McCorquodale v. DG Retail, LLC

U.S. District Court, District of Minnesota

McCorquodale v. DG Retail, LLC

Trial Court Opinion

                 UNITED STATES DISTRICT COURT                            
                    DISTRICT OF MINNESOTA                                


Steven McCorquodale,                   File No. 20-cv-518 (ECT/TNL)       

         Plaintiff,                                                      

v.                                       OPINION AND ORDER                

Dollar General Corporation,                                               

         Defendant.                                                      


Steven McCorquodale, pro se.                                             

Andrew E. Tanick, Ogletree Deakins, Minneapolis, MN, for Defendant Dollar General 
Corporation.                                                             

    Pro se Plaintiff Steven McCorquodale sued his former employer, Defendant Dollar 
General  Corporation,  in  Minnesota  state  court  alleging  Dollar  General  discriminated 
against  him  based  on  his  age  and  retaliated against  him  in  violation  of  federal  and 
Minnesota law.  Dollar General removed the case to federal court and has moved to dismiss 
McCorquodale’s complaint under Federal Rule of Civil Procedure 12(b)(5) for insufficient 
service of process.  ECF No. 5.  Dollar General seeks dismissal with prejudice on the 
ground that the statute of limitations on McCorquodale’s claims has since expired.  Id.  
Dollar General’s Rule 12(b)(5) motion will be denied because fact disputes concerning 
service cannot be resolved on the current record.  Dollar General will be permitted to refile 
its motion, however, and if it does, an evidentiary hearing will be scheduled to resolve 
these fact disputes.  Service of process aside, it is true that McCorquodale’s claims may be 
barred by statutes of limitation, but it also would be inappropriate to dismiss the case for 
that reason because McCorquodale’s complaint and submissions are not self-defeating on 
this basis.                                                               

                               I                                         
    McCorquodale filed a charge of age discrimination and retaliation with the Equal 
Employment Opportunity Commission (“EEOC”) in October 2018, and his EEOC charge 
was cross-filed with the Minnesota Department of Human Rights (“MDHR”).  Kell Decl., 
Exs. 1–2 [ECF No. 8-1 at 1–6].  McCorquodale alleged the following facts as the basis for 

his charge:                                                               
         I  began  working  for  Respondent  in  September  2014.    I   
         progressed well and was in the process of being promoted to     
         District Manager when I got a new Regional Manager.  He         
         removed me from the final steps of the selection process and    
         hired 2 younger DMs with less experience.  I complained to      
         Respondent about the discrimination in May.  [Three] weeks      
         later, on June 13, 2018, I was terminated after I was assaulted 
         at work.  I had never been disciplined for similar incidents in 
         the past.  Others were not disciplined.                         

Id., Ex. 1 [ECF No. 8-1 at 2].  McCorquodale wrote that Dollar General’s stated reason for 
his termination was that he “violated the violence in the workplace policy.”  Id.  Based on 
its investigation, the EEOC was “unable to conclude that the information [it] obtained 
establishe[d] violations of the statutes,” and it sent McCorquodale a notice of dismissal and 
right to sue on October 31, 2019.  Id., Ex. 3 [ECF No. 8-1 at 8].  The letter notified 
McCorquodale of his right to “file a lawsuit against the respondent(s) under federal law 
based on this charge in federal or state court[,]” and that any “lawsuit must be filed 
WITHIN 90 DAYS of your receipt of this notice; or your right to sue based on this charge 
will be lost.”  Id.  On December 5, 2019, the MDHR sent McCorquodale a similar letter 
notifying him of the dismissal of the charge.  Id., Ex. 4 [ECF No. 8-1 at 10].  The MDHR’s 
letter also explained that “[t]he charging party may have the right to bring a private civil 

action in state District Court within 45 days of receipt of notice of MDHR’s dismissal of 
this charge.”  Id.                                                        
    McCorquodale filed this case in Minnesota State District Court, Anoka County, on 
January 15, 2020.  Notice of Removal ¶ 1 [ECF No. 1].  He then made two attempts to 
serve process on Dollar General.  He first attempted to serve the summons and complaint 

by sending it via certified mail to Dollar General’s corporate headquarters in Tennessee, 
where it was received on January 20.  Kell Decl. ¶ 6 [ECF No. 8]; id., Ex. 5 [ECF No. 8-1 
at 12–17].  Dollar General removed the case to federal court on February 14 [ECF No. 1] 
and moved to dismiss for insufficient service of process [ECF No. 5].  After receiving 
Dollar General’s motion, McCorquodale attempted service a second time.  On March 10 

or 11, 2020, an agent acting on his behalf personally served the summons and complaint 
on  a  receptionist  in  the  lobby  of  Dollar  General’s  headquarters  in  Goodlettsville, 
Tennessee.  Mem. in Opp’n, Ex. 8 [ECF No. 14 at 17]; Campbell Decl. ¶¶ 1, 4 [ECF No. 
18].                                                                      
    McCorquodale and Dollar General dispute the facts of McCorquodale’s second 

attempted service.  McCorquodale filed the affidavit of his process server, Scott Nance, 
who testified that on March 11 he personally delivered a copy of the summons and 
complaint to a Dollar General employee named Ashley Campbell who, Nance testified, 
“accepted service” on Dollar General’s behalf.  Mem. in Opp’n, Ex. 8.  Dollar General 
disputed the assertion that Campbell accepted service on its behalf.  In a declaration, 
Campbell testified that she is a “Lobby Receptionist,” that she is “not an officer or a 
managing agent or general agent of Dollar General,” and that she is not “authorized to 

receive service of Summons on behalf of Dollar General or any related entity.”  Campbell 
Decl. ¶ 2.  Campbell continued: “When someone comes to my reception desk and wants to 
serve process, I ask one of the company’s attorneys to come out to the reception area and 
accept service, because I am not authorized to do so.”  Id. ¶ 3.  Campbell then testified that 
“[o]n March 10, 2020, an individual arrived at the reception desk when [she] was on duty 

working there.  When [Campbell] asked him how [she] could help him, he indicated that 
he had something to drop off for the Legal Department.”  Id. ¶ 4.  Campbell testified that 
she “asked him if the delivery was a Summons, in which case he would need a lawyer to 
sign for it,” but that he told her it was not a summons and “he was just dropping something 
off.”  Id. ¶ 5.  Campbell testified that she “asked him if he was sure that the delivery was 

not a Summons, and he confirmed that it was not.”  Id. ¶ 6.  She testified that she “told him 
again that [she] could not sign for any legal document, and he said it was ‘just a delivery.’”  
Id. ¶ 7.  McCorquodale responded to Campbell’s declaration with a declaration from 
Nance.  In it, Nance testified that he served McCorquodale’s summons and complaint “[o]n 
Wednesday[,] 03/11/2020 at 9:19 AM.”  Nance Decl. ¶ 1 [ECF No. 21].  Nance testified 

that “Campbell presented her identification as [a] person in charge to accept service” and 
that he “informed her that [he was serving] a Summons and Complaint.”  Id. ¶¶ 3, 5.  He 
testified that “Campbell then accepted service and [he] recorded it as so.”  Id. ¶ 6.  Nance 
went  further  and  testified  that  he  had  “served  legal  documents  to  Dollar  General 
Corporation before with Ashley Campbell,” that he “never had a problem with her signing 
any  and  all  services  legal  or  otherwise,”  that  Campbell  never  “drilled  [him]  with 
questions,” and that “[i]n servicing of all legal documents, [he has] never had someone 

have to come and sign for them or have that mentioned, as Ashley Campbell has signed for 
them herself.”  Id. ¶¶ 7–9.                                               
                               II                                        
                               A                                         
    “Service  of  process,  under  longstanding  tradition  in  our  system  of  justice,  is 

fundamental to any procedural imposition on a named defendant.”  Murphy Bros., Inc. v. 
Michetti Pipe Stringing, Inc., 
526 U.S. 344, 350
 (1999).  “In the absence of service of 
process (or waiver of service by the defendant), a court ordinarily may not exercise power 
over a party the complaint names as defendant.”  
Id.
  “If a defendant is improperly served, 
a federal court lacks jurisdiction over the defendant,” Printed Media Servs., Inc. v. Solna 

Web, Inc., 
11 F.3d 838, 843
 (8th Cir. 1993) (citation omitted), even if the defendant “had 
actual notice of the lawsuit,” Adams v. AlliedSignal Gen. Aviation Avionics, 
74 F.3d 882
, 
885 (8th Cir. 1996) (citing Printed Media Servs., 
11 F.3d at 843
).  “In reviewing a motion 
to dismiss for insufficient service, the Court is required to consider matters outside the 
pleadings, including affidavits of service.”  Rimmer v. John Doe, Inc., No. 13-cv-548 

(JNE/JJG), 
2013 WL 5655865
, at *2 (D. Minn. Oct. 16, 2013) (citing Devin v. Schwan’s 
Home Servs., Inc., No. 04-cv-4555 (RHK/AJB), 
2005 WL 1323919
, at *2 (D. Minn. May 
20, 2005)).  Considering such evidence does not convert the motion into one for summary 
judgment under Rule 56.  Id.; Devin, 
2005 WL 1323919
, at *2.  To survive a motion to 
dismiss for insufficient service, “the plaintiff must establish prima facie evidence that there 
was sufficient . . . service of process.”  Hahn v. Bauer, No. 09-cv-2220 (JNE/JJK), 
2010 WL 396228
, at *6 (D. Minn. Jan. 27, 2010) (citing Northrup King Co. v. Compania 

Productora Semillas Algodoneras Selectas, 
51 F.3d 1383, 1387
 (8th Cir. 1995)).  “A prima 
facie case is ‘[t]he establishment of a legally required rebuttable presumption’ or where 
‘[a] party’s production of enough evidence [allows] the fact-trier to infer the fact at issue 
and rule in the party’s favor.’”  Devin, 
2005 WL 1323919
, at *3 (quoting Black’s Law 
Dictionary 1228 (8th ed. 2004)).                                          

    When a case is removed to federal court and the pre-removal, state-court service of 
process is challenged, the federal court must determine the sufficiency of service based on 
the state law of the jurisdiction in which the case was filed—here, Minnesota.  Barner v. 
Thompson/Center Arms Co., 
796 F.3d 897, 900
 (8th Cir. 2015); Norsyn, Inc. v. Desai, 
351 F.3d 825
, 829 (8th Cir. 2003).  Minnesota’s long-arm statute allows for service of process 

upon a nonresident defendant by “personally serving the summons upon the defendant,” or 
“in any other manner . . . provided by law or the Minnesota Rules of Civil Procedure.”  
Minn. Stat. § 543.19
,  subds.  2,  4.    A  plaintiff  may  serve  a  foreign  corporation  “by 
delivering a copy to an officer or managing agent, or to any other agent authorized 
expressly or impliedly or designated by statute to receive service of summons,” Minn. R. 

Civ. P. 4.03(c), or through the Minnesota Secretary of State under certain circumstances, 
Minn. Stat. § 5.25
, subd. 4.  A plaintiff also may request that a defendant waive service by 
mailing a written notice and request including, among other requirements, a copy of the 
complaint and an acknowledgment form to be returned to the plaintiff.  Minn. R. Civ. P. 
4.05(a).  Regardless of the method used, “[s]tatutory provisions for service of notice must 
be strictly followed in order for a court to acquire jurisdiction.”  In re Skyline Materials, 
Ltd., 
835 N.W.2d 472, 477
 (Minn. 2013) (citation omitted).  “Service of process in a 

manner not authorized by the rule is ineffective service.”  Tullis v. Federated Mut. Ins. Co., 
570 N.W.2d 309, 311
 (Minn. 1997).                                         
    McCorquodale’s  first  attempted  pre-removal  service  did  not  comply  with 
Minnesota law.  McCorquodale did not send Dollar General a request to waive service, as 
Minnesota’s Rule 4.05 allows; he attempted to serve Dollar General by certified mail.  See 

Kell Decl. ¶ 6.  Minnesota law does not permit service upon a nonresident defendant by 
certified mail.  See Melillo v. Heitland, 
880 N.W.2d 862, 865
 (Minn. 2016) (“[T]he rules 
governing  service  by  mail,  personal  service,  and  return  of  service  are  clear  and 
unambiguous.  Service by certified mail does not comply with them.”).  McCorquodale’s 
attempted  service  did  not  comply  with  Rule  4.05  because  it  did  not  include  an 

acknowledgement form, and it did not comply with Rule 4.03(c) because it was not 
personal service.  See 
id. at 864
 (“To state the obvious: service by mail is not personal 
service, and personal service is not service by mail.”).  McCorquodale’s contention that 
service by certified mail “was obviously successful” because Dollar General received his 
complaint and responded by removing the case to federal court is factually accurate but 

legally irrelevant.   Mem. in Opp’n at 3 [ECF No. 13].  Actual notice of a lawsuit does not 
cure ineffective service, nor does it suffice to establish personal jurisdiction over the 
defendant.  See Adams, 74 F.3d at 885; Jaeger v. Palladium Holdings, LLC, 
884 N.W.2d 601, 609
 (Minn. 2016) (“[W]e have interpreted service rules in accordance with their plain 
language regardless of whether the intended recipient has received actual notice of the 
action.”); Thiele v. Stich, 
425 N.W.2d 580, 584
 (Minn. 1988) (“Actual notice will not 
subject defendants to personal jurisdiction absent substantial compliance with Rule 4.” 

(citations  omitted)).    In  other  words,  establishing  that  Dollar  General  received 
McCorquodale’s summons and complaint does not prove that service complied with 
Minnesota law or that Dollar General waived its right to be served in compliance with 
Minnesota law.  See Melillo, 
880 N.W.2d at 865
 (“When [the defendant] signed for an 
envelope, he did not admit or acknowledge that he had received a summons and complaint.  

He acknowledged that he had received an envelope.  By comparison, [Rule 4.05] calls for 
an acknowledgment that a summons and complaint has been received.”); see also Marshall 
v. Warwick, 
155 F.3d 1027, 1032
 (8th Cir. 1998) (“[R]eceipt of documents is not the same 
as service of process, and thus, an admission of receipt of documents is not an admission 
that process was served.” (citation omitted)).                            

    As  described,  McCorquodale’s  second  attempted  service  occurred  after  Dollar 
General removed the case, and after removal sufficiency of service is determined by federal 
law.  Barner, 
796 F.3d at 900
 (citing Fed. R. Civ. P. 81(c)(1)).  Under Rule 4(h), a domestic 
corporation must be served either “in the manner prescribed by Rule 4(e)(1) for serving an 
individual[,] or by deliver[y] . . . to an officer, a managing or general agent, or any other 

agent authorized by appointment or by law to receive service of process.”  Fed. R. Civ. P. 
4(h)(1).  Under Rule 4(e)(1), service is effective if it “follow[s] state law for serving a 
summons in an action brought in courts of general jurisdiction in the state where the district 
court is located or where service is made.”  Fed. R. Civ. P. 4(e)(1).  Minnesota’s rules of 
service (where the district court is located) were described earlier, and Tennessee’s rules 
of service (where service was attempted) mirror Minnesota’s.  Service upon a corporation 
may be made “by delivering a copy of the summons and of the complaint to an officer or 

managing agent thereof, . . . or by delivering the copies to any other agent authorized by 
appointment or by law to receive service on behalf of the corporation.”  Tenn. R. Civ. P. 
4.04(4).  An “agent” may have express or implied authority but, “[i]n the context of serving 
process, the record must contain ‘evidence that the defendant intended to confer upon [the] 
agent  the  specific  authority  to  receive  and  accept  service  of  process  for  the 

defendant.’”  Hall v. Haynes, 
319 S.W.3d 564, 573
 (Tenn. 2010) (quoting Arthur v. Litton 
Loan Servicing LP, 
249 F. Supp. 2d 924, 929
 (E.D. Tenn. 2002)).  An individual’s “mere 
acceptance of process in a single instance does not constitute valid service.”  
Id.
 at 574–75 
(citation omitted).  Tennessee law “is clear that acting as a corporation’s agent for some 
other purpose does not automatically make a person the corporation’s agent for accepting 

service of process.”  
Id.
 at 575–76 (citation omitted).  Rather, service upon a corporation 
may “be made upon a representative so integrated with the organization that [s]he will 
know what to do with the papers” and “who stands in such a position as to render it fair, 
reasonable and just to imply the authority on h[er] part to receive service.”  
Id.
 at 575 
(quoting Garland v. Seaboard Coastline R.R. Co., 
658 S.W.2d 528, 531
 (Tenn. 1983)). 

    Here, Dollar General and McCorquodale’s submissions—the Campbell and Nance 
declarations—tell competing stories that cannot be reconciled.  Campbell has testified 
essentially that she is not authorized to accept service, that she told Nance that more than 
once when he attempted service, and that Nance reassured her he was not serving process.  
See generally Campbell Decl.  If Campbell’s testimony is accurate, McCorquodale’s 
second attempt at service of process was insufficient.  Nance has testified that he told 
Campbell he was serving process, that Campbell confirmed her authority to accept service, 

and that Campbell accepted service.  Nance Decl. ¶¶ 1–6.  Nance also has testified that he 
has served process on “Dollar General Corporation before with Ashley Campbell,” that he 
“never had a problem with her signing any and all services legal or otherwise,” and that 
Campbell never has asked him questions like those she described in her declaration.  
Id.
 
¶¶ 7–9.  If Nance’s testimony is accurate, this attempt at service was sufficient.  The 

problem  is  that  there  is  no  basis  to  accept  one  declaration  over  the  other.    Neither 
declaration, for example, includes obviously problematic testimony that might justify an 
adverse credibility determination.                                        
    When adverse parties submit contradictory information regarding service of process 
and there is no way to resolve fact disputes on the paper record, the proper course is to 

conduct an evidentiary hearing.  E.g., Redden v. Jenkins, No. 15 C 10819, 
2017 WL 4281125
, at **1, 4 (N.D. Ill. Sep. 27, 2017); Sprint Nextel Corp. v. Yoak, No. 4:13CV01292 
AGF, 
2014 WL 2894931
, at **1–4 (E.D. Mo. June 26, 2014).  Here, it is not clear that 
proceeding to an evidentiary hearing makes sense or will be necessary.  Dollar General has 
not requested an evidentiary hearing.  Nor has McCorquodale.  In a letter responding to 

McCorquodale’s submissions, Dollar General did not challenge Nance’s declaration but 
argued instead that, if McCorquodale’s “attempted service occurred on March 10, 2020,” 
then statutes of limitation bar his claims.  ECF No. 22.  In other words, as Dollar General 
describes things, the sufficiency of service may not be relevant to whether statutes of 
limitation bar McCorquodale’s claims.  
Id.
  That, of course, does not mean Dollar General 
has accepted Nance’s account of service.  It does suggest that Dollar General may opt to 
focus  its  arguments  for  dismissal  or  summary  judgment  on  its  statutes-of-limitation 

affirmative defenses rather than a comparatively expensive evidentiary hearing to resolve 
disputed facts concerning the sufficiency of service.  Fed. R. Civ. P. 1.  For these reasons, 
Dollar General’s motion to dismiss for insufficient service of process will be denied 
without prejudice to Dollar General’s right to re-file the motion and proceed with an 
evidentiary hearing.                                                      

                               B                                         
    Dollar General’s contention that statutes of limitation bar McCorquodale’s claims 
regardless of the sufficiency of service seems the same as arguing that McCorquodale’s 
complaint should be dismissed for failing to state a claim upon which relief can be granted 
under Rule 12(b)(6).  In some circumstances, a complaint may be dismissed for failure to 

state a claim under Rule 12(b)(6) based on an affirmative defense.  Why this is so requires 
some explanation.  A statute of limitations is an affirmative defense that defendants bear 
the burden to plead and prove.  See John R. Sand & Gravel Co. v. United States, 
552 U.S. 130, 133
 (2008) (citations omitted).  “Such statutes also typically permit courts to toll the 
limitations period in light of special equitable considerations.”  
Id.
 (citations omitted).  A 

statute of limitations defense is not ordinarily a ground for dismissal under Rule 12(b)(6), 
“unless the complaint itself establishes the defense.”  Jessie v. Potter, 
516 F.3d 709
, 713 
n.2 (8th Cir. 2008) (citing Varner v. Peterson Farms, 
371 F.3d 1011
, 1017–18 (8th Cir. 
2004)).  As Wright, Miller, and Kane explain in their treatise:           
         As the case law makes clear, the complaint also is subject to   
         dismissal under Rule 12(b)(6) when its allegations indicate the 
         existence of an affirmative defense that will bar the award of  
         any remedy; but for this to occur, the applicability of the     
         defense has to be clearly indicated and must appear on the face 
         of the pleading to be used as the basis for the motion. . . . [I]n 
         addition to the claim[,] the contents of the complaint include[ ] 
         matters  of  avoidance  that  effectively  vitiate  the  pleader’s 
         ability to recover on the claim. . . . [T]he complaint is said to 
         have a built-in defense and is essentially self-defeating.  Thus, 
         the problem is not that the plaintiff merely has anticipated the 
         defendant’s answer and tried to negate a defense he believes    
         his  opponent  will  attempt  to  use  against  him;  rather,  the 
         plaintiff’s  own  allegations  show  that  a  defense  exists  that 
         legally defeats the claim for relief.                           

5B Charles Alan Wright, Arthur R. Miller & Mary Kay Kane, Federal Practice and 
Procedure: Civil § 1357 (3d ed. & Apr. 2020 Update) (footnotes omitted).  
    Here, McCorquodale’s complaint does not “establish” that statutes of limitation bar 
his claims.  The complaint alleges the opposite—that it is “in accordance with the 90 day 
Notice of Right to Suit dated Oct. 31, 2019.”  Compl. ¶ 5.  The complaint alleges no facts 
establishing that it is barred by statutes of limitation.  It is true that the EEOC and MDHR 
right-to-sue letters appropriately may be considered on a Rule 12(b)(6) motion because 
they are “necessarily embraced by the complaint.”  Wesman v. United Parcel Serv., Inc., 
No. 08-cv-457 (DSD/SRN), 
2008 WL 2564458
, at *3 n.3 (D. Minn. June 24, 2008) (citing 
Enervations, Inc. v. Minn. Mining & Mfg. Co., 
380 F.3d 1066, 1069
 (8th Cir. 2004)) 
(considering EEOC and MDHR notices on motion to dismiss); Lucht v. Encompass Corp., 
491 F. Supp. 2d 856
, 860 n.2 (S.D. Iowa 2007) (finding EEOC and Iowa Civil Rights 
Commission administrative releases were “necessarily embraced by the complaint” and 
collecting cases); see also Enervations, Inc., 
380 F.3d at 1069
 (“Though matters outside 
the pleading may not be considered in deciding a Rule 12 motion to dismiss, documents 
necessarily embraced by the complaint are not matters outside the pleading.”) (citations 
and internal quotation marks omitted).  However, in his submission opposing Dollar 

General’s motion, McCorquodale identifies the dates he received the EEOC and MDHR 
right-to-sue letters and argues in essence that his filing of this case in state court met both 
the 90-day deadline in the EEOC letter (which the letter says explicitly is a “filed”-by 
deadline) and the 45-day deadline to “bring a private civil action” described in the MDHR 
letter.  Mem. in Opp’n at 1–3.  McCorquodale fairly may be understood to advance an 

equitable tolling argument, and it would be inappropriate to resolve that argument in this 
context.                                                                  

ORDER

    Based upon all the files, records, and proceedings in this case, IT IS ORDERED 
that Defendant’s Motion to Dismiss for insufficient service of process [ECF No. 5] is 

DENIED without prejudice to being refiled should Defendant seek an evidentiary hearing 
as described above.                                                       

Dated:  May 29, 2020          s/ Eric C. Tostrud                          
                             Eric C. Tostrud                             
                             United States District Court                

Trial Court Opinion

                 UNITED STATES DISTRICT COURT                            
                    DISTRICT OF MINNESOTA                                


Steven McCorquodale,                   File No. 20-cv-518 (ECT/TNL)       

         Plaintiff,                                                      

v.                                       OPINION AND ORDER                

Dollar General Corporation,                                               

         Defendant.                                                      


Steven McCorquodale, pro se.                                             

Andrew E. Tanick, Ogletree Deakins, Minneapolis, MN, for Defendant Dollar General 
Corporation.                                                             

    Pro se Plaintiff Steven McCorquodale sued his former employer, Defendant Dollar 
General  Corporation,  in  Minnesota  state  court  alleging  Dollar  General  discriminated 
against  him  based  on  his  age  and  retaliated against  him  in  violation  of  federal  and 
Minnesota law.  Dollar General removed the case to federal court and has moved to dismiss 
McCorquodale’s complaint under Federal Rule of Civil Procedure 12(b)(5) for insufficient 
service of process.  ECF No. 5.  Dollar General seeks dismissal with prejudice on the 
ground that the statute of limitations on McCorquodale’s claims has since expired.  Id.  
Dollar General’s Rule 12(b)(5) motion will be denied because fact disputes concerning 
service cannot be resolved on the current record.  Dollar General will be permitted to refile 
its motion, however, and if it does, an evidentiary hearing will be scheduled to resolve 
these fact disputes.  Service of process aside, it is true that McCorquodale’s claims may be 
barred by statutes of limitation, but it also would be inappropriate to dismiss the case for 
that reason because McCorquodale’s complaint and submissions are not self-defeating on 
this basis.                                                               

                               I                                         
    McCorquodale filed a charge of age discrimination and retaliation with the Equal 
Employment Opportunity Commission (“EEOC”) in October 2018, and his EEOC charge 
was cross-filed with the Minnesota Department of Human Rights (“MDHR”).  Kell Decl., 
Exs. 1–2 [ECF No. 8-1 at 1–6].  McCorquodale alleged the following facts as the basis for 

his charge:                                                               
         I  began  working  for  Respondent  in  September  2014.    I   
         progressed well and was in the process of being promoted to     
         District Manager when I got a new Regional Manager.  He         
         removed me from the final steps of the selection process and    
         hired 2 younger DMs with less experience.  I complained to      
         Respondent about the discrimination in May.  [Three] weeks      
         later, on June 13, 2018, I was terminated after I was assaulted 
         at work.  I had never been disciplined for similar incidents in 
         the past.  Others were not disciplined.                         

Id., Ex. 1 [ECF No. 8-1 at 2].  McCorquodale wrote that Dollar General’s stated reason for 
his termination was that he “violated the violence in the workplace policy.”  Id.  Based on 
its investigation, the EEOC was “unable to conclude that the information [it] obtained 
establishe[d] violations of the statutes,” and it sent McCorquodale a notice of dismissal and 
right to sue on October 31, 2019.  Id., Ex. 3 [ECF No. 8-1 at 8].  The letter notified 
McCorquodale of his right to “file a lawsuit against the respondent(s) under federal law 
based on this charge in federal or state court[,]” and that any “lawsuit must be filed 
WITHIN 90 DAYS of your receipt of this notice; or your right to sue based on this charge 
will be lost.”  Id.  On December 5, 2019, the MDHR sent McCorquodale a similar letter 
notifying him of the dismissal of the charge.  Id., Ex. 4 [ECF No. 8-1 at 10].  The MDHR’s 
letter also explained that “[t]he charging party may have the right to bring a private civil 

action in state District Court within 45 days of receipt of notice of MDHR’s dismissal of 
this charge.”  Id.                                                        
    McCorquodale filed this case in Minnesota State District Court, Anoka County, on 
January 15, 2020.  Notice of Removal ¶ 1 [ECF No. 1].  He then made two attempts to 
serve process on Dollar General.  He first attempted to serve the summons and complaint 

by sending it via certified mail to Dollar General’s corporate headquarters in Tennessee, 
where it was received on January 20.  Kell Decl. ¶ 6 [ECF No. 8]; id., Ex. 5 [ECF No. 8-1 
at 12–17].  Dollar General removed the case to federal court on February 14 [ECF No. 1] 
and moved to dismiss for insufficient service of process [ECF No. 5].  After receiving 
Dollar General’s motion, McCorquodale attempted service a second time.  On March 10 

or 11, 2020, an agent acting on his behalf personally served the summons and complaint 
on  a  receptionist  in  the  lobby  of  Dollar  General’s  headquarters  in  Goodlettsville, 
Tennessee.  Mem. in Opp’n, Ex. 8 [ECF No. 14 at 17]; Campbell Decl. ¶¶ 1, 4 [ECF No. 
18].                                                                      
    McCorquodale and Dollar General dispute the facts of McCorquodale’s second 

attempted service.  McCorquodale filed the affidavit of his process server, Scott Nance, 
who testified that on March 11 he personally delivered a copy of the summons and 
complaint to a Dollar General employee named Ashley Campbell who, Nance testified, 
“accepted service” on Dollar General’s behalf.  Mem. in Opp’n, Ex. 8.  Dollar General 
disputed the assertion that Campbell accepted service on its behalf.  In a declaration, 
Campbell testified that she is a “Lobby Receptionist,” that she is “not an officer or a 
managing agent or general agent of Dollar General,” and that she is not “authorized to 

receive service of Summons on behalf of Dollar General or any related entity.”  Campbell 
Decl. ¶ 2.  Campbell continued: “When someone comes to my reception desk and wants to 
serve process, I ask one of the company’s attorneys to come out to the reception area and 
accept service, because I am not authorized to do so.”  Id. ¶ 3.  Campbell then testified that 
“[o]n March 10, 2020, an individual arrived at the reception desk when [she] was on duty 

working there.  When [Campbell] asked him how [she] could help him, he indicated that 
he had something to drop off for the Legal Department.”  Id. ¶ 4.  Campbell testified that 
she “asked him if the delivery was a Summons, in which case he would need a lawyer to 
sign for it,” but that he told her it was not a summons and “he was just dropping something 
off.”  Id. ¶ 5.  Campbell testified that she “asked him if he was sure that the delivery was 

not a Summons, and he confirmed that it was not.”  Id. ¶ 6.  She testified that she “told him 
again that [she] could not sign for any legal document, and he said it was ‘just a delivery.’”  
Id. ¶ 7.  McCorquodale responded to Campbell’s declaration with a declaration from 
Nance.  In it, Nance testified that he served McCorquodale’s summons and complaint “[o]n 
Wednesday[,] 03/11/2020 at 9:19 AM.”  Nance Decl. ¶ 1 [ECF No. 21].  Nance testified 

that “Campbell presented her identification as [a] person in charge to accept service” and 
that he “informed her that [he was serving] a Summons and Complaint.”  Id. ¶¶ 3, 5.  He 
testified that “Campbell then accepted service and [he] recorded it as so.”  Id. ¶ 6.  Nance 
went  further  and  testified  that  he  had  “served  legal  documents  to  Dollar  General 
Corporation before with Ashley Campbell,” that he “never had a problem with her signing 
any  and  all  services  legal  or  otherwise,”  that  Campbell  never  “drilled  [him]  with 
questions,” and that “[i]n servicing of all legal documents, [he has] never had someone 

have to come and sign for them or have that mentioned, as Ashley Campbell has signed for 
them herself.”  Id. ¶¶ 7–9.                                               
                               II                                        
                               A                                         
    “Service  of  process,  under  longstanding  tradition  in  our  system  of  justice,  is 

fundamental to any procedural imposition on a named defendant.”  Murphy Bros., Inc. v. 
Michetti Pipe Stringing, Inc., 
526 U.S. 344, 350
 (1999).  “In the absence of service of 
process (or waiver of service by the defendant), a court ordinarily may not exercise power 
over a party the complaint names as defendant.”  
Id.
  “If a defendant is improperly served, 
a federal court lacks jurisdiction over the defendant,” Printed Media Servs., Inc. v. Solna 

Web, Inc., 
11 F.3d 838, 843
 (8th Cir. 1993) (citation omitted), even if the defendant “had 
actual notice of the lawsuit,” Adams v. AlliedSignal Gen. Aviation Avionics, 
74 F.3d 882
, 
885 (8th Cir. 1996) (citing Printed Media Servs., 
11 F.3d at 843
).  “In reviewing a motion 
to dismiss for insufficient service, the Court is required to consider matters outside the 
pleadings, including affidavits of service.”  Rimmer v. John Doe, Inc., No. 13-cv-548 

(JNE/JJG), 
2013 WL 5655865
, at *2 (D. Minn. Oct. 16, 2013) (citing Devin v. Schwan’s 
Home Servs., Inc., No. 04-cv-4555 (RHK/AJB), 
2005 WL 1323919
, at *2 (D. Minn. May 
20, 2005)).  Considering such evidence does not convert the motion into one for summary 
judgment under Rule 56.  Id.; Devin, 
2005 WL 1323919
, at *2.  To survive a motion to 
dismiss for insufficient service, “the plaintiff must establish prima facie evidence that there 
was sufficient . . . service of process.”  Hahn v. Bauer, No. 09-cv-2220 (JNE/JJK), 
2010 WL 396228
, at *6 (D. Minn. Jan. 27, 2010) (citing Northrup King Co. v. Compania 

Productora Semillas Algodoneras Selectas, 
51 F.3d 1383, 1387
 (8th Cir. 1995)).  “A prima 
facie case is ‘[t]he establishment of a legally required rebuttable presumption’ or where 
‘[a] party’s production of enough evidence [allows] the fact-trier to infer the fact at issue 
and rule in the party’s favor.’”  Devin, 
2005 WL 1323919
, at *3 (quoting Black’s Law 
Dictionary 1228 (8th ed. 2004)).                                          

    When a case is removed to federal court and the pre-removal, state-court service of 
process is challenged, the federal court must determine the sufficiency of service based on 
the state law of the jurisdiction in which the case was filed—here, Minnesota.  Barner v. 
Thompson/Center Arms Co., 
796 F.3d 897, 900
 (8th Cir. 2015); Norsyn, Inc. v. Desai, 
351 F.3d 825
, 829 (8th Cir. 2003).  Minnesota’s long-arm statute allows for service of process 

upon a nonresident defendant by “personally serving the summons upon the defendant,” or 
“in any other manner . . . provided by law or the Minnesota Rules of Civil Procedure.”  
Minn. Stat. § 543.19
,  subds.  2,  4.    A  plaintiff  may  serve  a  foreign  corporation  “by 
delivering a copy to an officer or managing agent, or to any other agent authorized 
expressly or impliedly or designated by statute to receive service of summons,” Minn. R. 

Civ. P. 4.03(c), or through the Minnesota Secretary of State under certain circumstances, 
Minn. Stat. § 5.25
, subd. 4.  A plaintiff also may request that a defendant waive service by 
mailing a written notice and request including, among other requirements, a copy of the 
complaint and an acknowledgment form to be returned to the plaintiff.  Minn. R. Civ. P. 
4.05(a).  Regardless of the method used, “[s]tatutory provisions for service of notice must 
be strictly followed in order for a court to acquire jurisdiction.”  In re Skyline Materials, 
Ltd., 
835 N.W.2d 472, 477
 (Minn. 2013) (citation omitted).  “Service of process in a 

manner not authorized by the rule is ineffective service.”  Tullis v. Federated Mut. Ins. Co., 
570 N.W.2d 309, 311
 (Minn. 1997).                                         
    McCorquodale’s  first  attempted  pre-removal  service  did  not  comply  with 
Minnesota law.  McCorquodale did not send Dollar General a request to waive service, as 
Minnesota’s Rule 4.05 allows; he attempted to serve Dollar General by certified mail.  See 

Kell Decl. ¶ 6.  Minnesota law does not permit service upon a nonresident defendant by 
certified mail.  See Melillo v. Heitland, 
880 N.W.2d 862, 865
 (Minn. 2016) (“[T]he rules 
governing  service  by  mail,  personal  service,  and  return  of  service  are  clear  and 
unambiguous.  Service by certified mail does not comply with them.”).  McCorquodale’s 
attempted  service  did  not  comply  with  Rule  4.05  because  it  did  not  include  an 

acknowledgement form, and it did not comply with Rule 4.03(c) because it was not 
personal service.  See 
id. at 864
 (“To state the obvious: service by mail is not personal 
service, and personal service is not service by mail.”).  McCorquodale’s contention that 
service by certified mail “was obviously successful” because Dollar General received his 
complaint and responded by removing the case to federal court is factually accurate but 

legally irrelevant.   Mem. in Opp’n at 3 [ECF No. 13].  Actual notice of a lawsuit does not 
cure ineffective service, nor does it suffice to establish personal jurisdiction over the 
defendant.  See Adams, 74 F.3d at 885; Jaeger v. Palladium Holdings, LLC, 
884 N.W.2d 601, 609
 (Minn. 2016) (“[W]e have interpreted service rules in accordance with their plain 
language regardless of whether the intended recipient has received actual notice of the 
action.”); Thiele v. Stich, 
425 N.W.2d 580, 584
 (Minn. 1988) (“Actual notice will not 
subject defendants to personal jurisdiction absent substantial compliance with Rule 4.” 

(citations  omitted)).    In  other  words,  establishing  that  Dollar  General  received 
McCorquodale’s summons and complaint does not prove that service complied with 
Minnesota law or that Dollar General waived its right to be served in compliance with 
Minnesota law.  See Melillo, 
880 N.W.2d at 865
 (“When [the defendant] signed for an 
envelope, he did not admit or acknowledge that he had received a summons and complaint.  

He acknowledged that he had received an envelope.  By comparison, [Rule 4.05] calls for 
an acknowledgment that a summons and complaint has been received.”); see also Marshall 
v. Warwick, 
155 F.3d 1027, 1032
 (8th Cir. 1998) (“[R]eceipt of documents is not the same 
as service of process, and thus, an admission of receipt of documents is not an admission 
that process was served.” (citation omitted)).                            

    As  described,  McCorquodale’s  second  attempted  service  occurred  after  Dollar 
General removed the case, and after removal sufficiency of service is determined by federal 
law.  Barner, 
796 F.3d at 900
 (citing Fed. R. Civ. P. 81(c)(1)).  Under Rule 4(h), a domestic 
corporation must be served either “in the manner prescribed by Rule 4(e)(1) for serving an 
individual[,] or by deliver[y] . . . to an officer, a managing or general agent, or any other 

agent authorized by appointment or by law to receive service of process.”  Fed. R. Civ. P. 
4(h)(1).  Under Rule 4(e)(1), service is effective if it “follow[s] state law for serving a 
summons in an action brought in courts of general jurisdiction in the state where the district 
court is located or where service is made.”  Fed. R. Civ. P. 4(e)(1).  Minnesota’s rules of 
service (where the district court is located) were described earlier, and Tennessee’s rules 
of service (where service was attempted) mirror Minnesota’s.  Service upon a corporation 
may be made “by delivering a copy of the summons and of the complaint to an officer or 

managing agent thereof, . . . or by delivering the copies to any other agent authorized by 
appointment or by law to receive service on behalf of the corporation.”  Tenn. R. Civ. P. 
4.04(4).  An “agent” may have express or implied authority but, “[i]n the context of serving 
process, the record must contain ‘evidence that the defendant intended to confer upon [the] 
agent  the  specific  authority  to  receive  and  accept  service  of  process  for  the 

defendant.’”  Hall v. Haynes, 
319 S.W.3d 564, 573
 (Tenn. 2010) (quoting Arthur v. Litton 
Loan Servicing LP, 
249 F. Supp. 2d 924, 929
 (E.D. Tenn. 2002)).  An individual’s “mere 
acceptance of process in a single instance does not constitute valid service.”  
Id.
 at 574–75 
(citation omitted).  Tennessee law “is clear that acting as a corporation’s agent for some 
other purpose does not automatically make a person the corporation’s agent for accepting 

service of process.”  
Id.
 at 575–76 (citation omitted).  Rather, service upon a corporation 
may “be made upon a representative so integrated with the organization that [s]he will 
know what to do with the papers” and “who stands in such a position as to render it fair, 
reasonable and just to imply the authority on h[er] part to receive service.”  
Id.
 at 575 
(quoting Garland v. Seaboard Coastline R.R. Co., 
658 S.W.2d 528, 531
 (Tenn. 1983)). 

    Here, Dollar General and McCorquodale’s submissions—the Campbell and Nance 
declarations—tell competing stories that cannot be reconciled.  Campbell has testified 
essentially that she is not authorized to accept service, that she told Nance that more than 
once when he attempted service, and that Nance reassured her he was not serving process.  
See generally Campbell Decl.  If Campbell’s testimony is accurate, McCorquodale’s 
second attempt at service of process was insufficient.  Nance has testified that he told 
Campbell he was serving process, that Campbell confirmed her authority to accept service, 

and that Campbell accepted service.  Nance Decl. ¶¶ 1–6.  Nance also has testified that he 
has served process on “Dollar General Corporation before with Ashley Campbell,” that he 
“never had a problem with her signing any and all services legal or otherwise,” and that 
Campbell never has asked him questions like those she described in her declaration.  
Id.
 
¶¶ 7–9.  If Nance’s testimony is accurate, this attempt at service was sufficient.  The 

problem  is  that  there  is  no  basis  to  accept  one  declaration  over  the  other.    Neither 
declaration, for example, includes obviously problematic testimony that might justify an 
adverse credibility determination.                                        
    When adverse parties submit contradictory information regarding service of process 
and there is no way to resolve fact disputes on the paper record, the proper course is to 

conduct an evidentiary hearing.  E.g., Redden v. Jenkins, No. 15 C 10819, 
2017 WL 4281125
, at **1, 4 (N.D. Ill. Sep. 27, 2017); Sprint Nextel Corp. v. Yoak, No. 4:13CV01292 
AGF, 
2014 WL 2894931
, at **1–4 (E.D. Mo. June 26, 2014).  Here, it is not clear that 
proceeding to an evidentiary hearing makes sense or will be necessary.  Dollar General has 
not requested an evidentiary hearing.  Nor has McCorquodale.  In a letter responding to 

McCorquodale’s submissions, Dollar General did not challenge Nance’s declaration but 
argued instead that, if McCorquodale’s “attempted service occurred on March 10, 2020,” 
then statutes of limitation bar his claims.  ECF No. 22.  In other words, as Dollar General 
describes things, the sufficiency of service may not be relevant to whether statutes of 
limitation bar McCorquodale’s claims.  
Id.
  That, of course, does not mean Dollar General 
has accepted Nance’s account of service.  It does suggest that Dollar General may opt to 
focus  its  arguments  for  dismissal  or  summary  judgment  on  its  statutes-of-limitation 

affirmative defenses rather than a comparatively expensive evidentiary hearing to resolve 
disputed facts concerning the sufficiency of service.  Fed. R. Civ. P. 1.  For these reasons, 
Dollar General’s motion to dismiss for insufficient service of process will be denied 
without prejudice to Dollar General’s right to re-file the motion and proceed with an 
evidentiary hearing.                                                      

                               B                                         
    Dollar General’s contention that statutes of limitation bar McCorquodale’s claims 
regardless of the sufficiency of service seems the same as arguing that McCorquodale’s 
complaint should be dismissed for failing to state a claim upon which relief can be granted 
under Rule 12(b)(6).  In some circumstances, a complaint may be dismissed for failure to 

state a claim under Rule 12(b)(6) based on an affirmative defense.  Why this is so requires 
some explanation.  A statute of limitations is an affirmative defense that defendants bear 
the burden to plead and prove.  See John R. Sand & Gravel Co. v. United States, 
552 U.S. 130, 133
 (2008) (citations omitted).  “Such statutes also typically permit courts to toll the 
limitations period in light of special equitable considerations.”  
Id.
 (citations omitted).  A 

statute of limitations defense is not ordinarily a ground for dismissal under Rule 12(b)(6), 
“unless the complaint itself establishes the defense.”  Jessie v. Potter, 
516 F.3d 709
, 713 
n.2 (8th Cir. 2008) (citing Varner v. Peterson Farms, 
371 F.3d 1011
, 1017–18 (8th Cir. 
2004)).  As Wright, Miller, and Kane explain in their treatise:           
         As the case law makes clear, the complaint also is subject to   
         dismissal under Rule 12(b)(6) when its allegations indicate the 
         existence of an affirmative defense that will bar the award of  
         any remedy; but for this to occur, the applicability of the     
         defense has to be clearly indicated and must appear on the face 
         of the pleading to be used as the basis for the motion. . . . [I]n 
         addition to the claim[,] the contents of the complaint include[ ] 
         matters  of  avoidance  that  effectively  vitiate  the  pleader’s 
         ability to recover on the claim. . . . [T]he complaint is said to 
         have a built-in defense and is essentially self-defeating.  Thus, 
         the problem is not that the plaintiff merely has anticipated the 
         defendant’s answer and tried to negate a defense he believes    
         his  opponent  will  attempt  to  use  against  him;  rather,  the 
         plaintiff’s  own  allegations  show  that  a  defense  exists  that 
         legally defeats the claim for relief.                           

5B Charles Alan Wright, Arthur R. Miller & Mary Kay Kane, Federal Practice and 
Procedure: Civil § 1357 (3d ed. & Apr. 2020 Update) (footnotes omitted).  
    Here, McCorquodale’s complaint does not “establish” that statutes of limitation bar 
his claims.  The complaint alleges the opposite—that it is “in accordance with the 90 day 
Notice of Right to Suit dated Oct. 31, 2019.”  Compl. ¶ 5.  The complaint alleges no facts 
establishing that it is barred by statutes of limitation.  It is true that the EEOC and MDHR 
right-to-sue letters appropriately may be considered on a Rule 12(b)(6) motion because 
they are “necessarily embraced by the complaint.”  Wesman v. United Parcel Serv., Inc., 
No. 08-cv-457 (DSD/SRN), 
2008 WL 2564458
, at *3 n.3 (D. Minn. June 24, 2008) (citing 
Enervations, Inc. v. Minn. Mining & Mfg. Co., 
380 F.3d 1066, 1069
 (8th Cir. 2004)) 
(considering EEOC and MDHR notices on motion to dismiss); Lucht v. Encompass Corp., 
491 F. Supp. 2d 856
, 860 n.2 (S.D. Iowa 2007) (finding EEOC and Iowa Civil Rights 
Commission administrative releases were “necessarily embraced by the complaint” and 
collecting cases); see also Enervations, Inc., 
380 F.3d at 1069
 (“Though matters outside 
the pleading may not be considered in deciding a Rule 12 motion to dismiss, documents 
necessarily embraced by the complaint are not matters outside the pleading.”) (citations 
and internal quotation marks omitted).  However, in his submission opposing Dollar 

General’s motion, McCorquodale identifies the dates he received the EEOC and MDHR 
right-to-sue letters and argues in essence that his filing of this case in state court met both 
the 90-day deadline in the EEOC letter (which the letter says explicitly is a “filed”-by 
deadline) and the 45-day deadline to “bring a private civil action” described in the MDHR 
letter.  Mem. in Opp’n at 1–3.  McCorquodale fairly may be understood to advance an 

equitable tolling argument, and it would be inappropriate to resolve that argument in this 
context.                                                                  

ORDER

    Based upon all the files, records, and proceedings in this case, IT IS ORDERED 
that Defendant’s Motion to Dismiss for insufficient service of process [ECF No. 5] is 

DENIED without prejudice to being refiled should Defendant seek an evidentiary hearing 
as described above.                                                       

Dated:  May 29, 2020          s/ Eric C. Tostrud                          
                             Eric C. Tostrud                             
                             United States District Court                

Reference

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