Quinto v. Woodward Detroit CVS, LLC
Quinto v. Woodward Detroit CVS, LLC
Opinion of the Court
Plaintiff appeals by right the trial court order that granted summary disposition in favor of defendant under MCR 2.116(0(10) in this action arising out of a trip and fall in defendant’s self-service retail store.
Plaintiff was shopping in defendant’s retail store. She walked down a display aisle and began to turn the corner at the end of the aisle. Projecting from the end of the aisle was a very low platform used to support heavy displays of items such as high stacks of cases of pop. The platform was not affixed to the floor and defendant does not dispute that it served no function on that day, because it was not needed and could easily have been removed.
Plaintiff filed a negligence suit. “To establish a prima facie case of negligence, a plaintiff must prove four elements: (1) a duty owed by the defendant to the plaintiff, (2) a breach of that duty, (3) causation, and (4) damages.” Case v Consumers Power Co, 463 Mich 1, 6; 615 NW2d 17 (2000). “The duty that a possessor of land
It is a fundamental common-law principle that a premises owner owes a duty “to exercise reasonable care to protect invitees from an unreasonable risk of harm caused by a dangerous condition of the [premises].” Bertrand v Alan Ford, Inc, 449 Mich 606, 609; 537 NW2d 185 (1995) (quotation marks and citation omitted). Over the last two decades, however, our Supreme Court has limited this duty pursuant to the open and obvious danger doctrine. This doctrine was originally adopted in a very limited form in Riddle v McLouth Steel Prod Corp, 440 Mich 85; 485 NW2d 676 (1992), where the Supreme Court concluded that there is no duty to warn invitees of hazards they will easily discover on their own. In subsequent decisions, the Court broadened the scope of the open and obvious danger doctrine so that it greatly reduced not only the duty to warn, but also the general duty to maintain the premises in a safe condition. See, e.g., Lugo v Ameritech Corp, Inc, 464 Mich 512, 519-520; 629 NW2d 384 (2001).
The Supreme Court has never addressed the application of the doctrine in the context of its long-standing holdings that a self-service retail store owes a specific duty to its customer-invitees to provide reasonably safe display aisleways. Clark v Kmart Corp, 465 Mich 416, 419; 634 NW2d 347 (2001); Jaworski v Great Scott Supermarkets, Inc, 403 Mich 689, 699; 272 NW2d 518 (1978). The Clark Court observed that “ ‘[i]t is the duty of a storekeeper to provide reasonably safe aisles for customers and he is liable for injury resulting from an
These cases remain good law and, in our view, for good reason. As the Supreme Court explained in Jaworksi, self-service store aisles present a fundamentally different circumstance than do other premises, in that the store owner has purposefully displayed merchandise
so that customers [can] inspect the merchandise as they walked in the aisles or passageways of the store. The storekeeper certainly intended that his customers would devote the major part of their attention to the merchandise which was being displayed, rather than to the floor to discover possible obstructions in the aisle .... A patron of a self-service type store... is entitled to rely upon the presumption that the proprietor will see that the passageways provided for his use are reasonably safe, considering the fact that while using these passageways he may be devoting some of his attention toward inspecting the merchandise. [Jaworski, 403 Mich at 699-700 (quotation marks and citation omitted).][3 ]
The only published decision of this Court since Lugo that addresses Clark and Jaworski is Kennedy, 274 Mich App 710. There, the panel chose not to apply Clark and Jaworski, instead citing Lugo for the general proposition that the presence of distractions does not affect the application of the open and obvious danger doctrine. Id. at 715-718. However, in Lugo, the distraction, a passing vehicle, was neither continuous nor created, let alone intentionally created, by the defendant. Lugo, 464 Mich at 514-515. By contrast, in Clark, 465 Mich at 416-421, and Jaworski, 403 Mich at 695-696, as in the instant case, the distractions from the floor were continuous, i.e., displays along all the aisle-ways, and were intentionally created by the defendant to command the customer’s attention for a commercial purpose. Therefore, when defining the duty of a store
Moreover, this case presents a fundamentally different question than that presented in the many cases dealing with snowy and icy conditions. See, e.g., Hoffner v Lanctoe, 492 Mich 450; 821 NW2d 88 (2012). Wintry outdoor conditions are the result of a natural phenomenon and are present over broad areas of territory, not merely on the property of a single person or entity. These widespread weather conditions draw attention to themselves and invite heightened attention to the hazards they create. By contrast, in this case, defendant’s
We note that defendant’s actions in displaying its goods and advertisements are not improper; indeed, they represent marketing skill and desirable commerce. Recognizing that these actions distract customers from looking at the floor does not mean that the displays should be limited in any fashion. Rather, it requires that we determine the most economical means of avoiding the costs to society of unnecessary injuries. Providing effective marketing at a retail store necessitates that customers’ attentions be directed away from their feet and toward the displays of merchandise and advertising. Since customer engagement with the displays results in greater commerce and economic benefit to both the store and the customer, this alteration of attention is economically desirable and should not be discouraged. However, it also naturally reduces the degree to which the law can expect customer-invitees to constantly attend to the condition of the floor over which they walk and increases the likelihood of injuries that cost resources and lower productivity.
Our holding should not be read to impose the duty of an insurer on retail store owners. Insurers are liable to their insureds as a matter of contract, and, with very few exceptions, their common-law duties are irrelevant
Absent this Court’s ruling in Kennedy, 274 Mich App 710, we would apply the foregoing analysis, reverse the trial court’s grant of summary disposition in favor of defendant, and remand for further proceedings. However, we are bound by Kennedy, MCR 7.215(J)(1), and so affirm and request this Court to convene a special conflict panel, MCR 7.215 (J) (2).
Affirmed.
We review de novo a trial court’s grant of summary disposition under MCR 2.116(C)(10). Ernsting v Ave Maria College, 274 Mich App 506, 509; 736 NW2d 574 (2007).
A portable cardboard display was on the platform, covering a small portion of it. Defendant concedes that this type of display does not require a platform and that there was no reason for the platform to have been left at that location.
Even the dissent in Jaworski did not dispute that the storeowner had a duty “ ‘to provide a reasonably safe aisle or aisles for customers.’ ” See Jaworski, 403 Mich at 705 (Moody, J., dissenting, quoting the trial court’s jury instruction).
Our state’s adoption of the open and obvious danger doctrine was grounded in the text of 2 Restatement Torts, 2d, § 343A(1), p 218, which states: “A possessor of land is not hable to his invitees for physical harm caused to them by any activity or condition on the land whose danger is known or obvious to them, unless the possessor should anticipate the harm despite such knowledge or obviousness.” See, e.g., Riddle, 440 Mich at 92-95. Comment f applicable to § 343A(l) of the Restatement goes on to state:
There are, however, cases in which the possessor of land can and should anticipate that the dangerous condition will cause physical harm to the invitee notwithstanding its known or obvious danger. In such cases the possessor is not relieved of the duty of reasonable care which he owes to the invitee for his protection. [Restatement, § 343A, comment f, p 220.]
An illustration offered by the Restatement for this principle, illustration 2, bears a striking resemblance to the instant case as well as Clark and Jaworski:
The A Department Store has a weighing scale protruding into one of its aisles, which is visible and quite obvious to anyone who looks. Behind and about the scale it displays goods to attract customers. B, a customer, passing through the aisle, is intent on looking at the displayed goods. B does not discover the scale, stumbles over it, and is injured. A is subject to liability to B. [Restatement, § 343A, p 220.]
Our dissenting colleague asserts that this Court rejected this argument in Charleston v Meijer, Inc, 124 Mich App 416; 335 NW2d 55 (1983). In that case, the plaintiff appealed a jury verdict in her favor that also found her 50% comparatively negligent. Id. at 417. This Court ruled that the trial court did not err by issuing a comparative negligence jury instruction. Id. at 418. As the dissent notes, the panel did state that a customer “may [not] remain blind to visible dangers.” Id. However, the panel also stated that: “The structure of a supermarket is merely a factor the jury may consider when deciding whether the plaintiff exercised reasonable care.” Id. at 418-419. Such is the case here — a jury could
See, e.g., Calabresi, The Costs of Accidents: A Legal and Economic Analysis (New Haven: Yale University Press, 1970); Posner, Economic Analysis of Law, 7th ed (Aspen Publishers, 2007).
Concurring Opinion
(concurring in the result only). I agree with this Court’s analysis and holding in Kennedy v Great Atlantic & Pacific Tea Co, 274 Mich App 710, 714-719; 737 NW2d 179 (2007); therefore, I concur in the result only and conclude that a special conflict panel should not be convened under MCR 7.215(J)(2).
“[A] premises owner is not an insurer of the safety of invitees.” See Riddle v McLouth Steel Prod Corp, 440
Here, the majority imposes a heightened duty of care on self-service retail store owners after concluding that merchandise displays and advertisements cause customers to be so distracted that they cannot reasonably be expected to observe even an open and obvious danger that exists in an aisle while shopping, i.e., a condition that “an average person with ordinary intelligence would have discovered [ ] upon casual inspection.” Hoffner v Lanctoe, 492 Mich 450, 461; 821 NW2d 88 (2012). Therefore, the majority concludes, the open and obvious danger doctrine should not apply to floor-level hazards located in aisles containing displays of merchandise and advertising.
In this case, plaintiff tripped over an open and obvious display platform located in an aisle of defendant’s store. That is, the danger was discoverable by an average person upon casual inspection. See Hoffner, 492 Mich at 461. And plaintiff did not argue that “special aspects” of this open and obvious danger created an unreasonable risk of harm. Therefore, defendant did not have a duty to protect plaintiff from tripping over the display platform. Accordingly, consistent with the analysis and holding in Kennedy, I would affirm the trial court’s order granting summary disposition in favor of defendant.
This argument was also rejected by this Court in Charleston, 124 Mich App at 418. In that case, the plaintiff slipped in a puddle of water while shopping in a supermarket. She argued that the holding in Jaworski v Great Scott Supermarkets, Inc, 403 Mich 689, 699; 272 NW2d 518 (1978), created a heightened standard of care for supermarkets, or lowered her standard of care, because of the distractions attracting a shopper’s attention away from the floor. Charleston, 124 Mich App at 418. Noting that the Jaworski Court had held that a customer is not “under an obligation to see every defect or danger in his pathway,” this Court nevertheless concluded that the statement did not mean “that the customer may remain blind to visible dangers.” Id. (quotation marks and citation omitted).
Reference
- Full Case Name
- QUINTO v. WOODWARD DETROIT CVS, LLC
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- 21 cases
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- Published