Deluca v. Farmers Ins. Exch.
Deluca v. Farmers Ins. Exch.
Opinion of the Court
The parties to this employee misclassification case arising under the Federal Labor Standards Act ("FLSA") and California, Michigan, and New York state law filed cross motions for summary judgment. As discussed below in great detail, the Court resolves the cross motions for summary judgment as follows:
• GRANTS Plaintiffs' motion for summary judgment on the administrative exemption and DENIES Farmers' cross motion for summary judgment on the administrative exemption.
• DENIES Plaintiffs' motion for summary judgment on willfulness.
• DENIES Plaintiffs' motion for summary judgment on liquidated damages.
• GRANTS Plaintiffs' motion for summary judgment on the calculation of FLSA damages at 1.5x.
• GRANTS Farmers' motion for summary judgment on Plaintiff Laughlin's FLSA claim.
• DENIES Plaintiffs' motion for summary judgment on the Section 203 waiting time penalties.
• DENIES Plaintiffs' motion for summary judgment on the meal period claim.
• GRANTS Plaintiffs' motion for summary judgment on the itemized wage claims under New York (N.Y. Lab. Law § 195 (3) ) and California Law (Cal. Lab. Code § 226 (a)(2) ) and the claim that Farmers failed to provide Plaintiff Laughlin with required information about the timing, method, and amount of pay when she was hired, as required by New York Labor Law § 195(1).
• DENIES Farmers' motion for summary judgment on the California unfair competition law claim.
I. FACTUAL BACKGROUND
The following facts are undisputed, except where noted. There are approximately 80 individual Plaintiffs in this case as special investigators employed by Farmers, comprised of approximately 40 named Plaintiffs and Opt-In Plaintiffs (members of the FLSA collective) and 57 Federal Rule of Civil Procedure 23 California-based class members, 17 of whom are also Opt-In Plaintiffs (collectively, "Plaintiffs"). Defendant Farmers Insurance Exchange ("Farmers" or "FIE") is an inter-insurance exchange that sells homeowners insurance, auto insurance, commercial insurance, and financial services throughout the United States. Am. Compl., ¶ 9; Am. Answer, ¶¶ 9, 10. Farmers is the only entity that employed special investigators, including all Plaintiffs and absent class members. Gendell Decl., ¶¶ 5-6 (Head Human Resources Business Partner-Claims for *1241Farmers Group, Inc.); Ex. 8, Masuen Dep. at 37:11-16; Ex. 15, Serafin Dep. at 121:25-122:16.
A. Special Investigations Unit's Purpose and Structure
Farmers' Special Investigations Unit ("SIU") provides investigatory services to Farmers' Claims Organization ("Claims") when fraud is suspected in the submission of any insurance claim. Ex. 18, Wedding
In the SIU hierarchy of employees, special investigators are at the lowest level. Ex. 31, Wedding Depo. at 41:19-25. Special investigators report to SIU Managers ("SIMs")
Out of the millions of claims for insurance benefits filed by Farmers' insureds every year, approximately 2% of those claims are referred to SIU for investigation. Ex. 15, Serafin Dep. at 122:17-123:1. The role of special investigators is to "investigate potentially fraudulent claims, resolve indicators of fraud, and to help Farmers from paying out on illegitimate claims." Ex. 19, Bear
Plaintiff David Deluca was employed as a special investigator from approximately April 2012 to May 2014. Am. Compl., ¶ 3. He was assigned to a territory that covered Santa Clara, Contra Costa, and Alameda Counties, and he reported to offices in San Jose and Concord, California.
B. Investigations Process
A claim is routed to SIU for investigation after being identified by Claims as a suspect file. Ex. 31, Wedding Dep. at 87:2-88:6. Sometimes the Claims representative will initially contact a special investigator to discuss whether a claim has fraud indicators
Once they have the file, special investigators contact the claim representative early on to consult about an investigation plan. Ex. 28, Page Dep. at 31:15-32:1. SIMs do not officially approve an investigation plan once it is drafted, although SIMs generally initially review them.
An investigation plan may include one or more of the following tasks: running background reports; taking detailed in-person statements; canvassing the relevant cite; following up with witnesses, police, and anyone else associated with the claim; reviewing cell phone records; reviewing credit report; searching social media. Ex. 5, SIU Investigations Presentation, FIE-DF007669 (describing SIU's investigative tasks). Special investigators are expected to update their Claims partners as important developments occur in the course of their investigation. Ex. 1, Quality Guidelines.
The special investigators create a file for each claim they investigate. Ex. 28, Page Dep. at 18:21-22. Within the file, they record their investigative activities and, at the end of the investigation, record a summary or conclusion about their investigative findings.
The Claims department has access to the file and can review it at any time. Ex. 13, Newell Dep. at 97:7-10; Ex. 28, Page Dep. at 19:20-20:2. The Claims representative uses the information recorded in the file to inform their ultimate decision on whether or not to deny the claim, as the Claims representative is ultimately responsible for making that decision. Ex. 28, Page Dep. at 20:3-7, 16-17; Ex. 25, Masuen Dep. at 36:21-23 ("[T]he claims office is ultimately the one that makes a decision on the claim. We just provide the facts."); Ex. 9, SIU California Yearly Anti Fraud 2017 at FIE-DF007607.
A Claims representative may "informally discuss" the investigation with the special investigator or another member of SIU. Ex. 28, Page Dep. at 9-12. Mr. Serafin, the former SIU director, testified that at the conclusion of an investigation the special investigator is expected to have a conversation with the Claims representative responsible for the file so that the special investigator "could convey context and what they observed and have a more detailed conversation." Ex. 30, Serafin Dep. at 77:12-14. This conversation may include a "candid discussion about what they observed, what they saw, and what they think the appropriate next steps would be for that claim resolution." Ex. 30, Serafin Dep. at 77:3-5. Mr. Page, an experienced SIM, acknowledged that special investigators might give their informal opinion on whether to pay or deny a claim based on fraud, but that he would not expect them to do so because "it's a fact-based investigation and I want them to steer away from their opinions on these things as much as possible." Ex. 28, Page Dep. at 69:23-70:15. Mr. Page further acknowledged that some Claims representatives, especially inexperienced ones, may press the special investigators for their opinions.
In conducting their work, special investigators are encouraged to "think very independently" and determine in their discretion "how and what to investigate when they receive a claim." Ex. 19, Bear Decl., ¶ 6; Ex. 22, Newell Decl., ¶ 8 ("I believe it is important to afford special investigators *1245under my supervision the freedom and latitude to plan and conduct investigations in the manner they see appropriate based on the nature of the specific claim, including the particular indicators of fraud present in the claim file."). SIMs do not micromanage the special investigators and special investigators largely work independently and from the field. Ex. 7, Grimes Dep. at 94:22-95:8 (she was never given a daily task list and was expected to management her own workflow); Ex. 22, Newell Decl., ¶¶ 18 ("As a SIM, I have never directed or mandated that special investigators perform their investigations in a certain manner or sequence."), 19 (special investigators under his supervision are "remote or virtual employees who work out of their homes, in the field, and occasionally visit different Branch Claims Offices"); Ex. 21, Hsieh Decl., ¶ 5 ("So long as I get my work done, Ms. Masuen leaves me alone to schedule my workload, create my investigation plans, and to carry out my investigations as I decide."); Ex. 6, Reyes Dep. at 65:8-11 (worked from home 99% of the time); Ex. 2, Francis Dep. at 106:22-107:2 (primarily worked out on the field). The special investigators maintained flexible schedules that were not dictated by their supervisors. Ex. 2, Francis Dep. at 102:18-23 (testifying that he had no set schedule); Ex. 8, Masuen Dep. at 124:7-19 (explaining that special investigators under her supervision made their own schedules and were allowed flexibility to attend to personal obligations during the normal workday); Ex. 22, Newell Decl., ¶ 19 ("As SIM, I do not take any steps to monitor the whereabouts of an investigator on a daily basis. How a special investigator chooses to spend his or time [sic] is their own decision."). Special investigators are not prevented from taking meal breaks. Ex. 21, Hsieh Decl., ¶ 27 ("As a special investigator, I am able to take a break whenever I want to take a break during the day ... No one at FIE has ever told me that I should not take my meal break ..."); Ex. 2, Francis Dep. at 222:11-16 (never told not to take a meal or rest break).
C. Special Investigator Training, Quality Guidelines, and Audits
Over time, Farmers has shifted the process it uses for evaluating the quality of SIU's investigations, but there have always been guidelines against which investigations were reviewed. Ex. 30, Serafin Dep. at 29:2-30:13. Historically, before the U.S. District Court for the District of Minnesota ruled that Farmers misclassified special investigators as administratively exempt under the FLSA and California law in Fenton v. Farmers Ins. Exch.,
In approximately 2013 or 2014, SIU changed the QA reviews and standards to behavior-based Investigative Quality ("IQ") reviews and standards and eliminated the checklist. Ex. 30, Serafin Dep. at *124629:13-30:13; Ex. 14, Francis Files (contain numerical score for his files in 2014, according to Plaintiffs, although the document is not dated).
After the transition, SIU supervisors used quality guidelines to assess the special investigators' performance, which were provided to the special investigators for their reference. Ex. 30, Serafin Dep. at 25:11-26:21. These guidelines were called the SIU Investigation Quality Best Practices Guidelines. Exs. 1-3 (these exhibits contain three different versions of the guidelines, the most recent version appears to be from 2015) (the "Guidelines"). The Guidelines cover timeliness, investigation, regulatory compliance, and documentation. Exs 1-3 at 1. In declarations supporting their motion for class certification, Plaintiffs Deluca, Francis, Daszko, O'Brien, and Stewart stated that the "SIU Quality Assurance Guidelines (QA)" "applied and controlled how special investigators worked on their files" throughout their employment. Dkt. No. 69-9 (¶ 10). Plaintiff Deluca explained that he tried to adhere to what the guidelines required and that he did not know if there was anything else he would have done that was not in the guidelines. Ex. 3, Deluca Dep. at 110:19-111:23.
According to Plaintiffs, SIMs review a sampling of special investigators' files using a program called TeamThink that includes a standard set of review questions that include basic questions about the claim and investigation, as well as qualitative questions such as whether the "investigative thought process [was] proactive and efficient" and whether "the claim [was] handled within state regulatory requirements." Exs. 12-13 (reviews from 2016 and 2017).
Although SIMs appear to perform some degree of qualitative review of special investigators' files, there is evidence that each SIM was given discretion to perform quality reviews.
Objective measures are tracked regarding the special investigators' productivity and impact. These measures include the volume of claims closed by the special investigators, how long it takes to close files, and the dollar value of claims that are "deterred" by SIU's work. Ex. 28, Page Dep. at 54:25-55:13, 55:23-57:2, Ex. 11 at FIE-DF002939; Ex. 30, Serafin Dep. at 13:4-25, 135:15-21. A department outside of SIU, called National QA, has conducted audits of SIU files. Ex. 18, Ambrosio Dep. at 70:6-71:9. Richard Martinez, who used to work in SIU and moved to National QA in 2015, explained that National QA used to randomly pull 120 files to review every quarter, which included SIU's contribution to the file, and generate a benchmark report on its findings. Ex. 24, Martinez Dep. at 48:17-49:20. The purpose of these audits, the results of which were only provided to SIU leadership, was to look at "overall work, overall trends and patterns that we are seeing in terms of ... their teams [sic] behavior." Ex. 14, Martinez Dep. at 58:21-59:14. More recently, National QA has moved toward more targeted reviews, such as the use of private investigators and the effectiveness of the use of social media for investigations. Ex. 24, Martinez Dep. at 57:6-23.
Starting in 2016, Special Investigators completed a three- to four-week training module called "SIU Fundamentals" intended to prepare them to fulfill their job responsibilities. Ex. 10, SIU Fundamentals at FIE-DF006904; Pl. Supp. Br., Page Dep. at 112:7-113:16. SIU Fundamentals training touches a wide range of relevant topics, including investigation basics (e.g., taking witness statements and checking databases), indicator lists, investigative quality, and regulatory compliance.
D. Government Reporting Function
SIU is an internal investigatory function that is mandated by the State of California's Department of Insurance ("DOI"). Ex. 2, Francis Dep. at 97:8-12; Ex. 11, Stewart Dep. at 52:4-11. Under certain circumstances, special investigators are expected to report claims to DOI or the National Insurance Crime Bureau ("NICB"). Ex. 25, Masuen Dep. at 84:13-16. Reporting to these entities is required by state and federal law. Ex. 18, Ambrosio Dep. at 91:23-92:16. Special investigators receive training on how to properly complete the DOI and NICB reports and Farmers had guidelines for ensuring that referrals had all necessary information. Ex. 18, Ambrosio Dep. at 93:1-12, Ex. 8, FIE-DF007374 (internal Farmers email providing tips for NICB and DOI referrals). Claims are reported to these entities when there are unresolved fraud indicators after an investigation. Ex. 25, Masuen Dep. at 86:1-10; Ex. 28, Page Dep. at 74:4-13; Ex. 22, Grimes Dep. at 47:9-14; Ex. 20, Deluca Dep. at 25:8-26:5. In California, the technical standard is when one "reasonably believes or knows that a fraudulent claim is being made."
Several SIU employees testified that they referred nearly all claims they investigated to DOI and/or NICB. Ex. 28, O'Brien Dep. at 107:8-21 (his best recollection was that he referred every claim to NICB); Ex. 29, Reyes Dep. at 77:17-78:4 (reported "essentially, almost all claims"). For some special investigators, their SIMs supervised some or most of their referrals to NICB and DOI. Ex. 22, Grimes Dep. at 47:22-48:5 (referrals were generally determined by special investigators but sometimes her manager directed her to refer claims that she would not have referred); Ex. 29, Reyes Dep. at 79:18-80:5 (same); Ex. 20, Deluca Dep. at 29:20-30:25) (asked SIM whether referral was appropriate "[m]ost of the time"). Once SIU makes a referral to NICB or DOI, it is up to that agency to decide how to handle the claim. Ex. 28, Page Dep. at 78:23-79:1.
In addition to referrals to NICB and DOI, a special investigator may report a claim to law enforcement to "shar[e] information" and "build rapport." Ex. 7, Grimes Dep. at 27:17-28:11 (would communicate with district attorneys in California in connection with investigations of workers compensation claims); Ex. 4, Daszko Dep. at 163:5-164:19.
E. Industry Events and Training for Claims Representatives
Special investigators may provide training to Claims representatives about SIU's work and some special investigators attend industry meetings and events or conduct trainings for outside groups. Ex. 18, Ambrosio Dep. at 98:6-99:8 (a small number of special investigators provide training to Claims representatives and it is "encouraged, but not required"); Ex. 18, Ambrosio Dep. at 40:1-21 (some special investigators attended outside industry meetings). However, these events and trainings were not especially time consuming and were not a large portion of the tasks the special investigators performed as part of their job duties. Ex. 18, Ambrosio Dep. at 40:23-41:4 (for special investigators who attended industry meetings frequently they would spend "[o]nly a couple hours a month" at them); Ex. 18, Ambrosio Dep. at 100:15-101:3 (trainings occur once or twice a year for approximately 15-20 minutes).
F. Tracking Time Worked and Breaks
There is evidence that special investigators worked over 40 hours per week to *1249investigate all of the files assigned to them. Dkt. No. 69-9, Deluca Dec., ¶ 11; Francis Dec., ¶ 11; Daszko Dec., ¶ 11; O'Brien Dec., ¶ 11; Stewart Dec., ¶ 11 (stating that they "routinely worked over 40 hours per week" and that they "did not receive any overtime compensation for any of those hours"). Mr. Page, who is a SIM, testified at his deposition that he discourages special investigators from working over 40 hours a week but he "know[s] it happens." Ex. 28, Page Dep. at 98:13. He also stated, however, that "[i]t tends to balance itself out." Ex. 28, Page Dep. at 98:13-14.
Farmers' meal and rest break policies did not provide second meal breaks for the exempt special investigators. The policies either (1) applied to "all employees" (i.e., exempt and nonexempt) but only provided first meal breaks without mention of second meal breaks; or (2) only provided second meal breaks for nonexempt employees. Dkt. No. 69-3. Plaintiffs testified that they regularly worked through their meal periods without taking dedicated meal periods. Ex. 21, Francis Dep. at 218:2-219:8 (worked through lunch); Ex. 20, Deluca Dep. at 149:12-24 ("I can't really say that I ever took lunch" and "a lot of times we'd eat right there [in the office] while we're working").
G. Laughlin's Employment
Melissa Laughlin, the New York Plaintiff, was employed as a special investigator from December 27, 2011 through August 29, 2014. McCoy Decl., ¶ 17, Ex. 16 (Laughlin's responses to Requests for Admission state that she "admits that her employment with Farmers began around that time, but does not recall the specific date. Plaintiff does not dispute that Farmers' records may show that her employment started on December 27, 2011." She similarly did not dispute the end date of her employment in her response to the Request for Admission. The complaint was filed on January 4, 2017, and Laughlin filed her consent to join form on October 23, 2017.
II. PROCEDURAL HISTORY
On January 4, 2017, Plaintiffs filed this lawsuit contending that Farmers misclassified them as overtime exempt. Plaintiffs alleged claims under FLSA for overtime and California's wage and hour laws for waiting time and wage statement penalties and premiums for missed meal periods. The Court conditionally certified Plaintiffs' FLSA claims on August 1, 2017 and certified a class of special investigators who worked for Farmers in California on February 27, 2018.
On November 8, 2018, the Court granted in part and denied in part Plaintiffs' motion to leave to amend their complaint. The Court permitted Plaintiffs to amend the complaint to add New York Plaintiff Melissa Laughlin and her New York state law claims but denied the addition of Michigan Plaintiffs Timothy Bethel, Thomas Berry, and Mark Ritzema and their Michigan state law claims. Plaintiffs filed an amended complaint on November 13, 2018 *1250to add Plaintiff Laughlin's claims that Farmers violated New York's overtime law, New York Labor Law Art. 19, §§ 650 et seq., and provided deficient notice and wage statements in violation of New York's Wage Theft Act, New York Labor Law Art. 6, §§ 190 et seq. On April 15, 2019, the Court granted the parties' stipulation to dismiss other Farmers entities: Defendants Farmers Group, Inc., Farmers Insurance Company, Inc., and Farmers Specialty Insurance Company, Inc.
III. LEGAL STANDARD
Summary judgment shall be granted if "the pleadings, discovery and disclosure materials on file, and any affidavits show that there is no genuine issue as to any material fact and that the movant is entitled to judgment as a matter of law." Fed. R. Civ. P. 56(c). Material facts are those which may affect the outcome of the case. See Anderson v. Liberty Lobby, Inc.,
A party seeking summary judgment bears the initial burden of informing the court of the basis for its motion, and of identifying those portions of the pleadings and discovery responses that demonstrate the absence of a genuine issue of material fact. See Celotex Corp. v. Catrett,
IV. DISCUSSION
A. Administrative Exemption
1. Legal Framework
An "employee employed in a bona fide administrative capacity" is exempt from overtime compensation requirements under the FLSA and applicable California and New York state law. To meet this exemption, Farmers must prove that the special investigators are:
(1) Compensated on a salary or fee basis at a rate of not less than $455 per week (or $380 per week, if employed in American Samoa by employers other than the Federal Government), exclusive of board, lodging or other facilities;
(2) Compensated on a salary or fee basis pursuant to § 541.600 at a rate per week of not less than the 40th percentile of weekly earnings *1251of full-time nonhourly workers in the lowest-wage Census Region (or 84 percent of that amount per week, if employed in American Samoa by employers other than the Federal government), exclusive of board, lodging or other facilities. Beginning January 1, 2020, and every three years thereafter, the Secretary shall update the required salary amount pursuant to § 541.607;
(3) Whose primary duty is the performance of office or non-manual work directly related to the management or general business operations of the employer or the employer's customers; and
(4) Whose primary duty includes the exercise of discretion and independent judgment with respect to matters of significance.
The application of the administrative exemption is a mixed question of law and fact. "The nature of the employees' duties is a question of fact, and the application of the FLSA to those duties is a question of law." Ballaris v. Wacker Siltronic Corp.,
2. Analysis of Exemption
a. Primary Duty
The two disputed prongs of the administrative exemption both revolve around the special investigators' "primary duty." The parties dispute what their primary *1252duty is, although there is no dispute that Plaintiffs spend a majority of their time investigating potentially fraudulent claims.
The term "primary duty" means "the principal, main, major or most important duty that the employee performs."
Plaintiffs argue that their primary duty is conducting investigations. Plaintiffs cite deposition testimony from various current employees of Farmers that their primary duty is to investigate, as well as the fact that the SIU Onboarding Journal and the Guidelines both emphasize the investigation of claims even if they also mention other tasks performed by the special investigators such as regulatory compliance.
Turning the focus onto their "primary value" or end goal rather than their main task, Farmers contends that the special investigators' primary duty is to protect Farmers' assets against the threat of insurance fraud or, in a slightly different characterization, combat fraud. See Ferrell v. Gwinnett Cnty. Bd. of Educ.,
Instead, Plaintiffs' primary job duty is to conduct investigations into claims that indicate potential fraud, while their other responsibilities are secondary to that central task. Take, for example, Plaintiffs' responsibility to report potentially fraudulent claims to DOI and NCIB. There is undisputed evidence that nearly all claims that SIU investigates are referred to one or both entities, and that making those referrals takes up a relatively small percentage of Plaintiffs' time. See Calderon v. GEICO Gen. Ins. Co.,
*1253But it is not central to the fundamental purpose of the special investigators, which is to avoid the payment of fraudulent claims in the first place. See Ex. 15, Serafin Dep. at 123:5-8 (SIU's purpose is to "educate, identify, detect, [and] resist fraudulent payments, or attempts to defraud the company through the insurance claims process"). If, hypothetically, Farmers were to eliminate the duty to make referrals, the special investigators' jobs would remain largely the same.
The same is true of the other less time-intensive tasks that Plaintiffs perform in the course of their jobs. Farmers highlights the fact that some special investigators train Claims representatives and other personnel on issues related to fraud. Since providing training is not a requirement of the job and not all special investigators opt to give training, this activity cannot be considered part of Plaintiffs' primary duty. For essentially the same reasons, the provision of informal opinions to Claims representatives about the legitimacy of a claim are also not Plaintiffs' primary duty. Some special investigators testified that they give informal opinions about whether to pay a claim, but there is also evidence that they are not trained to do so, it is not considered part of their job, some do not give these informal opinions, and their investigations and conclusions are factual only.
b. Directly Related
The next requirement
[T]ax; finance; accounting; budgeting; auditing; insurance; quality control; purchasing; procurement; advertising; marketing; research; safety and health; personnel management; human resources; employee benefits; labor relations; public relations, government relations; computer network, internet and database administration; legal and regulatory compliance; and similar activities.
The purpose of this prong of the test "is 'to distinguish between work related *1254to the goods and services which constitute the business' marketplace offerings and work which contributes to running the business itself." McKeen-Chaplin v. Provident Savings Bank, FSB,
Plaintiffs rely on several relatively recent cases involving investigators to argue that because they conduct factual investigations, which are used by other employees, such as Claims representatives, to pay or deny a claim, they are engaged in the day-to-day business of Farmers' and are not administrative workers. In Bratt, the Ninth Circuit affirmed the district court's determination that probation officers were not exempt as administrative employees under the FLSA where their "primarily responsibility" was "to conduct factual investigations of adult offenders or juvenile detainees and advise the court on their proper sentence or disposition within the system."
In Calderon, the Fourth Circuit considered whether the first prong foreclosed the application of the FLSA's administrative exemption for employees in GEICO's special investigations unit. Calling it a "very close legal question," the Fourth Circuit ultimately found that GEICO had not met its burden to establish that the investigators' primary duty is directly related to management or general business operations and reversed the district court's determination that GEICO met that prong of the test.
The Calderon court also noted that the role of fact investigator is more analogous to the "[p]ublic sector inspectors or investigators of various types, such as fire prevention or safety, building or construction, health or sanitation, environmental or soils specialists and similar employees," whose work the regulations identify as not satisfying the "directly related" element of the administrative exemption.
[P]olice officers, detectives, deputy sheriffs, state troopers, highway patrol officers, investigators , inspectors, correctional officers, parole or probation officers, park rangers, fire fighters, paramedics, emergency medical technicians, ambulance personnel, rescue workers, hazardous materials workers and similar employees, regardless of rank or pay level, who perform work such as preventing, controlling or extinguishing fires of any type; rescuing fire, crime or accident victims; preventing or detecting crimes; conducting investigations or inspections for violations of law; performing surveillance; pursuing, restraining and apprehending suspects; detaining or supervising suspected and convicted criminals, including those on probation or parole; interviewing witnesses; interrogating and fingerprinting suspects; preparing investigative reports; or other similar work.
The Department of Labor ("DOL") has issued several opinion letters that consistently conclude that conducting factual investigations it not administrative work that falls within the scope of the exemption. See DOL, Wage & Hour Div., Opinion Letter, FLSA 2018-13 (Jan. 5, 2018); DOL, Wage & Hour Div., Opinion Letter, FLSA 2005-21,
In 2013, the Sixth Circuit took a different view and held in Foster v. Nationwide Ins.,
Farmers argues that Foster is more persuasive and should be applied here because it was decided after trial. Moreover, Farmers notes that the Fourth Circuit stated that Calderon was a "very close legal question" and suggests that it would come out the other way after the Supreme Court's recent Encino decision repudiating a narrow construction of the FLSA exemptions.
Significantly, in 2017 the Ninth Circuit tacitly rejected the Sixth Circuit's "ancillary" activity approach when it held in McKeen-Chaplin that mortgage underwriters who "perform work that services the Bank's business, something ancillary to [the Bank's] principal production activity," were not directly related to the general business operations so as to warrant applying the administrative exemption. McKeen-Chaplin,
The Court is persuaded by Bratt, Calderon, McKeen-Chaplin, and the regulations and DOL's analysis that Plaintiffs' primary duty of conducting factual investigations that inform the Claims representatives' ultimate determination of whether to pay claims does not qualify as "directly related" to running Farmers' business or formulating or helping to execute policy such that this prong of the exemption is *1257satisfied. Plaintiffs' role is at least one step removed from activity that would qualify under this factor. While Plaintiffs support the Claims representatives who are executing policy, they themselves are not doing so. As Farmers notes in its motion, "[f]raud investigation protects the company and assists Claims to adjust claims." Def. Mot. at 26. There is no record evidence to show that Plaintiffs' investigative work is the sole category of information used by Claims representatives to make their determination about whether to pay claims. That Plaintiffs perform work that is ancillary to or relied upon by administratively exempt employees does not make the investigators administratively exempt as well. To conclude otherwise would permit "the exemption to swallow the rule." Roney v. United States,
On reply, Plaintiffs raise the additional argument that Farmers cannot meet its burden on California law to show that the special investigators' primary job duty was both qualitatively and quantitatively administrative, as set forth in Harris v. Superior Court,
c. Discretion and Independent Judgment
As an additional and separate ground for summary judgment, the administrative exemption is not fulfilled because Plaintiffs do not exercise the necessary discretion and independent judgment in carrying out their primary duty. The regulations counsel that "the exercise of discretion and independent judgment involves the comparison and the evaluation of possible course of conduct, and acting or making a decision after the various possibilities have been considered."
*1258[W]hether the employee has authority to formulate, affect, interpret, or implement management policies or operating practices; whether the employee carries out major assignments in conducting the operations of the business; whether the employee performs work that affects business operations to a substantial degree, even if the employee's assignments are related to operation of a particular segment of the business; whether the employee has authority to commit the employer in matters that have significant financial impact; whether the employee has authority to waive or deviate from established policies and procedures without prior approval; whether the employee has authority to negotiate and bind the company on significant matters; whether the employee provides consultation or expert advice to management; whether the employee is involved in planning long- or short-term business objectives; whether the employee investigates and resolves matters of significance on behalf of management; and whether the employee represents the company in handling complaints, arbitrating disputes or resolving grievances.
Plaintiffs argue that it is undisputed that Farmers has continued to prohibit their special investigators from including subjective opinions and conclusions from their written reports. Plaintiffs note that in Fenton the court concluded that the special investigators' primary duty does not entail the exercise of discretion because their "subjective opinions and conclusions are excluded from their written reports." Fenton,
With respect to the factors listed above that are used to consider whether there is adequate discretion and judgment exercised, Plaintiffs contend that none apply. They also argue that even those that facially seem to apply, such as "whether the employee provides consultation or expert advice to management" and "whether the employee investigates and resolves matters of significance on behalf of management," do not actually apply here. They emphasize that the special investigators are merely responsible for gathering all relevant facts and passing them along to the Claims representatives so that they can make an ultimate determination. Moreover, Plaintiffs distinguish the services they provide from advising "management" on the grounds that the special investigators only advise, if they can be considered advising at all, on individual claims and not on a broader company policy.
Farmers cites Roe-Midgett v. CC Servs., Inc.,
They spend much of their time in the field without direct supervision. They conduct on-site investigations of first- and third-party automobile insurance claims; interview claimants, witnesses, and law enforcement personnel; estimate loss; determine whether parts should be repaired or replaced; negotiate with mechanics and body shops and draft final repair estimates; and settle claims up to the limit of their $12,000 settlement authority.
Another non-binding case cited by Farmers, Mullins v. Target Corp.,
Focusing only on the special investigators' primary duty of conducting investigations of fraud indicators on referred claims, the record reflects that Plaintiffs act independently in planning and carrying out their investigations. Post- Fenton, Farmers eliminated the checklists and initiated their IQ program, which left significantly more leeway in the hands of the special investigators to structure their investigations as they felt was appropriate for the claim involved. Special investigators' custom of communicating and collaborating with the Claims representatives during the course of their investigations does not significantly reduce the independence they exercise. However, "mak[ing] decisions regarding the precise manner in which they conduct an investigation - creating action plans, deciding who to interview, what documents to review, what leads to follow, and whether to recommend hiring an expert - ... are more appropriately viewed as choices among 'established techniques, procedures or specific standards described in manuals or other sources,' " that are not considered exercises of discretion and independent judgment with respect to matters of significance for purposes of the administrative exemption. Ahle v. Veracity Research Co.,
On the record here, Plaintiffs do not exercise the necessary discretion and independent judgment in the way they report their findings to the Claims representatives. Farmers urges the Court to adopt the Sixth Circuit's position in Foster that the investigators were focused on the "search[ ] for the truth" and that "[d]etermining truth requires 'factual findings,' a process that necessarily required judgment and discretion." Foster,
Accordingly, the Court also grants summary judgment in favor of Plaintiffs on the administrative exemption on the alternative basis that Plaintiffs' primary duty does not reflect an exercise of discretion and independent judgment.
B. Willfulness & the Statute of Limitations
Plaintiffs also move for summary judgment on whether Farmers' violations of the FLSA were willful. FLSA's statute of limitations is two years, unless an employer willfully violates the FLSA, which extends the statute of limitations to three years.
Plaintiffs argue that Farmers acted willfully by failing to reclassify Plaintiffs, maintaining that the exempt was appropriate, and not changing the special investigator job after the Fenton court's summary judgment ruling in favor of the plaintiffs in 2009. Plaintiffs' assertion that Farmers did not change the special investigators' job is inaccurate, as it eliminated the investigation checklist and converted its QA program to the IQ system around 2013 or 2014. In 2015, Farmers also stopped performing routine audits of SIU's investigation. Plaintiffs are correct, however, that Mr. Serafin, former SIU Director, testified in his deposition that the Fenton decision did not factor into the implementation of the IQ system because they believed they were in compliance with the FLSA and that the Fenton decision was wrongly decided. The Fenton parties settled the case after summary judgment and an appeal was never taken.
While the Fenton court did not rely exclusively on the QA standards to find that the special investigators did not exercise sufficient discretion or independent judgment, it noted that the "QA review guidelines ... explain in great detail how plaintiffs should approach dozens of issues that typically arise in the performance and documentation of investigations."
*1262Fenton,
Farmers contends that it made other changes to the special investigators' job, such as determining whether SIU involvement is appropriate in the first place and requiring that investigators only include relevant information in their final report, as opposed to an exhaustive recitation of all the information gathered in their investigations. Based on the record citations Farmers provided to the court, both in its original briefing and the supplemental briefing supplied after the hearing, it is not clear that these were actual changes implemented post- Fenton. Instead, Farmers largely relies on comparing statements in the Fenton decision that described the special investigators' role at the time to standards that were in place in 2013 (see Ex. 18, Wedding Decl., ¶ 30, Ex. E) or vague testimony about moving from the QA guidelines to behavior-based standards (see Ex. 15, Serafin Dep. at 50:3-52:1) to argue that the responsibilities and expectations of the position evolved in the period after Fenton. The Court cannot easily verify the Fenton court's characterization of the special investigators' duties at that time because it does not have the underlying evidence that was before the Fenton court. Accordingly, this evidence is inconclusive in establishing when or even whether these more specific job changes took place as Farmers asserts.
Moreover, as to the information provided in the special investigators' final reports, the 2013 SIU QAE Explainer that Farmers submitted does not directly conflict with the QA guidelines that support the Fenton court's determination that the special investigators provided an "exhaustive file" at the end of their work. Fenton,
The later guidelines cited by Farmers do not seem to represent a major change as to the information Plaintiffs must provide to the Claims Representatives. While the 2013 SIU QAE Explainer stated that the documentation "should be as concise as reasonably possible," Ex. 18, Wedding Decl., ¶ 30, Ex. E at FIE-DF000959, it also required inclusion of "their investigative actions and any information developed that could potentially impact the claim decision."
It is evident, however, that the legal landscape has been shifting on the exempt status of insurance fraud investigators and that Farmers relied on the Sixth Circuit's decision in Foster. Farmers did not completely alter Plaintiffs' position after the Fenton decision, although it did make some changes. Farmers stated that it believed the Fenton decision was wrongly decided (the parties settled before appeal), and it maintained that their special investigators were appropriately classified as exempt from overtime. The Sixth Circuit's Foster decision in 2013 supported Farmers' position before the statute of limitations period began to run, and the Fourth Circuit's Calderon decision in 2015 created a circuit split that complicated case law on the application of the administrative exemption. In light of these competing facts, there are disputed material facts concerning whether Farmers acted willfully in misclassifying the Plaintiffs. Accordingly, the Court denies Plaintiffs' motion for summary judgment on the willfulness issue.
C. Liquidated Damages
Plaintiffs also move for summary judgment on whether Farmers is liable for liquidated damages. "An employer has the burden of showing that the violation of the [FLSA] was in good faith and that the employer had reasonable grounds for believing that no violation took place. Absent such a showing, liquidated damages are mandatory." Bratt,
As discussed above regarding willfulness, Farmers had reasonable grounds for believing that it was in compliance with the FLSA in classifying Plaintiffs as exempt. On the issue of its subjective good faith, Farmers has shown that it made changes to the special investigator position after Fenton, largely in the form of eliminating the QA checklist. Farmers organized a working group in 2011, two years after Fenton, to evaluate the investigator position. While Mr. Serafin testified that the Fenton decision was not a factor in switching to the IQ system and away from the QA review and the investigation checklist, he also provided testimony that Farmers believed the Fenton decision was wrongly decided and Plaintiffs' exempt status was lawful. On this record, the Court declines *1264to enter summary judgment in favor of Plaintiffs on the availability of liquidated damages.
D. Calculation of FLSA Damages
Plaintiffs ask the Court to award FLSA damages at a rate of 0.5x versus 1.5x regular pay. The standard rate for compensating for overtime hours under the FLSA is "at a rate not less than one and one-half times the regular rate at which [the employee] is employed."
The origin for this request is
The parties disagree over whether this regulation applies to a misclassification case. The Ninth Circuit has not addressed the issue, although the First, Fourth, Fifth, Seventh, Tenth, and Eleventh Circuits have all found that FWW may be used to calculate damages where employees are misclassified. See Valerio v. Putnam Assocs., Inc.,
While the Ninth Circuit has not reached the issue, numerous district courts within the Ninth Circuit have come to the contrary conclusion that this regulation cannot be applied retroactively to a misclassified worker because she and her employer could not have a "clear mutual understanding" about the payment of overtime. Boyce v. Independent Brewers,
The Court finds this reasoning more persuasive based on the language of the rule. Thus, the Court grants Plaintiffs' motion for summary judgment as to calculating overtime based on 1.5x wages.
E. Laughlin's FLSA Claim
Farmers moves for summary judgment on Plaintiff Laughlin's FLSA claim on the grounds that it is time barred because her employment ended more than three years before she filed her notice of consent to join. Partlow v. Jewish Orphans' Home of So. Cal., Inc.,
F. Derivative State Law Claims
1. California Labor Code Section 203 Waiting Time Penalties
California law requires employers to pay all wages due at the time of an employee's termination or within 72 hours of the employee's resignation.
*1266"[A] good faith dispute that any wages are due will preclude imposition of waiting time penalties ..."
For the reasons discussed above, Plaintiffs have failed to carry their burden to show that Farmers acted willfully in misclassifying Plaintiffs, which would also forestall a finding that Farmers willfully failed to pay wages due on time because it did not believe that overtime was due. Because there is a triable issue of fact on willfulness, the Court declines to grant summary judgment in favor of Plaintiffs on this issue.
2. California Meal Periods
Plaintiffs contend that Farmers is liable for failure to maintain a policy providing a second meal period when its special investigators worked 10 or more hours in one day and move for summary judgment on this claim.
The undisputed evidence is that Farmers' meal break policies did not expressly provide for second meal breaks for exempt employees, thereby excluding Plaintiffs who were uniformly classified as exempt. However, one of the policies provided to the Court did permit second meal breaks for non-exempt employees.
When an employer "adopts a uniform policy authorizing and permitting only one ... break ... when two are required - it has violated the wage order and is liable." Brinker Rest. Corp. v. Superior Court,
The parties argue past themselves on this issue. Farmers contends that it is clear that Plaintiffs understood that they were permitted to take second meal breaks if they worked more than 10 hours, noting that special investigators primarily worked from home and the field and controlled their own schedules and that Plaintiffs admitted that they were not prevented from taking meal breaks when they wanted to do so. See Brinker, 53 Cal. 4th at 1036,
*1267policy was unlawful because it did not specifically allow the purportedly misclassified special investigators to take a second meal break, even though at least one version of the policy permitted non-exempt employees to take second meal breaks.
As discussed in Section I.F, one version of the break policy provides for a second meal break. This raises a triable issue of fact on this claim. The undisputed record shows that Farmers' policy may have provided the required break, although it is not clear when and to whom this one policy applied. Accordingly, the Court denies Plaintiffs' motion for summary judgment on the meal break claim.
3. Itemized Wage Statements (CA, NY) & Information About Compensation (NY)
Plaintiffs move for summary judgment on their claims that Farmers failed to provide Plaintiffs with the itemized wage statements that are required under New York and California Law. See
The undisputed evidence shows that Farmers did not track Plaintiffs' hours worked, much less include those hours on their pay records. Farmers acknowledges in its motion that the California itemized wage statement claims are derivative of and rise or fall with the FLSA claim.
With respect to the New York claims only, Farmers argues that Laughlin's New York claims should be dismissed because the Court should decline to exercise supplemental jurisdiction over them now that it has dismissed her FLSA claim as time-barred. At the hearing, Plaintiffs asserted that there likely was diversity jurisdiction over Laughlin's New York claims but that, in any event, the Court should continue its exercise of supplemental jurisdiction over Laughlin's claims.
In a post-hearing brief field by Plaintiffs they contend that "a preliminary damages calculation" shows that Laughlin's damages will exceed $75,000. They explain that her salary was approximately $80,000 per year ($1,538.46 per week and $38.46 per hour). Her overtime rate (1.5x) is $57.69. Laughlin estimates that she worked approximately 15 hours of overtime per week, so that her weekly wage loss was $865.35 before liquidated damages are taken into account. She is eligible for 136 weeks overtime under New York law, so without liquidated damages her maximum damages are $117,687.60. Farmers admitted in its answer to the operative complaint that its principal place of business is in Los Angeles, and Plaintiffs alleged in their complaint that Laughlin is a resident of Levittown, New York.
Plaintiffs did not supply a declaration from Laughlin attesting to these damages estimates and they did not plead allegations about her damages in the complaint, although Farmers did not file a brief challenging these numbers. "When a plaintiff files suit in federal court, [the Ninth Circuit] use[s] the 'legal certainty' test to determine whether the complaint meets § 1332(a)'s amount in controversy requirement." Naffe v. Frey,
*1268" which "means a federal court has subject matter jurisdiction unless 'upon the face of the complaint, it is obvious that the suit cannot involve the necessary amount.' " Geographic Expeditions, Inc. v. Estate of Lhotka ex rel. Lhotka,
The allegations of the complaint support Plaintiffs' contention that the Court has diversity jurisdiction over Laughlin's claims. The complaint generally alleges the contours of Plaintiffs' job as special investigators. It also alleges that Plaintiffs Francis and Deluca worked at least 10 and 15 hours of overtime per week, respectively, and that other special investigators regularly worked over 40 hours per week. This supports Laughlin's estimate that she worked approximately 15 hours of overtime per week. The complaint also alleges that Laughlin worked for Farmers for close to three years from approximately December 2011 to September 2014. From these allegations and the information Plaintiffs supplied after the hearing, it is far from a legal certainty that the amount of controversy is not met on Laughlin's state law claims.
Even if the Court did not have diversity jurisdiction, the Court would exercise supplemental jurisdiction over Laughlin's state law claims. Pursuant to the supplemental jurisdiction statute,
[D]istrict courts may decline to exercise supplemental jurisdiction over a claim under subsection (a) if -
(1) the claim raises a novel or complex issue of State law,
(2) the claim substantially predominates over the claim or claims over which the district court has original jurisdiction,
(3) the district court has dismissed all claims over which it has original jurisdiction, or
(4) in exceptional circumstances, there are other compelling reasons for declining jurisdiction.
When one of the four prongs of
This case is advanced. After the Court enters its summary judgment order, the parties will likely need to complete some discovery, as reflected by the case schedule which incorporates a period of post-summary judgment discovery. After that, however, the case will proceed to trial. In addition, Laughlin's claims almost entirely overlap with the claims of the other Plaintiffs, all of which remain in this case. Thus, while Laughlin's own FLSA claim will be dismissed, the other Plaintiffs' federal claim remains. At this point, discovery on Laughlin's state law claims has likely been taken and, if any discovery remains on her claims, it will only add a small, incremental burden to whatever discovery must be taken on the other substantially identical claims of the other Plaintiffs. This significant *1269overlap between the claims means that maintaining this case in federal court is the more efficient option, and there is no special state law expertise needed to adjudicate the claims. In this way, comity is not necessarily well-served by dismissing Laughlin's claims and requiring her to refile in New York state court, particularly given the advanced procedural posture of this case. While Laughlin's claims have only been in this case since November 2018, they rest largely on litigation surrounding the FLSA claims which has been in litigated since January 2017. While the "usual case" might warrant declining to exercise supplemental jurisdiction when a plaintiff's federal claims are dismissed, Carnegie-Mellon,
Accordingly, because the Court has granted summary judgment in favor of Plaintiffs on the administrative exemption, the Court also grants their motion for summary judgment on the California itemized wage statements claim. Further, the Court will continue to exercise supplemental jurisdiction over Laughlin's New York state claims and grants summary judgment in her favor on the itemized wage statements and the claim that Farmers failed to provide Plaintiff Laughlin with required information about the timing, method, and amount of pay in violation of New York Labor Law § 195(1). Therefore, the Court also grants summary judgment in favor of Plaintiff Laughlin on her state law claims.
4. California Unfair Competition Law
Farmers moved for summary judgment on Plaintiffs' California UCL claim on the grounds that it is derivative of their claim that Farmers unlawfully withheld overtime due to Plaintiffs' misclassification. See Price v. Starbucks Corp.,
The Court has granted Plaintiffs' motion for summary judgment on the application of the administrative exemption, so the Court denies Farmers' motion for summary judgment on the UCL claim.
G. Trial Plan
Should issues remain for trial, Farmers asks the Court to require Plaintiffs to propose a trial plan that explains how the remaining disputed issues can be tried manageably with collective evidence. The parties are already scheduled to appear before the Court at a case management conference on July 2, 2019. One week in advance, the parties shall file a joint case management statement that includes Plaintiffs' proposed trial plan for the remaining issues and Farmers must provide its response to that plan.
V. CONCLUSION
For the reason set forth above, the Court resolves the cross motions for summary judgment as follows:
• GRANTS Plaintiffs' motion for summary judgment on the administrative exemption and DENIES Farmers' cross motion for summary judgment on the administrative exemption.
• DENIES Plaintiffs' motion for summary judgment on willfulness.
• DENIES Plaintiffs' motion for summary judgment on liquidated damages.
• GRANTS Plaintiffs' motion for summary judgment on the calculation of FLSA damages at 1.5x.
*1270• GRANTS Farmers' motion for summary judgment on Plaintiff Laughlin's FLSA claim.
• DENIES Plaintiffs' motion for summary judgment on the Section 203 waiting time penalties.
• DENIES Plaintiffs' motion for summary judgment on the meal period claim.
• GRANTS Plaintiffs' motion for summary judgment on the itemized wage claims under New York (N.Y. Lab. Law § 195 (3) ) and California Law (Cal. Lab. Code § 226 (a)(2) ) and the claim that Farmers failed to provide Plaintiff Laughlin with required information about the timing, method, and amount of pay when she was hired, as required by New York Labor Law § 195(1).
• DENIES Farmers' motion for summary judgment on the California unfair competition law claim.
IT IS SO ORDERED.
Kamala Wedding testified as Farmers' corporate representative for a Rule 30(b)(6) deposition. She has been the SIU Director since the July of 2015. Ex. 31, Wedding Dep. at 7:11-15; 34:16-18.
Sean Zavala-Serafin was the SIU Director from 2013 to 2015. Ex. 30, Serafin Dep. at 9:17-22.
A senior special investigator might step in to serve as the "acting SIM" when the assigned SIM is unavailable. Ex. 2, Francis Dep. at 62:7-64:25.
Tami Rupert is a Senior Human Resources Coordinator who is employed by Farmers Group, Inc. Rupert Decl., ¶ 1. In this capacity, she provides human resources services for Farmers Group, Inc. and Farmers.
Inge Hsieh has been a special investigator in Northern California since October 2016. Ex. 21, Hsieh Decl., ¶ 2.
David Bear is a SIM for Farmers and has worked in SIU since June 2012, starting as a special investigator and working his way up to SIM. Ex. 19, Bear Decl. ¶ 2.
Chris Page has been a SIM since 2007. Ex. 28, Page Dep. at 9:4-8.
Richard Martinez was a SIM until 2014, then worked as a trainer at SIU, and has worked in "National QA" since 2015. Ex. 24, Martinez Dep. at 9:21-10:5, 19:1-20:4.
According to Farmers' Onboarding journal, "[i]ndicators are simply possibility factors that identify files requiring further investigation." Ex. 6, SIU Onboarding Journal at FIE-DF00097. There are common indicators for different industries. For example, for vehicle theft fraud claims, the National Insurance Crime Bureau has published a list of indicators, such as a temporary, recently issued, or out-of-state driver's license or claims for expensive contents in the vehicle at the time of the theft. Ex. 7 at FIE-DF006652.
Diana Masuen is a SIM who previously worked as a special investigator. Ex. 8, Masuen Dep. at 19:2-5.
Tom Newell has been a SIM since 1994. Ex. 22, Newell Decl., ¶ 2.
Farmers claims that Mr. Daszko used a "leash" analogy to explain that his investigations are less constrained since the QA changes in 2013. However, the portion of Mr. Daszko's deposition transcript that they cite (Ex. 4 at 92:13-18) does not contain that analogy.
Mr. Serafin testified at his deposition about this transition away from QA to IQ. He testified that he participated in a working group that devised these revisions and that he did not "believe when we were creating these we had any feeling that we were not in compliance with [the Fair Labor Standards Act," "[s]o, that wouldn't have factored in." Ex. 30, Serafin Dep. at 50:17-51:5. Instead, his "vision and purpose in revising these was ... really tied to evolving us to a place of behavior-based performance."
Plaintiffs cited deposition testimony from Thomas Newell that supposedly supported the statement that SIMs review about two claim files per month per special investigator using the standardized questions in TeamThink, but the cited testimony (Dep. at 44:23-45:7) did not support that statement, nor was it related to it.
Farmers cites Mr. Serafin's deposition for the proposition that "a SIM reviews only two claims per month for each investigator." However, the citation provided - Ex. 15, Serafin Dep. at 31:6-18 does not support that statement.
Plaintiffs acknowledge that there is a dispute about the amount and frequency of overtime worked by the special investigators. However, they contend that that issue goes to the amount of damages and not liability.
There is no dispute among the parties that the FLSA test governs these motions. Farmers acknowledges that New York law incorporates the FLSA administrative exemption. 12 N.Y. Comp. Code R. & R. Regs. tit. 12, § 142-2.2; In re Novartis Wage & Hour Litig.,
Plaintiffs do not dispute that they perform office or non-manual work, which is another aspect of this prong of the test.
Farmers cites
Farmers homes in on the statement in Harris that "Bratt' s persuasiveness is in doubt." Harris,
To support its argument that the special investigators' primary duty is directly related to their business, Farmers cites to reasoning from the district court opinion in GEICO that found that the investigators' work was administrative in nature because "at the very least, [they] 'assist' GEICO claims adjusters in 'adjusting claims.' " Calderon v. GEICO Gen. Ins. Co.,
Other courts, such as Foster v. Nationwide Mutual Ins. Co.,
The pre-2004 version of the regulations were "substantially the same as under the prior rule." DOL Opinion Letter, Wage & Hour Div.,
The Foster court also held that the investigators' practice of giving informal opinions to claims representatives supported the conclusion that the investigators used discretion and independent judgment. It explained that "[t]he discretion and independent judgment exercised in determining and communicating (albeit informally) the legitimacy or illegitimacy of suspicious claims referred for investigation is a matter of significance to Nationwide," even though the investigators were not officially allowed to convey their opinions about whether a claim was fraudulent. Id. at 650. This Court has concluded, however, that some Plaintiffs' decisions to give occasional or even frequent informal opinions is not part of their primary duty.
At the hearing on this motion, Plaintiffs confirmed that they are no longer pursuing their rest break claim.
Pursuant to the Industrial Welfare Commission Wage Order 4-2001, the meal and rest break requirements do not apply to exempt employees.
Reference
- Full Case Name
- David DELUCA v. FARMERS INSURANCE EXCHANGE
- Cited By
- 2 cases
- Status
- Published