Jones v. Unemployment Compensation Board of Review
Jones v. Unemployment Compensation Board of Review
Dissenting Opinion
Dissenting Opinion by
I respectfully dissent.
I cannot agree that the claimant’s refusal of what the employer himself describes merely as an “invitation” to discuss privately a disagreement over the scheduling of work was such a deliberate and willful disregard of the employer’s interests that it justifies the denial of unemployment benefits to an employee
The legislative intention could not be achieved if we were to accept a view that.would fail to look beyond the fact that an employee in a single instance had acted in a manner contrary to the express direction of the employer.
The majority has agreed that the original basis for the claimant’s disagreement here was justifiable and reasonable in that he had been asked to schedule two jobs requiring the use of the same sink, but the majority contends that willful misconduct lies in his later refusal to discuss the matter further in his employer’s office. Only a very few minutes intervened, however, during which the employer was then engaged in answering the telephone, and I cannot believe that this period was of sufficient length to constitute a “ cooling-off period.” Moreover, I believe that the one-minute conversation which then occurred and during which the claimant refused the employer’s request to enter the employer’s office for further discussion, was merely a continuation of the same argument, and the claimant, in refusing, was choosing to end the discussion rather than to prolong or exacerbate it. This is not a case in which the claimant refused a direct order by the employer as was the situation in Borlak v. Unemployment Compensation Board of Review, 15 Pa. Commonwealth Ct. 489, 326 A.2d 659 (1974), which has been cited by the majority to support the proposition that a finding of willful misconduct can result from a single incident. What the employee rejected here was clearly not an order at all.
Opinion of the Court
Opinion by
Claimant appeals from an order of the Unemployment Compensation Board of Review (Board) refusing him unemployment compensation benefits on the grounds of wilful misconduct. We affirm.
The referee made the following findings of fact:
1. The claimant was last employed as a working foreman by E. P. M. Associates for approximately 14 months at a weekly salary of $210.00. His last day of work was February 12, 1976.
2. For a predecessor company, prior to the acquisition of that company by the claimant’s last employer, the claimant had been employed for approximately 30 years.
3. On his last day the claimant, in a loud manner and in the presence of other employees,*303 expressed his disagreement to the employer’s president concerning a certain production order given by the president to another employee.
4. After being interrupted by a call to the telephone the employer’s president returned to the claimant and requested that the claimant come to the president’s office to discuss the disagreement.
5. The claimant refused to accompany the employer’s president to the office for further discussion and was thereupon dismissed.
The referee found that the manner in which the claimant voiced his disagreement with the production order coupled with his refusal to go to his employer-president’s office to discuss further the matter amounted to insubordination. The Board affirmed, refusing to allow the appeal.
Claimant argues that in expressing his disagreement over the scheduling of production, which job was primarily his responsibility, he was acting in the best interests of his employer and, therefore, he cannot be charged with wilful misconduct under the good-cause rule of Frumento v. Unemployment Compensation Board of Review, 466 Pa. 81, 351 A.2d 631 (1976). Our examination of the record leaves no doubt that claimant’s complaints with regard to the change in the work schedule were so motivated. In this case, however, claimant’s motivations with regard to the change in work schedule do not negate a finding of wilful misconduct with regard to his refusal to go to the president’s office to discuss it.
In Frumento, the Supreme Court held that the rationale for the good-cause rule was:
[T]hat where the action of the employee is justifiable or reasonable under the circumstances it can not properly be charged as a wilful disregard of the employer’s intents or rules or the*304 standard of conduct the employer has a right to expect. [Citation omitted.]
Frumento, supra, at 87, 351 A.2d at 634.
Under Frumento claimant clearly could not have been denied benefits under wilful misconduct for his good-faith disagreement with the company’s president over the scheduling of production. Even the manner in which the disagreement was made alone may not have constituted wilful misconduct. The subsequent refusal to discuss the matter further after a “cooling-off period” when the president left the scene, however, was neither reasonable nor justifiable. The president’s request was reasonable under the circumstances and refusal to comply with it was wilful misconduct.
Claimant also contends that a single incidence of misconduct cannot constitute wilful misconduct absent, substantial loss to the employer. We cannot agree. Wilful misconduct is founded on the breach of a standard of conduct by the employee, not on loss to the employer. It is well settled that a single incidence of misconduct can constitute wilful misconduct. Borlak v. Unemployment Compensation Board of Review, 15 Pa. Commonwealth Ct. 489, 326 A.2d 659 (1974) (disagreement over claimant’s lunch break).
The president appeared before the referee and testified in detail why this incident, in the presence of the other employees, could not be put aside as a minor incident of “flaring tempers.”
Accordingly, we will enter the following
Order
Now, May 25, 1977, the order of the Unemployment Compensation Board of Review, Decision No. B-135246, mailed on September 29, 1976, is affirmed. Claimant’s appeal is dismissed.
The president testified that claimant had, on several other occasions, “become upset with my decisions but never to a point that he reached on February 12th.”
The length of time of the “eooling-off period” cannot be identified in the record with precision but, taking claimant’s own testimony, he characterized it as “a few minutes.”
Reference
- Full Case Name
- Douglas W. Jones v. Unemployment Compensation Board of Review of the Commonwealth of Pennsylvania
- Cited By
- 7 cases
- Status
- Published