Cleveland v. Whirlpool Corporation

U.S. District Court, District of Minnesota

Cleveland v. Whirlpool Corporation

Trial Court Opinion

                 UNITED STATES DISTRICT COURT                            
                    DISTRICT OF MINNESOTA                                


Elisabeth Cleveland, on behalf of herself  Case No. 20-cv-1906 (WMW/KMM) 
and all others similarly situated,                                       

                   Plaintiff,                                            
                                  ORDER GRANTING IN PART AND             
     v.                           DENYING IN PART DEFENDANT’S            
                                       MOTION TO DISMISS                 
Whirlpool Corporation,                                                   

                   Defendant.                                            


    This matter is before the Court on Defendant’s motion to dismiss.  (Dkt. 27.)  For 
the reasons addressed below, Defendant’s motion is granted in part and denied in part.    
                         BACKGROUND                                      
    Plaintiff Elisabeth Cleveland is a resident of Minnesota.  Defendant Whirlpool 
Corporation (Whirlpool), a Delaware corporation with its principal place of business in 
Michigan, designs, manufactures, and sells numerous household appliances, including 
dishwashers.  This putative class-action lawsuit arises from an allegedly “uniform defect” 
present in more than 900 dishwasher models manufactured by Whirlpool (Dishwashers).1  
The  Dishwashers  contain  a  pump  motor  diverter  shaft  seal  (Seal)  and,  according  to 
Cleveland, the Seal is “incorrectly oriented,” thereby “expos[ing] a larger portion of the 
[Seal] to hot, soapy water and debris from dirty dishes.”  Because of this defect, Cleveland 

1    Whirlpool-manufactured dishwashers allegedly are sold under other brand names 
as  well.    Throughout  this  Order,  references  to  “Dishwashers”  include  Whirlpool-
manufactured dishwashers sold under other brand names.                    
alleges that the Seal’s polymer materials degrade more rapidly, debris builds up, the Seal 
fails  to  function  effectively,  and  ultimately  water  flows  onto  the  floor  below  the 
Dishwashers.  The water leakage begins slowly so consumers are unable to detect the defect 
“until a complete failure has occurred.”                                  
    On September 5, 2016, Cleveland purchased a Whirlpool dishwasher.  In making 

her  purchase,  Cleveland  alleges  she  “relied  on  Whirlpool’s  representations  that  its 
dishwashers  required  fewer  repairs  than  other  brands  of  dishwashers,  as  well  as 
Whirlpool’s reputation and . . . she believed she was purchasing a high-quality product.”  
Cleveland alleges that, in June 2020, she observed a “small amount of water leaking 
underneath” her dishwasher, which increased in subsequent months.  In August 2020, a 

repair technician serviced Cleveland’s dishwasher.  After inspecting the dishwasher, the 
repair technician allegedly advised Cleveland that the water leak resulted from a defective 
Seal, which was a defective product that could not be fixed.  Cleveland also alleges that 
the water leak damaged her tile grout.                                    
    On September 4, 2020, Cleveland contacted Whirlpool and reported the defective 

Seal.  Whirlpool advised Cleveland that the company would not replace the dishwasher.  
That same day, Cleveland commenced this putative class-action lawsuit, which Whirlpool 
moved  to  dismiss  on  October  29,  2020.    Cleveland  subsequently  filed  an  amended 
complaint (complaint) on November 25, 2020.  The complaint includes nine counts.  
Counts I and II allege breach of express and implied warranty, respectively.  Counts III and 

IV, pled in the alternative, allege breach of contract and unjust enrichment, respectively.  
Counts V–VII allege violations of the Minnesota Consumer Fraud Act (MCFA), the 
Minnesota  Uniform  Deceptive  Trade  Practices  Act  (MDTPA),  and  the  Minnesota 
Unlawful Trade Practices Act (MUTPA).  Finally, Counts VIII and IX allege negligence 
and fraudulent concealment, respectively.  Cleveland seeks both injunctive relief and 
damages.  Whirlpool moves to dismiss all counts of the complaint for failure to state a 

claim on which relief can be granted.  See Fed. R. Civ. P. 12(b)(6).  Whirlpool also seeks 
to dismiss Cleveland’s fraudulent-concealment claim for failure to meet the heightened 
pleading standards of Rule 9(b), Fed. R. Civ. P.                          
                           ANALYSIS                                      
    A complaint must allege sufficient facts such that, when accepted as true, a facially 

plausible claim to relief is stated.  Ashcroft v. Iqbal, 
556 U.S. 662, 678
 (2009).  If a 
complaint fails to state a claim on which relief can be granted, dismissal is warranted.  See 
Fed. R. Civ. P. 12(b)(6).  When determining whether a complaint states a facially plausible 
claim, a district court accepts the factual allegations in the complaint as true and draws all 
reasonable inferences in the plaintiff’s favor.  Blankenship v. USA Truck, Inc., 
601 F.3d 852, 853
 (8th Cir. 2010).  Factual allegations must be sufficient to “raise a right to relief 
above the speculative level” and “state a claim to relief that is plausible on its face.”  Bell 
Atl. Corp. v. Twombly, 
550 U.S. 544, 555, 570
 (2007).  Mere “labels and conclusions” are 
insufficient, as is a “formulaic recitation of the elements of a cause of action.”  
Id. at 555
.  
And legal conclusions couched as factual allegations may be disregarded.  See Iqbal, 
556 U.S. at 678
.  Whirlpool argues that Cleveland’s claims must be dismissed for failure to 
state a claim on which relief can be granted.                             
    I.   Express Warranty (Count I)                                      
     Whirlpool seeks to dismiss Cleveland’s breach-of-express-warranty claim, arguing 
that the warranty was never breached.  Because the durational limit on the warranty period 

is unconscionable, Cleveland argues, the limitation should not be enforced.   
     Under Minnesota law, to state a claim for breach of express warranty, a plaintiff 
must allege (1) the existence of a warranty, (2) breach, and (3) a causal link between the 
breach and the alleged harm.  Sipe v. Workhorse Custom Chassis, LLC, 
572 F.3d 525, 530
 
(8th Cir. 2009).  Although the parties dispute the express warranty’s applicability, the 

parties do not dispute its existence.                                     
     Whirlpool’s  express  warranty  provides  that  “[f]or  one  year  from  the  date  of 
purchase, . . . Whirlpool . . . will pay for Factory Specified Replacement Parts and repair 
labor to correct defects in materials or workmanship that existed when this major appliance 
was purchased, or at its sole discretion replace the product.”2  But Cleveland did not notify 

Whirlpool that she experienced any issues with her dishwasher until nearly four years after 
the purchase date.  And “case law almost uniformly holds that time-limited warranties do 
not protect buyers against hidden defects—defects that may exist before, but typically are 


2    Cleveland also alleges that “Whirlpool expressly warrants in its Owner Manuals and 
User Instructions that the Dishwashers are free from defects for one year.”  This allegation 
is inconsistent with the record.  The express warranty provides that Whirlpool will “correct 
defects in materials or workmanship,” not that Whirlpool’s products are defect-free.   
not discovered until after, the expiration of the warranty period.”  Canal Elec. Co. v. 
Westinghouse Elec. Co., 
973 F.2d 988
, 993 (1st Cir. 1992) (collecting cases).   
     Cleveland seeks to avoid the express warranty’s one-year limitation by arguing that 
various terms of the express warranty are unconscionable.  Whirlpool disagrees, arguing 
that the warranty is neither procedurally nor substantively unconscionable.   

    “Upon finding that a contract was unconscionable at the time it was entered, a court 
may  refuse  to  enforce  the  contract,  remove  the  unconscionable  clause  or  limit  its 
application to avoid an unfair result.”  In re Estate of Hoffbeck, 
415 N.W.2d 447, 449
 
(Minn. Ct. App. 1987) (citing 
Minn. Stat. § 336.2-302
(1)).  Under Minnesota law, when a 
plaintiff alleges that a contractual clause is unconscionable, the parties must be afforded a 

reasonable opportunity to present evidence as to the contractual clause’s commercial 
setting, purpose and effect to aid the court in determining whether to enforce the disclaimer.  
Minn. Stat. § 336.2-302
(2).  When doing so on a motion to dismiss, courts consider whether 
the plaintiff has alleged sufficient facts as to unconscionability.  See McQueen v. Yamaha 
Motor Corp., U.S.A., 
488 F. Supp. 3d 848
, 865 (D. Minn. 2020); Podpeskar v. Makita 

U.S.A. Inc., 
247 F. Supp. 3d 1001, 1009
 (D. Minn. 2017) (denying motion to dismiss 
plaintiff’s express-warranty claim based on finding that plaintiff had sufficiently pleaded 
unconscionability).                                                       
     Cleveland’s  complaint  alleges  that  the  Dishwashers  contain  a  defect,  that 
Whirlpool knew about this defect, and that Whirlpool attempted to limit the express 

warranty in a manner that would exclude coverage of the Seal defect because the purchase 
transactions were “tainted by Whirlpool’s concealment of material facts.”  Such allegations 
of unconscionability are sufficient to survive a motion to dismiss.  To the extent that any 
argument for dismissal of Count I depends on a determination of unconscionability, a 
decision as to this issue is premature until the parties have had an opportunity to submit 
evidence as to the disclaimer’s commercial setting, purpose, and effect.  See Johnson v. 

Bobcat Co., 
175 F. Supp. 3d 1130, 1144
 (D. Minn. 2016).                   
     Accordingly,  Whirlpool’s  motion  to  dismiss  Cleveland’s  breach-of-express-
warranty claim, Count I, is denied.                                       
    II.  Implied Warranty (Count II)                                     
     Whirlpool  moves  to  dismiss  Cleveland’s  breach-of-implied-warranty  claim, 

arguing that the implied warranty is time-barred.                         
    Minnesota law recognizes implied warranties of merchantability and fitness for a 
particular purpose.  
Minn. Stat. §§ 336.2-314
(1), 336.2-315.  Any claim challenging an 
implied warranty of merchantability or fitness fails if the warranty has been disclaimed.  
See  
Minn. Stat. § 336.2-316
(2).    A  manufacturer  disclaims  an  implied  warranty  of 

merchantability by using express language that is conspicuous.  Id.; accord Knotts, 346 F. 
Supp. 3d at 1321–22.  Similarly, an implied warranty of fitness may be disclaimed when 
the disclaimer is in “writing and conspicuous.”  
Minn. Stat. § 336.2-316
(2) (explaining that 
“[l]anguage to exclude all implied warranties of fitness is sufficient if it states, for example, 
that ‘There are no warranties which extend beyond the description on the face hereof’ ”); 

see  also  
Minn. Stat. § 336.1-201
(b)(10)  (defining  “conspicuous”  to  include  text  “in 
capitals” and “in contrasting type, font, or color to the surrounding text”).  Here, Cleveland 
does not dispute that Whirlpool’s disclaimer of implied warranties is conspicuous. 
    Notwithstanding  Whirlpool’s  disclaimer,  Cleveland  argues  that  Whirlpool’s 
limitation  of  implied  warranties  to  a  one-year  period  is  unconscionable.    Whirlpool 
contends  that  its  one-year  limitation  on  implied  warranties  is  legally  sound  because 

Cleveland had the option to purchase an extended warranty or buy a similar dishwasher 
from another manufacturer and Minnesota law authorizes merchants to disclaim implied 
warranties entirely.                                                      
    As addressed above, under Minnesota law, when a plaintiff alleges that a disclaimer 
is  unconscionable,  the  parties  must  be  afforded  a  reasonable  opportunity  to  present 

evidence as to the disclaimer’s commercial setting, purpose and effect to aid the court in 
determining whether to enforce the disclaimer.  
Minn. Stat. § 336.2-302
(2).  In the context 
of a motion to dismiss, courts consider whether the plaintiff has sufficiently alleged 
unconscionability.  See McQueen, 488 F. Supp. 3d at 865; cf. Podpeskar, 
247 F. Supp. 3d at 1009
 (denying motion to dismiss plaintiff’s express-warranty claim based on finding that 

plaintiff had sufficiently pleaded unconscionability).                    
    Cleveland alleges that Whirlpool knowingly sold a product with a latent defect.  
Because of this knowledge, Cleveland alleges, Whirlpool’s attempts to limit its implied 
warranties are unenforceable.  Similar allegations have been sufficient to survive a motion 
to dismiss.  See McQueen, 88 F. Supp. 3d at 865 (observing that, when a plaintiff alleges 

unconscionability,  the  plaintiff  must  be  afforded  a  reasonable  opportunity  to  present 
evidence thereof); Knotts, 346 F. Supp. 3d at 1321–22 (same); Johnson, 
175 F. Supp. 3d at 1144
 (same).                                                           
    Whirlpool responds that the disclaimer is not unconscionable because Cleveland 
could  have  obtained  an  extended  warranty  or  purchased  a  dishwasher  from  another 
manufacturer.  But Whirlpool cites no controlling caselaw holding that the presence of such 

options renders a warranty conscionable, per se.3  And there are no allegations in the record 
pertaining to Cleveland’s ability to purchase other dishwashers.          
    At this stage in the litigation, Cleveland’s allegations of unconscionability are 
sufficient.  Accordingly, the Court denies Whirlpool’s motion to dismiss Count II.  
    III.  Breach of Contract (Count III)                                 

    Whirlpool moves to dismiss Cleveland’s breach-of-contract claim, arguing that an 
express warranty governs the parties’ relationship and the breach-of-contract claim merely 
duplicates  Cleveland’s  warranty  claims.    Cleveland  responds  that  dismissal  is  not 
warranted because the breach-of-contract claim is pled in the alternative.  When a breach-
of-contract  claim  mirrors  a  breach-of-warranty  claim,  dismissal  of  the  former  as 

duplicative is proper.  Kruger v. Lely N. Am., Inc., __ F. Supp. 3d __, 
2021 WL 493135
, at 
*3 (D. Minn. Feb. 10, 2021) (citing Spectro Alloys Corp. v. Fire Brick Eng’rs Co., 
52 F. Supp. 3d 918
, 929–30 (D. Minn. 2014)).  Although Cleveland argues that her breach-of-

3    Moreover, it is unclear whether Whirlpool’s purported extended warranty extends 
the express warranty, the implied warranty, or both.  On a motion to dismiss, a district court 
is limited to the complaint and materials necessarily embraced by the complaint.  Neither 
the complaint nor the express warranty, which is necessarily embraced by the complaint, 
includes details about an extended warranty option.                       
contract claim is not duplicative of her breach-of-warranties claims, Cleveland does not 
identify how the claims are distinguishable, nor has the Court discerned a distinction.  For 
this reason, the breach-of-contract claim is dismissed as duplicative.    
    Whirlpool’s motion to dismiss Cleveland’s breach-of-contract claim, Count III, is 
granted.                                                                  

    IV.  Unjust Enrichment (Count IV)                                    
    Similarly, Whirlpool argues that Cleveland’s unjust-enrichment claim fails because 
an express warranty governs the parties’ relationship.  Cleveland maintains that dismissal 
of the unjust-enrichment claim is premature.                              
    To state a claim for unjust enrichment under Minnesota law, a plaintiff must allege 

“that another party knowingly received something of value to which [that party] was not 
entitled, and that the circumstances are such that it would be unjust for that person to retain 
the benefit.”  Cobb v. PayLease LLC, 
34 F. Supp. 3d 976, 989
 (D. Minn. 2014) (internal 
quotation marks omitted).  Because Rule 8(d)(2)–(3), Fed. R. Civ. P., expressly permits a 
party to plead alternative or inconsistent claims or defenses, courts routinely decline to 

dismiss unjust-enrichment claims when pleaded in the alternative.  See, e.g., United States 
v. R.J. Zavoral & Sons, Inc., 
894 F. Supp. 2d 1118, 1127
 (D. Minn. 2012) (concluding that 
plaintiff “may maintain this [unjust-enrichment] claim as [an] alternative claim for relief 
under Rule 8 of the Federal Rules of Civil Procedure”); Cummins Law Office, P.A. v. 
Norman Graphic Printing Co., 
826 F. Supp. 2d 1127, 1130
 (D. Minn. 2011) (observing 

that courts “routinely permit the assertion of contract and quasi-contract claims together”).  
    A claim for unjust enrichment fails, however, when there is “no dispute that a 
written contract governs the at-issue conduct.”  HomeStar Prop. Sols., LLC v. Safeguard 
Props., LLC, 
370 F. Supp. 3d 1020
, 1029–30 (D. Minn. 2019).  Indeed, because the 
existence of an adequate legal remedy bars unjust enrichment recovery, such claims will 
be dismissed even if the claims giving rise to the legal remedy were inadequately pled.  

Drobnak v. Andersen Corp., 
561 F.3d 778
, 786–87 (8th Cir. 2009) (explaining that no 
claim for unjust enrichment lies when an adequate legal remedy exists even if such a 
remedy were foreclosed by a party’s failure to meet the statutory notice and Rule 9(b), Fed. 
R. Civ. P., pleading requirements); see also United States v. Bame, 
721 F.3d 1025, 1031
 
(8th Cir. 2013) (recognizing that “it is the existence of an adequate legal remedy that 

precludes unjust enrichment recovery” even if “plaintiff failed to pursue adequate legal 
remedies”).                                                               
    Cleveland  argues  that,  because  her  unjust-enrichment  claim  is  pleaded  in  the 
alternative as a stand-alone claim, it should be permitted to move forward.  But this 
argument lacks merit.  An equitable claim does not lie when an adequate legal remedy 

exists.  Loftness Specialized Farm Equip., Inc. v. Twiestmeyer, 
742 F.3d 845, 854
 (8th Cir. 
2014) (reasoning that the dismissal of an unjust-enrichment claim was legally sound and 
plaintiffs “were not entitled to plead unjust enrichment in the alternative because the 
parties’ relationships were governed by various contracts,” and “[s]o long as an adequate 
legal  remedy  exists,  equitable  remedies  like  unjust  enrichment  are  not  available”).  

Cleveland does not argue, nor is there a legal or factual basis to conclude, that the express 
warranty  fails  to  provide  an  adequate  legal  remedy.    Therefore,  Cleveland’s  unjust-
enrichment claim cannot proceed.                                          
     Whirlpool’s motion to dismiss Cleveland’s unjust-enrichment claim, Count IV, 
therefore, is granted.                                                    
    V.   Negligence (Count VIII)                                         

     Whirlpool seeks to dismiss Cleveland’s negligence claim on the bases that (1) it is 
barred by the economic-loss doctrine, (2) Cleveland has failed to allege proximate cause, 
and (3) that Cleveland has not alleged that the Dishwashers are unreasonably dangerous.  
Cleveland disagrees.                                                      
     “Minnesota merges negligence and strict liability claims into a single products 

liability theory . . . .”  Green Plains Otter Tail, LLC v. Pro-Env’t, Inc., 
953 F.3d 541, 546
 
(8th Cir. 2020) (quoting Thompson v. Hirano Tecseed Co., 
456 F.3d 805, 809
 (8th Cir. 
2006)).  If the damages sought comprise damages to the product itself, then the economic-
loss doctrine bars recovery for tort claims.  See 
Minn. Stat. § 604.10
(e).  But if tangible 
personal property other than the allegedly defective good is damaged, a buyer may bring a 

product-defect tort.  See 
Minn. Stat. § 604.101
, subdiv. 3.               
     Whirlpool  argues  that  the  economic-loss  doctrine  bars  recovery  in  tort  and, 
therefore, Cleveland’s products-liability claim, a tort claim, cannot proceed.  Cleveland 
alleges that the Seal caused water to leak from her dishwasher onto the floor and damage 
the tile grout, and that such damage constitutes “harm to the buyer’s tangible personal 

property.”  
Id.
  For this reason, Cleveland maintains, her products-liability claim survives.  
Whirlpool counters that, even if Cleveland has alleged damage to other property, such 
damage is incidental and is precluded from recovery in tort.              
     A non-merchant may recover on a claim of damage to “other property” caused by 
a defective product through a tort or contract action.  Lloyd F. Smith Co., v. Den-Tal-Ez, 
Inc., 
491 N.W.2d 11, 15
 (Minn. 1992); see 
Minn. Stat. § 604.10
(a).  “However, to permit 

a tort action based on minimal damage to other property, as compared to the losses incurred 
from the damage to the product itself, would subvert the law.”  State Farm Mut. Auto. Ins. 
Co. v. Ford Motor Co., 
572 N.W.2d 321, 325
 (Minn. Ct. App. 1997) (internal quotation 
marks omitted) (citing Den-Tal-Ez, Inc., 
491 N.W.2d at 15
).  The extent of tile damage is 
uncertain here.  Because of this uncertainty, it is not possible to compare the damages to 

Cleveland’s “other property” with the damages to Cleveland’s dishwasher at this stage in 
the litigation.  Accordingly, a conclusion that the damage to the tile grout is “incidental” 
would be premature.                                                       
     Whirlpool contends that any tile-grout damage is attributable to a superseding 
cause, see Strobel v. Chi., Rock Island & Pac. R.R. Co., 
96 N.W.2d 195
, 200–01 (Minn. 

1959), namely Cleveland’s failure to attend to the water leak earlier.  For this reason, 
Whirlpool argues, Cleveland fails to allege proximate causation.          
     Under Minnesota law, an intervening cause may be considered a superseding cause 
if (1) its harmful effects occurred after the original negligence, (2) it was brought about by 
the original negligence, (3) it actively worked to bring about a result which would not 

otherwise have followed from the original negligence, and (4) it would not have been 
reasonably foreseeable by the original wrongdoer.  Canada ex rel. Landy v. McCarthy, 
567 N.W.2d 496, 507
 (Minn. 1997) (internal citation omitted).  Unless all four elements are 
satisfied, an intervening cause cannot be considered superseding.”  
Id.
  Whirlpool does not 
address how it has satisfied the four elements required to establish that the purported 
intervening cause is superseding.  Accordingly, Whirlpool fails to establish that dismissal 

of Cleveland’s products-liability claim based on the existence of a superseding cause is 
warranted.                                                                
     Finally, Whirlpool argues that Cleveland cannot maintain a products-liability claim 
because  Cleveland  has  not  plausibly  alleged  that  her  dishwasher  is  “unreasonably 
dangerous.”    Under  Minnesota  law,  a  products-liability  claim  requires,  among  other 

elements, that the allegedly defective product be in “a defective condition, unreasonably 
dangerous for its intended use.”  Fireman’s Fund Ins. Co. v. Canon U.S.A., Inc., 
394 F.3d 1054, 1060
 (8th Cir. 2005) (citing Lee v. Crookston Coca-Cola Bottling Co., 
188 N.W.2d 426, 432
 (Minn. 1971)).  Ordinarily, whether a product is defective is a question of fact.  
Thompson, 
456 F.3d at 809
.  It is only when reasonable minds cannot differ that the 

question is one of law.  
Id.
  Minnesota law applies the reasonable care balancing test to 
determine whether a product was designed in a defective condition that is unreasonably 
dangerous for its intended use.  Trost v. Trek Bicycle Corp., 
162 F.3d 1004, 1009
 (8th Cir. 
1998).4                                                                   


4    Whirlpool argues that Cleveland could have avoided harm by not operating the 
dishwasher or by calling a repair technician earlier.  Whirlpool’s argument is misplaced.  
The reasonable-care balancing test weighs the manufacturer’s burden of precaution to 
     Cleveland alleges damages to her dishwasher and floor.  According to Cleveland, 
Whirlpool placed the dishwashers into the stream of commerce and “created a high risk of 
unreasonable, dangerous, foreseeable consequences.”  At this stage in the litigation, as such 
a question is typically one of fact, see Thompson, 
456 F.3d at 809
, Cleveland has plausibly 
alleged that a leaking dishwasher is in a defective condition and unreasonably dangerous 

for the dishwasher’s intended use.                                        
     Accordingly, Whirlpool’s motion to dismiss Count VIII is denied.    
    VI.  Fraud Claims (Counts V–VII, IX)                                 
     Cleveland raises both statutory and common-law fraud claims.  When pleading 
fraud claims, both statutory and common law, “a party must state with particularity the 

circumstances constituting fraud.”  Fed. R. Civ. P. 9(b); see also E-Shops Corp. v. U.S. 
Bank Nat’l Ass’n, 
678 F.3d 659, 665
 (8th Cir. 2012) (statutory); Trooien v. Mansour, 
608 F.3d 1020, 1028
 (8th Cir. 2010) (common law).  The degree of particularity required by 
Rule 9(b) depends on the nature of the case.  E-Shops Corp., 
678 F.3d at 663
.  But 
conclusory allegations that the defendant’s conduct was fraudulent and deceptive do not 

satisfy Rule 9(b).  
Id.
  Instead, as to the alleged fraud, the complaint must set forth the who, 
what, when, where, and how.  
Id.
  The primary purpose of this particularity requirement is 
to enable a defendant to respond and to prepare a defense to the fraud claim.  Com. Prop. 


avoid the harm, not the consumer’s.  Trost, 
162 F.3d at 1009
 (“The test is an objective 
standard ‘which focuses on the conduct of the manufacturer in evaluating whether its 
choice of design struck an acceptable balance among several competing factors.’ ” (quoting 
Bilotta v. Kelley Co., 
346 N.W.2d 616, 622
 (Minn. 1984))).                
Invs., Inc. v. Quality Inns Int’l, Inc., 
61 F.3d 639, 644
 (8th Cir. 1995).   Although Rule 9(b) 
does not require a plaintiff to allege the precise details of every instance of fraud, the 
complaint must include details that notify the defendant of the core factual basis for the 
fraud claim.  Ransom v. VFS, Inc., 
918 F. Supp. 2d 888, 898
 (D. Minn. 2013).   
     Here, Cleveland raises both statutory (Counts V–VII) and common-law (Count IX) 

fraud claims.  Whirlpool seeks to dismiss each fraud claim for failure to state a claim, and 
specifically argues that Cleveland’s fraudulent-concealment claim (Count IX) fails to meet 
the Rule 9(b) pleading standards.  Whirlpool’s arguments are addressed in turn.  




    A.   MCFA (Count V) and MUTPA (Count VII)5                           
     Whirlpool seeks to dismiss Cleveland’s claims under the MCFA, Minn. Stat.       § 
325F.69 subdiv. 1, and MUTPA, Minn. Stat. §§ 325D.13, 3250.15, claims, arguing that 
Cleveland fails to (1) identify an actionable false statement, (2) plausibly state a claim 

based on omissions, (3) plead a causal relationship between any statement or omission and 
her injury, and (4) plausibly plead a “public benefit.”  These arguments are addressed, in 
turn.                                                                     


5    In the complaint, both the MCFA and MUTPA claims reference damages attainable 
through Minnesota’s Private Attorney General statute, 
Minn. Stat. § 8.31
, subdivs. 1, 3a.  
Therefore, the Court construes Cleveland’s complaint as raising both claims pursuant to 
Minnesota’s Private Attorney General statute, rather than as a private litigant.   
         1.   Actionable False Statement                                 
     Whirlpool first argues that Cleveland does not identify any statement by Whirlpool 
that was allegedly false or misleading.  Cleveland counters that she has identified multiple 
actionable false statements.                                              
     “[F]alse  descriptions  of  specific  or  absolute  characteristics  of  a  product  and 

specific, measurable claims of product superiority based on product testing are not puffery 
and are actionable.”  United Indus. Corp. v. Clorox Co., 
140 F.3d 1175, 1180
 (8th Cir. 
1998).                                                                    
     Here, Cleveland identifies the following as false or misleading statements: (1) that 
the Dishwashers require “fewer repairs” than dishwashers from any other manufacturer, 

(2) that purchasing or accepting replacement Dishwashers or parts would remedy the 
problem and (3) that the reported problems with the Dishwashers were not caused by a 
defect.  These three allegedly false statements are sufficient to survive a motion to dismiss.   
     Whirlpool also argues that Cleveland fails to identify where or when Whirlpool 
made the statements at issue or who allegedly made them.  Cleveland maintains that she 

has satisfied these Rule 9(b), Fed. R. Civ. P., pleading requirements.    
     Conclusory allegations that the defendant’s conduct was fraudulent and deceptive 
do not satisfy Rule 9(b).  E-Shops Corp., 
678 F.3d at 663
.  A complaint must identify the 
“who, what, when, where, and how surrounding the alleged fraud.”  
Id.
 (internal quotation 
marks omitted).  Whirlpool challenges only whether the “who,” “when,” and “where” of 

the purported fraud have been adequately alleged.                         
     Cleveland  alleges  that  Whirlpool  was  the  party  who  made  the  material 
representations.  This establishes the “who” made the allegedly fraudulent statements.  
Cleveland alleges that Whirlpool made the material representations or omissions when 
Cleveland and the putative class members researched and purchased the Dishwashers, 
when  Cleveland  and  the  putative  class  members  made  their  warranty  claims,  and 

continuously through the applicable class periods.  Although this is a broad period of time, 
the  complaint  identifies  when  Cleveland  shopped  for  and  purchased  a  Whirlpool 
dishwasher, August through September 6, 2016, as well as the date on which Cleveland 
contacted Whirlpool via its warranty claims phone number, September 4, 2020.  These 
allegations establish “when” the alleged fraud occurred.  Finally, Cleveland alleges that 

Whirlpool made these representations on its website, in marketing materials, in warranties, 
in user manuals, on the labeling of the packaging of the Dishwashers, through employees, 
and through authorized retailers.  Such allegations, although broad, establish “where” the 
allegedly fraudulent statements occurred.                                 
     Therefore, Whirlpool’s motion to dismiss Cleveland’s MCFA and MUTPA claims 

on the basis that Cleveland fails to satisfy the Rule 9(b) pleading requirements is denied.   
         2.   Omissions                                                  
     Whirlpool argues that Cleveland has not plausibly stated a claim based on an 
omission.  Cleveland disagrees.                                           
     An MCFA claim based on an omission requires the plaintiff to prove an omission 

of a material fact as well as a special circumstance that triggers a duty to disclose.  
Johannessohn v. Polaris Indus., Inc., 
450 F. Supp. 3d 931
, 951 (D. Minn. 2020).6  When a 
party has special knowledge of material facts to which the other party does not have access, 
the party with knowledge may have a duty to disclose.  Klein v. First Edina Nat’l Bank, 
196 N.W.2d 619, 622
 (Minn. 1972); see, e.g., Richfield Bank & Trust Co. v. Sjogren, 
244 N.W.2d 648
, 651–52 (Minn. 1976).                                          

     Here, Cleveland alleges that Whirlpool had special knowledge of the alleged defect 
in  the  Dishwashers  that  Cleveland  and  other  putative  class  members  did  not  have.  
Specifically, Cleveland alleges that Whirlpool possessed knowledge of the Dishwashers’ 
defective  nature  prior  to  bringing  the  product  to  market  and  disregarded  the  Seal 
manufacturer’s installation instructions.  As such, Cleveland has plausibly alleged that 

Whirlpool had actual knowledge of the alleged defect that Cleveland and the other putative 
class members did not have.                                               
     Therefore, Cleveland has plausibly stated an MCFA claim based on fraudulent 
omissions.                                                                
         3.   Causal Relationship                                        

     Whirlpool  argues  that  Cleveland  has  not  plausibly  alleged  that  any  pre-sale 
representation or omission caused her injury.  Cleveland disagrees.       

6    Whirlpool does not cite, and the Court’s research has not located, a case holding 
that omissions are not actionable under the MUTPA absent special circumstances that 
create  a  duty  to  disclose.    However,  other  states  have  applied  a  similar  “special 
circumstances” test under their analogous unfair and deceptive trade practices acts.  See, 
e.g., Breeden v. Richmond Cmty. Coll., 
171 F.R.D. 189, 196
 (M.D.N.C. 1997) (finding 
plaintiff failed to state a claim under the North Carolina Unfair and Deceptive Trade 
Practices Act based on defendants’ lack of knowledge).                    
     “[I]n order to ultimately prove allegations of consumer fraud, the injured element 
of 
Minn. Stat. § 8.31
, subd. 3a, requires that a private plaintiff prove a causal nexus between 
the plaintiff’s injuries and the defendant’s wrongful conduct.”  Wiegand v. Walser Auto. 
Grps.,  Inc.,  
683 N.W.2d 807, 811
  (Minn.  2004)  (internal  quotation  marks  omitted).  
Allegations of reliance are not necessary to state a claim for damages resulting from such 

a violation.  
Id.
                                                         
     Here, Cleveland alleges that as a direct and proximate result of Whirlpool’s false 
and  deceptive  representations  regarding  the  Dishwashers,  Cleveland  suffered  actual 
injuries, including what Cleveland alleges to be a premature failure of her dishwasher as 
well as water damage to flooring.  Such allegations are sufficient to survive a motion to 

dismiss.  See 
id.
  (“[A] plaintiff need only plead that the defendant engaged in conduct 
prohibited by the statutes and that the plaintiff was damaged thereby.” (internal quotation 
marks omitted)).                                                          
     Accordingly, Whirlpool’s motion to dismiss on this basis is denied.  
         4.   Public Benefit                                             

    Whirlpool argues that Cleveland fails to plausibly plead that her lawsuit will confer 
a public benefit.  Cleveland disagrees.                                   
    A plaintiff may use Minnesota’s Private Attorney General statute, 
Minn. Stat. § 8.31
 (Private AG Statute), to pursue civil remedies only if the plaintiff can demonstrate 
that the action serves a public interest or benefit.  Ly v. Nystrom, 
615 N.W.2d 302, 314
 

(Minn. 2000).  Although “the public benefit requirement is not onerous, it is a necessary 
element of a plaintiff’s cause of action under the [Private AG Statute].”  Select Comfort 
Corp. v. Tempur Sealy Int’l, Inc., 
11 F. Supp. 3d 933, 937
 (D. Minn. 2014) (citations 
omitted) (internal quotation marks omitted).                              
    The  factors  that  are  necessary  to  establish  a  public  benefit  have  not  been 
“definitively delineated” by Minnesota courts.  
Id.
 (internal quotation marks omitted).  But 

in conducting its analysis, a court may examine “the degree to which the defendants’ 
alleged misrepresentations affected the public; the form of the alleged misrepresentation; 
the kind of relief sought; and whether the alleged misrepresentations are ongoing.”  
Id.
 
(internal quotation marks omitted).  These factors are addressed in turn.   
         a.  Effect on Public                                            

 Whirlpool argues that a lawsuit does not confer a public benefit because claims of 
fraudulent misrepresentation under the MCFA based on a single one-on-one transaction do 
not have an effect on the public.  See Nystrom, 
615 N.W.2d at 314
 (concluding that there 
is no public benefit when party was defrauded “in a single one-on-one transaction in which 
the fraudulent misrepresentation . . . was made only to the appellant”).  Cleveland alleges 

that  the  misrepresentations  appeared  on  Whirlpool’s  website  and  in  Whirlpool 
advertisements.  A reasonable inference from such allegations is that many people viewed 
the alleged misrepresentation.  Therefore, at least some of the alleged misrepresentations 
were not limited to a one-on-one transaction.                             
         b.  Form of Representation                                      
 Cleveland alleges that Whirlpool included the alleged misrepresentations on its website 
and in its advertisements.  Although allegations of false advertising do not establish a per 
se public benefit, dispelling false advertising supports the existence of a public benefit.  
See Select Comfort, 11 F. Supp. 3d at 937–38 (addressing public-benefit requirement under 
Minnesota law).                                                           

         c.  Relief                                                      
    When a plaintiff seeks only damages, courts typically find no public benefit.  
Id.
  
Yet a request for injunctive relief is not dispositive.  
Id.
  A public benefit ordinarily is found 
“when  the  plaintiff  seeks  relief  primarily  aimed  at  altering  the  defendant’s  conduct 
(usually, but not always, through an injunction) rather than seeking remedies for past 

wrongs (typically through damages).”  
Id.
 at 938 (quoting Buetow v. A.L.S. Enters., 
888 F. Supp. 2d 956, 960
 (D. Minn. 2012)).  Individual damages enrich or reimburse the plaintiff, 
they do not advance the public interest.  
Id.
  Here, Cleveland seeks injunctive relief, among 
other remedies and, therefore, is not seeking only damages.               
    Moreover,  Cleveland  alleges  that  this  lawsuit  will  confer  a  public  benefit  by 

notifying  putative  class  members  and  consumers  about  (1)  the  “true  quality”  of  the 
Dishwashers, including that the Dishwashers are defective and will fail before their service 
life expires, and (2) the possibility of recovering damages.              
         d.  Ongoing Representations                                     
    Cleveland  alleges  Whirlpool  continues  to  falsely  represent  through  written 

warranties and manuals that the Dishwashers are free from defect, are of a merchantable 
quality, and will perform dependably for years.  Cleveland also alleges that Whirlpool 
continues to sell, and has not recalled, the Dishwashers.                 
    For all of these reasons, Cleveland has plausibly alleged a public benefit sufficient 
to survive a motion to dismiss.                                           
    Whirlpool’s motion to dismiss Cleveland’s MCFA and MUTPA claims, Counts V 

and VII, therefore, is denied.                                            
    B.   MDTPA (Count VI)                                                
     Whirlpool argues that Cleveland’s MDTPA claim, Minn. Stat. § 325D.44, must be 
dismissed because she does not adequately allege a threat of future harm to herself and, 
therefore, lacks standing to seek injunctive relief.                      

     An MDTPA violation exists when, in the course of business, a person “causes a 
likelihood of confusion or of misunderstanding as to the source, sponsorship approval, or 
certification of goods or services, causes likelihood of confusion or of misunderstanding 
as to affiliation, connection, or association with, or certification by, another, or engages in 
any conduct which similarly creates a likelihood of confusion or of misunderstanding.”  

Jones v. Capella Univ., __, F. Supp. 3d __, 
2020 WL 6875419
, at *4 (D. Minn. Nov. 23, 
2020) (internal quotation marks omitted).  Injunctive relief is the sole remedy under the 
MDTPA.  See Minn. Stat. § 325D.45 subdiv. 1; Nelson v. Am. Fam. Mut. Ins. Co., 
262 F. Supp. 3d 835, 862
 (D. Minn. 2017), aff’d, 
899 F.3d 475
 (8th Cir. 2018).  A plaintiff 
asserting a claim under the MDTPA “must allege an irreparable injury or threat of future 

harm” to the plaintiff.  Knotts, 346 F. Supp. 3d at 1328 (citing Johnson, 
175 F. Supp. 3d at 1141
).  Here, as Cleveland has not alleged an irreparable injury, Cleveland must allege a 
threat of future harm to survive Whirlpool’s motion to dismiss.           
     Cleveland argues that her dishwasher will need to be repaired or replaced, that no 
available replacement includes a non-defective Seal, and that she “cannot reasonably 
continue to use the [d]ishwasher as the leaking increases and becomes unmanageable.”  

Taken as true, Cleveland’s allegations establish that Cleveland experiences a threat of 
future harm.  Whirlpool argues that Cleveland lacks standing because she has not alleged 
that  she  will  purchase  another  Whirlpool  dishwasher.    However,  a  plaintiff  seeking 
injunctive relief pursuant to the MDTPA need not allege that she will purchase another of 
the same allegedly defective product.  See 
id.
 (declining to dismiss MDTPA claim on the 

basis of failure to plead injunctive relief when the plaintiff made multiple allegations of 
future harm, none of which were that the plaintiff would buy another car from the defendant 
manufacturer).                                                            
     For these reasons, Whirlpool’s motion to dismiss Cleveland’s MDTPA claim, 
Count VI, is denied.                                                      

    C.   Fraudulent Concealment (Count IX)                               
     Whirlpool also seeks to dismiss Cleveland’s fraudulent-concealment claim, Count 
IX.  To plead a fraud claim under Minnesota law, the complaint must allege fraudulent 
intent, inducement, reliance and damages.  Iverson v. Johnson Gas Appliance Co., 
172 F.3d 524, 529
 (8th Cir. 1999).  A claim of fraudulent concealment must be based on an 

affirmative misrepresentation or a failure to disclose certain facts rendering the facts 
disclosed misleading absent a party’s special duty to disclose.  Id.; see Graphic Commc’ns 
Local IB Health & Welfare Fund A v. CVS Caremark Corp., 
850 N.W.2d 682, 696
 (Minn. 
2014) (observing the “common law rule [is] that an omission is actionable only under 
special circumstances that trigger a duty to disclose”).                  
     Whirlpool  argues  that  Cleveland’s  fraudulent-concealment  claim  should  be 

dismissed because the claim, which does not allege misrepresentations beyond Whirlpool’s 
warranty obligations, cannot support an independent tort.  Cleveland disagrees, asserting 
that her allegations of fraud extend beyond representations in Whirlpool’s warranty and, 
therefore, her fraudulent-concealment claim need not be dismissed.        
    Fraud is an independent cause of action under Minnesota law when the defendant’s 

breach of contract “constitutes or is accompanied by an independent tort.”  Wild v. Rarig, 
234 N.W.2d 775, 789
 (Minn. 1975).  As such, when the fraudulent concealment relates to 
a promisor’s duties under the contract, an independent fraudulent concealment claim will 
not lie.  Marvin Lumber & Cedar Co. v. PPG Indus., Inc., 
223 F.3d 873, 887
 (8th Cir. 
2000).  Accordingly, “[a] fraud claim independent of the contract is actionable, but it must 

be based upon a misrepresentation that was outside of or collateral to the contract.”  AKA 
Distrib. Co. v. Whirlpool Corp., 
137 F.3d 1083, 1086
 (8th Cir. 1998) (emphasis added).  
And, as a claim sounding in fraud, Cleveland’s fraudulent-concealment allegations are 
subject to heightened pleading standards.  See Rule 9(b), Fed. R. Civ. P.  The degree of 
particularity required by Rule 9(b) depends on the nature of the case.  E-Shops Corp., 
678 F.3d at 663
.                                                              
     As  addressed  above,  conclusory  allegations  that  the  defendant’s  conduct  was 
fraudulent and deceptive do not satisfy Rule 9(b).  
Id.
  A complaint must identify the “who, 
what, when, where, and how surrounding the alleged fraud.”  
Id.
 (internal quotation marks 
omitted).  The primary purpose of Rule 9(b)’s particularity requirement is to “facilitate a 
defendant’s ability to respond and to prepare a defense to charges of fraud.”  Com. Prop. 

Invs., Inc., 
61 F.3d at 644
.  As such, Rule 9(b) does not require a plaintiff to allege the 
precise details of every instance of fraud, as long as the complaint includes details sufficient 
to inform the defendant of “the core factual basis for the fraud claims.”  Ransom, 
918 F. Supp. 2d at 898
 (D. Minn. 2013) (internal quotation marks omitted).       
     Cleveland alleges that on September 4, 2020, a Whirlpool representative orally 

advised  Cleveland  that  Whirlpool  had  not  received  complaints  indicating  that  other 
customers had experienced Seal-related issues akin to those that Cleveland allegedly 
experienced.  Here, the complaint identifies the “who,” the Whirlpool representative; states 
the “what,” that the Whirlpool representative indicated that Whirlpool had not received 
complaints; alleges the “when,” on September 4, 2020; as well as the “where” and the 

“how,” verbally via the telephone.  Such allegations meet the Rule 9(b) pleading standards 
and, as pled, extend beyond the representations made in Whirlpool’s warranty because the 
allegations indicate that Whirlpool misled Cleveland to believe that the Seal was not 
defective.7                                                               


7    Whirlpool cites Armstrong v. Sumitomo Rubber USA, LLC, No. 16-2504(DSD/HB), 
2016 WL 6883194
, at *2 (D. Minn. Nov. 18, 2016), to support the proposition that the 
September 4, 2020 call did not prevent Cleveland from discovering the facts giving rise to 
     For these reasons, Whirlpool’s motion to dismiss Count IX is denied. 






















her claim.  But Armstrong is inapposite.  Armstrong addresses tolling the statute of 
limitations because of fraudulent concealment, not a stand-alone claim of fraudulent 
concealment.  See Marvin Lumber, 
223 F.3d at 887
 (addressing fraudulent concealment as 
an independent tort pleaded separately from fraudulent concealment as tolling mechanism). 

ORDER

    Based on the foregoing analysis and all the files, records and proceedings herein, IT 
IS HEREBY ORDERED that Defendant Whirlpool Corporation’s motion to dismiss, 
(Dkt. 27), is GRANTED IN PART AND DENIED IN PART as follows:              
    1.   Whirlpool’s motion to dismiss Counts III and IV is GRANTED, and those 

claims are DISMISSED WITHOUT PREJUDICE8; and                              
    2.   Whirlpool’s motion to dismiss Counts I, II, V, VI, VII, VIII, and IX is 
DENIED.                                                                   
Dated:  July 27, 2021                   s/Wilhelmina M. Wright            
                                       Wilhelmina M. Wright              
                                       United States District Judge      












8    Cleveland requests leave to amend her complaint if any counts are dismissed.  
Cleveland cites no legal or factual grounds for granting this request absent a motion to 
amend.  As this matter is not properly before the Court, it will not be addressed further.  

Trial Court Opinion

                 UNITED STATES DISTRICT COURT                            
                    DISTRICT OF MINNESOTA                                


Elisabeth Cleveland, on behalf of herself  Case No. 20-cv-1906 (WMW/KMM) 
and all others similarly situated,                                       

                   Plaintiff,                                            
                                  ORDER GRANTING IN PART AND             
     v.                           DENYING IN PART DEFENDANT’S            
                                       MOTION TO DISMISS                 
Whirlpool Corporation,                                                   

                   Defendant.                                            


    This matter is before the Court on Defendant’s motion to dismiss.  (Dkt. 27.)  For 
the reasons addressed below, Defendant’s motion is granted in part and denied in part.    
                         BACKGROUND                                      
    Plaintiff Elisabeth Cleveland is a resident of Minnesota.  Defendant Whirlpool 
Corporation (Whirlpool), a Delaware corporation with its principal place of business in 
Michigan, designs, manufactures, and sells numerous household appliances, including 
dishwashers.  This putative class-action lawsuit arises from an allegedly “uniform defect” 
present in more than 900 dishwasher models manufactured by Whirlpool (Dishwashers).1  
The  Dishwashers  contain  a  pump  motor  diverter  shaft  seal  (Seal)  and,  according  to 
Cleveland, the Seal is “incorrectly oriented,” thereby “expos[ing] a larger portion of the 
[Seal] to hot, soapy water and debris from dirty dishes.”  Because of this defect, Cleveland 

1    Whirlpool-manufactured dishwashers allegedly are sold under other brand names 
as  well.    Throughout  this  Order,  references  to  “Dishwashers”  include  Whirlpool-
manufactured dishwashers sold under other brand names.                    
alleges that the Seal’s polymer materials degrade more rapidly, debris builds up, the Seal 
fails  to  function  effectively,  and  ultimately  water  flows  onto  the  floor  below  the 
Dishwashers.  The water leakage begins slowly so consumers are unable to detect the defect 
“until a complete failure has occurred.”                                  
    On September 5, 2016, Cleveland purchased a Whirlpool dishwasher.  In making 

her  purchase,  Cleveland  alleges  she  “relied  on  Whirlpool’s  representations  that  its 
dishwashers  required  fewer  repairs  than  other  brands  of  dishwashers,  as  well  as 
Whirlpool’s reputation and . . . she believed she was purchasing a high-quality product.”  
Cleveland alleges that, in June 2020, she observed a “small amount of water leaking 
underneath” her dishwasher, which increased in subsequent months.  In August 2020, a 

repair technician serviced Cleveland’s dishwasher.  After inspecting the dishwasher, the 
repair technician allegedly advised Cleveland that the water leak resulted from a defective 
Seal, which was a defective product that could not be fixed.  Cleveland also alleges that 
the water leak damaged her tile grout.                                    
    On September 4, 2020, Cleveland contacted Whirlpool and reported the defective 

Seal.  Whirlpool advised Cleveland that the company would not replace the dishwasher.  
That same day, Cleveland commenced this putative class-action lawsuit, which Whirlpool 
moved  to  dismiss  on  October  29,  2020.    Cleveland  subsequently  filed  an  amended 
complaint (complaint) on November 25, 2020.  The complaint includes nine counts.  
Counts I and II allege breach of express and implied warranty, respectively.  Counts III and 

IV, pled in the alternative, allege breach of contract and unjust enrichment, respectively.  
Counts V–VII allege violations of the Minnesota Consumer Fraud Act (MCFA), the 
Minnesota  Uniform  Deceptive  Trade  Practices  Act  (MDTPA),  and  the  Minnesota 
Unlawful Trade Practices Act (MUTPA).  Finally, Counts VIII and IX allege negligence 
and fraudulent concealment, respectively.  Cleveland seeks both injunctive relief and 
damages.  Whirlpool moves to dismiss all counts of the complaint for failure to state a 

claim on which relief can be granted.  See Fed. R. Civ. P. 12(b)(6).  Whirlpool also seeks 
to dismiss Cleveland’s fraudulent-concealment claim for failure to meet the heightened 
pleading standards of Rule 9(b), Fed. R. Civ. P.                          
                           ANALYSIS                                      
    A complaint must allege sufficient facts such that, when accepted as true, a facially 

plausible claim to relief is stated.  Ashcroft v. Iqbal, 
556 U.S. 662, 678
 (2009).  If a 
complaint fails to state a claim on which relief can be granted, dismissal is warranted.  See 
Fed. R. Civ. P. 12(b)(6).  When determining whether a complaint states a facially plausible 
claim, a district court accepts the factual allegations in the complaint as true and draws all 
reasonable inferences in the plaintiff’s favor.  Blankenship v. USA Truck, Inc., 
601 F.3d 852, 853
 (8th Cir. 2010).  Factual allegations must be sufficient to “raise a right to relief 
above the speculative level” and “state a claim to relief that is plausible on its face.”  Bell 
Atl. Corp. v. Twombly, 
550 U.S. 544, 555, 570
 (2007).  Mere “labels and conclusions” are 
insufficient, as is a “formulaic recitation of the elements of a cause of action.”  
Id. at 555
.  
And legal conclusions couched as factual allegations may be disregarded.  See Iqbal, 
556 U.S. at 678
.  Whirlpool argues that Cleveland’s claims must be dismissed for failure to 
state a claim on which relief can be granted.                             
    I.   Express Warranty (Count I)                                      
     Whirlpool seeks to dismiss Cleveland’s breach-of-express-warranty claim, arguing 
that the warranty was never breached.  Because the durational limit on the warranty period 

is unconscionable, Cleveland argues, the limitation should not be enforced.   
     Under Minnesota law, to state a claim for breach of express warranty, a plaintiff 
must allege (1) the existence of a warranty, (2) breach, and (3) a causal link between the 
breach and the alleged harm.  Sipe v. Workhorse Custom Chassis, LLC, 
572 F.3d 525, 530
 
(8th Cir. 2009).  Although the parties dispute the express warranty’s applicability, the 

parties do not dispute its existence.                                     
     Whirlpool’s  express  warranty  provides  that  “[f]or  one  year  from  the  date  of 
purchase, . . . Whirlpool . . . will pay for Factory Specified Replacement Parts and repair 
labor to correct defects in materials or workmanship that existed when this major appliance 
was purchased, or at its sole discretion replace the product.”2  But Cleveland did not notify 

Whirlpool that she experienced any issues with her dishwasher until nearly four years after 
the purchase date.  And “case law almost uniformly holds that time-limited warranties do 
not protect buyers against hidden defects—defects that may exist before, but typically are 


2    Cleveland also alleges that “Whirlpool expressly warrants in its Owner Manuals and 
User Instructions that the Dishwashers are free from defects for one year.”  This allegation 
is inconsistent with the record.  The express warranty provides that Whirlpool will “correct 
defects in materials or workmanship,” not that Whirlpool’s products are defect-free.   
not discovered until after, the expiration of the warranty period.”  Canal Elec. Co. v. 
Westinghouse Elec. Co., 
973 F.2d 988
, 993 (1st Cir. 1992) (collecting cases).   
     Cleveland seeks to avoid the express warranty’s one-year limitation by arguing that 
various terms of the express warranty are unconscionable.  Whirlpool disagrees, arguing 
that the warranty is neither procedurally nor substantively unconscionable.   

    “Upon finding that a contract was unconscionable at the time it was entered, a court 
may  refuse  to  enforce  the  contract,  remove  the  unconscionable  clause  or  limit  its 
application to avoid an unfair result.”  In re Estate of Hoffbeck, 
415 N.W.2d 447, 449
 
(Minn. Ct. App. 1987) (citing 
Minn. Stat. § 336.2-302
(1)).  Under Minnesota law, when a 
plaintiff alleges that a contractual clause is unconscionable, the parties must be afforded a 

reasonable opportunity to present evidence as to the contractual clause’s commercial 
setting, purpose and effect to aid the court in determining whether to enforce the disclaimer.  
Minn. Stat. § 336.2-302
(2).  When doing so on a motion to dismiss, courts consider whether 
the plaintiff has alleged sufficient facts as to unconscionability.  See McQueen v. Yamaha 
Motor Corp., U.S.A., 
488 F. Supp. 3d 848
, 865 (D. Minn. 2020); Podpeskar v. Makita 

U.S.A. Inc., 
247 F. Supp. 3d 1001, 1009
 (D. Minn. 2017) (denying motion to dismiss 
plaintiff’s express-warranty claim based on finding that plaintiff had sufficiently pleaded 
unconscionability).                                                       
     Cleveland’s  complaint  alleges  that  the  Dishwashers  contain  a  defect,  that 
Whirlpool knew about this defect, and that Whirlpool attempted to limit the express 

warranty in a manner that would exclude coverage of the Seal defect because the purchase 
transactions were “tainted by Whirlpool’s concealment of material facts.”  Such allegations 
of unconscionability are sufficient to survive a motion to dismiss.  To the extent that any 
argument for dismissal of Count I depends on a determination of unconscionability, a 
decision as to this issue is premature until the parties have had an opportunity to submit 
evidence as to the disclaimer’s commercial setting, purpose, and effect.  See Johnson v. 

Bobcat Co., 
175 F. Supp. 3d 1130, 1144
 (D. Minn. 2016).                   
     Accordingly,  Whirlpool’s  motion  to  dismiss  Cleveland’s  breach-of-express-
warranty claim, Count I, is denied.                                       
    II.  Implied Warranty (Count II)                                     
     Whirlpool  moves  to  dismiss  Cleveland’s  breach-of-implied-warranty  claim, 

arguing that the implied warranty is time-barred.                         
    Minnesota law recognizes implied warranties of merchantability and fitness for a 
particular purpose.  
Minn. Stat. §§ 336.2-314
(1), 336.2-315.  Any claim challenging an 
implied warranty of merchantability or fitness fails if the warranty has been disclaimed.  
See  
Minn. Stat. § 336.2-316
(2).    A  manufacturer  disclaims  an  implied  warranty  of 

merchantability by using express language that is conspicuous.  Id.; accord Knotts, 346 F. 
Supp. 3d at 1321–22.  Similarly, an implied warranty of fitness may be disclaimed when 
the disclaimer is in “writing and conspicuous.”  
Minn. Stat. § 336.2-316
(2) (explaining that 
“[l]anguage to exclude all implied warranties of fitness is sufficient if it states, for example, 
that ‘There are no warranties which extend beyond the description on the face hereof’ ”); 

see  also  
Minn. Stat. § 336.1-201
(b)(10)  (defining  “conspicuous”  to  include  text  “in 
capitals” and “in contrasting type, font, or color to the surrounding text”).  Here, Cleveland 
does not dispute that Whirlpool’s disclaimer of implied warranties is conspicuous. 
    Notwithstanding  Whirlpool’s  disclaimer,  Cleveland  argues  that  Whirlpool’s 
limitation  of  implied  warranties  to  a  one-year  period  is  unconscionable.    Whirlpool 
contends  that  its  one-year  limitation  on  implied  warranties  is  legally  sound  because 

Cleveland had the option to purchase an extended warranty or buy a similar dishwasher 
from another manufacturer and Minnesota law authorizes merchants to disclaim implied 
warranties entirely.                                                      
    As addressed above, under Minnesota law, when a plaintiff alleges that a disclaimer 
is  unconscionable,  the  parties  must  be  afforded  a  reasonable  opportunity  to  present 

evidence as to the disclaimer’s commercial setting, purpose and effect to aid the court in 
determining whether to enforce the disclaimer.  
Minn. Stat. § 336.2-302
(2).  In the context 
of a motion to dismiss, courts consider whether the plaintiff has sufficiently alleged 
unconscionability.  See McQueen, 488 F. Supp. 3d at 865; cf. Podpeskar, 
247 F. Supp. 3d at 1009
 (denying motion to dismiss plaintiff’s express-warranty claim based on finding that 

plaintiff had sufficiently pleaded unconscionability).                    
    Cleveland alleges that Whirlpool knowingly sold a product with a latent defect.  
Because of this knowledge, Cleveland alleges, Whirlpool’s attempts to limit its implied 
warranties are unenforceable.  Similar allegations have been sufficient to survive a motion 
to dismiss.  See McQueen, 88 F. Supp. 3d at 865 (observing that, when a plaintiff alleges 

unconscionability,  the  plaintiff  must  be  afforded  a  reasonable  opportunity  to  present 
evidence thereof); Knotts, 346 F. Supp. 3d at 1321–22 (same); Johnson, 
175 F. Supp. 3d at 1144
 (same).                                                           
    Whirlpool responds that the disclaimer is not unconscionable because Cleveland 
could  have  obtained  an  extended  warranty  or  purchased  a  dishwasher  from  another 
manufacturer.  But Whirlpool cites no controlling caselaw holding that the presence of such 

options renders a warranty conscionable, per se.3  And there are no allegations in the record 
pertaining to Cleveland’s ability to purchase other dishwashers.          
    At this stage in the litigation, Cleveland’s allegations of unconscionability are 
sufficient.  Accordingly, the Court denies Whirlpool’s motion to dismiss Count II.  
    III.  Breach of Contract (Count III)                                 

    Whirlpool moves to dismiss Cleveland’s breach-of-contract claim, arguing that an 
express warranty governs the parties’ relationship and the breach-of-contract claim merely 
duplicates  Cleveland’s  warranty  claims.    Cleveland  responds  that  dismissal  is  not 
warranted because the breach-of-contract claim is pled in the alternative.  When a breach-
of-contract  claim  mirrors  a  breach-of-warranty  claim,  dismissal  of  the  former  as 

duplicative is proper.  Kruger v. Lely N. Am., Inc., __ F. Supp. 3d __, 
2021 WL 493135
, at 
*3 (D. Minn. Feb. 10, 2021) (citing Spectro Alloys Corp. v. Fire Brick Eng’rs Co., 
52 F. Supp. 3d 918
, 929–30 (D. Minn. 2014)).  Although Cleveland argues that her breach-of-

3    Moreover, it is unclear whether Whirlpool’s purported extended warranty extends 
the express warranty, the implied warranty, or both.  On a motion to dismiss, a district court 
is limited to the complaint and materials necessarily embraced by the complaint.  Neither 
the complaint nor the express warranty, which is necessarily embraced by the complaint, 
includes details about an extended warranty option.                       
contract claim is not duplicative of her breach-of-warranties claims, Cleveland does not 
identify how the claims are distinguishable, nor has the Court discerned a distinction.  For 
this reason, the breach-of-contract claim is dismissed as duplicative.    
    Whirlpool’s motion to dismiss Cleveland’s breach-of-contract claim, Count III, is 
granted.                                                                  

    IV.  Unjust Enrichment (Count IV)                                    
    Similarly, Whirlpool argues that Cleveland’s unjust-enrichment claim fails because 
an express warranty governs the parties’ relationship.  Cleveland maintains that dismissal 
of the unjust-enrichment claim is premature.                              
    To state a claim for unjust enrichment under Minnesota law, a plaintiff must allege 

“that another party knowingly received something of value to which [that party] was not 
entitled, and that the circumstances are such that it would be unjust for that person to retain 
the benefit.”  Cobb v. PayLease LLC, 
34 F. Supp. 3d 976, 989
 (D. Minn. 2014) (internal 
quotation marks omitted).  Because Rule 8(d)(2)–(3), Fed. R. Civ. P., expressly permits a 
party to plead alternative or inconsistent claims or defenses, courts routinely decline to 

dismiss unjust-enrichment claims when pleaded in the alternative.  See, e.g., United States 
v. R.J. Zavoral & Sons, Inc., 
894 F. Supp. 2d 1118, 1127
 (D. Minn. 2012) (concluding that 
plaintiff “may maintain this [unjust-enrichment] claim as [an] alternative claim for relief 
under Rule 8 of the Federal Rules of Civil Procedure”); Cummins Law Office, P.A. v. 
Norman Graphic Printing Co., 
826 F. Supp. 2d 1127, 1130
 (D. Minn. 2011) (observing 

that courts “routinely permit the assertion of contract and quasi-contract claims together”).  
    A claim for unjust enrichment fails, however, when there is “no dispute that a 
written contract governs the at-issue conduct.”  HomeStar Prop. Sols., LLC v. Safeguard 
Props., LLC, 
370 F. Supp. 3d 1020
, 1029–30 (D. Minn. 2019).  Indeed, because the 
existence of an adequate legal remedy bars unjust enrichment recovery, such claims will 
be dismissed even if the claims giving rise to the legal remedy were inadequately pled.  

Drobnak v. Andersen Corp., 
561 F.3d 778
, 786–87 (8th Cir. 2009) (explaining that no 
claim for unjust enrichment lies when an adequate legal remedy exists even if such a 
remedy were foreclosed by a party’s failure to meet the statutory notice and Rule 9(b), Fed. 
R. Civ. P., pleading requirements); see also United States v. Bame, 
721 F.3d 1025, 1031
 
(8th Cir. 2013) (recognizing that “it is the existence of an adequate legal remedy that 

precludes unjust enrichment recovery” even if “plaintiff failed to pursue adequate legal 
remedies”).                                                               
    Cleveland  argues  that,  because  her  unjust-enrichment  claim  is  pleaded  in  the 
alternative as a stand-alone claim, it should be permitted to move forward.  But this 
argument lacks merit.  An equitable claim does not lie when an adequate legal remedy 

exists.  Loftness Specialized Farm Equip., Inc. v. Twiestmeyer, 
742 F.3d 845, 854
 (8th Cir. 
2014) (reasoning that the dismissal of an unjust-enrichment claim was legally sound and 
plaintiffs “were not entitled to plead unjust enrichment in the alternative because the 
parties’ relationships were governed by various contracts,” and “[s]o long as an adequate 
legal  remedy  exists,  equitable  remedies  like  unjust  enrichment  are  not  available”).  

Cleveland does not argue, nor is there a legal or factual basis to conclude, that the express 
warranty  fails  to  provide  an  adequate  legal  remedy.    Therefore,  Cleveland’s  unjust-
enrichment claim cannot proceed.                                          
     Whirlpool’s motion to dismiss Cleveland’s unjust-enrichment claim, Count IV, 
therefore, is granted.                                                    
    V.   Negligence (Count VIII)                                         

     Whirlpool seeks to dismiss Cleveland’s negligence claim on the bases that (1) it is 
barred by the economic-loss doctrine, (2) Cleveland has failed to allege proximate cause, 
and (3) that Cleveland has not alleged that the Dishwashers are unreasonably dangerous.  
Cleveland disagrees.                                                      
     “Minnesota merges negligence and strict liability claims into a single products 

liability theory . . . .”  Green Plains Otter Tail, LLC v. Pro-Env’t, Inc., 
953 F.3d 541, 546
 
(8th Cir. 2020) (quoting Thompson v. Hirano Tecseed Co., 
456 F.3d 805, 809
 (8th Cir. 
2006)).  If the damages sought comprise damages to the product itself, then the economic-
loss doctrine bars recovery for tort claims.  See 
Minn. Stat. § 604.10
(e).  But if tangible 
personal property other than the allegedly defective good is damaged, a buyer may bring a 

product-defect tort.  See 
Minn. Stat. § 604.101
, subdiv. 3.               
     Whirlpool  argues  that  the  economic-loss  doctrine  bars  recovery  in  tort  and, 
therefore, Cleveland’s products-liability claim, a tort claim, cannot proceed.  Cleveland 
alleges that the Seal caused water to leak from her dishwasher onto the floor and damage 
the tile grout, and that such damage constitutes “harm to the buyer’s tangible personal 

property.”  
Id.
  For this reason, Cleveland maintains, her products-liability claim survives.  
Whirlpool counters that, even if Cleveland has alleged damage to other property, such 
damage is incidental and is precluded from recovery in tort.              
     A non-merchant may recover on a claim of damage to “other property” caused by 
a defective product through a tort or contract action.  Lloyd F. Smith Co., v. Den-Tal-Ez, 
Inc., 
491 N.W.2d 11, 15
 (Minn. 1992); see 
Minn. Stat. § 604.10
(a).  “However, to permit 

a tort action based on minimal damage to other property, as compared to the losses incurred 
from the damage to the product itself, would subvert the law.”  State Farm Mut. Auto. Ins. 
Co. v. Ford Motor Co., 
572 N.W.2d 321, 325
 (Minn. Ct. App. 1997) (internal quotation 
marks omitted) (citing Den-Tal-Ez, Inc., 
491 N.W.2d at 15
).  The extent of tile damage is 
uncertain here.  Because of this uncertainty, it is not possible to compare the damages to 

Cleveland’s “other property” with the damages to Cleveland’s dishwasher at this stage in 
the litigation.  Accordingly, a conclusion that the damage to the tile grout is “incidental” 
would be premature.                                                       
     Whirlpool contends that any tile-grout damage is attributable to a superseding 
cause, see Strobel v. Chi., Rock Island & Pac. R.R. Co., 
96 N.W.2d 195
, 200–01 (Minn. 

1959), namely Cleveland’s failure to attend to the water leak earlier.  For this reason, 
Whirlpool argues, Cleveland fails to allege proximate causation.          
     Under Minnesota law, an intervening cause may be considered a superseding cause 
if (1) its harmful effects occurred after the original negligence, (2) it was brought about by 
the original negligence, (3) it actively worked to bring about a result which would not 

otherwise have followed from the original negligence, and (4) it would not have been 
reasonably foreseeable by the original wrongdoer.  Canada ex rel. Landy v. McCarthy, 
567 N.W.2d 496, 507
 (Minn. 1997) (internal citation omitted).  Unless all four elements are 
satisfied, an intervening cause cannot be considered superseding.”  
Id.
  Whirlpool does not 
address how it has satisfied the four elements required to establish that the purported 
intervening cause is superseding.  Accordingly, Whirlpool fails to establish that dismissal 

of Cleveland’s products-liability claim based on the existence of a superseding cause is 
warranted.                                                                
     Finally, Whirlpool argues that Cleveland cannot maintain a products-liability claim 
because  Cleveland  has  not  plausibly  alleged  that  her  dishwasher  is  “unreasonably 
dangerous.”    Under  Minnesota  law,  a  products-liability  claim  requires,  among  other 

elements, that the allegedly defective product be in “a defective condition, unreasonably 
dangerous for its intended use.”  Fireman’s Fund Ins. Co. v. Canon U.S.A., Inc., 
394 F.3d 1054, 1060
 (8th Cir. 2005) (citing Lee v. Crookston Coca-Cola Bottling Co., 
188 N.W.2d 426, 432
 (Minn. 1971)).  Ordinarily, whether a product is defective is a question of fact.  
Thompson, 
456 F.3d at 809
.  It is only when reasonable minds cannot differ that the 

question is one of law.  
Id.
  Minnesota law applies the reasonable care balancing test to 
determine whether a product was designed in a defective condition that is unreasonably 
dangerous for its intended use.  Trost v. Trek Bicycle Corp., 
162 F.3d 1004, 1009
 (8th Cir. 
1998).4                                                                   


4    Whirlpool argues that Cleveland could have avoided harm by not operating the 
dishwasher or by calling a repair technician earlier.  Whirlpool’s argument is misplaced.  
The reasonable-care balancing test weighs the manufacturer’s burden of precaution to 
     Cleveland alleges damages to her dishwasher and floor.  According to Cleveland, 
Whirlpool placed the dishwashers into the stream of commerce and “created a high risk of 
unreasonable, dangerous, foreseeable consequences.”  At this stage in the litigation, as such 
a question is typically one of fact, see Thompson, 
456 F.3d at 809
, Cleveland has plausibly 
alleged that a leaking dishwasher is in a defective condition and unreasonably dangerous 

for the dishwasher’s intended use.                                        
     Accordingly, Whirlpool’s motion to dismiss Count VIII is denied.    
    VI.  Fraud Claims (Counts V–VII, IX)                                 
     Cleveland raises both statutory and common-law fraud claims.  When pleading 
fraud claims, both statutory and common law, “a party must state with particularity the 

circumstances constituting fraud.”  Fed. R. Civ. P. 9(b); see also E-Shops Corp. v. U.S. 
Bank Nat’l Ass’n, 
678 F.3d 659, 665
 (8th Cir. 2012) (statutory); Trooien v. Mansour, 
608 F.3d 1020, 1028
 (8th Cir. 2010) (common law).  The degree of particularity required by 
Rule 9(b) depends on the nature of the case.  E-Shops Corp., 
678 F.3d at 663
.  But 
conclusory allegations that the defendant’s conduct was fraudulent and deceptive do not 

satisfy Rule 9(b).  
Id.
  Instead, as to the alleged fraud, the complaint must set forth the who, 
what, when, where, and how.  
Id.
  The primary purpose of this particularity requirement is 
to enable a defendant to respond and to prepare a defense to the fraud claim.  Com. Prop. 


avoid the harm, not the consumer’s.  Trost, 
162 F.3d at 1009
 (“The test is an objective 
standard ‘which focuses on the conduct of the manufacturer in evaluating whether its 
choice of design struck an acceptable balance among several competing factors.’ ” (quoting 
Bilotta v. Kelley Co., 
346 N.W.2d 616, 622
 (Minn. 1984))).                
Invs., Inc. v. Quality Inns Int’l, Inc., 
61 F.3d 639, 644
 (8th Cir. 1995).   Although Rule 9(b) 
does not require a plaintiff to allege the precise details of every instance of fraud, the 
complaint must include details that notify the defendant of the core factual basis for the 
fraud claim.  Ransom v. VFS, Inc., 
918 F. Supp. 2d 888, 898
 (D. Minn. 2013).   
     Here, Cleveland raises both statutory (Counts V–VII) and common-law (Count IX) 

fraud claims.  Whirlpool seeks to dismiss each fraud claim for failure to state a claim, and 
specifically argues that Cleveland’s fraudulent-concealment claim (Count IX) fails to meet 
the Rule 9(b) pleading standards.  Whirlpool’s arguments are addressed in turn.  




    A.   MCFA (Count V) and MUTPA (Count VII)5                           
     Whirlpool seeks to dismiss Cleveland’s claims under the MCFA, Minn. Stat.       § 
325F.69 subdiv. 1, and MUTPA, Minn. Stat. §§ 325D.13, 3250.15, claims, arguing that 
Cleveland fails to (1) identify an actionable false statement, (2) plausibly state a claim 

based on omissions, (3) plead a causal relationship between any statement or omission and 
her injury, and (4) plausibly plead a “public benefit.”  These arguments are addressed, in 
turn.                                                                     


5    In the complaint, both the MCFA and MUTPA claims reference damages attainable 
through Minnesota’s Private Attorney General statute, 
Minn. Stat. § 8.31
, subdivs. 1, 3a.  
Therefore, the Court construes Cleveland’s complaint as raising both claims pursuant to 
Minnesota’s Private Attorney General statute, rather than as a private litigant.   
         1.   Actionable False Statement                                 
     Whirlpool first argues that Cleveland does not identify any statement by Whirlpool 
that was allegedly false or misleading.  Cleveland counters that she has identified multiple 
actionable false statements.                                              
     “[F]alse  descriptions  of  specific  or  absolute  characteristics  of  a  product  and 

specific, measurable claims of product superiority based on product testing are not puffery 
and are actionable.”  United Indus. Corp. v. Clorox Co., 
140 F.3d 1175, 1180
 (8th Cir. 
1998).                                                                    
     Here, Cleveland identifies the following as false or misleading statements: (1) that 
the Dishwashers require “fewer repairs” than dishwashers from any other manufacturer, 

(2) that purchasing or accepting replacement Dishwashers or parts would remedy the 
problem and (3) that the reported problems with the Dishwashers were not caused by a 
defect.  These three allegedly false statements are sufficient to survive a motion to dismiss.   
     Whirlpool also argues that Cleveland fails to identify where or when Whirlpool 
made the statements at issue or who allegedly made them.  Cleveland maintains that she 

has satisfied these Rule 9(b), Fed. R. Civ. P., pleading requirements.    
     Conclusory allegations that the defendant’s conduct was fraudulent and deceptive 
do not satisfy Rule 9(b).  E-Shops Corp., 
678 F.3d at 663
.  A complaint must identify the 
“who, what, when, where, and how surrounding the alleged fraud.”  
Id.
 (internal quotation 
marks omitted).  Whirlpool challenges only whether the “who,” “when,” and “where” of 

the purported fraud have been adequately alleged.                         
     Cleveland  alleges  that  Whirlpool  was  the  party  who  made  the  material 
representations.  This establishes the “who” made the allegedly fraudulent statements.  
Cleveland alleges that Whirlpool made the material representations or omissions when 
Cleveland and the putative class members researched and purchased the Dishwashers, 
when  Cleveland  and  the  putative  class  members  made  their  warranty  claims,  and 

continuously through the applicable class periods.  Although this is a broad period of time, 
the  complaint  identifies  when  Cleveland  shopped  for  and  purchased  a  Whirlpool 
dishwasher, August through September 6, 2016, as well as the date on which Cleveland 
contacted Whirlpool via its warranty claims phone number, September 4, 2020.  These 
allegations establish “when” the alleged fraud occurred.  Finally, Cleveland alleges that 

Whirlpool made these representations on its website, in marketing materials, in warranties, 
in user manuals, on the labeling of the packaging of the Dishwashers, through employees, 
and through authorized retailers.  Such allegations, although broad, establish “where” the 
allegedly fraudulent statements occurred.                                 
     Therefore, Whirlpool’s motion to dismiss Cleveland’s MCFA and MUTPA claims 

on the basis that Cleveland fails to satisfy the Rule 9(b) pleading requirements is denied.   
         2.   Omissions                                                  
     Whirlpool argues that Cleveland has not plausibly stated a claim based on an 
omission.  Cleveland disagrees.                                           
     An MCFA claim based on an omission requires the plaintiff to prove an omission 

of a material fact as well as a special circumstance that triggers a duty to disclose.  
Johannessohn v. Polaris Indus., Inc., 
450 F. Supp. 3d 931
, 951 (D. Minn. 2020).6  When a 
party has special knowledge of material facts to which the other party does not have access, 
the party with knowledge may have a duty to disclose.  Klein v. First Edina Nat’l Bank, 
196 N.W.2d 619, 622
 (Minn. 1972); see, e.g., Richfield Bank & Trust Co. v. Sjogren, 
244 N.W.2d 648
, 651–52 (Minn. 1976).                                          

     Here, Cleveland alleges that Whirlpool had special knowledge of the alleged defect 
in  the  Dishwashers  that  Cleveland  and  other  putative  class  members  did  not  have.  
Specifically, Cleveland alleges that Whirlpool possessed knowledge of the Dishwashers’ 
defective  nature  prior  to  bringing  the  product  to  market  and  disregarded  the  Seal 
manufacturer’s installation instructions.  As such, Cleveland has plausibly alleged that 

Whirlpool had actual knowledge of the alleged defect that Cleveland and the other putative 
class members did not have.                                               
     Therefore, Cleveland has plausibly stated an MCFA claim based on fraudulent 
omissions.                                                                
         3.   Causal Relationship                                        

     Whirlpool  argues  that  Cleveland  has  not  plausibly  alleged  that  any  pre-sale 
representation or omission caused her injury.  Cleveland disagrees.       

6    Whirlpool does not cite, and the Court’s research has not located, a case holding 
that omissions are not actionable under the MUTPA absent special circumstances that 
create  a  duty  to  disclose.    However,  other  states  have  applied  a  similar  “special 
circumstances” test under their analogous unfair and deceptive trade practices acts.  See, 
e.g., Breeden v. Richmond Cmty. Coll., 
171 F.R.D. 189, 196
 (M.D.N.C. 1997) (finding 
plaintiff failed to state a claim under the North Carolina Unfair and Deceptive Trade 
Practices Act based on defendants’ lack of knowledge).                    
     “[I]n order to ultimately prove allegations of consumer fraud, the injured element 
of 
Minn. Stat. § 8.31
, subd. 3a, requires that a private plaintiff prove a causal nexus between 
the plaintiff’s injuries and the defendant’s wrongful conduct.”  Wiegand v. Walser Auto. 
Grps.,  Inc.,  
683 N.W.2d 807, 811
  (Minn.  2004)  (internal  quotation  marks  omitted).  
Allegations of reliance are not necessary to state a claim for damages resulting from such 

a violation.  
Id.
                                                         
     Here, Cleveland alleges that as a direct and proximate result of Whirlpool’s false 
and  deceptive  representations  regarding  the  Dishwashers,  Cleveland  suffered  actual 
injuries, including what Cleveland alleges to be a premature failure of her dishwasher as 
well as water damage to flooring.  Such allegations are sufficient to survive a motion to 

dismiss.  See 
id.
  (“[A] plaintiff need only plead that the defendant engaged in conduct 
prohibited by the statutes and that the plaintiff was damaged thereby.” (internal quotation 
marks omitted)).                                                          
     Accordingly, Whirlpool’s motion to dismiss on this basis is denied.  
         4.   Public Benefit                                             

    Whirlpool argues that Cleveland fails to plausibly plead that her lawsuit will confer 
a public benefit.  Cleveland disagrees.                                   
    A plaintiff may use Minnesota’s Private Attorney General statute, 
Minn. Stat. § 8.31
 (Private AG Statute), to pursue civil remedies only if the plaintiff can demonstrate 
that the action serves a public interest or benefit.  Ly v. Nystrom, 
615 N.W.2d 302, 314
 

(Minn. 2000).  Although “the public benefit requirement is not onerous, it is a necessary 
element of a plaintiff’s cause of action under the [Private AG Statute].”  Select Comfort 
Corp. v. Tempur Sealy Int’l, Inc., 
11 F. Supp. 3d 933, 937
 (D. Minn. 2014) (citations 
omitted) (internal quotation marks omitted).                              
    The  factors  that  are  necessary  to  establish  a  public  benefit  have  not  been 
“definitively delineated” by Minnesota courts.  
Id.
 (internal quotation marks omitted).  But 

in conducting its analysis, a court may examine “the degree to which the defendants’ 
alleged misrepresentations affected the public; the form of the alleged misrepresentation; 
the kind of relief sought; and whether the alleged misrepresentations are ongoing.”  
Id.
 
(internal quotation marks omitted).  These factors are addressed in turn.   
         a.  Effect on Public                                            

 Whirlpool argues that a lawsuit does not confer a public benefit because claims of 
fraudulent misrepresentation under the MCFA based on a single one-on-one transaction do 
not have an effect on the public.  See Nystrom, 
615 N.W.2d at 314
 (concluding that there 
is no public benefit when party was defrauded “in a single one-on-one transaction in which 
the fraudulent misrepresentation . . . was made only to the appellant”).  Cleveland alleges 

that  the  misrepresentations  appeared  on  Whirlpool’s  website  and  in  Whirlpool 
advertisements.  A reasonable inference from such allegations is that many people viewed 
the alleged misrepresentation.  Therefore, at least some of the alleged misrepresentations 
were not limited to a one-on-one transaction.                             
         b.  Form of Representation                                      
 Cleveland alleges that Whirlpool included the alleged misrepresentations on its website 
and in its advertisements.  Although allegations of false advertising do not establish a per 
se public benefit, dispelling false advertising supports the existence of a public benefit.  
See Select Comfort, 11 F. Supp. 3d at 937–38 (addressing public-benefit requirement under 
Minnesota law).                                                           

         c.  Relief                                                      
    When a plaintiff seeks only damages, courts typically find no public benefit.  
Id.
  
Yet a request for injunctive relief is not dispositive.  
Id.
  A public benefit ordinarily is found 
“when  the  plaintiff  seeks  relief  primarily  aimed  at  altering  the  defendant’s  conduct 
(usually, but not always, through an injunction) rather than seeking remedies for past 

wrongs (typically through damages).”  
Id.
 at 938 (quoting Buetow v. A.L.S. Enters., 
888 F. Supp. 2d 956, 960
 (D. Minn. 2012)).  Individual damages enrich or reimburse the plaintiff, 
they do not advance the public interest.  
Id.
  Here, Cleveland seeks injunctive relief, among 
other remedies and, therefore, is not seeking only damages.               
    Moreover,  Cleveland  alleges  that  this  lawsuit  will  confer  a  public  benefit  by 

notifying  putative  class  members  and  consumers  about  (1)  the  “true  quality”  of  the 
Dishwashers, including that the Dishwashers are defective and will fail before their service 
life expires, and (2) the possibility of recovering damages.              
         d.  Ongoing Representations                                     
    Cleveland  alleges  Whirlpool  continues  to  falsely  represent  through  written 

warranties and manuals that the Dishwashers are free from defect, are of a merchantable 
quality, and will perform dependably for years.  Cleveland also alleges that Whirlpool 
continues to sell, and has not recalled, the Dishwashers.                 
    For all of these reasons, Cleveland has plausibly alleged a public benefit sufficient 
to survive a motion to dismiss.                                           
    Whirlpool’s motion to dismiss Cleveland’s MCFA and MUTPA claims, Counts V 

and VII, therefore, is denied.                                            
    B.   MDTPA (Count VI)                                                
     Whirlpool argues that Cleveland’s MDTPA claim, Minn. Stat. § 325D.44, must be 
dismissed because she does not adequately allege a threat of future harm to herself and, 
therefore, lacks standing to seek injunctive relief.                      

     An MDTPA violation exists when, in the course of business, a person “causes a 
likelihood of confusion or of misunderstanding as to the source, sponsorship approval, or 
certification of goods or services, causes likelihood of confusion or of misunderstanding 
as to affiliation, connection, or association with, or certification by, another, or engages in 
any conduct which similarly creates a likelihood of confusion or of misunderstanding.”  

Jones v. Capella Univ., __, F. Supp. 3d __, 
2020 WL 6875419
, at *4 (D. Minn. Nov. 23, 
2020) (internal quotation marks omitted).  Injunctive relief is the sole remedy under the 
MDTPA.  See Minn. Stat. § 325D.45 subdiv. 1; Nelson v. Am. Fam. Mut. Ins. Co., 
262 F. Supp. 3d 835, 862
 (D. Minn. 2017), aff’d, 
899 F.3d 475
 (8th Cir. 2018).  A plaintiff 
asserting a claim under the MDTPA “must allege an irreparable injury or threat of future 

harm” to the plaintiff.  Knotts, 346 F. Supp. 3d at 1328 (citing Johnson, 
175 F. Supp. 3d at 1141
).  Here, as Cleveland has not alleged an irreparable injury, Cleveland must allege a 
threat of future harm to survive Whirlpool’s motion to dismiss.           
     Cleveland argues that her dishwasher will need to be repaired or replaced, that no 
available replacement includes a non-defective Seal, and that she “cannot reasonably 
continue to use the [d]ishwasher as the leaking increases and becomes unmanageable.”  

Taken as true, Cleveland’s allegations establish that Cleveland experiences a threat of 
future harm.  Whirlpool argues that Cleveland lacks standing because she has not alleged 
that  she  will  purchase  another  Whirlpool  dishwasher.    However,  a  plaintiff  seeking 
injunctive relief pursuant to the MDTPA need not allege that she will purchase another of 
the same allegedly defective product.  See 
id.
 (declining to dismiss MDTPA claim on the 

basis of failure to plead injunctive relief when the plaintiff made multiple allegations of 
future harm, none of which were that the plaintiff would buy another car from the defendant 
manufacturer).                                                            
     For these reasons, Whirlpool’s motion to dismiss Cleveland’s MDTPA claim, 
Count VI, is denied.                                                      

    C.   Fraudulent Concealment (Count IX)                               
     Whirlpool also seeks to dismiss Cleveland’s fraudulent-concealment claim, Count 
IX.  To plead a fraud claim under Minnesota law, the complaint must allege fraudulent 
intent, inducement, reliance and damages.  Iverson v. Johnson Gas Appliance Co., 
172 F.3d 524, 529
 (8th Cir. 1999).  A claim of fraudulent concealment must be based on an 

affirmative misrepresentation or a failure to disclose certain facts rendering the facts 
disclosed misleading absent a party’s special duty to disclose.  Id.; see Graphic Commc’ns 
Local IB Health & Welfare Fund A v. CVS Caremark Corp., 
850 N.W.2d 682, 696
 (Minn. 
2014) (observing the “common law rule [is] that an omission is actionable only under 
special circumstances that trigger a duty to disclose”).                  
     Whirlpool  argues  that  Cleveland’s  fraudulent-concealment  claim  should  be 

dismissed because the claim, which does not allege misrepresentations beyond Whirlpool’s 
warranty obligations, cannot support an independent tort.  Cleveland disagrees, asserting 
that her allegations of fraud extend beyond representations in Whirlpool’s warranty and, 
therefore, her fraudulent-concealment claim need not be dismissed.        
    Fraud is an independent cause of action under Minnesota law when the defendant’s 

breach of contract “constitutes or is accompanied by an independent tort.”  Wild v. Rarig, 
234 N.W.2d 775, 789
 (Minn. 1975).  As such, when the fraudulent concealment relates to 
a promisor’s duties under the contract, an independent fraudulent concealment claim will 
not lie.  Marvin Lumber & Cedar Co. v. PPG Indus., Inc., 
223 F.3d 873, 887
 (8th Cir. 
2000).  Accordingly, “[a] fraud claim independent of the contract is actionable, but it must 

be based upon a misrepresentation that was outside of or collateral to the contract.”  AKA 
Distrib. Co. v. Whirlpool Corp., 
137 F.3d 1083, 1086
 (8th Cir. 1998) (emphasis added).  
And, as a claim sounding in fraud, Cleveland’s fraudulent-concealment allegations are 
subject to heightened pleading standards.  See Rule 9(b), Fed. R. Civ. P.  The degree of 
particularity required by Rule 9(b) depends on the nature of the case.  E-Shops Corp., 
678 F.3d at 663
.                                                              
     As  addressed  above,  conclusory  allegations  that  the  defendant’s  conduct  was 
fraudulent and deceptive do not satisfy Rule 9(b).  
Id.
  A complaint must identify the “who, 
what, when, where, and how surrounding the alleged fraud.”  
Id.
 (internal quotation marks 
omitted).  The primary purpose of Rule 9(b)’s particularity requirement is to “facilitate a 
defendant’s ability to respond and to prepare a defense to charges of fraud.”  Com. Prop. 

Invs., Inc., 
61 F.3d at 644
.  As such, Rule 9(b) does not require a plaintiff to allege the 
precise details of every instance of fraud, as long as the complaint includes details sufficient 
to inform the defendant of “the core factual basis for the fraud claims.”  Ransom, 
918 F. Supp. 2d at 898
 (D. Minn. 2013) (internal quotation marks omitted).       
     Cleveland alleges that on September 4, 2020, a Whirlpool representative orally 

advised  Cleveland  that  Whirlpool  had  not  received  complaints  indicating  that  other 
customers had experienced Seal-related issues akin to those that Cleveland allegedly 
experienced.  Here, the complaint identifies the “who,” the Whirlpool representative; states 
the “what,” that the Whirlpool representative indicated that Whirlpool had not received 
complaints; alleges the “when,” on September 4, 2020; as well as the “where” and the 

“how,” verbally via the telephone.  Such allegations meet the Rule 9(b) pleading standards 
and, as pled, extend beyond the representations made in Whirlpool’s warranty because the 
allegations indicate that Whirlpool misled Cleveland to believe that the Seal was not 
defective.7                                                               


7    Whirlpool cites Armstrong v. Sumitomo Rubber USA, LLC, No. 16-2504(DSD/HB), 
2016 WL 6883194
, at *2 (D. Minn. Nov. 18, 2016), to support the proposition that the 
September 4, 2020 call did not prevent Cleveland from discovering the facts giving rise to 
     For these reasons, Whirlpool’s motion to dismiss Count IX is denied. 






















her claim.  But Armstrong is inapposite.  Armstrong addresses tolling the statute of 
limitations because of fraudulent concealment, not a stand-alone claim of fraudulent 
concealment.  See Marvin Lumber, 
223 F.3d at 887
 (addressing fraudulent concealment as 
an independent tort pleaded separately from fraudulent concealment as tolling mechanism). 

ORDER

    Based on the foregoing analysis and all the files, records and proceedings herein, IT 
IS HEREBY ORDERED that Defendant Whirlpool Corporation’s motion to dismiss, 
(Dkt. 27), is GRANTED IN PART AND DENIED IN PART as follows:              
    1.   Whirlpool’s motion to dismiss Counts III and IV is GRANTED, and those 

claims are DISMISSED WITHOUT PREJUDICE8; and                              
    2.   Whirlpool’s motion to dismiss Counts I, II, V, VI, VII, VIII, and IX is 
DENIED.                                                                   
Dated:  July 27, 2021                   s/Wilhelmina M. Wright            
                                       Wilhelmina M. Wright              
                                       United States District Judge      












8    Cleveland requests leave to amend her complaint if any counts are dismissed.  
Cleveland cites no legal or factual grounds for granting this request absent a motion to 
amend.  As this matter is not properly before the Court, it will not be addressed further.  

Reference

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