Carswell v. Western Union Telegraph Co.
Carswell v. Western Union Telegraph Co.
Opinion of the Court
On 16 October, 1908, tbe plaintiff’s wife, wbo bad an infant six days old, was suddenly taken worse. Tbe plaintiff asked tbe defendant’s agent at Nebo to send a message to Dr. Brookshire at Bridgewater, 6 miles away. It was a little after 9 o’clock at nigbt. Tbe agent said tbat be would send it “if there was nothing tbe matter at tbe other end of tbe line.” Tbe message read as follows: “Dr. Brookshire, Bridgewater, N. C.: Come at once. My wife very sick. T. W. Carswell.”
Tbe plaintiff paid for tbe message. Tbe message was received by tbe operator at Bridgewater, but was not delivered till 12 o’clock at nigbt, when tbe plaintiff himself passed tbe station at Bridgewater, and tbe operator came out and banded him tbe message and asked him to deliver it to Dr. Brookshire. Tbe plaintiff getting no response from Bridgewater, assumed that all was right at tbat end, and tbat tbe message bad been re
The defendant’s operator at Bridgewater testified that he received the message about 9 o’clock, which was after office hours, and that he wired back to the operator at Nebo that he could not deliver it before 11 o’clock. There is no evidence that this message was communicated to the plaintiff. On the contrary, when the plaintiff offered to testify as to what the operator at Nebo told him, the evidence was excluded on the objection of the defendant. The reasonable inference is that he would have testified that the information he received was that the operator at Bridgewater had wired back that he would deliver the message. The plaintiff’s conduct corroborates this, for he testifies that he remained for two hours longer waiting for Dr. Brookshire, expecting him to come.
This case is “on all-fours” with Carter v. Tel. Co., 141 N. C., 374, which holds that while the telegraph company can fix reasonable office hours, yet when the operator at the sending office received this message, he waived this regulation; and when the operator at the receiving office took the message, he also waived the office hours regulation, and if he could not deliver the message he should promptly have so wired back. It is true that the operator at Bridgewater did testify that he so wired, but the burden was on the defendant to show that such service message was delivered to the plaintiff, or that without its negligence this could not be done. It is not shown that this service message (if it was sent) was delivered to the plaintiff, and, on the contrary, the plaintiff was not allowed, by reason of defendant’s objection, to testify what the agent at Nebo told
In Cogdell v. Tel. Co., 135 N. C., 436, the Court said that “It is the duty of the telegraph company to promptly inform the sender of a message when, for any reason, it cannot be delivered,” citing Hendricks v. Tel. Co., 126 N. C., 304; Laudie v. Tel. Co., ib., 431; Bright v. Tel. Co., 132 N. C., 324; Hinson v. Tel. Co., 132 N. C., 467; and Bryan v. Tel. Co., 133 N. C., 603, in all of which it had been so held. The same ruling has been made since in Green v. Tel. Co., 136 N. C., 507; in Carter v. Tel. Co., 141 N. C., 378; and in other cases. In Suttle v. Tel. Co. the same doctrine is laid down, the Court citing many cases holding that the telegraph company may waive its office hours, and does so if it receives the message at the sending office, and also at the receiving office, if no objection is communicated back to the sender. In Cates v. Tel. Co., 151 N. C., 500, Walker, J., cites and approves Carter v. Tel. Co., 141 N. C., 378, and Suttle v. Tel. Co., 148 N. C., 480, and pertinently says of the operator at the receiving office in Carter’s case: “His silence was calculated to mislead the sender, who could have procured the early attendance of her physician at her bedside by other means, if he had known of the true situation. That decision was right, and in perfect accord with our decision in this ease.” In the present case if the defendant company had communicated to the plaintiff that it could not promptly deliver this message, the plaintiff would have gone at once to Bridgewater, without waiting two hours as he did, witnessing
There was ample evidence to submit the issues of negligence to the jury. The other exceptions are covered by repeated decisions of this Court, and' need no discussion.
No error.
Concurring Opinion
concurring: I would have nothing to say in this case were it not for the suggestion that the opinion of the Court is in conflict with something that was said in Cates v. Tel. Co., 151 N. C., 497. The two cases are in no respect alike, either in their facts or in the law applicable to them. They are as unlike, it seems to me, as they could possibly be. The words taken from Gates' case were quoted from the opinion of the Chief Justice in Carter v. Tel. Co., 141 N. C., 374, for the purpose of showing the difference between those two cases and of correcting an erroneous impression as to what had been decided in Carter’s case. In Cates’ case the message was received for transmission at 8:25 o’clock P. M., at Haw River, and was sent “subject to delay,” the sender having been told that it could not be delivered that night unless the telegraph company and the railroad company had joint offices at High Point, which was not the case. The message was not received at High Point until the next morning, as the office of the defendant at that place had been closed for the night and no connection with it could be made until 8 o’clock the next morning, when the message was received by the operator and delivered. We held that there was no liability on the part of the telegraph company if the message was not received at Haw River in time to be transmitted to High Point and received there by the operator within reasonable office hours. The evidence was that the office at High Point had closed at 8 o’clock P. M. In Carter’s case the message was sent from Spout Springs and received by the operator at Sanford, and the negligence consisted in the fact that the latter received the message for delivery without objection and left the sender to understand that his message would
In this case the operator agreed “to send it if there was nothing the matter at the other end of the line.” This meant, if the office had not closed at that end or there was nothing to prevent the operator there from receiving it. If there was anything which prevented the operator there from either receiving it or delivering it that night, the sender should have been notified, and, certainly, when the urgency of the message is considered. “It is the duty of the company in all eases where it is practicable to do so, to promptly inform the sender of a message that it cannot be delivered. While its failure to do so may not be negligence per se, it is clearly evidence of negligence. In many instances, by such a course, the damage could be greatly lessened, if not entirely avoided. A better address might be given,
There is evidence in this case from which it can reasonably be inferred that the sending, operator was notified that the message had been received and would be delivered, though what he said to the sender was excluded by the court. I think there was sufficient evidence for the jury upon the question of negligence. Whether the period of the plaintiff’s mental suffering was long or short cannot affect his right to recover, but only the quantum of damages, and this was a question for the jury.
The opinion of Dr. Brookshire as to the condition of the plaintiff’s wife, when he arrived at their home, was relevant, and competent as corroborative and substantive testimony. The objection was based on the ground, I presume, that the plaintiff could not recover damages merely because his wife was ill. That is true; but the testimony was not offered for that purpose. It was relevant to prove that her condition was serious, if not critical, in order that the jury might infer therefrom that the plaintiff suffered mental anguish. It was this fact, coupled with the failure of the physician to come, that produced the mental suffering, and the doctor’s testimony was, therefore, but evidence of one of the substantive facts to be established. It was also corroborative of the plaintiff’s testimony as to his wife’s dangerous condition when he left her. It was just because she was so ill that he wanted the doctor as soon as he
There cannot, I tbink, be any doubt as to tbe character in which tbe defendant’s operator received tbe message at Bridge-water. ITe was acting as agent or operator for tbe defendant and tbe railroad company. Tbe message was transmitted by tbe defendant’s operator at Nebo, and tbe testimony of O. B. Patton, tbe operator at Bridgewater, shows that be was acting for tbe defendant. Tbe defendant, in its prayers for instruction, assumes that be was so acting, and we find none which disputes bis authority so to act. Such a point cannot be made on a motion to nonsuit when tbe evidence as to it was introduced by tbe defendant. We can consider only tbe evidence introduced by tbe plaintiff and so much of tbe defendant’s as is favorable to him. Tbe charge was clear and forceful and stated to tbe jury tbe real question presented in tbe ease. Tbe pivotal question was, Did tbe agent at Nebo notify tbe plaintiff that tbe message would be delivered that night? and this they answered against tbe defendant’s contention.
Dissenting Opinion
dissenting: Tbe facts in this case as testified to by the plaintiff are that, bis wife being quite ill, be desired to summon a physician from Bridgewater, 6 miles distant.
It was past 9 o’clock, and tbe defendant’s offices at Nebo, where plaintiff resided, and at Bridgewater were both closed to business for tbe night. Plaintiff sought tbe Nebo operator at bis residence and aroused him out of bis bed and requested him to send tbe message. Tbe operator agreed to do so “if there was nothing tbe matter at tbe other end of tbe line.”
Tbe message, offered in evidence by plaintiff, is stamped “Received at Bridgewater, 9:30 P. M.” As tbe Western Union wires were closed for tbe night, it appears in evidence that tbe message was sent over tbe railroad block wire, and received by tbe operator at Bridgewater while working for tbe railroad. It appears that the operator at Bridgewater, a village of about 100 inhabitants, worked for tbe Western Union Telegraph Company and tbe railroad company, jointly, during tbe day office
The plaintiff testifies that he waited at his residence until near 11 o’clock, and then rode to Bridgewater for the physician, who reached his wife’s bedside before 1 o’clock A. M. the same night.
I agreed to the opinion of the Court in Carter’s case, which holds that if for any reason a telegram cannot be delivered it becomes the duty of the company to inform the sender, so he can have opportunity to supply the deficiency. But that doctrine ought not to be applied here, because it must be admitted that there was no waiver of office hours and no unconditional acceptance of the telegram, as in Carter’s case.
The operator at Nebo accepted the plaintiff’s telegram, and got up out of his bed to send it, upon condition that it could be promptly delivered, for that is what the language used means. This is not a waiver of the defendant’s rights. The operator could have refused to accept the telegram, and when accepted upon condition the plaintiff is bound by the condition.
In Cates v. Tel. Co., 151 N. C., 501 (which I think is direct authority barring a recovery in this), Mr. Justice Walker, quoting from Carter’s case, says: “We need not discuss that in this case, for, conceding that 7 P. M. was a reasonable hour for closing the defendant’s office at Spout Springs, it waived it, so far as sending the message was concerned, by actually sending this message and receiving pay therefor. This was, it is
The very thing that the operator at Sanford failed to do, the operator at Bridgewater did do, viz., notify the Nebo office at once that he could not make delivery. This was in effect a refusal of the Bridgewater operator to receive the message. Thus, according to Carter’s case, there was no waiver of .office hours at Bridgewater. Now, if the Nebo office received the telegram only on condition, and the Bridgewater operator refused to waive office hours, how can plaintiff recover under the authority of Cates’ case as well as Carter’s?
I know of no principle of law by which the telegraph company can be held responsible for the unauthorized act of a person not pretending to act for it and actually operating the wire of a railroad in operating its trains. So we have it that plaintiff’s message was not sent over defendant’s wire and not received by its agent. How can the defendant be liable ?
A.: “She was suffering from clots. She was suffering considerably.”
This action is not brought by the wife, but by the husband to recover damages for his alleged mental anguish in a brief delay in procuring a physician. According to plaintiff’s own evidence, he was delayed only one hour in starting for the doctor, and for this supposed one hour’s anxiety he has been awarded $300.
It must be admitted that the evidence introduced had no relation whatever to plaintiff’s cause of action, and it was well calculated to prejudice and excite the minds of the jury, and tended inevitably to aggravate the damages.
The wife’s condition was not brought about by the negligence of the defendant, and the condition the doctor found her in is irrelevant entirely to the issues in this case, and the evidence should have been excluded.
It is not a case of “harmless error,” as it was highly prejudicial to defendant.
Reference
- Full Case Name
- T. W. CARSWELL v. WESTERN UNION TELEGRAPH COMPANY
- Cited By
- 2 cases
- Status
- Published