Peter Fifield requested that the commissioner of inspectional services of Cambridge (commissioner) revoke a building permit issued to his neighbor, Husam M. Azzam, as trustee of Azzam Realty Trust. That request was denied, and Fifield appealed to the board of zoning appeal of Cambridge (board) pursuant to G. L. c. 40A, § 8. The board upheld the commissioner’s decision. Fifield therefore commenced this action seeking judicial review of the board’s decision pursuant to G. L. c. 40A, § 17. In his complaint, Fifield named the board, its members, and Azzam as defendants. Fifield sent notice and a copy of the complaint to Azzam by certified mail, return receipt requested.2 However, Azzam neither signed for the certified mail nor claimed it at the post office. After a hearing, a judge in the Superior Court dismissed the complaint for failure to effect proper service on Azzam, who in his view was a necessary party to the action. In an unpublished memorandum and order issued pursuant to its rule 1:28, the Appeals Court ruled that the judge had incorrectly found that Azzam was entitled to service because he was the “original applicant, appellant, or petitioner” within the meaning of § 17.3 Fifield v. Board of Zoning Appeal of Cambridge, 68 Mass. App. Ct. 1105 (2007). The Appeals Court therefore reversed the judgment of dismissal and remanded the case for further proceedings, “leavfing] for determination at trial Azzam’s status as a necessary party to this suit[J whether service has been effected on him and the import, if any, of his failure to acknowledge receipt of certified mail.” We granted the board’s application for further appellate review. We agree with the Appeals Court that the complaint was wrongly dismissed, but we disagree with its reasoning.

It is clear from the hearing transcript that the judge did not find Azzam to be the “original applicant, appellant or petitioner” within the meaning of *1002G. L. c. 40A, § 17. Rather, the judge ruled that Azzam was a necessary party to the case for the simple reason that it is Azzam’s building permit that Fifield seeks to have revoked. We agree with the judge on this point. Contrary to Fifield’s argument, one need not be the “original applicant, appellant or petitioner” to be a necessary party. Nothing in G. L. c. 40A, § 17, or Butts v. Zoning Bd. of Appeals of Falmouth, 18 Mass. App. Ct. 249 (1984), is to the contrary. The provision in G. L. c. 40A, § 17, that the “original applicant, appellant or petitioner” must be made a defendant if he or she is not the plaintiff is inapposite here, as the plaintiff, Fifield, is the “original applicant, appellant, or petitioner.” Butts v. Zoning Bd. of Appeals of Falmouth, supra at 253 (defining “original applicant, appellant, or petitioner” as person who applied to, appealed to, or petitioned zoning board).

The judge erred, however, when he ruled that Fifield failed to make effective service on Azzam. Fifield timely mailed notice of this action and a copy of the complaint to Azzam’s address by certified mail. The United States Postal Service attempted delivery, but Azzam neither signed for the certified letter nor claimed it at the post office. Nonetheless, Fifield satisfied his obligations under the statute. The statute provides that “[t]o avoid delay in the proceedings, instead of the usual service of process, the plaintiff shall within fourteen days after the filing of the complaint, send written notice thereof, with a copy of the complaint, by delivery or certified mail to all defendants . . . .” G. L. c. 40A, § 17. By the statute’s terms, Fifield was required to “send” notice to Azzam; the statute does not require proof that Azzam received it. See Zuckerman v. Zoning Bd. of Appeals of Greenfield, 394 Mass. 663, 669 (1985) (G. L. c. 40A, § 15, requires that notice of board’s decision “be mailed” to parties, but does not require proof of receipt). Cf. Police Comm’r of Boston v. Robinson, 47 Mass. App. Ct. 767, 772, 773 (1999) (where statute requires “that the licensee must receive the written notice [of revocation of license] and not just that the commissioner send it,” “certified mail can be a legitimate means ... but only if received”). Further, G. L. c. 40A, § 17, gave Fifield the option to send notice “by delivery or certified mail”; nothing in § 17 requires a plaintiff to attempt personal delivery if the defendant does not receive the certified mail. Because Fifield satisfied his obligations under the statute, he made effective service on Azzam.4 Cf. Andover v. State Fin. Servs., Inc., 432 Mass. 571, 574-576 (2000) (notice of tax foreclosure sent by certified mail to property owner satisfied statutory requirements and due process although owner did not receive it), quoting Mullane v. Central Hanover Bank & Trust Co., 339 U.S. 306, 314 (1950) (due process requires *1003notice “reasonably calculated, under all of the circumstances, to apprise interested parties of the pendency of the action and afford them an opportunity to present their objections”). The complaint should not have been dismissed.

The judgment of the Superior Court is reversed, and the case is remanded for further proceedings.

So ordered.