McGrew v. Nebraska Telephone Co.

Nebraska Supreme Court
McGrew v. Nebraska Telephone Co., 109 Neb. 264 (Neb. 1922)
190 N.W. 783; 1922 Neb. LEXIS 48
Aldrich, Flansburg, Morrissey, Redick, Rose, Shepherd

McGrew v. Nebraska Telephone Co.

Opinion of the Court

Shepherd, District Judge.

The plaintiff Avas listed in the October, 1917, issue of defendant’s directory in four Avays: (1) “Douglas 6345 *265McGrew, Dr. W. R. Phys., 714 Keeline Bldg.”; (2) “Douglas 2170 McGrew, Dr. W. R. Office, 735-40 Keeline Bid.;” (3) “Harney 5181 McGrew, Dr. W. R. Res. 506 So. 31st St.;” (4) “Douglas 6345 McGrew, W. R.” The first was an alphabetical listing by virtue of a joint user service with one Dr. Pollard under the latter’s contract with the defendant company, and the last was a business classification listing under said contract and service The second was an alphabetical listing going with a station on a P. B. X. (private branch exchange) which the Prairie Life Insurance Company had by contract with the defendant, and was all that plaintiff could claim under such a P. B. X. And the third was by virtue of plaintiff’s residence telephone agreement.

By the joint user of 6345, above referred to, the plaintiff, McGrew, had general telephone service. By the described P. B. X. he could telephone or be telephoned to only in connection with the business of the Prairie Life Insurance Company. We hold this from the language of the contract, though plaintiff does not concede it. It remains to be explained that the plaintiff was at all times the medical director of said insurance company, and that in order to give him a station on its P. B. X. it was necessary to run a wire from the company’s suite, out and around other, offices, to 714 Keeline building, where plaintiff had his professional offices with Dr. Pollard, and joint user of Douglas 6345. This explains why plaintiff was shown in the above listings at both 714 and 735-40 of the building. It also indicates, as was. the fact, that he had two telephones in his room at 714, one of Avhich Avas in connection with 6345' and the other of Avhich was his P. B. X. connection with 2170 in the insurance company’s office.

Later in the fall, and before the issue of the February, 1918, telephone directory, Dr. McGreAV, having been made the president of the Prairie Life Insurance Company, as well as its medical director, gave up his office at 714 of the Keeline building and ordered out his two telephones *266there. • His brief concedes so much, though it probably was not his intention to give up his station on the company P. B. X., or the listing that went with it, but only to have that station transferred to the company offices at 735-40 and to have his P. B. X. listing changed to correspond. The order for these removals was conveyed by telephone from the young lady operator (so she styles herself) in the Prairie Life Company’s offices to the defendant, which at once took out said telephones and proceeded to issue its February directory without any listing of* Dr. McGrew either at 714 or 735-40. This was more than he wanted) for, as the giving up of his joint user service at the former number automatically removed his name from the business classification listing, he was left without mention in the new directory, except as possessing a telephone at his residence. He alleges in his petition that he was entitled to a listing of his name, telephone number, and office address in said February issue; that defendant was negligent in omitting the same; and that in consequence he suffered damage in loss of practice to the extent of $5,000. The defendant telephone company denied the averments of the petition, and said that it conducts its business under' the state railway commission, which exercises exclusive control of its rates and service, and prescribes its rules in all details of its operation; that all of its service is under contract with subscribers in accordance with such rules; that it has a joint user service whereby one who pays $1.50 a month may use the telephone of a subscriber, providing it be in the subscriber’s room or in a room adjacent thereto, and may have alphabetical and business listing in the company’s directories; that plaintiff, McGrew, had such a joint user with Dr. Pollard, but gave it up in December, 1917; and that he never was a subscriber to defendant’s business service. The answer contains other matter not necessary to be noted here. The facts established by the evidence are in large part as heretofore stated. The trial court directed a verdict for the defendant company. The *267assignments of error are two : That the court erred in so directing a verdict; and that the court erred in admitting in evidence exhibit 21, the general supplemental tariff 'of the defendant.

It appears that the defendant took and acted upon orders over the telephone for disqontinuances and reduction of service, though requiring, written verification for extensions and new business. It was doubtless figured that the work of reduction and discontinuance would by its very nature discover mistakes, if mistakes there were, and lead to their immediate correction. But, while the rule may have worked well in the main, it resulted in this case in the removal of both listings as well as both telephones, a matter of at least much irritation to the doctor, who had> upon the giving up of his office at 714, moved over to 735-40 and used a station on the P. B. X. of the Prairie Life for all of his business, .company and personal.

The change of service clerk at the telephone exchange took the message from the Prairie Life operator and is positive in her testimony that the latter ordered just what was done. Examination of her information forms and Avorlc orders (exhibits 13, 14, etc.) rather confirms than discredits her testimony in this regard. And the Prairie Life operator or stenographer does not testify in opposition — does not testify at all. True, Dr. McGrew testifies that he gave no order for such removal or listing. But he personally gave no order whatever to the defendant in connection Avith the removal of his telephones at 714. The order Avas given by the Prairie Life operator. It Avas according to his purpose that the two telephones be remoAred. In his brief he stands sponsor for that part of what the girl ordered. Such being the cfise, he should not be permitted, Ave think, to repudiate the remainder of her order. Reasonable men could not have concluded from the evidence adduced that the order for what the defendant did Avas not given upon the authority of the plaintiff.

*268Further consideration supports the judgment of the district court on other grounds. Considering that the withdrawal of plaintiff’s listing was unauthorized, negligent, and such as to damage him, upon what basis could he recover? Clearly, if at all, upon a right to use a station on his company’s 2170 P. B. X. for his own private business. But he had no such right. He had no contractual relation with the defendant and his right to use such station was limited entirely to his company’s business. Exhibits 20 and 23 make this obvious: “The right of the lessee is to use the instruments and connecting wire where the lessor may place them, but not elsewhere, nor in connection with another .line, under such rules as the lessor may from time to time prescribe, for the purpose of personal Avire connection within the zone and with persons whom the exchange may connect- with him for that purpose, upon his own and their business.”

It is quite possible that the plaintiff habitually used the telephone of his company for purposes of his own, unconnected with the business of the company of which he was the president. Employees and officers of corporations commonly do. But this is by sufferance, and can work no estoppel against the company furnishing the service, nor establish such persons in a right to said use. The plaintiff was not entitled to user or to listing in his. own behalf, and the denial of "the same by the defendant,, whether intentional or not, cannot be the basis of a recovery in his favor.

Taking this view of the case, it is quite immaterial that exhibit 21, the general supplemental tariff schedule, was received in evidence. We believe that the loAver court committed no error in directing a verdict for the defendant.

Affirmed.

Reference

Full Case Name
William R. McGrew v. Nebraska Telephone Company
Status
Published