Truong v. Collins Aerospace System

U.S. District Court, District of Minnesota

Truong v. Collins Aerospace System

Trial Court Opinion

                   UNITED STATES DISTRICT COURT                          
                      DISTRICT OF MINNESOTA                              
LISA TRUONG,                                                             
                                     Civil No. 23-1346 (JRT/DLM)         
                       Plaintiff,                                        

v.                                                                       
                                 MEMORANDUM OPINION AND ORDER            
COLLINS AEROSPACE SYSTEM, SEYFARTH  GRANTING DEFENDANTS’ MOTION TO       
& SHAW LLP, AND ROSEMOUNT         DISMISS AND DENYING PLAINTIFF’S        
AEROSPCE INC.,                    MOTION FOR DEFAULT JUDGMENT            

                      Defendants.                                        

    Lisa Truong, 4146 134th Lane, Savage, MN 55378, pro se Plaintiff.    

    Jason M. Torres, SEYFARTH SHAW LLP, 233 South Wacker Drive, Suite 8000, 
    Chicago,  IL  60606;  Pablo  Orozco,  NILAN  JOHNSON  LEWIS  PA,  250 
    Marquette  Avenue  South,  Suite  800,  Minneapolis,  MN  55401,  for 
    Defendants.                                                          


    Plaintiff  Lisa  Truong  brings  this  action  against  Collins  Aerospace  System, 
Rosemount Aerospace Inc., and Seyfarth & Shaw LLP (collectively, “Defendants”).  Truong 
alleges that Defendants discriminated and retaliated against her in violation of Title VII of 
the Civil Rights Act of 1964.  Specifically, Truong asserts that Collins did not promote her 
because of an action she filed against Collins in 2018.                   
    Defendants filed a motion to dismiss for insufficient service of process under Rules 
12(b)(4) and 12(b)(5) of the Federal Rules of Civil Procedure (“FRCP”).  Truong moves for 
default judgment.  Because it finds that service of process is insufficient to satisfy the 
relevant provisions of the FRCP, the Court will grant Defendants’ motion to dismiss and 
deny Truong’s motion for default judgment.                                

                          BACKGROUND                                     
I.   FACTS                                                                
    Truong works for Collins in Burnsville, Minnesota.  (Compl. at 3, May 12, 2023, 
Docket No. 1; Addendum at 1, May 12, 2023, Docket No. 1-1.)  Since December 2021, 
Truong has attempted to get promoted to no avail.  (Id.)  She attributes Collins’ reticence 

to  a  2018  action  she  filed  against  Collins  that  alleged  race  and  national  origin 
discrimination.  (Id.); see Compl. at 4, Truong v. UTC Aerospace Sys., No. 18-941 (D. Minn. 
Apr. 5, 2018), Docket No. 1.  Truong specifically asserts that one of Collins’s departments 

had  at  least  seven  open  positions,  but  that  Collins  filled  those  positions  with  less-
experienced candidates.   (Addendum at 1.)  Truong also alleges that Collins promoted a 
Pakistani employee instead of Truong.  (Id.)                              
    When  Truong  complained  to  her  manager  and  Human  Resources  about  her 

concerns regarding her failed promotions, Truong alleges that Collins’s leadership did not 
provide support or address the issue.  (Id. at 2.)  After Truong met with leadership, her 
manager started to treat her differently.  (Id.)  Truong alleges that he gave her new work 
instructions, began micromanaging, and gave her verbal and written warnings.  (Id.)  In 

addition, Collins suspended Truong for five weeks with pay without providing her a 
reason.  (Exhibit at 2, May 12, 2023, Docket No. 1-2.)                    
    Because of Collins’s conduct, Truong asserts that she has been unable to advance 
her career.  (Addendum at 3.)  She alleges that Defendants discriminated and retaliated 

against her in violation of Title VII of the Civil Rights Act of 1964.  (Compl. at 3.); see 42 
U.S.C. § 2000e, et seq.                                                   
II.  PROCEDURAL HISTORY                                                   
    Truong  filed  a  Complaint  on  May  12,  2023.    (See  generally  Compl.)    Shortly 

thereafter, she filed an executed Summons with the Court.  (See Summons at 1, June 12, 
2023, Docket No. 4.)  After more than 21 days elapsed  without an appearance by 
Defendants, Magistrate Judge Douglas L. Micko ordered Truong to notify Defendants or 
their counsel that they must answer or otherwise respond to the Complaint.  (See Order 

to Answer at 1, June 14, 2023, Docket No. 5.)  The Order warned that failure to comply 
may result in a recommendation of dismissal of the action for failure to prosecute.  (Id. at 
2.)                                                                       
    On June 23, 2023, the parties met and conferred by telephone to resolve the issue 

of service.  (Defs.’ Meet and Confer Statement, June 26, 2023, Docket No. 11.)  Defendants 
claim that Truong admitted during the telephone conversation that she did not serve the 
Complaint on any of the Defendants.  (Defs.’ Mot. Dismiss (“Defs.’ Mot.”) ¶ 6, June 26, 

2023, Docket No. 8.)  Defendants offered to waive service and stipulate to a responsive 
pleading date.  (Id.)  Truong declined.  (Id.)                            
    On the day after the telephone conversation, Truong filed a notice in which she 
admitted that she did not serve the Complaint on all Defendants and that “today, I would 
like to submit the complaint package.”  (Notice at 1, June 24, 2023, Docket No. 16.)  
Truong attached a receipt for express 2-day and first-class mail to locations in Charlotte, 

North Carolina, Chicago, Illinois, and Burnsville.  (See id. at 2.)  Truong later filed a letter 
with the Court in which she asserted that she “update[d] the complaint to all Defendants 
on June 24, 2023.”  (Pl.’s Letter to District Judge at 1, July 17, 2023, Docket No. 20.) 
    On June 26, 2023, Defendants filed a Motion to Dismiss pursuant to Local Rule 7.1 

and FRCP 12(b)(4) and 12(b)(5).  (See Defs.’ Mot. at 1.)  Defendants allege that Truong has 
neither served the Complaint on any of them nor requested a waiver of service.  (Defs.’ 
Mot.  ¶  1.)    Defendants  maintain  that  on  May  31,  2023,  two  Summonses  but  no 

Complaints were delivered by mail to (1) a General Manager at Truong’s workplace in 
Minnesota,  and  (2)  an  attorney  for  the  parent  company  of  the  named  corporate 
defendants in North Carolina.  (Id. ¶ 2.)  Neither Summons was executed or returned to 
Truong, and neither the General Manager nor the attorney who received the Summonses 

were authorized to accept service on behalf of any of the Defendants.  (Id. ¶¶ 2, 4.)  
Notably, the Summonses were addressed generally to “Collins Aerospace System” and 
“Rosemount Aerospace Inc dba UTC Aerospace Systems.”  (Defs.’ Index of Exs., Ex. 1 at 2, 
Ex. 2 at 2, June 26, 2023, Docket Nos. 10-1, 10-2.)  The third defendant, Seyfarth & Shaw 

LLP, has no record of Truong serving a Summons or Complaint.  (Defs.’ Mot. ¶ 4.)  Further, 
Defendants assert that the Summons which was executed and returned on May 22, 2023 
was not signed or returned by any of the Defendants’ authorized agents.  (Id. ¶ 3.)   
    On August 14, 2023, Truong filed a Motion for Default Judgment, arguing that 
Defendants had not timely responded to the Complaint.  (Pl.’s Mot. Default J. (“Pl.’s 

Mot.”) at 1, Aug. 15, 2023, Docket No. 23.)  Truong also filed copies of the two mailed 
Summonses as well as a copy of the third Summons, which was addressed to “Seyfarth & 
Shaw LLP.”  (Pl.’s Ex. 1 re Mot. Default J. at 8, Aug. 15, 2023, Docket No. 24.)   
                           DISCUSSION                                    

I.   DEFENDANTS’ MOTION TO DISMISS UNDER RULE 12(b)(4) AND RULE 12(b)(5)  
    Defendants move to dismiss Truong’s Complaint for insufficient service of process. 
See Fed. R. Civ. P. 12(b)(4), (5).  Because it finds that service was ineffective, the Court will 
grant the Defendants’ motion.                                             

    A.   Standard of Review                                              
    Proper service is essential for a court to exercise jurisdiction over a party.  Murphy 
Bros. v. Michetti Pipe Stringing, Inc., 
526 U.S. 344, 350
 (1999); Printed Media Servs., Inc. 
v. Solna Web, Inc., 
11 F.3d 838, 843
 (8th Cir. 1993).  Questions concerning a court’s 

jurisdiction must be resolved before considering any matter on the merits.  Crawford v. F. 
Hoffman-La Roche Ltd., 
267 F.3d 760, 764
 (8th Cir. 2001).                 
    Federal Rules of Civil Procedure 12(b)(4) and 12(b)(5) allow a party to move to 
dismiss a complaint for insufficient service of process.  The standard of review for a 

motion to dismiss for insufficient service is the same as that used for a 12(b)(2) motion to 
dismiss for lack of personal jurisdiction.  See Disability Support All. v. Billman, No. 15-3649, 
2016 WL 755620
, at *2 (D. Minn. Feb. 25, 2016) (citing Kammona v. Onteco Corp., 
587 Fed. Appx. 575, 578
 (11th Cir. 2014)).  This means that to survive a motion to dismiss for 
insufficient  service,  Truong  “must  plead  sufficient  facts  to  support  a  reasonable 

inference” that the Defendants were properly served.  Creative Calling Sols., Inc. v. LF 
Beauty Ltd., 
799 F.3d 975, 979
 (8th Cir. 2015) (internal quotation mark omitted) (quoting 
K-V Pharm. Co. v. J. Uriach & CIA, S.A., 
648 F.3d 588
, 591–92 (8th Cir. 2011)).  In other 
words, Truong bears the burden of proof to establish by a preponderance of the evidence 

that service was proper.  
Id.
  The Court will not dismiss the action for insufficient service 
“if the evidence, viewed in the light most favorable to [Truong], is sufficient to support a 
conclusion that” service was proper.  
Id.
                                 

    In the context of a motion to dismiss for insufficient service, the parties may submit 
affidavits and evidence “to bolster their positions on the motion.”  
Id.
  If the court relies 
on  such  evidence,  the  “motion  is  in  substance  one  for  summary  judgment.”    
Id.
  
Accordingly,  because  Defendants  and  Truong  submitted  exhibits  to  bolster  their 

positions, the Court will treat Defendants’ motion as one for summary judgment.   
    In addition, a court must liberally construe a pro se plaintiff’s claims.  Erickson v. 
Pardus, 
551 U.S. 89, 94
 (2007).   However, pro se litigants are not excused from failing to 
comply with substantive or procedural law.  Burgs v. Sissel, 
745 F.2d 526, 528
 (8th Cir. 

1984).                                                                    
    B.   Truong’s Attempted Service                                      
    Whether Truong properly effected service on Defendants turns on whether she 

served all three Defendants with a copy of the Complaint and in compliance with the 
federal rules regarding service for corporations and partnerships.        
    First,  Rule  4(c)(1)  requires  that  a  copy  of  the  complaint  be  served  with  the 
summons.  See Fed. R. Civ. P. 4(c)(1).  It is the plaintiff’s responsibility to ensure that the 

summons and complaint are served on the defendants.  See 
id.
              
    Here, Truong admits that she did not initially serve a copy of the Complaint on all 
three Defendants.  And the only evidence that Truong later served the Complaint on 
Defendants is a receipt from June 24, 2023, for express 2-day and first-class mail to three 

unspecified locations in Charlotte, North Carolina, Chicago, Illinois, and Burnsville.  There 
is no evidence that the mail packages included a Summons and Complaint.   With such 
scant evidence, Truong has failed to satisfy her burden of proof that she properly served 
the Complaint on all three Defendants.                                    

    Second,  Rule  4(h)  provides  the  methods  for  effecting  service  of  process  on 
corporations and partnerships.  See Fed. R. Civ. P. 4(h).  Service upon the Defendants may 
be effected “(A) in the manner prescribed by Rule 4(e)(1) for serving an individual; or (B) 

by delivering a copy of the summons and of the complaint to an officer, a managing or 
general agent, or any other agent authorized by appointment or by law to receive service 
of process.”  Fed. R. Civ. P. 4(h)(1).  Notably, mailing a summons and complaint to a 
corporate defendant that is not addressed to an officer, manager, or authorized agent is 
insufficient.  See Larsen v. Mayo Med. Ctr., 
218 F.3d 863, 868
 (8th Cir. 2000). 

    Here, neither the General Manager nor the attorney who received Summonses 
were authorized to accept service on behalf of any of the Defendants.  In addition, 
Seyfarth  &  Shaw  LLP  has  no  record  of  Truong  serving  a  Summons  or  Complaint.  
Moreover,  the  Summonses  that  Truong  sent  to  Defendants  were  addressed  to  the 

Defendants generally and not to an officer, manager, or authorized agent as required.  
See Larsen, 
218 F.3d at 868
.  Truong neither argues nor presents evidence to the contrary.  
Thus,  she  has  not  met  her  burden  of  proving  that  she  effected  proper  service  on 

Defendants.                                                               
    Lastly, Rule 4(d) permits a defendant to waive service.  See Fed. R. Civ. P. 4(d).  
However, Truong declined Defendants’ offer to waive service on the June 23, 2023 phone 
call.                                                                     

    Because Truong failed to meet her burden of proving that she properly served all 
Defendants with the Complaint and in accordance with the service rules for corporations 
and partnerships, the Court will grant Defendants’ motion to dismiss.     
II.  PLAINTIFF’S MOTION FOR DEFAULT JUDGMENT                              

    Truong requests that default judgment be entered against Defendants because she 
argues  that  Defendants  failed  to  timely  respond  to  her  Complaint.    But  because 
Defendants timely responded by filing a motion to dismiss, the Court will deny Truong’s 
motion.                                                                   
    A.       Standard of Review                                          
    Rule 55 provides that “[w]hen a party against whom a judgment for affirmative 

relief is sought has failed to plead or otherwise defend, and that failure is shown by 
affidavit or otherwise, the clerk must enter the party’s default.”  Fed. R. Civ. P. 55(a).  
Thereafter, the Court may enter a judgment of default.  See Semler v. Klang, 
603 F. Supp. 2d 1211, 1218
 (D. Minn. 2009); see also Fed. R. Civ. P. 55(b).  “The Federal Rules of Civil 

Procedure commit the entry of a default judgment against a party to the sound discretion 
of the trial court.”  FTC v. Packers Brand Meats, Inc., 
562 F.2d 9, 10
 (8th Cir. 1977) (per 
curiam).                                                                  
    B.        Analysis                                                   

    Under the federal rules, a defendant must respond “within 21 days after being 
served with the summons and complaint.”  Fed. R. Civ. P. 12(a)(1)(A)(i).  A defendant is 
permitted to file a motion to dismiss in lieu of an answer.  See Semler, 
603 F. Supp. 2d at 1219
; see also Fed. R. Civ. P. 12(b).                                     

    Here, Truong has failed to meet her burden of proof to establish that she properly 
served all three Defendants with the summons and complaint.  Irrespective, Defendants 
timely responded by filing a motion to dismiss within 21 days of the Magistrate Judge’s 
order requiring them to respond.  See, e.g., Semler, 
603 F. Supp. 2d at 1219
 (denying 

plaintiff’s motion for default judgment where defendant timely filed motion to dismiss in 
lieu of an answer).                                                       
     Therefore, because Defendants timely responded to Truong’s Complaint by filing 
a motion to dismiss, the Court will deny Truong’s motion for default judgment. 
                                CONCLUSION 
     Because service of process is insufficient and Defendants properly responded by 
filing  a motion to dismiss, the Court will grant Defendants’ motion to dismiss and deny 
Truong’s motion for default judgment.* 

ORDER

     Based on the foregoing, and all the files,  records, and  proceedings  herein,  IT IS 
HEREBY ORDERED that: 
     1.  Defendants’ Motion to Dismiss [Docket No. 8] is GRANTED; 
     2.  Plaintiff's Complaint is DISMISSED without prejudice; and 
     3.  Plaintiff's Motion for Default Judgment [Docket No. 23] is DENIED. 
LET JUDGMENT BE ENTERED ACCORDINGLY. 

DATED:  January 10, 2024                           dot, MK. (sda 
at Minneapolis, Minnesota.                         JOHN R. TUNHEIM 
                                            United States District Judge 

     1 The Court is dismissing the complaint without prejudice.  Dismissal without prejudice 
means that a plaintiff can re-file  a complaint at a later date after making the necessary changes. 
                                    -10- 

Trial Court Opinion

                   UNITED STATES DISTRICT COURT                          
                      DISTRICT OF MINNESOTA                              
LISA TRUONG,                                                             
                                     Civil No. 23-1346 (JRT/DLM)         
                       Plaintiff,                                        

v.                                                                       
                                 MEMORANDUM OPINION AND ORDER            
COLLINS AEROSPACE SYSTEM, SEYFARTH  GRANTING DEFENDANTS’ MOTION TO       
& SHAW LLP, AND ROSEMOUNT         DISMISS AND DENYING PLAINTIFF’S        
AEROSPCE INC.,                    MOTION FOR DEFAULT JUDGMENT            

                      Defendants.                                        

    Lisa Truong, 4146 134th Lane, Savage, MN 55378, pro se Plaintiff.    

    Jason M. Torres, SEYFARTH SHAW LLP, 233 South Wacker Drive, Suite 8000, 
    Chicago,  IL  60606;  Pablo  Orozco,  NILAN  JOHNSON  LEWIS  PA,  250 
    Marquette  Avenue  South,  Suite  800,  Minneapolis,  MN  55401,  for 
    Defendants.                                                          


    Plaintiff  Lisa  Truong  brings  this  action  against  Collins  Aerospace  System, 
Rosemount Aerospace Inc., and Seyfarth & Shaw LLP (collectively, “Defendants”).  Truong 
alleges that Defendants discriminated and retaliated against her in violation of Title VII of 
the Civil Rights Act of 1964.  Specifically, Truong asserts that Collins did not promote her 
because of an action she filed against Collins in 2018.                   
    Defendants filed a motion to dismiss for insufficient service of process under Rules 
12(b)(4) and 12(b)(5) of the Federal Rules of Civil Procedure (“FRCP”).  Truong moves for 
default judgment.  Because it finds that service of process is insufficient to satisfy the 
relevant provisions of the FRCP, the Court will grant Defendants’ motion to dismiss and 
deny Truong’s motion for default judgment.                                

                          BACKGROUND                                     
I.   FACTS                                                                
    Truong works for Collins in Burnsville, Minnesota.  (Compl. at 3, May 12, 2023, 
Docket No. 1; Addendum at 1, May 12, 2023, Docket No. 1-1.)  Since December 2021, 
Truong has attempted to get promoted to no avail.  (Id.)  She attributes Collins’ reticence 

to  a  2018  action  she  filed  against  Collins  that  alleged  race  and  national  origin 
discrimination.  (Id.); see Compl. at 4, Truong v. UTC Aerospace Sys., No. 18-941 (D. Minn. 
Apr. 5, 2018), Docket No. 1.  Truong specifically asserts that one of Collins’s departments 

had  at  least  seven  open  positions,  but  that  Collins  filled  those  positions  with  less-
experienced candidates.   (Addendum at 1.)  Truong also alleges that Collins promoted a 
Pakistani employee instead of Truong.  (Id.)                              
    When  Truong  complained  to  her  manager  and  Human  Resources  about  her 

concerns regarding her failed promotions, Truong alleges that Collins’s leadership did not 
provide support or address the issue.  (Id. at 2.)  After Truong met with leadership, her 
manager started to treat her differently.  (Id.)  Truong alleges that he gave her new work 
instructions, began micromanaging, and gave her verbal and written warnings.  (Id.)  In 

addition, Collins suspended Truong for five weeks with pay without providing her a 
reason.  (Exhibit at 2, May 12, 2023, Docket No. 1-2.)                    
    Because of Collins’s conduct, Truong asserts that she has been unable to advance 
her career.  (Addendum at 3.)  She alleges that Defendants discriminated and retaliated 

against her in violation of Title VII of the Civil Rights Act of 1964.  (Compl. at 3.); see 42 
U.S.C. § 2000e, et seq.                                                   
II.  PROCEDURAL HISTORY                                                   
    Truong  filed  a  Complaint  on  May  12,  2023.    (See  generally  Compl.)    Shortly 

thereafter, she filed an executed Summons with the Court.  (See Summons at 1, June 12, 
2023, Docket No. 4.)  After more than 21 days elapsed  without an appearance by 
Defendants, Magistrate Judge Douglas L. Micko ordered Truong to notify Defendants or 
their counsel that they must answer or otherwise respond to the Complaint.  (See Order 

to Answer at 1, June 14, 2023, Docket No. 5.)  The Order warned that failure to comply 
may result in a recommendation of dismissal of the action for failure to prosecute.  (Id. at 
2.)                                                                       
    On June 23, 2023, the parties met and conferred by telephone to resolve the issue 

of service.  (Defs.’ Meet and Confer Statement, June 26, 2023, Docket No. 11.)  Defendants 
claim that Truong admitted during the telephone conversation that she did not serve the 
Complaint on any of the Defendants.  (Defs.’ Mot. Dismiss (“Defs.’ Mot.”) ¶ 6, June 26, 

2023, Docket No. 8.)  Defendants offered to waive service and stipulate to a responsive 
pleading date.  (Id.)  Truong declined.  (Id.)                            
    On the day after the telephone conversation, Truong filed a notice in which she 
admitted that she did not serve the Complaint on all Defendants and that “today, I would 
like to submit the complaint package.”  (Notice at 1, June 24, 2023, Docket No. 16.)  
Truong attached a receipt for express 2-day and first-class mail to locations in Charlotte, 

North Carolina, Chicago, Illinois, and Burnsville.  (See id. at 2.)  Truong later filed a letter 
with the Court in which she asserted that she “update[d] the complaint to all Defendants 
on June 24, 2023.”  (Pl.’s Letter to District Judge at 1, July 17, 2023, Docket No. 20.) 
    On June 26, 2023, Defendants filed a Motion to Dismiss pursuant to Local Rule 7.1 

and FRCP 12(b)(4) and 12(b)(5).  (See Defs.’ Mot. at 1.)  Defendants allege that Truong has 
neither served the Complaint on any of them nor requested a waiver of service.  (Defs.’ 
Mot.  ¶  1.)    Defendants  maintain  that  on  May  31,  2023,  two  Summonses  but  no 

Complaints were delivered by mail to (1) a General Manager at Truong’s workplace in 
Minnesota,  and  (2)  an  attorney  for  the  parent  company  of  the  named  corporate 
defendants in North Carolina.  (Id. ¶ 2.)  Neither Summons was executed or returned to 
Truong, and neither the General Manager nor the attorney who received the Summonses 

were authorized to accept service on behalf of any of the Defendants.  (Id. ¶¶ 2, 4.)  
Notably, the Summonses were addressed generally to “Collins Aerospace System” and 
“Rosemount Aerospace Inc dba UTC Aerospace Systems.”  (Defs.’ Index of Exs., Ex. 1 at 2, 
Ex. 2 at 2, June 26, 2023, Docket Nos. 10-1, 10-2.)  The third defendant, Seyfarth & Shaw 

LLP, has no record of Truong serving a Summons or Complaint.  (Defs.’ Mot. ¶ 4.)  Further, 
Defendants assert that the Summons which was executed and returned on May 22, 2023 
was not signed or returned by any of the Defendants’ authorized agents.  (Id. ¶ 3.)   
    On August 14, 2023, Truong filed a Motion for Default Judgment, arguing that 
Defendants had not timely responded to the Complaint.  (Pl.’s Mot. Default J. (“Pl.’s 

Mot.”) at 1, Aug. 15, 2023, Docket No. 23.)  Truong also filed copies of the two mailed 
Summonses as well as a copy of the third Summons, which was addressed to “Seyfarth & 
Shaw LLP.”  (Pl.’s Ex. 1 re Mot. Default J. at 8, Aug. 15, 2023, Docket No. 24.)   
                           DISCUSSION                                    

I.   DEFENDANTS’ MOTION TO DISMISS UNDER RULE 12(b)(4) AND RULE 12(b)(5)  
    Defendants move to dismiss Truong’s Complaint for insufficient service of process. 
See Fed. R. Civ. P. 12(b)(4), (5).  Because it finds that service was ineffective, the Court will 
grant the Defendants’ motion.                                             

    A.   Standard of Review                                              
    Proper service is essential for a court to exercise jurisdiction over a party.  Murphy 
Bros. v. Michetti Pipe Stringing, Inc., 
526 U.S. 344, 350
 (1999); Printed Media Servs., Inc. 
v. Solna Web, Inc., 
11 F.3d 838, 843
 (8th Cir. 1993).  Questions concerning a court’s 

jurisdiction must be resolved before considering any matter on the merits.  Crawford v. F. 
Hoffman-La Roche Ltd., 
267 F.3d 760, 764
 (8th Cir. 2001).                 
    Federal Rules of Civil Procedure 12(b)(4) and 12(b)(5) allow a party to move to 
dismiss a complaint for insufficient service of process.  The standard of review for a 

motion to dismiss for insufficient service is the same as that used for a 12(b)(2) motion to 
dismiss for lack of personal jurisdiction.  See Disability Support All. v. Billman, No. 15-3649, 
2016 WL 755620
, at *2 (D. Minn. Feb. 25, 2016) (citing Kammona v. Onteco Corp., 
587 Fed. Appx. 575, 578
 (11th Cir. 2014)).  This means that to survive a motion to dismiss for 
insufficient  service,  Truong  “must  plead  sufficient  facts  to  support  a  reasonable 

inference” that the Defendants were properly served.  Creative Calling Sols., Inc. v. LF 
Beauty Ltd., 
799 F.3d 975, 979
 (8th Cir. 2015) (internal quotation mark omitted) (quoting 
K-V Pharm. Co. v. J. Uriach & CIA, S.A., 
648 F.3d 588
, 591–92 (8th Cir. 2011)).  In other 
words, Truong bears the burden of proof to establish by a preponderance of the evidence 

that service was proper.  
Id.
  The Court will not dismiss the action for insufficient service 
“if the evidence, viewed in the light most favorable to [Truong], is sufficient to support a 
conclusion that” service was proper.  
Id.
                                 

    In the context of a motion to dismiss for insufficient service, the parties may submit 
affidavits and evidence “to bolster their positions on the motion.”  
Id.
  If the court relies 
on  such  evidence,  the  “motion  is  in  substance  one  for  summary  judgment.”    
Id.
  
Accordingly,  because  Defendants  and  Truong  submitted  exhibits  to  bolster  their 

positions, the Court will treat Defendants’ motion as one for summary judgment.   
    In addition, a court must liberally construe a pro se plaintiff’s claims.  Erickson v. 
Pardus, 
551 U.S. 89, 94
 (2007).   However, pro se litigants are not excused from failing to 
comply with substantive or procedural law.  Burgs v. Sissel, 
745 F.2d 526, 528
 (8th Cir. 

1984).                                                                    
    B.   Truong’s Attempted Service                                      
    Whether Truong properly effected service on Defendants turns on whether she 

served all three Defendants with a copy of the Complaint and in compliance with the 
federal rules regarding service for corporations and partnerships.        
    First,  Rule  4(c)(1)  requires  that  a  copy  of  the  complaint  be  served  with  the 
summons.  See Fed. R. Civ. P. 4(c)(1).  It is the plaintiff’s responsibility to ensure that the 

summons and complaint are served on the defendants.  See 
id.
              
    Here, Truong admits that she did not initially serve a copy of the Complaint on all 
three Defendants.  And the only evidence that Truong later served the Complaint on 
Defendants is a receipt from June 24, 2023, for express 2-day and first-class mail to three 

unspecified locations in Charlotte, North Carolina, Chicago, Illinois, and Burnsville.  There 
is no evidence that the mail packages included a Summons and Complaint.   With such 
scant evidence, Truong has failed to satisfy her burden of proof that she properly served 
the Complaint on all three Defendants.                                    

    Second,  Rule  4(h)  provides  the  methods  for  effecting  service  of  process  on 
corporations and partnerships.  See Fed. R. Civ. P. 4(h).  Service upon the Defendants may 
be effected “(A) in the manner prescribed by Rule 4(e)(1) for serving an individual; or (B) 

by delivering a copy of the summons and of the complaint to an officer, a managing or 
general agent, or any other agent authorized by appointment or by law to receive service 
of process.”  Fed. R. Civ. P. 4(h)(1).  Notably, mailing a summons and complaint to a 
corporate defendant that is not addressed to an officer, manager, or authorized agent is 
insufficient.  See Larsen v. Mayo Med. Ctr., 
218 F.3d 863, 868
 (8th Cir. 2000). 

    Here, neither the General Manager nor the attorney who received Summonses 
were authorized to accept service on behalf of any of the Defendants.  In addition, 
Seyfarth  &  Shaw  LLP  has  no  record  of  Truong  serving  a  Summons  or  Complaint.  
Moreover,  the  Summonses  that  Truong  sent  to  Defendants  were  addressed  to  the 

Defendants generally and not to an officer, manager, or authorized agent as required.  
See Larsen, 
218 F.3d at 868
.  Truong neither argues nor presents evidence to the contrary.  
Thus,  she  has  not  met  her  burden  of  proving  that  she  effected  proper  service  on 

Defendants.                                                               
    Lastly, Rule 4(d) permits a defendant to waive service.  See Fed. R. Civ. P. 4(d).  
However, Truong declined Defendants’ offer to waive service on the June 23, 2023 phone 
call.                                                                     

    Because Truong failed to meet her burden of proving that she properly served all 
Defendants with the Complaint and in accordance with the service rules for corporations 
and partnerships, the Court will grant Defendants’ motion to dismiss.     
II.  PLAINTIFF’S MOTION FOR DEFAULT JUDGMENT                              

    Truong requests that default judgment be entered against Defendants because she 
argues  that  Defendants  failed  to  timely  respond  to  her  Complaint.    But  because 
Defendants timely responded by filing a motion to dismiss, the Court will deny Truong’s 
motion.                                                                   
    A.       Standard of Review                                          
    Rule 55 provides that “[w]hen a party against whom a judgment for affirmative 

relief is sought has failed to plead or otherwise defend, and that failure is shown by 
affidavit or otherwise, the clerk must enter the party’s default.”  Fed. R. Civ. P. 55(a).  
Thereafter, the Court may enter a judgment of default.  See Semler v. Klang, 
603 F. Supp. 2d 1211, 1218
 (D. Minn. 2009); see also Fed. R. Civ. P. 55(b).  “The Federal Rules of Civil 

Procedure commit the entry of a default judgment against a party to the sound discretion 
of the trial court.”  FTC v. Packers Brand Meats, Inc., 
562 F.2d 9, 10
 (8th Cir. 1977) (per 
curiam).                                                                  
    B.        Analysis                                                   

    Under the federal rules, a defendant must respond “within 21 days after being 
served with the summons and complaint.”  Fed. R. Civ. P. 12(a)(1)(A)(i).  A defendant is 
permitted to file a motion to dismiss in lieu of an answer.  See Semler, 
603 F. Supp. 2d at 1219
; see also Fed. R. Civ. P. 12(b).                                     

    Here, Truong has failed to meet her burden of proof to establish that she properly 
served all three Defendants with the summons and complaint.  Irrespective, Defendants 
timely responded by filing a motion to dismiss within 21 days of the Magistrate Judge’s 
order requiring them to respond.  See, e.g., Semler, 
603 F. Supp. 2d at 1219
 (denying 

plaintiff’s motion for default judgment where defendant timely filed motion to dismiss in 
lieu of an answer).                                                       
     Therefore, because Defendants timely responded to Truong’s Complaint by filing 
a motion to dismiss, the Court will deny Truong’s motion for default judgment. 
                                CONCLUSION 
     Because service of process is insufficient and Defendants properly responded by 
filing  a motion to dismiss, the Court will grant Defendants’ motion to dismiss and deny 
Truong’s motion for default judgment.* 

ORDER

     Based on the foregoing, and all the files,  records, and  proceedings  herein,  IT IS 
HEREBY ORDERED that: 
     1.  Defendants’ Motion to Dismiss [Docket No. 8] is GRANTED; 
     2.  Plaintiff's Complaint is DISMISSED without prejudice; and 
     3.  Plaintiff's Motion for Default Judgment [Docket No. 23] is DENIED. 
LET JUDGMENT BE ENTERED ACCORDINGLY. 

DATED:  January 10, 2024                           dot, MK. (sda 
at Minneapolis, Minnesota.                         JOHN R. TUNHEIM 
                                            United States District Judge 

     1 The Court is dismissing the complaint without prejudice.  Dismissal without prejudice 
means that a plaintiff can re-file  a complaint at a later date after making the necessary changes. 
                                    -10- 

Reference

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