Commonwealth v. Golden Gate Nat'l Senior Care LLC
Commonwealth v. Golden Gate Nat'l Senior Care LLC
Opinion
OPINION
JUSTICE DONOHUE
*1015 The Office of the Attorney General ("OAG"), on behalf of the Commonwealth, filed suit against more than two dozen nursing homes and their parent companies (collectively, "Appellees"), 1 alleging violations of the Unfair Trade Practices and Consumer Protection Law, 73 Pa.C.S. §§ 201-1 - 201.9.3 ("UTPCPL"), and unjust enrichment. Upon consideration of Appellees' preliminary objections, the Commonwealth Court dismissed the claims and this appealed followed. 2 For the reasons discussed herein, we find that the dismissal of the UTPCPL claims was improper, but the dismissal of the unjust enrichment claim was proper because the claim was filed prematurely. Accordingly, we reverse the Commonwealth Court's order and remand for further proceedings.
Appellees are individual nursing homes located throughout Pennsylvania as well as their affiliated companies and parent entities. On July 1, 2015, the OAG filed a complaint and petition for injunctive relief in the Commonwealth Court's original jurisdiction alleging violations of the UTPCPL and unjust enrichment. The complaint named the Parent Companies and fourteen Facilities. Following the filing of preliminary objections, the OAG filed an amended complaint asserting the same claims and naming an additional eleven Facilities as defendants. 3
Although raised under four discrete provisions of the UTPCPL, specifically, sections (4)(v), (ix), (x), and (xxi), discussed infra, the essence of the OAG's UTPCPL claims is that through deceptive advertisements and marketing materials, Appellees made materially misleading statements *1016 about the nature and quality of the care provided to their nursing home residents. Amended Complaint, 9/8/2015, ¶¶ 6, 11, 77-88. The OAG further alleged that Appellees knowingly failed to provide the level of care they advertised, as they purposefully understaffed the facilities so as to maximize their profits. Id. , ¶¶ 13, 16, 106. The OAG alleged that the actionable conduct occurred in chain-wide and facility-level misrepresentations. Id. , ¶¶ 10-11, 77-107. With regard to the chain-wide misrepresentations, the OAG claimed that through various marketing materials, including brochures, videos, websites, and video advertisements, Appellees misrepresented the level of basic care provided to their residents in their facilities. Id. , ¶ 82. By way of example, the OAG pointed to multiple statements, including the following:
• "Snacks and beverages of various types and consistencies are available at any time from your nurse or nursing assistant."
• "We have licensed nurses and nursing assistants available to provide nursing care and help with activities of daily living .... Whatever your needs are, we have the clinical staff to meet those needs."
• "Clean linens are provided for you on a regular basis, so you do not need to bring your own."
• "A restorative plan of care is developed to reflect the resident's goals and is designed to improve wellness and function. The goal is to maintain optimal physical, mental and psychological functioning."
• "A container of fresh ice water is put right next to your bed every day, and your nursing assistant will be glad to refill or refresh it for you.' "
• "We work with an interdisciplinary team to assess issues and nursing care that can enhance the resident's psychological adaptation to a decrease of function, increase levels of performance in daily living activities, and prevent complications associated with inactivity."
Id. , ¶¶ 83-84. The OAG averred that based on information it received through former residents and employees of the Facilities, these statements are misleading because they create the impression that the Facilities will provide care that the Facilities do not in fact provide. Id. ¶¶ 85-87. In contrast to the impression that these statements give, the OAG claimed that residents routinely have to wait hours for food, assistance with toileting, changing of soiled bed linens, and other elements of basic care, and sometimes must forgo them entirely. See id.
On the individual facility level, the OAG alleged that the Facilities made misrepresentations not only by providing the marketing materials addressed above, but also in the resident assessment and care plans created for each resident. Id. , ¶¶ 91-92. These care plans, which are created after an evaluation of the resident and updated quarterly, detail the types of assistance that the facility will provide each resident based upon his or her need. 4 Id. , ¶ 92. The OAG alleged that the services promised in the care plans were not provided because of intentional understaffing. Id. , ¶ 98.
Further, the OAG contended that the Facilities generated billing statements which indicated that certain care was provided when it was not. Id. ¶¶ 99-100. Of importance, for residents who received *1017 Medicaid or Medicare, these billing statements were paid by the Pennsylvania Department of Human Services ("DHS") with public funds. Finally, the Commonwealth alleged that the Facilities deceived the Pennsylvania Department of Health ("DOH") as to the levels of care they provided by temporarily increasing the number of staff on hand during DOH inspections and by willfully creating inaccurate and/or falsified resident care records for DOH's review. See id ., ¶¶ 101-104.
For all of these violations, the OAG sought an injunction prohibiting Appellees from engaging in the alleged misconduct, as permitted by section 4 of the UTPCPL, as well as restitution (or "restoration"), as permitted by section 4.1 of the UTPCPL, "including monies paid by consumers and the Commonwealth in the form of per diem payments[.]" Id. , ¶ 272 (citing 73 P.S. §§ 201-4, 201-4.1 ). It also sought civil penalties of $1000 to $3000 for each violation (the amount increasing with the age of the victim), as provided by section 8(b) of the UTPCPL. Id. , ¶ 271 (citing 73 P.S. § 201-8(b) ).
Regarding its unjust enrichment claim, the OAG asserted that Parent Companies directed the Facilities to transfer the amounts received as a result of their deceptive billing practices, including amounts paid by DHS, to them. Id. , ¶¶ 279-280. The Commonwealth asked that Parent Companies be ordered to disgorge all money received through these allegedly unlawful actions. Id. , ¶ 281.
Appellees filed numerous preliminary objections, challenging, inter alia, the OAG's standing to bring these claims, the failure to state claims upon which relief could be granted and insufficient specificity in the amended complaint. Following argument, the Commonwealth Court issued a lengthy opinion in which it overruled a few of Appellees' preliminary objections 5 but sustained the majority of them, and dismissed the amended complaint.
Commonwealth Court Decision
UTPCPL Claims
The Commonwealth Court first considered Appellees' claim that the OAG failed to establish that the complained-of marketing and advertising materials violated sections 4(v) and (xi) of the UTPCPL because the statements therein were "so vague and indefinite as to categorically qualify as puffery[,]" which is not actionable under the UTPCPL. Preliminary Objections, 10/8/2015, ¶¶ 48-49. The Commonwealth Court agreed, noting that "puffery is an exaggeration or overstatement expressed in broad, vague, and commendatory language."
Commonwealth v. Golden Gate Nat'l Senior Care LLC
,
With regard to its dismissal of the claims founded on resident assessments, care plans and bills, the Commonwealth Court relied primarily on a federal case
*1018
from the Eastern District of Pennsylvania,
Seldon v. Home Loan Serv., Inc.
,
Having addressed the demurrers, the Commonwealth Court turned its attention to Appellees' preliminary objection on the basis of insufficient specificity. Appellees argued that the allegations in the amended complaint were insufficiently specific because the OAG failed to identify any particular care plans or resident assessments from which the care provided by the facility deviated, or to identify any particular instance when a facility billed a resident or the Commonwealth for services that were not actually provided.
See
Preliminary Objections, 10/8/2015, ¶ 63. According to Appellees, "the only factual support the Commonwealth provided for its conclusory allegations took the form of vague, general and non-specific statements attributed to unnamed, former employees and other 'Confidential Witnesses.' "
Golden Gate
,
The Commonwealth Court acknowledged that Rule of Civil Procedure 1019 requires a plaintiff to plead all facts that must be proven for recovery and that the pleading must be sufficiently specific so as to allow the defendant to prepare its defense.
*1019 The last preliminary objection relating to the UTPCPL claims challenged the Commonwealth's eligibility to recover under section 4.1 of the UTPCPL, which provides as follows:
Whenever any court issues a permanent injunction to restrain and prevent violations of this act as authorized in section 4 above, the court may in its discretion direct that the defendant or defendants restore to any person in interest any moneys or property, real or personal, which may have been acquired by means of any violation of this act, under terms and conditions to be established by the court.
73 P.S. § 201-4.1.
Appellees argued that section 4.1 limits eligibility to receive restoration to "persons" as defined in the UTPCPL, and that pursuant to this Court's decision in
Meyer v. Cmty. College of Beaver County
,
Unjust Enrichment
Appellees raised two preliminary objections to the Commonwealth's unjust enrichment claim. First, Appellees argued that the Commonwealth's claim was barred because the General Assembly has provided a statutory remedy in the Human Services Code, 62 P.S. §§ 101 - 1503, Act of June 13, 1967, P.L. 31, No. 21. After setting forth the definition of unjust enrichment ("the retention of a benefit conferred by another, without offering compensation, in circumstances where compensation is reasonably expected, for which the beneficiary must make restitution"), the Commonwealth Court explained that pursuant to this Court's decisions and the Statutory Construction Act, where a statutory remedy exists, it must be pursued to the exclusion of all common law remedies. Id. at 231. Upon consideration of section 206 of the Human Services Code, 62 P.S. § 206, and multiple DHS regulations, the court found that a statutory remedy exists in the Human Services Code, as it authorizes DHS to seek restitution and repayment of reimbursements that a provider was not entitled to receive. Id. at 234-36. As such, it concluded that the Commonwealth was precluded from pursuing an unjust enrichment claim to recover the same amounts and dismissed the claim. Id. at 236.
Appellees also argued that all claims against Parent Companies must fail because the Commonwealth did not allege sufficient facts to pierce the corporate veil or impose vicarious liability. As Parent
*1020
Companies and the Facilities were incorporated in Delaware, the Commonwealth Court found that Delaware law applied to determine whether the Commonwealth alleged sufficient facts to pierce the corporate veil.
See
Broderick v. Stephano
,
Having reached these conclusions, the Commonwealth Court dismissed the amended complaint.
Judge Cohn Jubelirer filed a concurring and dissenting opinion. She agreed that the marketing statements at issue were puffery and that the care plans, resident assessment and bills are not actionable under the sections of the UTPCPL that apply to advertisements (subsections (v), (ix), and (x) ). However, Judge Cohn Jubelirer recognized that subsection 4(xxi) provides a cause of action for
any
fraudulent or deceptive conduct, and concluded that it necessarily encompassed representations made in ways beyond advertisement.
Golden Gate
,
Judge Cohn Jubelirer also disagreed with the majority's determination that the Commonwealth cannot receive restoration under section 4.1 the UTPCPL. To begin, she noted that because the majority disposed of the underlying substantive claims, the issue of whether the Commonwealth could receive restoration was moot and therefore, that the court's pronouncement on the issue was dicta. As to the merits, Judge Cohn Jubelirer disagreed with the court's conclusion that the Commonwealth does not fit the statutory definition of a "person in interest" entitled to restoration.
The OAG's Appeal
The OAG timely appealed and presents the following five issues challenging the Commonwealth Court's rulings:
1. Whether the [OAG] stated a claim under the [UTPCPL] by alleging that [Appellees] failed to provide residents with material things it had promised, including basic levels of assistance with daily living?
a. Whether the Commonwealth Court improperly dismissed the [OAG's] false advertising claims at the preliminary objections phase where the [OAG] alleged that [Appellees] engaged in unfair methods of competition and unfair or deceptive acts and practices under [subsections] (4)(v),(ix),(x) and (xxi) of the [UTPCPL]?
b. Whether the Commonwealth Court improperly dismissed the [OAG's] claims under [subsections] (4)(v) and (xxi) of the [UTPCPL] on the basis that [Appellee's] representations and fraudulent and deceptive conduct[ ] did not pertain to advertising - though neither the [OAG's] allegations nor these sections of the [UTPCPL] are limited to "advertising"?
c. Whether the Commonwealth Court improperly dismissed the [OAG's] claims at the preliminary objections phase for lack of specificity and failure to attach documents to the Amended Complaint under Pa.R.C[ ].P. 1019, without leave to amend, where the [OAG] sufficiently pled fraudulent and deceptive conduct sufficient to create confusion and misunderstanding by consumers?
2. Whether the Commonwealth Court erred in holding that the [OAG] cannot be a "person in interest" entitled to recover damages in restoration or restitution when it sues as a plaintiff under the [UTPCPL]?
3. Whether the Commonwealth Court erred in holding, at the preliminary objections phase, that discovery could reveal no set of facts that would support the [OAG's] well-pled allegations supporting its entitlement *1022 to "pierce the corporate veil" and impose vicarious liability against [Parent Companies]?
4. Whether the Commonwealth Court erred in holding, on preliminary objections, that the [OAG] could not recover in unjust enrichment against [Parent Companies] only because [DHS] regulations supersede the [OAG's] common law unjust enrichment claims - even though the regulations apply only to nursing home "providers" and [Parent Companies], who were unjustly enriched, are not "providers" under those regulations?
5. Whether the Commonwealth Court erred in holding, on preliminary objections, that the [OAG] should not be permitted leave to amend, despite the special status the General Assembly gave to the Attorney General in [section] 4 of the [UTPCPL] to "bring ... action in the name of the Commonwealth" to protect the "public interest," the traditionally broad reading afforded the [UTPCPL] in service of the public interest, and - though the Commonwealth Court presumably was not aware of them at the time - the myriad of other substantive errors in its Opinion and Order?
OAG's Brief at 5-6 (emphasis in the original).
We begin our review of these issues by recognizing that when this Court reviews rulings on preliminary objections, we deem all material facts averred in the complaint, and all reasonable inferences that can be drawn therefrom, to be true.
Vattimo v. Lower Bucks Hosp., Inc.
,
UTPCPL Claims
The first three issues presented address the dismissal of the UTPCPL claims. The UTPCPL provides twenty-one definitions of "unfair methods of competition" and "unfair or deceptive acts or practices." See 73 P.S. § 201-2(4). The OAG alleged that Appellees' conduct fit four of these definitions, subsections (v), (ix), (xi) and (xxi). These sections provide, in relevant part, as follows:
(4) "Unfair methods of competition" and "unfair or deceptive acts or practices" mean any one or more of the following:
* * *
(v) Representing that goods or services have sponsorship, approval, characteristics, ingredients, uses, benefits or quantities that they do not have or that a person has a sponsorship, approval, status, affiliation or connection that he does not have;
* * *
(ix) Advertising goods or services with intent not to sell them as advertised;
*1023 (x) Advertising goods or services with intent not to supply reasonably expectable public demand, unless the advertisement discloses a limitation of quantity;
* * *
(xxi) Engaging in any other fraudulent or deceptive conduct which creates a likelihood of confusion or of misunderstanding.
73 P.S. § 201-2(4)(v), (ix), (x), (xxi).
A. Claims Based on Advertising/Marketing Materials
As explained above, the Commonwealth Court dismissed the OAG's claims under sections (4)(v), (ix), (x) and (xxi) related to advertising and marketing materials based on its conclusion that those statements are puffery and therefore not actionable under the UTPCPL. The OAG challenges this determination, arguing that the court applied the wrong standard in reaching its conclusion. OAG's Brief at 31-32.
The UTPCPL was created to even the bargaining power between consumers and sellers in commercial transactions, and to promote that objective, it aims to protect the consumers of the Commonwealth against fraud and unfair or deceptive business practices.
See
Commonwealth, by Creamer v. Monumental Props., Inc.
,
[t]here are some kinds of talk which no sensible man takes seriously, and if he does he suffers from his credulity. If we were all scrupulously honest, it would not be so; but, as it is, neither party usually believes what the seller says about his own opinions, and each knows it. Such statements ... are rather designed to allay the suspicion which would attend their absence than to be *1024 understood as having any relation to objective truth.
Alpine Bank v. Hubbell
,
State and federal courts are united in the principle that the determination as to whether a statement is deemed puffery is a question of fact to be resolved by the finder of fact except in the unusual case where the answer is so clear that it may be decided as a matter of law.
See, e.g.,
In re Chrysler-Dodge-Jeep Ecodiesel Mktg., Sales Practices & Prod. Liab. Litig.
,
Compounding its error, it is evident that the Commonwealth Court did not consider the overall impressions created by the statements at issue from the view of the consumer when reaching its conclusions that they amounted to mere puffing.
See
Peoples Benefit
,
B. Claims Based on Non-Advertising/Marketing Materials
The Commonwealth Court also dismissed the OAG's claims under subsections (v) and (xxi) based on patient assessments, care plans and billing statements on the basis that these materials are not advertisements and could not have impacted a purchasing decision, and therefore, were not actionable.
See
Golden Gate
,
In contrast to subsections (ix) and (x), which address advertisements of goods or services, subsection (v) prohibits conduct " [r]epresenting that goods or services have sponsorship, approval, characteristics, ingredients, uses, benefits or quantities that they do not have or that a person has a sponsorship, approval, status, affiliation or connection that he does not have," and subsection (xxi) prohibits "[ e]ngaging in any other fraudulent or deceptive conduct which creates a likelihood of confusion or of misunderstanding." 73 P.S. § 201-2(4)(v), (xxi) (emphasis added). It is the OAG's position that representations contained in the resident assessments, care plans and bills, as well as oral statements made by the Facilities in connection therewith, constitute "representations" that fraudulently or deceptively created expectations of services that would be provided, but were false, and therefore are actionable. OAG's Brief at 43.
The Commonwealth Court's decision to the contrary was guided by the federal district court decision in
Seldon
.
Seldon
involved allegations by homeowners regarding representations made by a mortgage lender in connection with a payment plan that would allow the homeowners to catch up on their delinquent mortgage. The homeowners sued the mortgage lender, raising claims under various provisions of the Truth in Lending Act, Pennsylvania's Fair Credit Extension Uniformity Act, and, of relevance here, subsections 4(v) and (ix) of the UTPCPL.
9
Seldon
,
*1026
In the present case, the Commonwealth Court adopted the holding in
Seldon
that subsection (v) applies only to claims of false advertising.
See
Golden Gate
,
Based on
Synthes, Inc.
and
Seldon
's similar conclusions, the Commonwealth Court determined that an "advertisement" for purposes of the UTPCPL requires a widely-disseminated statement made for the purpose of influencing a purchasing decision, and therefore does not include claims or assurances made discretely to particular individuals.
Golden Gate
,
The Commonwealth Court's analysis is flawed. Its conclusion that claims raised under subsection (v) are limited to claims of false advertising is not supported by a reading of the UTPCPL in its entirety and consequently, reliance on
Seldon
is misplaced. The court in
Seldon
cited only one Superior Court case in support of its assertion that Pennsylvania courts have ruled that claims under subsections (v) and (ix) "apply only to claims of false advertising."
Seldon
,
The question of what conduct is prohibited by sections (v) and (xxi) of the UTPCPL is a matter of statutory interpretation, the rules of which are well established. The paramount goal of statutory interpretation is to give effect to the intentions of the General Assembly. 1 Pa.C.S. § 1921(a). To accomplish this, we consider the statutory language at issue not in isolation, but in the context in which it appears.
Commonwealth v. Kingston
,
With these precepts in mind, we first recognize that the statutory provisions at issue are part of section 2 of the UTPCPL, which contains the definitions of terms used therein.
See
73 P.S. § 201-2. Subsection (4) of section 2 defines "unfair methods of competition" and "unfair or deceptive acts or practices" in twenty-one enumerated subparts. The fifth and twenty-first of these enumerations are the focus of our consideration. Subsection (v) defines as prohibited conduct "representing that goods or services have sponsorship, approval, characteristics, ingredients, uses, benefits or quantities that they do not have or that a person has a sponsorship, approval, status, affiliation or connection that he does not have." 73 P.S. § 201-2(4)(v). Subsection (xxi) prohibits "[e]ngaging in any other fraudulent or deceptive conduct which creates a likelihood of confusion or of misunderstanding." 73 P.S. § 201-2(4)(xxi). In contrast, in subsections (ix) and (x), the General Assembly expressly addresses "advertising." Unlike subsections (ix) and (x), neither subsections (v) nor (xxi) employ the term "advertising," but describe prohibited conduct in other, more general, terms. We cannot ignore this distinction or interpret the statute in such a way as to eliminate this distinction.
See
1 Pa.C.S. § 1921(b) ;
Halko v. Bd. of Dirs. of Sch. Dist. of Foster Twp.
,
Of relevance here, subsection (v) prohibits "representing that goods or services have sponsorship, approval, characteristics, ingredients, uses, benefits or quantities that they do not have[,]" and subsection (xxi) prohibits "[e]ngaging in any other fraudulent or deceptive conduct" that is likely to cause confusion or misunderstanding. 73 P.S. § 201-2(4)(v), (xxi). It is clear that the terms "representing" and "engaging in any other fraudulent or deceptive conduct" encompass activities other than "advertising," as that phrase has been interpreted under the Lanham Act in Synthes and Seldon . This is evidenced by the General Assembly's use of different terms. The UTPCPL prohibits more than false advertising and the alleged untrue statements in internal documents at issue here may support claims under subsections (v) and (xxi). The OAG's claims of, inter alia, false representations regarding the extent and quality of services to be provided, clearly fit within the deceptive action descriptors in sections (v) and (xxi) -- "representing..." in section (v) and "deceptive conduct" in section (xxi). These terms both describe broad ranges of impermissible behaviors that extend well beyond advertising-related claims. We therefore conclude that claims under sections (v) and (xxi) of *1029 the UTPCPL are not limited to claims based on advertising. The dismissal of the OAG's claims on this basis, therefore, was improper.
The Commonwealth Court also dismissed the OAG's claims raised under subsection (4)(xxi) on the basis that they were insufficiently specific. Appellees challenged the specificity of the claims based on alleged deviations from care plans, resident assessments, and billing statements because the OAG did not identify any "single instance" of such conduct, and that its "vague, general and non-specific statements" were impermissibly attributed to "confidential witnesses" and "unnamed former employees[.]"
Golden Gate
,
On appeal, the OAG argues that its detailed factual allegations based on information received in interviews with former employees of the Facilities and family members of residents, and on information obtained from the Centers for Medicare and Medicaid Services, were sufficient to meet the specificity requirements of Pennsylvania Rule of Civil Procedure 1019. OAG's Brief at 45. According to the OAG, the Commonwealth Court wrongly interpreted the relevant pleading requirement to mean that the OAG was required to identify the specific evidence - for instance, the individuals who were deceived by the alleged fraudulent or deceptive conduct, as well as when and how the deceptions occurred - in its amended complaint. Id. at 44-46.
Appellees, for their part, generally argue that the Commonwealth Court did not err in its determination that the OAG was required to allege the specific dates and identify the specific documents that support its claims, and that the absence of such allegations left them unable to adequately prepare a defense. Appellees' Brief at 21-23.
Pennsylvania is a fact-pleading jurisdiction; as such, a complaint must provide notice of the nature of the plaintiff's claims and also summarize the facts upon which the claims are based.
Youndt v. First Nat. Bank of Port Allegany
,
While our rules require the pleading of all material facts upon which claims are based, there is no requirement to plead the evidence upon which the pleader will rely to establish those facts.
*1030
United Refrigerator Co. v. Applebaum
,
The amended complaint avers that the Facilities falsely represented in care plans and patient assessments that particular care would be given to residents; that no such care was provided; and that the Facilities billed residents for services that were not provided. Amended Complaint, 9/8/2015, ¶¶ 266-269. The amended complaint contains numerous allegations of specific incidents of care that was not provided to residents in each facility.
See
The Commonwealth Court's determination to the contrary was based on the OAG's failure to identify the particular patients and attach care plans, assessments, and bills upon which these allegations are based.
See
Golden Gate
,
Eligibility for Statutory Remedy
Section 4 of the UTPCPL gives the Attorney General and District Attorneys the authority to seek an injunction against any person it believes is engaging in or is about to engage in, any of the conduct prohibited under the UTPCPL. 73 P.S. § 201-4. Section 4.1 provides for a remedy where an injunction has been entered pursuant to section 4. It provides as follows:
Whenever any court issues a permanent injunction to restrain and prevent violations of this act as authorized in section 4 above, the court may in its discretion direct that the defendant or defendants restore to any person in interest any moneys or property, real or personal, which may have been acquired by means of any violation of this act, under terms and conditions to be established by the court.
73 P.S. § 201-4.1.
The OAG sought restoration under section 4.1, which Appellees opposed on the theory that the OAG was ineligible to receive it. The Commonwealth Court agreed with Appellees. In reaching its conclusion, the Commonwealth Court considered this Court's decisions in
Meyer II
and
TAP Pharmaceuticals
, as well as the Southern District of New York's decision in
MTBE
.
Golden Gate
,
Presently, the OAG focuses its argument on the court's reliance on
Meyer II
, which addressed whether a local governmental entity (in that case, a county community college) was subject to liability for monetary damages under the UTPCPL. OAG's Brief at 52. In the OAG's view, the very fact that
Meyer II
dealt with the question of governmental liability renders the analysis therein inapposite.
In response, Appellees argue that the UTPCPL defines "person" as only private persons and associations,
13
which shows that the General Assembly did not intend "person" to include public entities. Appellees' Brief at 32. They argue that where a statute uses the word "person" without including the government in the definition, the term is "ordinarily" construed to exclude government agencies.
Id.
(citing
Will v. Mich. Dep't of State Police
,
With regard to Meyer II , Appellees endorse the Commonwealth Court's reliance thereon, and reiterate the Commonwealth Court's reasoning that "person" cannot have a different meaning in different subsections of the same statute, nor should it have a different meaning depending on whether the Commonwealth is the plaintiff or defendant in an action. Id. at 35-36. Appellees endorse the Commonwealth Court's conclusion that the arguments presently raised by the OAG were rejected by the federal district court in New York in MTBE . Finally, Appellees claim that the Commonwealth has no right to restoration for payments made by the federal government or residents as a further bar to their eligibility under section 4.1. See id. at 37-39.
We agree with the OAG that the Commonwealth Court's reliance on
Meyer II
,
Tap Pharmaceuticals
and
MTBE
is misplaced, based upon the pervasive and critical procedural and substantive differences between those cases and the case presently before the Court. In
Meyer II
, former students of the Community College of Beaver County ("College"), a political subdivision agency, sued the College after state officials decertified the College's police training program. The students asserted multiple claims, including a claim under section 9.2 of the UTPCPL, which provides "a private cause of action for 'persons' injured by other 'persons[']' employment of unfair trade practices."
Meyer II
,
The Commonwealth Court affirmed the trial court's order denying summary judgment, concluding that political subdivision agencies like the College are not immune from suit under the UTPCPL. We granted the College's request for review and reversed, identifying three bases for our decision. First, at the time the UTPCPL was adopted, the common law provided for sovereign immunity and a presumption against taking rights or property from the sovereign state.
Meyer II
is plainly inapposite. The narrow issue in that case was whether the College - a political subdivision agency - fell within the UTPCPL's definition of "person" so as to be liable for violations of the UTPCPL. In contrast, as we discuss at length below, the critical language that we are called upon to interpret in section 4.1 is "person in interest," which is not defined in the UTPCPL. Further, it is clear that the outcome in
Meyer II
was driven in large part by the College's status as a defendant in the lawsuit. Our decision therein incorporates principles underlying the doctrine of sovereign immunity, the purpose of which is to prevent the depletion of state government assets through lawsuits.
See
Snead v. Soc'y for Prevention of Cruelty to Animals of Pa.
,
Our decision in
TAP Pharmaceuticals
does not bear on the issue raised here. In
TAP Pharmaceuticals
, the OAG sued multiple pharmaceutical companies in the Commonwealth Court, claiming that by engaging in deceptive practices, the companies inflated a key figure used in determining the rate of reimbursement by the Department of Aging and the Department of Public Welfare. The Commonwealth Court found that the companies violated the UTPCPL, granted injunctive relief and further awarded the Commonwealth over $27,000,000 in restoration damages.
Commonwealth v. TAP Pharmaceutical Prods., Inc.
,
Conversely, in
MTBE
, the District Court for the Southern District of New York was faced squarely with the question of whether the Commonwealth was eligible to receive restoration under the UTPCPL.
MTBE
,
To reiterate, section 4.1 states, in relevant part, that a court "may in its discretion direct that the defendant or defendants restore to any
person in interest
any moneys or property ... which may have been acquired by means of any violation of this act." 73 P.S. § 201-4.1 (emphasis added). This is the only provision of the UTPCPL that employs the term "person in interest," which is not defined in the UTPCPL. When interpreting a statute, courts must presume that the legislature did not intend any statutory language to exist as mere surplusage; consequently, courts must construe a statute so as to give effect to every word.
Reginelli v. Boggs
, --- Pa. ----,
Proper construction of section 4.1 requires consideration of the phrase "person in interest" as a whole. As stated hereinabove, the goal of all statutory interpretation is to "ascertain and effectuate the intention of the General Assembly." 1 Pa.C.S. § 1921(a). The best indicator of the General Assembly's intent is the plain language of the statute.
Gilmour Mfg. Co.
,
This interpretation also avoids the anomalous result of granting the Commonwealth the authority to seek an injunction to stop fraudulent, unfair or deceptive business practices (as provided for in section 4), but prohibiting it from seeking restoration where it lost money or property because of the improper conduct (as provided by section 4.1). Accordingly, we hold that the Commonwealth is a "person in interest" as used in section 4.1 of the UTPCPL, and may seek the remedies provided thereunder.
Unjust Enrichment and Piercing the Corporate Veil
In connection with its unjust enrichment claim, the OAG alleges that the parent companies received the allegedly improper payments, and it seeks to pierce the corporate veil so as to recover these sums.
See
OAG's Brief at 59; Amended Complaint, 9/8/2015, ¶¶ 279-81. Unjust enrichment is an equitable remedy, defined as "the retention of a benefit conferred by another, without offering compensation, in circumstances where compensation is reasonably expected, and for which the beneficiary must make restitution."
Roethlein v. Portnoff Law Assocs., Ltd.
,
*1035
Mosaica Educ., Inc. v. Pa. Prevailing Wage Appeals Bd.
,
The thrust of the OAG's argument in favor of its unjust enrichment claim is that the allegedly ill-gotten proceeds have been siphoned out of the Facilities and passed on to the parent entities. Yet the UTPCPL claims are all based on alleged misconduct by the Facilities, either individually or chain-wide. Thus, the OAG's efforts to impose liability on Parent Companies are necessary only in the event that it obtains a judgment against the Facilities that the Facilities cannot satisfy. As this eventuality has not yet come to pass, the OAG's unjust enrichment claim is premature. We therefore affirm the dismissal of the OAG's unjust enrichment claim, but do so without prejudice to raise it at a later date in an action to enforce any judgment obtained if the circumstances so require.
Conclusion
In conclusion, we hold that the Commonwealth Court erred in determining that the statements upon which the OAG's UTPCPL claims are based are puffery; that statements and documents other than advertisements cannot serve as the foundation for a UTPCPL claim; that the OAG's claims under subsection (4)(xxi) were insufficiently specific; and that the OAG is not entitled to seek restoration under the UTPCPL. As such, we reverse the Commonwealth Court's dismissal of the claims raised under the UTPCPL. Because the unjust enrichment claim (and attendant attempt to pierce the corporate veil) is premature, we affirm the dismissal of that claim without prejudice for the OAG to raise it, if necessary, at some point in the future. We remand this matter to the Commonwealth Court so that it may proceed in accordance with our decision herein. 16
Order reversed in part and affirmed in part. Case remanded for further proceedings.
Chief Justice Saylor and Justices Baer, Todd, Dougherty, Wecht and Mundy join the opinion.
Appellees include five parent companies, GGNSC Administrative Services, LLC; GGNSC Clinical Services, LLC; GGNSC Holdings, LLC; Golden Gate National Senior Care, LLC; and GGNSC Equity Holdings, LLC ("Parent Companies"), as the owners of the individual nursing home facilities ("Facilities").
See 42 Pa.C.S. § 723(a) (providing that this Court has jurisdiction over appeals from final orders in matters originally commenced in the Commonwealth Court, subject to three exceptions not implicated here).
The OAG also raised a claim for breach of contract, which it subsequently withdrew.
For instance, the care plans would indicate whether staff is needed to perform various activities of daily living, and if so, how many staff members were needed. Amended Complaint, 9/8/2015, ¶ 92.
Appellees' challenges to the OAG's standing to bring this action were resolved by the Commonwealth Court's decision in
GGNSC Clarion LP v. Kane
,
We note that the Commonwealth Court's disposition on this point addressed only Appellees' claim of lack of specificity with regard to claims asserted under section 4(xxi). Appellees also objected on this basis to the OAG's claims raised pursuant to subsections (v) and (ix), which involve statements in marketing materials and advertisements.
Golden Gate
,
This Court has ruled that we may look to decisions rendered under the Federal Trade Commission Act,
See supra, pp. 1015-16.
Recall that subsection (v) prohibits "[r]epresenting that ... services have sponsorship, approval, characteristics, ingredients, uses, benefits or quantities that they do not have," and subsection (ix) prohibits "[a]dvertising goods or services with intent not to sell them as advertised." 73 P.S. § 201-2(4)(v), (ix).
The District Court in
Seldon
also pointed to
Karlsson v. F.D.I.C.
,
In
Hush-Tone
, the OAG brought suit against a company that was selling a hearing aid and made numerous demonstrably false statements about the hearing aid's capability. Specifically at issue in that case were television and radio advertisements, print advertisements, pamphlets and brochures created by Hush-Tone and provided to retailers and prospective customers, and oral statements made by salesmen to prospective customers.
Commonwealth v. Hush-Tone
,
This pronouncement conflates the terms "advertisement" and "representation," or, alternatively, conflates the particulars of subsections (v) and (ix). In any event, the court ultimately concluded that all of Hush-Tone's conduct - the advertisements, pamphlets and brochures, and oral statements to prospective customers - violated subsection (v).
Indeed, other definitions contained in section 2(4) speak to "disparaging" the goods or services of another and "making false or misleading statements of fact" concerning price reductions. See 73 P.S. § 201-2(4)(viii), (xi). Further still, subsections (xiv) and (xvii) define prohibited conduct as "failing to comply with the terms" of a written guarantee or warranty and "making solicitations for sales of goods or services" without first providing certain information, respectively. 73 P.S. § 201-2(4)(xiv), (xvii). It is clear from these varied definitions that the General Assembly intended the UTPCPL to apply to conduct not limited to advertising. This context underscores the conclusion that subsection (v) is not meant to be limited to false advertisements.
For instance, the amended complaint sets forth the allegations of a former Certified Nurse Aide ("CNA") in the Blue Ridge Mountain facility that although residents were supposed to be given showers twice a week, several times a month the CNAs had to skip showering residents because they were understaffed; that incontinent residents were routinely left in soiled clothes because there was insufficient staff to attend to them; and that some residents' care plans indicated that they be taken for walks, but CNAs did not have time to do so. Amended Complaint, 9/8/2015, ¶ 120.
Under the UTPCPL, " '[p]erson' means natural persons, corporations, trusts, partnerships, incorporated or unincorporated associations, and any other legal entities." 73 P.S. § 201-2.
As an example, Appellees point to multiple sections of the UTPCPL that authorize action by the "Attorney General," as opposed to a "person"; for example, section 201-4 states that the Attorney General or a district attorney (as opposed to a "person") may seek an injunction to restrain acts that violate the UTPCPL. Appellees' Brief at 33-34.
See 73 P.S. §§ 8, 9.2.
Having determined that the OAG's claims may proceed, we need not address its final issue, in which it challenges the Commonwealth Court's failure to grant it leave to file a second amended complaint. See OAG's Brief at 62.
Reference
- Full Case Name
- COMMONWEALTH of Pennsylvania Acting BY Attorney General, Josh SHAPIRO, Appellant v. GOLDEN GATE NATIONAL SENIOR CARE LLC; GGNSC Holdings LLC; GGNSC Administrative Services LLC; GGNSC Clinical Services LLC; GGNSC Equity Holdings LLC; GGNSC Harrisburg LP; GGNSC Harrisburg GP, LLC; GGNSC Camp Hill III LP ; GGNSC Camp Hill III GP, LLC; GGNSC Clarion LP ; GGNSC Clarion GP, LLC; GGNSC Gettysburg LP ; GGNSC Gettysburg GP, LLC; GGNSC Altoona Hillview LP ; GGNSC Altoona Hillview GP, LLC; GGNSC Lansdale LP; GGNSC Lansdale GP, LLC; GGNSC Monroeville LP ; GGNSC Monroeville GP, LLC; GGNSC Mt. Lebanon LP ; GGNSC Mt. Lebanon GP, LLC; GGNSC Phoenixville II LP; GGNSC Phoenixville II GP, LLC; GGNSC Philadelphia LP ; GGNSC Philadelphia GP, LLC; GGNSC Wilkes-Barre II LP ; GGNSC Wilkes-Barre II GP, LLC; GGNSC Tunkhannock LP ; GGNSC Tunkhannock GP, LLC; GGNSC Erie Western Reserve LP; GGNSC Erie Western Reserve GP, LLC; GGNSC Pottsville LP ; GGNSC Pottsville GP, LLC, Appellees
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- Published