John DeRosa and A Maples Insurance Agency (the “agency”) appeal from the Department of Financial Services’ (the “department”) final order revoking the agency’s license after an informal proceeding pursuant to section 120.57(2), Florida Statutes. The department agrees that it should have conducted a formal hearing and confesses error. See Meller v. Florida Real Estate Comm’n, 902 So.2d 325, 327 (Fla. 5th DCA 2005) (“if it becomes apparent during the course of an informal hearing under section 120.57(2) that material facts are in dispute, a formal hearing ■should be convened”). Accordingly, we reverse the order on appeal and remand for a formal hearing pursuant to section 120.57(1), Florida Statutes.

Reversed and remanded.