Marks v. Goodwill Industries of Akron, Unpublished Decision (3-27-2002)
Marks v. Goodwill Industries of Akron, Unpublished Decision (3-27-2002)
Dissenting Opinion
Although I concur with this Court's resolution of the garage door incident, I must dissent as to the slip and fall injury.
An employer does not have to appreciate the exact type of injury, but rather the employer need only appreciate that an injury is substantially certain to occur. See Fyffe v. Jeno's Inc. (1991),
Based upon these factors, I conclude that there was a material issue of fact on the issue of substantial certainty and that summary judgment on the slip and fall injury should not have been granted. I concur with the balance of the opinion.
Opinion of the Court
This cause was heard upon the record in the trial court. Each error assigned has been reviewed and the following disposition is made: Appellant, Norma Marks, has appealed from a judgment of the Summit County Court of Common Pleas that granted summary judgment in favor of Appellee, Goodwill Industries of Akron, Ohio, Inc. This Court affirms.
Appellant was an employee of Appellee, and was trained to work both in the back room area, where donated goods were collected and stored, and on the sales floor. Appellant sustained two separate injuries while working in the back room for Appellee. Appellant filed suit against Appellee, alleging that she suffered permanent physical injuries from both incidents as a result of Appellee's intentionally tortious conduct. Appellee moved for summary judgment, and the trial court granted summary judgment in favor of Appellee on Appellant's intentional tort claim. Appellant has timely appealed, asserting one assignment of error.
The trial court erred in granting [Appellee's] motion for summary judgment on [Appellant's] intentional tort claim.
Pursuant to Civ.R. 56(C), summary judgment is proper if:
(1) No genuine issue as to any material fact remains to be litigated; (2) the moving party is entitled to judgment as a matter of law; and (3) it appears from the evidence that reasonable minds can come to but one conclusion, and viewing such evidence most strongly in favor of the party against whom the motion for summary judgment is made, that conclusion is adverse to that party.
Temple v. Wean United, Inc. (1977),
in an action by an employee against his employer alleging an intentional tort, upon motion for summary judgment by the defendant employer, the plaintiff employee must set forth specific facts which show that there is a genuine issue of whether the employer had committed an intentional tort against his employee.
Fyffe v. Jeno's, Inc. (1991),
In order to establish a prima facie case within the common law meaning of an intentional tort by an employer, an employee must demonstrate each of the following:
(1) knowledge by the employer of the existence of a dangerous process, procedure, instrumentality or condition within its business operation;
(2) knowledge by the employer that if the employee is subjected by his employment to such dangerous process, procedure, instrumentality or condition, then harm to the employee will be a substantial certainty; and
(3) that the employer, under such circumstances, and with such knowledge, did act to require the employee to continue to perform the dangerous task.
Fyffe,
Where the employer acts despite his knowledge of some risk, his conduct may be negligence. As the probability increases that particular consequences may follow, then the employer's conduct may be characterized as recklessness. As the probability that the consequences will follow further increases, and the employer knows that injuries to employees are certain or substantially certain to result from the process, procedure or condition and he still proceeds, he is treated by the law as if he had in fact desired to produce the result. However, the mere knowledge and appreciation of a risk — something short of a substantial certainty — is not intent.
Id. See, also, Van Fossen,
The distinction between negligence, recklessness and substantial certainty is a matter of degree. Id. at 115. The line must be drawn where "`the known danger ceases to be only a foreseeable risk which a reasonable person would avoid, and becomes in the mind of the actor a substantial certainty.'" Id., quoting Prosser Keeton, Law of Torts (5 Ed. 1984) 36, Section 8.
In determining intent, this Court proceeds on a case-by-case basis and considers the totality of the circumstances. Church v. Rondy Co., Inc. (June 11, 1997), Summit App. No. 18037, unreported, at 7. Some of the relevant facts and circumstances which support the conclusion that an employer's knowledge that harm to the employee was a substantial certainty include, but are not limited to: prior acts of a similar nature, the employer's concealment or misrepresentations concerning the danger, and federal and/or state safety violations or noncompliance by the employer with industry safety standards. Id. at 7-8.
Although the conflicting testimony presents a genuine issue of fact as to the origin of Appellant's garage door injury, this Court finds that summary judgment was nevertheless appropriate with respect to Appellant's intentional tort claim. Specifically, Appellant has failed to meet herDresher burden of presenting some evidence of Appellee's knowledge 1) that the garage door constituted a dangerous condition, or 2) that harm to Appellant was a substantial certainty if she continued to work near the door.
Appellee has cited deposition testimony of numerous witnesses in support of its argument that Appellee was not aware that the garage door constituted a dangerous condition that subjected Appellant to a substantial certainty of harm. Debra Barnosky ("Barnosky"), manager for Appellee for over nine years and Appellant's direct supervisor, testified that she knew of no problems caused by the garage door prior to Appellant's injury. Ash, Appellant's co-worker and Appellee's employee since 1994, testified that she was not aware of any problems caused by the operation of the garage door before Appellant's accident. Irene Reiber ("Reiber"), assistant manager for two years for Appellee, also testified that no employees had reported any problems with the garage door before Appellant's injury. Even Appellant testified that she was not aware of anyone else having been injured by the garage door.
In response, Appellant has directed this Court to her deposition testimony, in which she stated:
I knew they had trouble with the garage door on [the previous] Saturday with it sticking because on several occasions that Saturday [assistant manager Irene Reiber] had had to climb up on the piles of donations to release something up by where the rope hangs on the garage door.1
Appellant has also pointed to the deposition testimony of her then co-worker Mullins, who stated: "I think what happened was the cord got stuck on a bag of clothes and actually come back down on its own." Appellant has also cited a memorandum from Marianne Carter ("Carter"), who worked in Appellee's human resources department, which referred to Appellant's accident. In the memorandum, Carter states that Powell examined the door and found it to be in perfect working order. According to the memorandum, however, Powell suggested that a possible cause of the accident might be the rope for the automatic disengage feature dragging across a pile of clothes and getting snagged, causing the door to disengage from the chain drive and either partially or totally close.2
Again, however, the evidence cited by Appellant does no more than present an issue of fact as to the cause of Appellant's injury. Appellant has presented no evidence that, prior to Appellant's injury, the garage door ever descended except when the button was pressed to mechanically close the door or it was manually pulled down after the disengage rope had been drawn. It is uncontroverted that Appellee's prior experience with malfunctions of the door consisted only of the door not responding when the button that controlled the mechanical opening and closing of the door was pressed. Nor is it disputed that Appellee promptly took action to repair the door on those occasions. Consequently, there is no evidence creating a genuine issue of fact as to whether Appellee knew prior to Appellant's injury that the garage door constituted a dangerous condition, or that Appellee knew that harm to Appellant was a substantial certainty if she continued to work near the door. Accordingly, Appellee was entitled to judgment as a matter of law on Appellant's intentional tort claim arising out of her garage door injury.
Again, however, Appellant must demonstrate more than a genuine issue of fact over the cause of her fall to withstand summary judgment on her intentional tort claim. Appellant must also demonstrate the existence of a genuine issue of material fact concerning Appellee's knowledge that the cluttered condition of the back room constituted a dangerous condition. Moreover, Appellant must show a genuine issue of material fact regarding Appellee's knowledge that harm to Appellant was a substantial certainty if she continued to work near the clutter.
Appellee has not disputed that the volume of donations created cluttered conditions in the back room, but has claimed that Appellee maintained clear walkways through and around the donations. Appellant has responded that Appellee's management was aware that the cluttered conditions of the back room created a risk that employees might fall and get hurt. Appellant has cited testimony by Reiber that "everybody complained" about the cluttered back room and the safety risks presented by the condition. Appellant's co-worker Mullins also testified that he complained to his supervisors several times about the clutter, and warned that "someone's going to fall and get hurt."
This Court finds, however, that any awareness by Appellee of a risk to employees caused by the clutter falls short of establishing a prima facie case of intentionally tortious conduct. Specifically, there is no genuine issue regarding knowledge by Appellee that continuing to work in the back room in spite of the clutter subjected Appellant to a substantialcertainty of harm. Appellant's co-worker Ash testified that there were clear walkways in the back room, and that employees complained about the volume of donations but not about fear that they would trip and fall over something. Barnosky testified that she was not aware of any complaints that employees could not safely work in the back room due to the clutter.
It is also undisputed that Appellee had procedures in place designed to minimize the risk posed by the clutter. Yellow lines were placed on the floor of the back room to mark passageways that were to be free of donations. Reiber testified that the aisleway to the donations door was kept clear "ninety percent of the time." On occasions when the store was overwhelmed with donations, Appellee had a trailer brought to the store, where excess donations could be warehoused to alleviate clutter in the back room. It is also significant that, according to the deposition testimony, no employee had ever suffered an injury in the back room as a result of the cluttered conditions.
After thoroughly reviewing the record, this Court finds that reasonable minds could only conclude that Appellee's conduct did not meet the requirements necessary to establish an intentional tort. The trial court properly determined that Appellee was entitled to judgment as a matter of law.
Appellant's sole assignment of error is overruled. The judgment of the trial court is affirmed.
Judgment affirmed.
The Court finds that there were reasonable grounds for this appeal.
We order that a special mandate issue out of this Court, directing the Court of Common Pleas, County of Summit, State of Ohio, to carry this judgment into execution. A certified copy of this journal entry shall constitute the mandate, pursuant to App.R. 27.
Immediately upon the filing hereof, this document shall constitute the journal entry of judgment, and it shall be file stamped by the Clerk of the Court of Appeals at which time the period for review shall begin to run. App.R. 22(E). The Clerk of the Court of Appeals is instructed to mail a notice of entry of this judgment to the parties and to make a notation of the mailing in the docket, pursuant to App.R. 30.
Costs taxed to Appellant.
Exceptions.
WHITMORE, J. CONCURS
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