Peterson v. W. Nat'l Mut. Ins. Co.
Peterson v. W. Nat'l Mut. Ins. Co.
Opinion of the Court
Appellant Western National Mutual Insurance Company challenges the district court's award of taxable costs for bad-faith denial of a first-party insurance claim pursuant to
FACTS
Collision and Initial Treatment
Respondent Alison Peterson was injured in an automobile collision on October 21, 2009 and sustained a whiplash injury. Peterson was not at fault and was covered by an underinsured-motorist (UIM) policy issued by Western National with a policy limit of $ 250,000. Following the collision, Peterson started experiencing severe daily headaches.
In December 2012, after exhausting other treatments, Peterson began receiving periodic Botox injections to alleviate her headaches. After beginning the Botox treatments, Peterson reported that her headaches were reduced by 50%. Her treating neurologist believed that Peterson's injuries were permanent and that Peterson would need Botox injections every three to four months to manage her chronic headaches.
Peterson sought another opinion from a second neurologist. This doctor also opined that Peterson's injuries were permanent and that Peterson will likely need to continue Botox treatments for the rest of her life.
UIM Claim
On January 13, 2014, Peterson notified Western National that her past medical expenses totaled $ 46,235 and her expected future medical expenses would likely exceed $ 300,000. Peterson advised Western National that she would likely seek UIM coverage because the at-fault driver's liability policy had limits of $ 50,000. Ultimately, Peterson settled the liability claim for $ 45,000.
*446On July 22, 2014, Peterson sent Western National a detailed written settlement demand that requested payment of her $ 250,000 UIM policy limits. Peterson enclosed extensive copies of her medical records. Western National assigned a claims adjuster to Peterson's claim.
Western National made several requests for medical documentation over the next 11 months during which time it neither accepted nor denied the UIM coverage demand. Many of the documents Western National requested had, as the district court found, been previously submitted by Peterson. Peterson had also authorized Western National to obtain her complete medical records.
On June 18, 2015, Peterson sent Western National a letter seeking an update on the status of the claim and repeated her request for the UIM policy limits. Western National did not respond.
In August 2015, Peterson sued Western National seeking to recover UIM benefits. Western National retained counsel to defend the case. After Peterson sued, Western National obtained an independent medical examination (IME). Following an examination of Peterson in March 2016, the IME doctor opined that Peterson suffered only minor soft tissue injuries from the collision and found no causal relationship between the collision and Peterson's headaches. Western National's counsel concluded that Peterson had been fully compensated by the liability settlement with the at-fault driver's insurer and that Western National's UIM exposure was "slim to none."
The parties attended court-ordered mediation on April 4, 2016. To prepare for the mediation, the Western National claims adjuster prepared a summary of Peterson's claim for Western National's claims board. The Western National claims board assigned zero value to Peterson's claim. At mediation, Western National offered to settle the claim for $ 2,000. Western National considered this a "nuisance-value offer." Peterson rejected the settlement offer. After mediation, Peterson offered to settle for $ 200,000; Western National did not accept the offer.
In May 2016, Western National's counsel tried another Botox-treatment chronic-headache case to a jury in Hennepin County. The case involved an automobile collision from which the plaintiff sustained a whiplash injury and then experienced daily headaches that were successfully treated with Botox. The plaintiff prevailed with a damages award totaling over $ 1.1 million. Western National's counsel informed Western National about this verdict, but Western National's counsel concluded that it had no impact on his evaluation of Peterson's case because Peterson had a history of headache problems and the IME doctor had "made a very bad witness for the defense" at the other trial.
On June 1, 2016, Western National offered Peterson a $ 10,000 settlement. Peterson did not accept the offer. After the parties completed depositions of Peterson's medical experts, Western National increased its settlement offer to $ 50,000. Western National's counsel stated this increased offer was made because Western National felt Peterson might be a sympathetic plaintiff.
UIM Trial
Peterson's UIM claim was tried before a jury in August 2016. Both parties presented expert medical testimony regarding the cause of Peterson's headaches. The jury returned a unanimous verdict awarding damages of over $ 1.4 million, including more than $ 900,000 for past and future medical expenses. Western National then paid Peterson the policy limits of $ 250,000. The court granted Peterson leave to *447amend her complaint to add a bad-faith claim pursuant to
Court Trial on Bad-Faith Claim
A court trial on Peterson's bad-faith claim was held in July and August 2017. Both parties presented expert testimony regarding insurance claims handling. Peterson's expert opined that Western National lacked a reasonable basis for denying Peterson's claim and had acted unreasonably in a number of ways, including failing to investigate her claim fairly, "cherry-pick[ing]" her prior medical records, and unreasonably relying on the dollar value of the damage to her vehicle in denying her claim. Western National's expert opined that Western National had reasonably evaluated Peterson's claim because it obtained an IME, Peterson had headache complaints before the collision, Peterson's mother suffered migraines, the collision was minor, and her headaches might be related to her multiple sclerosis.
The district court found that Peterson proved her claim by showing that Western National lacked a reasonable basis to deny her claim and that Western National either knew of, or acted with reckless disregard of, the lack of a reasonable basis for denying the claim. The district court awarded $ 100,000 plus $ 97,940.50 in attorney fees. This appeal follows.
ISSUE
Did the district court misinterpret and misapply
ANALYSIS
I. Did the district court misinterpret
The parties dispute the proper interpretation of
(a) The court may award as taxable costs to an insured against an insurer amounts as provided in subdivision 3 if the insured can show:
(1) the absence of a reasonable basis for denying the benefits of the insurance policy; and
(2) that the insurer knew of the lack of a reasonable basis for denying the benefits of the insurance policy or acted in reckless disregard of the lack of a reasonable basis for denying the benefits of the insurance policy.
We review the interpretation of a statute de novo. Frandsen v. Ford Motor Co. ,
Section 604.18 does not define "absence of a reasonable basis," and no *448Minnesota cases have addressed the issue. "We give words and phrases in a statute their plain and ordinary meaning, and technical words and phrases ... are construed according to [their] special meaning or their definition." Staab v. Diocese of St. Cloud ,
Here, "absence of a reasonable basis" is used in the context of first-party insurance coverage and is a technical term. See
Western National contends that, to establish the first prong, Peterson was required to "prove there [were] no facts or evidence upon which [Western National] could rely to deny coverage." Citing Iowa law, which uses the same bad-faith language as Minnesota but is based in common law, Western National asserts that the "appropriate inquiry for the district court was not whether it believed the evidence Western National relied upon, but whether such evidence existed." "[C]ourts and juries do not weigh the conflicting evidence that was before the insurer; they decide whether evidence existed to justify denial of the claim." Bellville,
Western National also cites to law from a number of other jurisdictions, including the Dutton rule, which requires a plaintiff to obtain a directed verdict at the underlying trial before bringing a claim for bad-faith denial of benefits.
*449Nat'l Sav. Life Ins. Co. v. Dutton ,
Peterson disagrees, arguing that the district court properly interpreted the first prong of the statute using what is known in Wisconsin as the Anderson framework.
In other words, under the first prong of the Anderson test, to determine whether the insurer acted in bad faith the trier of fact measures the insurer's conduct against what a reasonable insurer would have done under the particular facts and circumstances to conduct a fair and neutral evaluation of the claim.
Weiss v. United Fire & Cas. Co. ,
Because we are confronted with more than one reasonable interpretation of what "absence of a reasonable basis" means, the phrase is ambiguous. If a statute is ambiguous, we "may consider the factors set forth by the [l]egislature for interpreting a statute." Christianson v. Henke ,
The legislature enacted
In a March 18, 2008 senate floor debate, Senator Clark explained that the "two-part test that is in the bill in front of you is what is often known as the Anderson standard that is in Wisconsin." S. Floor Deb. on S.F. 2822 (Mar. 18, 2008) (statement of Sen. Clark).
Then Senator Linda Scheid (who, it appears, was working on a competing bad-faith bill: S.F. 3116) offered a significant amendment to Senator Clark's bill. In doing so, Senator Scheid noted that her amendment "leaves the standard for showing a lack of good faith as is currently included in Senator Clark's bill ... we would be incorporating in our statute what *450is common law in Wisconsin ... I have adopted in this amendment what Senator Clark has in her bill regarding that standard." S. Floor Deb. on S.F. 2822 (Mar. 18, 2008) (statement of Sen. Scheid). In a subsequent senate floor debate, Senator Scheid stated, "[W]e are adopting that specific test from that so-called Anderson case ... we are not adopting any of the subsequent caselaw." S. Floor Deb. on S.F. 2822 (Apr. 14, 2008) (statement of Sen. Scheid).
Comments made in committees or floor debates "are to be treated with caution. Statements made, however, by the sponsor of a bill or an amendment on the purpose or effect of the legislation are generally entitled to some weight." Handle With Care, Inc., v. Dep't. of Human Servs. ,
Thus, pursuant to
II. Did the district court misapply
Western National contends that even under the Anderson framework, the district court erred in determining that Peterson proved her bad-faith claim. We disagree.
On appeal from a court trial, we set aside a district court's factual findings only if clearly erroneous. Porch v. Gen. Motors Acceptance Corp. ,
The first prong of
*451The district court also found that Western National's claims adjuster presented a claims summary to Western National's claims board that "did little to present the merits of [Peterson's] claim" and was "tilted toward supporting [Western National's] ability to deny [Peterson's] claim." The district court found that the claims summary included significant misstatement of facts, including that Peterson did not report a headache on the day of the collision, and that her headaches after the collision were similar to her headaches before the collision. The claims summary suggested that Western National could argue comparative fault, despite the other driver admitting fault, and failed to include an important report from Peterson's second neurologist, who opined that her chronic headaches were attributable to the collision, and that she would need Botox treatments for the rest of her life.
Further, the district court found that Western National failed to weigh the competing medical opinions, noting that "[Western National's] claims file does not reflect any analysis of how [the IME doctor's] opinions compared to the opinions of [Peterson's] treating physicians." Rather, Western National "consistently and repeatedly looked only for evidence to support its decision to assign zero value to [Peterson's] claim, instead of considering all of the evidence, including the evidence that might support her claim."
In sum, the district court found that Western National (1) delayed settling or denying Peterson's claim for nearly a year without properly investigating her claim, (2) ignored Peterson's evidence supporting her claim, (3) prepared a claims summary that misstated significant facts, and (4) failed to evaluate and weigh the competing medical opinions. Thus, the district court appropriately determined "whether [Peterson's] claim was properly investigated and whether the results of the investigation were subjected to a reasonable evaluation and review." Anderson ,
The second prong of section 604.18, subdivision 2(a), requires Peterson to show that Western National knew, or acted in reckless disregard, of the lack of a reasonable basis for denying the claim. The district court found that Western National "made no settlement offer for more than a year after [Peterson] presented her claim, and its eventual settlement offers were based purely on nuisance value, not on a reasonable evaluation of the merits of [Peterson's] claim." "[B]y assigning nothing more than nuisance value to [Peterson's] claim, [Western National] assigned a 100% probability to its likelihood of defeating the claim, and 0% to [Peterson's] likelihood of recovering on her claim." The district court concluded that, "[i]n doing so," Western National " 'recklessly ignored and disregarded' facts that, fairly evaluated, would have resulted in at least some probability of success being assigned to [Peterson's] position."
As the district court noted, pursuant to the Anderson framework, "knowledge *452of the lack of a reasonable basis may be inferred and imputed to an insurance company where there is a reckless disregard of a lack of a reasonable basis for denial or a reckless indifference to facts or to proofs submitted by the insured." Anderson ,
DECISION
The district court did not err in using the Anderson framework to interpret
Affirmed.
Dissenting, Schellhas, Judge
The district court followed a Minnesota federal decision which interpreted section 604.18 using Wisconsin's meaning of "absence of a reasonable basis." See Friedberg v. Chubb & Son, Inc. ,
We note that, in light of Senator Scheid's statement, the legislature did not intend to adopt Wisconsin caselaw subsequent to Anderson . We cite Weiss ,
Western National objects to the district court's use of the unrelated Botox-treatment case tried by Western National's counsel as part of its legal analysis. In considering the unrelated Botox-treatment case, the district court noted that "[w]hile one jury may disagree with another, the [unrelated case] verdict was a significant data point that [Western National] should have evaluated by considering both its similarities and its differences as compared to this case." Because the district court used this case as only a factor in its analysis, we see no error.
Dissenting Opinion
I respectfully dissent from the majority's conclusions that the district court properly applied
Minnesota Statutes section 604.18 establishes a remedy for an insured when its insurer denies a first-party claim, such as an underinsured-motorist (UIM) claim, without a reasonable basis. Wilbur v. State Farm Mut. Auto. Ins. Co. ,
(1) the absence of a reasonable basis for denying the benefits of the insurance policy; and
(2) that the insurer knew of the lack of a reasonable basis for denying the benefits of the insurance policy or acted in reckless disregard of the lack of a reasonable basis for denying the benefits of the insurance policy.
Here, under the first prong, the district court determined that Western National lacked a reasonable basis for denying the benefits of the insurance policy because it failed to properly investigate and evaluate Peterson's claim, and because it failed to give sufficient weight to the possibility that a jury would find for Peterson on her UIM claim. Under the second prong, the court determined that Western National recklessly disregarded the lack of a reasonable basis because it failed to properly evaluate Peterson's medical evidence and credibility, and failed to reevaluate Peterson's claim after an injured party in an unrelated collision prevailed on a claim that a lifetime of Botox injections was necessary to treat collision-related headaches. Under both prongs, the court focused on record support for a jury finding that Peterson's UIM claim was warranted, not whether Western National had a reasonable basis for denying the claim in the first instance.
On appeal from a bench trial, we give no deference to a district court's decision on a question of law. Porch v. Gen. Motors Acceptance Corp. ,
Based on its unambiguous language, the standard under the first prong of section 604.18, subdivision 2, is not whether a jury could find entitlement to benefits, but whether an insurer had a reasonable basis for denying benefits under the policy. Put another way, the fact that a jury might be justified in finding coverage does not compel the conclusion that the insurer lacks a reasonable basis for denying coverage. Here, by focusing on evidence that supported a finding of entitlement to benefits in the UIM action, the district court misinterpreted and misapplied the statutory standard and conflated the questions of entitlement to benefits under the policy and entitlement to taxable costs under section 604.18. Because the court analyzed whether a reasonable basis existed to support an award of benefits, it failed to consider evidence, or make findings, about the information Western National relied on in its investigation, evaluation, and ultimate denial of Peterson's claim.
Western National's assessment was that Peterson was not entitled to UIM benefits because she was fully compensated by her below-limits $ 45,000 settlement with the at-fault driver and the $ 20,000 paid by Western National in no-fault medical benefits. At the court trial on Peterson's section 604.18 claim, Western National relied on the following evidence: (1) Peterson had been in previous car accidents, including one in 2003, which involved a rollover crash in which she struck her head, and had a history of headaches; (2) Peterson had been under the care of a chiropractor since 2000; (3) the low-speed, side-swipe collision in 2009 caused only $ 2,973 in damage to Peterson's vehicle, after which her car was drivable, and she did not visit a doctor until after work; (4) prior to litigation, Peterson's medical records did not tie the 2009 accident to a permanent injury or classify her headaches as migraines; and (5) in the opinion of the board-certified neurologist retained by Western National to evaluate the claim, Peterson's headaches were not caused by the collision and were likely psychosomatic in origin, and Botox injections were not appropriate for her type of headache.
Given the available information about the collision and Peterson's history, the record amply supports a determination that whether previous payments fully compensated Peterson, so that she was not entitled to UIM benefits, was at least fairly debatable. The district court nevertheless rejected Western National's evidence, concluding that Western National was obligated to accept Peterson's medical evidence. Because the court misinterpreted the statute, it applied the wrong evidence, and therefore abused its discretion in concluding that Peterson showed there was no reasonable basis to deny her claim.
Although the second prong need not be reached when the insured fails to satisfy the first prong, I note that the district court made a similar error in interpreting and applying the second prong of section 604.18. The court concluded that Western *454National acted in reckless disregard of the lack of a reasonable basis to deny benefits because it only offered $ 50,000 to settle the UIM claim, which "bore no reasonable relationship to the amount of [Peterson's] claimed damages or her likelihood of success at trial." Again, the statute does not ask whether the jury properly found that Peterson was entitled to UIM benefits. Nor does it require, as the court apparently concluded, an insurer to assign "some probability of success" to a significant damages claim simply because the insured could be a credible or sympathetic witness.
Even more attenuated from the statutory standard is the district court's reliance on a jury's determination in unrelated litigation, over an unrelated collision, that Botox treatments were warranted. The court concluded that Western National acted in reckless disregard of Peterson's entitlement to UIM benefits when Western National determined that the facts underlying an unrelated personal-injury verdict were distinguishable. Absent is a finding that Western National ignored that jury verdict altogether.
While reliance on foreign or federal caselaw or legislative history to interpret section 604.18 is not necessary, consideration of those sources nevertheless supports reversal of the district court's decision. Liability under section 604.18 "does not arise where the insurer is simply wrong about the factual basis for its denial of the claim." Friedberg v. Chubb & Son, Inc. ,
When a claim is "fairly debatable," an insurer is entitled to debate it. Anderson v. Cont'l Ins. Co. ,
Assuming that section 604.18 permits recovery when an insured shows the absence of a proper investigation, the particulars *455of the collision giving rise to the claim must surely impact the scope of any investigation requirement. Here, the district court dismissed Western National's consideration of any information except Peterson's medical records and expert opinions. The court trivialized any reliance on the fact that this claim arose from a minor collision with minimal property damage, no obvious physical injury, and no claim for UIM benefits until nearly five years after the collision. But the record reflects that Western National reviewed the medical records provided by Peterson; it simply disagreed that those records required the conclusion that Peterson's medical expenses resulting from the 2009 collision exceeded the amounts she had already received.
The record reflects that two experienced Western National claims adjusters, an internal claims review board, a board-certified neurologist, and an experienced personal-injury lawyer all reviewed Peterson's claim, and all agreed that she had no right to UIM benefits under the policy. Although the district court was troubled by what it viewed as delays in claim processing, the UIM trial was held-and Western National paid its policy limits-just over two years after Peterson first demanded UIM benefits in July 2014.
Finally, to the extent that the majority's analysis of section 604.18 relies on post- Anderson Wisconsin caselaw, the legislative history of section 604.18 establishes that the legislature intended only to adopt the Anderson standard-which matches our statutory language-not to follow later Wisconsin caselaw. S. Floor Deb. on S.F. 2822 conference committee report (Apr. 14, 2008) (statement of Sen. Scheid). Any reliance on earlier statements of legislative intent is misplaced as not reflecting the final compromise between the house and senate.
In sum, I would conclude that the district court misinterpreted and misapplied section 604.18. Rather than evaluate whether Western National had a reasonable basis for denying Peterson's UIM claim, the court considered whether a reasonable basis existed to support the UIM claim and calculated Peterson's likelihood of success in a jury trial. Because the court misinterpreted and misapplied section 604.18, I would reverse its conclusion that Peterson is entitled to taxable costs, including attorney fees, under section 604.18.
Also absent is any acknowledgement that, because Western National's lawyer in this case represented the injured party in the other case, its lawyer would be well-positioned to evaluate the similarities and differences of the two cases.
Reference
- Full Case Name
- Alison Joel PETERSON v. WESTERN NATIONAL MUTUAL INSURANCE COMPANY
- Status
- Published