The appellant, Lamontaque Gilyard, appeals the denial of various postconviction claims. We affirm without discussion all but one claim. In appellant’s second claim, he alleges his defense counsel was ineffective for failing to file a legally sufficient motion for a new trial. The trial court failed to address this claim. Accordingly, we reverse and remand for the trial court to either attach portions of the record conclusively refuting the appellant’s claim, or for an evidentiary hearing. See Parker v. Dugger, 660 So.2d 1386, 1389 (Fla. 1995) (“We will not rule upon the merits of those claims when the trial court never reached the merits below”).