A Special Touch v. L&I, Office of UC Tax Svcs.
A Special Touch v. L&I, Office of UC Tax Svcs.
Opinion
A Special Touch, a beauty salon, petitions for review of an adjudication of the Department of Labor and Industry (Department) that imposed an unemployment compensation tax on it for five persons who worked at the salon in a variety of positions. In its adjudication, the Department classified these five workers as employees, but it classified five other workers who worked there in similar positions as independent contractors. Because all ten workers were "customarily engaged in an independently established trade, occupation, profession or business" under Section 4( l )(2)(B) of the Unemployment Compensation Law (Law), 2 we reverse the Department's holding in that respect.
Background
A Special Touch (Salon) is a sole proprietorship owned by Colleen Dorsey (Owner) that offers nail, skin, massage and cosmetic services. On August 26, 2014, the Department's Office of Unemployment Compensation Tax Services (Tax Services Office) notified Salon that it owed $10,647.93 in unemployment compensation taxes, with interest, for the period 2010 through the second quarter of 2014. 3 The assessment notice asserted that ten persons who worked at Salon during that period of time were employees and subject to the unemployment payroll tax. Salon petitioned for a reassessment, on which the Department conducted a hearing on January 12, 2015.
In the course of the reassessment proceeding, the Tax Services Office conceded that three of the workers had been incorrectly classified as employees. The three included one licensed cosmetologist and two others who did occasional cleaning and babysitting services. This left the status of the seven remaining workers in contest. Two worked as massage therapists; two worked as nail technicians; one did cleaning and maintenance work; one did babysitting, cleaning and laundry work; and one did babysitting and cleaning work. In its adjudication, the Department concluded that the massage therapists were independent contractors and, accordingly, granted Salon's reassessment as to them. With respect to the five remaining workers, the Department acknowledged it was a "close case." Department Adjudication at 33; Reproduced Record at 36a (R.R. ----). In the end, it concluded that the two nail technicians and the three who did occasional babysitting, cleaning and laundry work at the Salon were employees, not independent contractors.
In reaching its conclusion, the Department made extensive findings of fact, and they are not disputed by Salon. In 1999, Owner bought the building with an operating salon on the first floor. She lives upstairs. Before Owner bought the operating salon business, it employed 10 to 15 persons, who were treated as employees for purposes of the unemployment payroll tax. Owner continued this business model until approximately 2005, when she closed down Salon. In approximately 2007, Owner reopened Salon under a "lease the space out" arrangement, by which the professional workers split their client payments with Salon. Sixty percent went to the professional worker, and forty percent went to Salon "to cover items such as electric, water, credit card fees and other overhead[.]" Department Adjudication at 3-4, Finding of Fact No. 10; R.R. 7a. Salon did not have written independent contractor agreements with any of the ten individuals whose work at Salon prompted the Department's audit.
None of the ten workers who were the subject of the audit had their names listed on the exterior of the salon. Only one worker, one of the massage therapists, had business cards. All were responsible for maintaining professional licenses, where applicable, and Salon did not provide any job training. All ten workers were free to work for others; had keys to the salon; and maintained their own schedules.
Clients scheduled their appointments for professional services at Salon by directly calling the service providers, who had given their personal phone numbers to their clients, or by calling Salon. All appointments were maintained on Salon's computer, regardless of how they were scheduled. Approximately 80% of Salon's clients had "arrange[d] standing or regular appointments[.]" Department Adjudication at 5, Finding of Fact No. 19; R.R. 8a. The prices for Salon services were agreed upon by both Salon and the professional workers. Salon collected the client's payments, but the professional workers maintained a record of each transaction to ensure an accurate split. Salon paid the professional workers "by business check weekly, biweekly, or semimonthly[,]" without any withholdings for income or other payroll taxes. Department Adjudication at 5, Finding of Fact No. 23; R.R. 8a. Clients paid tips directly to the professional worker except where the client used a credit card to pay for the service and the tip. The professional workers provided their own supplies and equipment.
Prior to the period covered by the assessment, Owner "let one person go" because she "did not feel that person was 'a fit for this,' and did not think 'this is the space' for that person." Department Adjudication at 6, Finding of Fact No. 25; R.R. 9a. Owner indicated to the Tax Services Office that she controlled who provided their services at Salon and could dismiss persons by ending their so-called lease arrangement.
The two nail technicians, S.M. and V.D., 4 have their own stations at Salon. Both appear on Salon's website as members of "Our Team" and "Our trained and friendly staff[.]" Department Adjudication at 12, Finding of Fact Nos. 76, 79; R.R. 15a.
One nail technician, S.M., is Owner's sister and had worked at Salon as an employee before it closed. When it reopened, S.M. agreed to work under the new lease arrangement. S.M. works on Wednesdays, when she may see two to four clients, and sometimes on Tuesdays; she averages $200 per week in earnings. She described her work at Salon as "a side activity - something she does [ ] to get out of the house[.]" Department Adjudication at 12, Finding of Fact No. 74; R.R. 15a. She provides her own equipment and collects her 60% share on a semi-monthly basis.
The other nail technician, V.D., began working at the Salon in 2011 while also working at two other locations. Over time, she brought all her clients to Salon, which is now the only place where she performs her services. She sets her own hours and provides her own equipment.
The three "cleaning personnel" are G.S., C.S. and B.G. Their names do not appear on Salon's website. G.S. works at an M & M factory and began doing part-time janitorial work at Salon in 2013 for a couple hours a week. He sets his own hours and hourly wage, and he bills Salon for his work. C.S. is a college student and works at Red Robin; he does babysitting for Owner's children as well as cleaning and laundry duties for Salon. He works one to four days a week. He sets his hours and hourly wage, and he bills Salon for his work. B.G. worked at Salon during the third quarter of 2012 during which time she also worked at a "temp agency[.]" Department Adjudication at 10, Finding of Fact No. 57; R.R. 13a. She babysat Owner's children and did janitorial work. B.G. set her own hours and hourly wage, working one or two days a week, depending on need, and billed Salon for her work.
The Department reviewed Salon's reassessment petition under Section 4( l )(2)(B) of the Law, which indirectly defines self-employed persons as those who are (1) free from control or direction over the performance of their services and are (2) customarily engaged in an independently established trade or business. 43 P.S. § 753( l )(2)(B). 5 The Department found that all seven workers worked free from Salon's control or direction, which satisfied the first prong. However, the Department concluded that under the second prong, two workers were independent contractors and five were employees of Salon.
With respect to the massage therapists, L.M. and C.B., the Department concluded that they were independent contractors because they provided services in other places, i.e. , in their clients' homes. Further, L.M. had her own business cards. Because the massage therapists worked in more than one location, the Department concluded that they were engaged in an independent trade or business.
With respect to the nail technicians and cleaning personnel, the Department found otherwise. Because none provided nail or cleaning-type services at other places, they were found not to be engaged in an independent trade. The Department also reasoned that a person is not "customarily" engaged in a trade or business when he performs "isolated or sporadic jobs." Department Adjudication at 17 (citing
Minelli v. Unemployment Compensation Board of Review
,
Accordingly, the Department granted Salon's reassessment petition with respect to the two massage therapists, but it denied the petition with respect to the nail technicians and cleaning personnel. Salon then petitioned for this Court's review.
Appeal
On appeal,
7
Salon argues that the Department erred in concluding that any of the five workers were its employees simply because they did not perform their services in locations other than Salon. Salon asserts that the Department erred in its reliance upon
Minelli
,
We begin with a review of the law. A putative employer challenging the assessment of unemployment compensation tax must satisfy the two-prong exception to employment set forth in Section 4(
l
)(2)(B) of the Law.
Cameron v. Department of Labor and Industry, Bureau of Employer Tax Operations
,
Services performed by an individual for wages shall be deemed to be employment subject to this act, unless and until it is shown to the satisfaction of the department that--(a) such individual has been and will continue to be free from control or direction over the performance of such services both under his contract of service and in fact; and (b) as to such services such individual is customarily engaged in an independently established trade, occupation, profession or business.
43 P.S. § 753( l )(2)(B) (emphasis added).
Our Supreme Court has established a three-part test for determining whether the putative employee is engaged in "an independently established trade, occupation or business,"
i.e.
, the second prong.
Danielle Viktor, Ltd. v. Department of Labor and Industry, Bureau of Employer Tax Operations
,
Here, the Department conceded the first prong, so it need not be further addressed. On the second prong, the Department found that all five workers were allowed to provide services to anyone and that their work for Salon did not impede their ability to do so. However, because none of the five actually worked for others at other locations, the Department concluded that they were not "customarily" engaged in an independently established trade or business. 8
In so holding, the Department relied principally on
Minelli
,
Here, the Department reasoned that
Minelli
"added to the
Danielle Viktor
test[.]" Department Adjudication at 17; R.R. 20a. This is an incorrect understanding of
Minelli
, which did not revise the
Viktor
test; indeed, we specifically so stated.
Minelli
,
Minelli arose under Section 402(h) of the Law, which renders a claimant receiving benefits ineligible if she sets up a business. It has nothing to do with the nature of the claimant's employment relationship with her separating employer. By contrast, Section 4( l )(2)(B) of the Law considers the nature of the employment relationship between claimant and his separating employer. Ironically, the Law does not define "self-employment." It is by the two-part exception to the definition of "employment" in Section 4( l )(2)(B) that the meaning of "self-employment" has been explicated. Here, none of the workers at Salon is receiving unemployment benefits as a result of a separation from prior employment. This is not a Minelli case. The question is whether they are employees of Salon and subject to the unemployment compensation tax.
Pasour v. Unemployment Compensation Board of Review
,
Minelli is distinguishable. In Minelli , we held, based on Silver , that a claimant, who is already receiving [unemployment compensation] benefits, is not disqualified as an independent contractor because the claimant subsequently accepts an occasional work offer on an as-needed basis. We stated, in Silver , "the fact that an unemployed person agrees to accept, and thereafter does accept, an occasional offer of work is simply not enough to demonstrate that said individual is customarily engaged in an independently established trade, occupation, profession or business." Silver ,34 A.3d at 898 .... Claimant, unlike the claimants in Minelli and Silver , was not already receiving [unemployment compensation] benefits as a result of his separation from his prior employment. Thus, the question is not, as it was in Minelli and Silver , whether the position with Abelson disqualified Claimant from receiving benefits for which he was already qualified and receiving, but whether the work Claimant performed for Client, via Abelson, is sufficient to grant [unemployment compensation] benefits in the first instance.
Pasour
,
More recently, in
Lowman v. Unemployment Compensation Board of Review
,
In sum, the Minelli analysis is used where the Department disqualifies a claimant receiving benefits from further compensation under Section 402(h) of the Law. Minelli is not instructive where, as here, the issue is an audit by the Tax Services Office of a putative employer's business operations.
The Department's reliance on
Peidong Jia v. Unemployment Compensation Board of Review
,
This distinction was clarified one year later in
Stauffer v. Unemployment Compensation Board of Review
,
In Jia , this Court reversed a Board decision that the claimant was an independent contractor because the record showed that the claimant was required to report to the employer's office, had an eight-hour work day schedule prescribed by the employer and needed to obtain the employer's permission for any deviation from the time or place of work set by the employer, and this fixed schedule effectively precluded freedom to work for others .... Here, in contrast, the record showed that Petitioner did not control the time, place or manner of Claimant's work and that Claimant was free to provide child care for others.
Here, as in Stauffer , the five workers did their work for Salon at the times of their choosing. They were free to work for others and at different locations. Their hours were not such that they were precluded from doing nail and cleaning services for others. The Department specifically found as follows:
There appears to be little dispute that the individuals in question would have been able to perform services for more than one entity. Significantly, [Salon] did not use written contracts with these individuals [ ], and therefore, there was no evidence of any type of restrictive covenants limiting their ability in this regard. There was also nothing to suggest that the hours worked at [Salon] effectively precluded them from offering their services to others. [Salon] did not set their hours of work.... The nail technicians have their own stations at [Salon], and set their own appointments and schedule[.] Many of them, including the cleaning personnel, had other employment.
Department Adjudication at 27; R.R. 30a (internal citations omitted) (emphasis added). Accordingly, the Department's findings support the legal conclusion that the five individuals were independent contractors under Stauffer .
In sum, the totality of the circumstances weigh in favor of finding that from 2010 to 2014 the five workers at issue in this appeal were customarily engaged in an independently established trade or business under the second prong of Section 4(
l
)(2)(B) of the Law. They were able to work for more than one entity; were not limited by the nature of their work for Salon, or hours, to a single employer; and were not dependent upon Salon's existence for ongoing work.
11
Viktor
,
Conclusion
For the foregoing reasons, we conclude that Salon has satisfied each of the factors identified in Viktor and the two prongs of Section 4( l )(2)(B) of the Law. Accordingly, we hold that the Department erred in denying Salon's petition for reassessment. The order of the Department is reversed insofar as it denied Salon's reassessment petition with respect to the nail technicians (S.M. and V.D.) and cleaning personnel (G.S., C.S., and B.G.). The order of the Department is otherwise affirmed insofar as it granted Salon's reassessment petition with respect to the massage therapists (L.M. and C.B.), as well as the three workers whom the Tax Services Office conceded are independent contractors.
ORDER
AND NOW, this 23 rd day of August, 2018, the Final Decision and Order of the Department of Labor and Industry, dated June 16, 2016, in the above-captioned matter, is hereby AFFIRMED in part and REVERSED in part consistent with the attached opinion.
DISSENTING OPINION BY JUDGE McCULLOUGH
Because the three individuals (G.S., C.S. and B.G.) who performed occasional babysitting, cleaning/janitorial and laundry work for A Special Touch (Petitioner) and/or its owner were not "
customarily
" engaged in an independently established trade, occupation, business or profession, I respectfully dissent from the Majority's determination that they are independent contractors. To so hold disregards the statutory requirement and runs afoul of the Supreme Court's directive that the Unemployment Compensation Law (Law)
1
"requires the term 'employment' to be broadly construed to provide for the largest possible coverage of employees."
Danielle Viktor, Ltd., v. Department of Labor and Industry
,
"An individual receiving wages for his services is presumed to be an employee, and the employer bears a heavy burden to overcome that presumption."
Jia v. Unemployment Compensation Board of Review
,
(B) Services performed by an individual for wages shall be deemed to be employment subject to this act, unless and until it is shown to the satisfaction of the department that-(a) such individual has been and will continue to be free from control or direction over the performance of such services both under his contract of service and in fact; and (b) as to such services such individual is customarily engaged in an independently established trade, occupation, profession or business . 3
43 P.S. § 753(l)(2)(B) (emphasis added). Section 4(l)(2)(B) of the Law creates a presumption that an individual working for wages is an employee (
Resource Staffing, Inc. v. Unemployment Compensation Board of Review
,
In
Minelli v. Unemployment Compensation Board of Review
,
In concluding that
Minelli
has no application in this case, the Majority overlooks the Law's clear requirement that the individual must be
customarily
engaged in an independently established trade or business.
Minelli
relied on our earlier decision in
Silver v. Unemployment Compensation Board of Review
,
Ultimately, in
Silver
, we held that an individual who was receiving unemployment compensation benefits and providing telephone consultations on an intermittent, as-needed basis for a third party was eligible for benefits as she was not self-employed,
i.e.
, she was not "customarily engaged in an independently established trade, occupation, profession or business." Acceptance of "an occasional offer of work is simply not enough" to satisfy the second
prong of section 4(l)(2)(B) of the Law.
Silver
,
Further, Minelli recognized that the three-part test developed by our Supreme Court in Danielle Viktor, Ltd. , did not address the customarily engaged element of the second prong. 5 In fact, we expressly pointed out in Minelli that,
this Court, in holding that the second element of Section 4( l )(2)(B) has not been met under the facts of this case, is in no way departing from the three part test described by our Supreme Court in [ Danielle Viktor, Ltd. ] to determine whether one is engaged in an 'independently established trade, occupation, profession or business.' Rather, we are simply recognizing that the Law requires an additional element, that the claimant be customarily engaged in such trade or business in order to be considered self-employed. This element was not discussed in [ Danielle Viktor, Ltd. ] , or other cases which followed, because the persons found to be independent contractors in those cases were clearly engaged in ongoing business activities rather than an isolated or sporadic job(s).
Here, the Department found that G.S. performed
part-time
cleaning/janitorial and maintenance work for Petitioner,
did not have his own business
,
worked a regular job
at the M & M factory, and
picked up odds and ends jobs
when he could. (Department's Final Decision and Order at 8.) Clearly, the fact that G.S. does not have his own business and the work in question was classified as "odds and ends" precludes a finding that he is an independent contractor. Regarding C.S., the Department found that he was a
college student
who
helped
Petitioner/Petitioner's owner
with her children
and with
cleaning duties
, and also
worked
at the local Red Robin
restaurant
.
There were no findings by the Department as to whether these individuals were customarily engaged in any of these services or whether G.S., C.S., or B.G. depended on the existence of Petitioner for ongoing work. However, the Majority makes its own finding as to whether they depended on Petitioner for ongoing work in the negative. Nonetheless, this finding alone would not qualify G.S., C.S., or B.G. as independent contractors because there was no evidence they were customarily engaged in offering such services as part of an independently established trade, occupation, profession, or business.
As noted above, with regard to the second prong of the
Danielle Viktor, Ltd.
test, our Supreme Court has explained that "a worker can be considered an independent contractor only if he or she is in business for himself or herself."
With respect to the final prong of this test, the record establishes that G.S., C.S., and B.G. could refuse any assignment, but only C.S. and B.G. were hired on a job-to-job basis. The nature of G.S.'s hiring was, at best, ambiguous in the record, which merely indicated that he performed janitorial work a couple of hours per week for Petitioner since 2013. The record is not clear if this work was steady each week or merely on an as-needed basis.
Based on this record, the Department correctly found there was insufficient evidence to conclude that G.S., C.S., or B.G. were in business for themselves offering babysitting, cleaning/janitorial, and/or laundry services to demonstrate that they were customarily engaged in an independently established trade, occupation, profession or business. Section 4(l)(2)(B) of the Law; Minelli . In reversing the Department's order concluding that they were employees, the Majority focuses only on the three-part test in Danielle Viktor, Ltd. , to the exclusion of the "customarily" engaged statutory requirement and this Court's precedent, and as such I must respectfully dissent.
This matter was assigned to the authoring judge on March 12, 2018.
Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended , 43 P.S. § 753( l )(2)(B).
Section 304(a)(1)-(2) of the Law provides, in pertinent part:
Each employer shall file with the department such reports, at such times, and containing such information, as the department shall require, for the purpose of ascertaining and paying the contributions required by this act.
(a)(1) If any employer fails within the time prescribed by the department to file any report necessary to enable the department to determine the amount of any contribution owing by such employer, the department may make an assessment of contributions against such employer of such amount of contributions for which the department believes such employer to be liable, together with interest thereon as provided in this act.
(2) Within fifteen days after making such assessment the department shall give notice thereof to such employer as provided in paragraph (3). If such employer is dissatisfied with the assessment so made he may petition the department for a re-assessment in the manner herein prescribed.43 P.S. § 784(a)(1)-(2).
In its decision dated June 16, 2016, the Department identified the individual workers at issue by their initials. R.R. 45a. The same method is used in this opinion.
The full text of Section 4( l )(2)(B) appears in the opinion, infra . In actuality, Section 4( l )(2)(B) defines the meaning of "employment" under the Law and provides exceptions. It is these exceptions that indirectly define "self-employment," a term that does not appear in Section 4( l )(2)(B) of the Law.
In its adjudication, the Department stated that in
Minelli
, "Commonwealth Court has added to the
Danielle Viktor
test by requiring proof that the individual or claimant be 'customarily engaged in such trade or business in order to be self-employed,' as opposed to being engaged in isolated or sporadic jobs." Department Adjudication at 17; R.R. 20a. The case referred to is
Danielle Viktor, Ltd. v. Department of Labor and Industry, Bureau of Employer Tax Operations,
This Court's scope of review determines "whether the necessary findings of fact are supported by substantial evidence, whether the Department committed an error of law, or whether the petitioner's constitutional rights were violated."
Victor v. Department of Labor and Industry
, 166 Pa.Cmwlth. 663,
The concept of "work for others" differs for the two types of workers. The nail technicians provided professional services to clients, not to Salon, a sole proprietorship without a need for these services. The nail technicians performed their services only at Salon. The cleaning personnel all had other occupations or jobs, but they only did cleaning services for Salon. Stated otherwise, Salon was their sole customer.
Section 402(h) provides in pertinent part: "[a]n employe shall be ineligible for compensation for any week ... [i]n which he is engaged in self-employment...." 43 P.S. § 802(h).
Pasour supports the conclusion, here, that the licensed service providers, including the cosmetologist, the nail technicians and massage therapists, "work" for their clients, as opposed to working for Salon. As did Abelson, Salon provides space and makes referrals. It is not, however, a client of those services.
To the extent the cleaning personnel were limited in their ability to accept more cleaning jobs, this was because of their hours of employment with other entities, not their hours with Salon.
This finding is confusing because the licensed providers were hired by their clients "by the job."
Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended .
Act of December 5, 1936, Second Ex. Sess., P.L. (1937) 2897, as amended .
As the Majority notes, the term "self-employment" is not defined in the Law. Hence, we look to the two-part exception to employment set forth in section 4(l)(2)(B) for guidance.
Our Supreme Court in
Danielle Viktor, Ltd.
, established a three-part test for determining whether a putative employee is engaged in "an independently established trade, occupation, profession or business" under this second prong. Specifically, under
Danielle Viktor, Ltd.
, we look at the following factors: (1) whether the individuals are able to work for more than one entity; (2) whether the individuals depended on the existence of the presumed employer for ongoing work; and (3) whether the individuals were hired on a job-to-job basis and could refuse any assignment.
I agree with the Majority to the extent it stated that the Department's decision incorrectly characterized Minelli as adding to the test in Danielle Viktor, Ltd. Minelli did not add to this test. It merely clarified the same.
Namely, a question of whether an individual was disqualified from receiving unemployment compensation benefits under section 402(h) of the Law, 43 P.S. § 802(h), as a result of that individual performing occasional work for a third party. Section 402(h) of the Law states that an employee shall be ineligible for compensation for any week "[i]n which he is engaged in self-employment." 43 P.S. § 802(h).
Case-law data current through December 31, 2025. Source: CourtListener bulk data.