This appeal arises out of a Superior Court judge’s ruling on a motion by the Globe Newspaper Company, Inc. (Globe), seeking postverdict access to the “jury list” containing the names and addresses of the jurors who served at the trial of Nathaniel Fujita on charges of murder in the first degree and *485assault and battery by means of a dangerous weapon. The trial began on February 11, 2013. On March 1, while the trial was ongoing, the Globe filed its motion to obtain the names and addresses of the jurors immediately following entry of the verdict, for the purpose of ascertaining their willingness to discuss the trial.2 On March 7, 2013, the jury returned verdicts of guilty. Seven days later, the trial judge held a hearing on the Globe’s motion. On March 26, he ruled that he would send letters to the jury asking if they were “amenable” to speaking to the press, and would permit disclosure only of the names and addresses of those jurors who responded affirmatively to his letter. On April 16, 2013, presumably at the judge’s direction, the Superior Court clerk’s office provided the Globe with the names and addresses of two jurors willing to speak to the press, along with instmctions that the Globe was to “use this information only for the purpose stated in [its] motion” and “not to disseminate this juror information to other news agencies or third persons.”

The Globe filed a petition for relief from the judge’s ruling with a single justice of the Appeals Court pursuant to G. L. c. 231, § 118. The single justice initially denied the petition, but on reconsideration reported it to a panel of the Appeals Court.3 We transferred the petitioner’s appeal to this court on our own motion.

After oral argument, we remanded the case to the Superior Court judge for findings regarding questions about the creation and retention of any list of jurors empanelled to render a verdict in the case.4

*486For the reasons more fully set forth herein, we conclude that the public’s long-term interest in maintaining an open judicial process, as embodied in the United States Constitution and Massachusetts common law, requires that a list identifying the names of jurors who have been empanelled and rendered a verdict in a criminal case be retained in the court file of the case and be made available to the public in the same manner as other court records. Only on a judicial finding of good cause, which may include a risk of harm to the jurors or to the integrity of their service, may such a list be withheld.5 Insofar as the only basis for the order in this case was the judge’s aversion to exposing jurors to press interviews and the personal preferences of the jurors, his order must be set aside in part, and a list identifying the names of jurors (without addresses) be disclosed.6

Discussion. It is beyond debate that, absent extraordinary circumstances,7 the identities of jurors empanelled to serve at criminal trials are presumptively public under long-standing Massachusetts law, practice, and tradition, even in high-profile and contentious cases.8

By statute, the lists of all jurors summoned to jury service each *487month in every court, containing the “name, address and date of birth of each juror,” are public records “available upon request for inspection by parties, counsel, their agents, and members of the public.” G. L. c. 234A, § 67. Under Federal jurisprudence, there is also a constitutional right of public access to court proceedings, including juror empanelment proceedings. See Press-Enterprise Co. v. Superior Court, 464 U.S. 501, 507-510 (1984); Commonwealth v. Cohen (No. 1), 456 Mass. 94, 106-107 (2010). This right is grounded in both fair trial and First Amendment principles. Cohen (No. 1), supra at 106. In addition, in Massachusetts, we have “long recognized a common-law right of public access to judicial records.” Republican Co. v. Appeals Court, 442 Mass. 218, 222 (2004). Together, these rights are intended to ensure and instill public confidence and trust in our system of justice, and in the integrity and fairness of its proceedings.

It is also beyond debate that the identities of the jurors empanelled to decide a case at some point become known to the court and become part of the court record in the case. This often happens as it did here, during the individual voir dire of the potential jurors, when jurors are identified not just by their assigned juror numbers, but also by their names. If disclosed during the empanelment process, the information is duly recorded by the court reporter or recording system, and is later available for transcription.9’10

*488Whether or not the names of the sitting jurors publicly emerge during the empanelment process, there is little doubt that court officials assemble a tangible list of their identities for use during the trial. Historically, these “juror lists” have been included and can be found in the court files of closed cases that proceeded to trial. See Hindus, Hammett, & Hobson, Massachusetts Superior Court Files, 1859-1959 (1980) (finding that such files “usually include a list of jurors”). See also C. Menand, A Guide to the Suffolk County Inferior Court of Common Pleas 13 (1981) (“Juror lists appear regularly among the papers after 1797 and are filed ... at the beginning of the case file papers for each term”).

On remand, the judge found that several such lists had, in fact, been created, but were neither preserved nor included in the case file. First, there was a “jury [ejmpanelment sheet” containing the names and badge numbers of all prospective jurors sent to the session for empanelment. This list did not include addresses. It was used by the session clerk to mark the jurors who were sworn, excused, or not reached. This list was returned to the jury pool office after the jury had been selected, and not retained for inclusion in the court file of the case. Second, the session clerk created a separate “Daily Report of Juror Attendance,” listing the empanelled jurors’ names and badge numbers but not their addresses. This list was used to record daily juror attendance.11 It also was returned to the jury pool office each day and not retained for the court file of the case. Finally, the session court officers prepared a list of empanelled jurors and their telephone numbers, which was provided to the session clerk, and was to be used in the event there was a need to contact jurors during the trial, for example, if a juror failed to appear or if the court session needed to be cancelled. This list was destroyed at the end of the trial.12

In deciding this case, we are compelled to decide not only whether a list of jurors was maintained in the court file of the case, thus becoming a judicial document accessible to the public unless impounded, Commonwealth v. Winfield, 464 Mass. 672, 679 (2013), but also whether, if not, some form of a jury list should have been included and maintained in the court file. The Globe has directed us to historical cases supporting the tradition *489of including such a list in the court files of criminal cases,13 and has identified examples of juror lists readily available in Superior Court files of recent high-profile criminal trials, usually in the form of “Daily Reports of Juror Attendance.”14 Based on the findings of the judge in this case, it is apparent that there is inconsistency in the current practice of retaining juror lists, a matter of significant public and systemic importance.

Consequently, we take this opportunity to direct that a list of the names of jurors empanelled in any criminal case be included in the court file of the case, no later than at the completion of the trial.15 This directive is consistent with the prior practice of the Superior Court, both historically and in more recent times.16

Having determined that a juror list is a court record, we turn to the subject of its impoundment. In order to overcome the public right of access to judicial records, we have repeatedly stated that there must be a showing of “good cause,” Republican Co., 442 Mass. at 222-223, and cases cited, and that in determining whether good cause has been shown, “a judge must balance the rights of the parties based on the facts of each case.” Id., quoting Boston Herald, Inc. v. Sharpe, 432 Mass. 593, 604 (2000). “In doing so, the judge must take into account all relevant factors, including, but not limited to, the nature of the parties and the controversy, the type of information and the privacy interests involved, the extent of the community interest, and the reason for the request” (quotation and citations omitted). Republican Co., supra. Importantly, we have emphasized that in balancing these interests, “impoundment is always the exception to the rule, and the power to deny public access to judicial records is to be strictly *490construed in favor of the general principle of publicity” (quotation and citation omitted). Id. Access to information about the operation of the administration of justice, including information about jurors who render justice, promotes confidence in the judicial system by, among other things, providing an independent nongovernmental verification of the impartiality of the jury process, and educating the public as to their duties and obligations should they be called for jury service. The burden falls on the party seeking to limit or bar access to judicial records to overcome the presumption that the records ought to be accessible to the public. Id. at 225.

We review decisions to restrict access to or impound judicial records for abuse of discretion or other legal error. Boston Herald, Inc., 432 Mass, at 601. In the present case, the only reason proffered to support good cause was the apparent personal preferences of the jurors who responded to the judge’s letter sent approximately one month after the trial had concluded.17 We are not indifferent to the desire of many jurors to return to their private lives uninterrupted by media or other inquiries about their service; however, standing alone, such interests ordinarily will be inadequate as a matter of law to support an impoundment order in the face of the great weight we afford to the principle of public availability. In this respect, we agree with the United States Court of Appeals for the First Circuit that “where — as here — the trial judge points to no special reason for confidentiality other than the personal preferences of the jurors ... the public’s long-term interest in maintaining an open judicial process must prevail in the balance.” In re Globe Newspaper Co., 920 F.2d 88, 91 (1st Cir. 1990). A judge’s personal distaste for press interviews of jurors is accorded no weight in this balancing.18 Although we recognize that there are courts in other jurisdictions that have concluded that *491there is no public right to know the identities of jurors or that the privacy interests of jurors alone tramp the public right of access to judicial records that disclose their identities, see Commonwealth v. Silva, 448 Mass. 701, 709 n.14 (2007), we have historically concluded otherwise. “[T]he prospect of criminal justice being routinely meted out by unknown persons does not comport with democratic values of accountability and openness.” In re Globe Newspaper Co., supra at 98.

Accordingly, the ruling of the judge is reversed in part, and the names of the jurors shall be made available, without restriction, to the Globe.19

So ordered.

(concurring in part and dissenting in part). I agree with the court that the names of jurors, once announced in court during jury selection, as they were in this case, are part of the public record of the case and that, in the absence of an order of impoundment supported by good cause, the names are available to any member of the public. 1 Therefore, if the Globe Newspaper Company, Inc. (Globe), wished to learn the names of the jurors, it, like any person, could have ordered a transcript of the jury empanelment, even an expedited transcript, and obtained the names *492from that transcript. See Commonwealth v. Winfield, 464 Mass. 672, 675 (2013) (“right of access to court trials [under the First Amendment to the United States Constitution] includes the right to purchase a transcript of the court proceeding that was open to the public”). But the Globe did not choose to exercise that right; instead, it asked the court to create a document that was not part of the case file, listing the names and addresses of the jurors, and provide that newly created document to the Globe. I do not agree with the court that, following the verdict, a list of the jurors’ names must be created and made a part of the court file, available to any member of the public on request unless the list is ordered impounded based on a showing of good cause.

I understand that the creation of such a list would make it easier and less expensive for the Globe (or, for that matter, any member of the public) to contact jurors about the verdict without incurring the expense of ordering a transcript of the jury empanelment. But the constitutional right of public access to court trials does not require courts to create documents so that the press or members of the public may learn what occurred at trial without the need to attend the trial or order a transcript, whether the document asked to be created is a compilation of a list of jurors or of witnesses, or a summary of key testimony. Cf. id. at 677-678 (“We know of no case where the First Amendment right of access has been extended to include a right to [a court document or recording that is] not the official record of the trial and is not referenced or contained in the court file”). Nor does the common-law right of access to judicial records apply where, as in this case, no juror list was filed in court and made a part of the case file. See id. at 679 (“Where a document or recording is kept in the court file, it is a judicial document under our case law that is accessible to the public unless impounded”). Where the court is in possession of documents or information that are not kept in the court file, such as a list of trial jurors, the appropriate standard is “whether a record that is not kept in the court file is nonetheless so important to public understanding of the judicial proceeding that it should be presumed to be public, so that the public may ‘assume a significant, positive role in the functioning of the judicial system.’ ” Id. at 680-681, quoting Boston Herald, Inc. v. Sharpe, 432 Mass. 593, 607 (2000). The burden rests with the proponent of the motion, here the Globe, “to show why the interests of justice would be served by making a document that is not presumptively public available to the public in this particular case.” Winfield, *493464 Mass. at 681. “We review the judge’s decision for abuse of discretion.” Id. Applying that standard, I conclude that the judge did not abuse his discretion in making available to the Globe only the names and addresses of those jurors who wished to speak with the Globe. Therefore, I respectfully dissent.2

In its opinion, the court recognizes that several jury lists were created in this case: (1) the “jury [ejmpanelment sheet” that identifies the jurors who were sent to the court room for empan-elment, and who were sworn, excused, or not reached; this document was returned to the jury pool office after the jury were selected; (2) the “Daily Report of Juror Attendance,” which was used by the session clerk to record daily juror attendance and was returned to the jury pool office each day; (3) the list prepared by the court officers of the empanelled jurors’ names and telephone numbers, so that they could be contacted during the course of the trial; this list was destroyed after trial; and (4) the confidential juror questionnaires completed by the empanelled jurors, which are not public records, G. L. c. 234A, § 23. Ante at note 12. The court does not suggest that any of these documents should have been placed in the court file or that it is the current practice of all courts to do so. Rather, the court notes that “there is inconsistency in the current practice of retaining juror lists” and that it was “the prior practice” of the Superior Court to include such a list in the case file. Ante at 489. The court then decides to require courts to create a list of jurors’ names and place the list in the court file “no later than at the completion of the trial.” Id. I recognize that the court, under its superintendence power, has the authority to order trial courts to create a document and place it in the court file, where it will then enjoy the presumption of public access as a court record. But I question the wisdom of doing so and fear that we may someday come to regret it.

The court contends that the creation and filing of a juror list is required by the “public’s long-term interest in maintaining an open judicial process” (citation omitted). Id. at 490. Our judicial process, however, is already open. All trials are public, and as noted, trial transcripts may be ordered by anyone willing to pay for them. Apart from those rare trials where jurors are selected anonymously, the names of jurors should be announced on the *494record as part of a public trial.3

The court also contends that creating a juror list and making it part of the court record “promotes confidence in the judicial system by, among other things, providing an independent nongovernmental verification of the impartiality of the jury process, and educating the public as to their duties and obligations should they be called for jury service.” Id. at 490. But this is an unreasonably optimistic expectation of the consequences of this opinion. Who are we kidding? The press wants the names of jurors so they can interview the jurors about what was said in the jury room and why they reached the verdict they did. The court itself recognizes the dangers lurking in such an inquiry, noting that it is “not inappropriate for a trial judge to meet with the jurors postverdict to discuss the importance of and value in not disclosing what was said by other jurors in the deliberative process.” Id. at note 18.

Moreover, where a court record is created naming the jurors, that court record is available to anyone on request, not just the press. Therefore, in the absence of an impoundment order, anyone interested in or unhappy with the verdict could obtain the list simply by requesting the court file and, because it is not difficult these days to find online a person’s address, telephone number, electronic mail (e-mail) address, or social media page, anyone obtaining this list could attempt to communicate with the jurors by telephone, letter, e-mail, or social media. To be sure, a person already can learn the names of jurors and attempt to communicate with them about the verdict without a juror list if the person is willing to sit through jury empanelment or to order a trial transcript of the empanelment, but the court’s opinion will make it far easier for a person to do so. I do not think it is wise to encourage such postverdict communications, especially where the jurors will have no say whether they welcome such communications.

I also fear that the creation of a juror list to be included in the case file may, over time, diminish the fairness and impartiality of *495jurors. Jurors are the only persons in this country that we presently draft into government service. We ask them for a few days or a few weeks to put aside their employment, educational, or family responsibilities, and devote their full attention to a criminal or civil trial where they will decide guilt or liability. We have had few instances in this Commonwealth where jurors have been threatened or harassed after their verdict, but many jurors fear the possibility, especially where they reside in or near the communities of the litigants or the litigants’ families. By making it easy for anyone to obtain their names, the risk of such misconduct will increase, and jurors’ fears that their verdict may make them the target of such misconduct, even if it is only an angry telephone call or Facebook posting, will increase proportionately. I would like to think that jurors will put aside such concerns in reaching a verdict, but I worry that this opinion will make it more difficult for jurors to do so.4

Where, as here, there was no jury list in the court file, the burden rested with the Globe to show that such a list should be created and made part of the court file because it is “so important to public understanding of the judicial proceeding that it should be presumed to be public, so that the public may ‘assume a significant, positive role in the functioning of the judicial system.’ ” Winfield, 464 Mass. at 681, quoting Boston Herald, Inc., 432 Mass. at 607. Here, where the list of jurors was already publicly available from the trial record, the judge did not abuse his discretion in determining that whatever public interest there may be in the Globe speaking to the jurors about their verdict could be accomplished by providing a list only of those jurors who were willing to speak to the Globe. If the Globe wished to speak to jurors who had no desire to speak with its reporters, it could have ordered a transcript of the jury empanelment and obtained their names from the public record. Neither public understanding of the judicial process nor the interests of justice are served by requiring the court to create a list of jurors that includes those who would prefer to be left alone and to file that *496list in the court file so that the Globe, or anyone else, may communicate with them against their wishes about the verdict they rendered.