Bolton v. Western Union Tel. Co.
Bolton v. Western Union Tel. Co.
Opinion of the Court
The opinion of the Court was delivered by
The plaintiff, Susan Bolton, joining her husband with her in the suit, recovered judgment against defendant for three hundred and seventy-five dollars as damages for alleged negligence and wilful failure to deliver a telegram filed by her at Columbia, S. C., July 28, 1905, for transmission to Burnell Bolton at Eithonia, Ga., in these words: “Come at once, mother is dead.” The complaint alleged that by reason of defendant’s negligent and wilful *531 failure to deliver the message, the plaintiff “was deprived of the presence of her husband at the funeral of her mother and his aid and consolation at that time,” thereby causing her great mental suffering.
To this judgment the defendant company filed exceptions on several grounds of which we will first notice those relating to the introduction of testimony.
*532
This request is supposed-by defendant’s counsel to be in conformity with the rule stated in Mitchner v. Tel. Co., 70 S. C., 525, 50 S. E., 190; but that case merely decides that under a general’ denial defendant may show that the injury was caused solely by the negligence of the plaintiff, and that it was error to instruct the-jury that such a negative defence must-be established by the preponderance of the evidence. The request to charge in- this case, as shown by the last sentence in connection with the last clause of the first sentence, involved an instruction with reference to the affirmative defense of contributory negligence, and was properly refused as-no such defense 'had been- pleaded; and if it had been pleaded,- the request was erroneous-in stating the rule as to contributory, negligence, since any negligence of the plaintiff directly and proximately contributing to the injury, will defeat a recovery. •
*533
At 8 :15 that morning, the Eithonia office received another telegram from Burnell Bolton, saying, “Mother died last night, funeral 6 P. M.” The agent took both telegrams to the post office and mailed to the addressee and called the attention of the postmaster to the importance of delivering them. There was no evidence that any service message, as required by rule 56 of the company, was ever sent by the receiving office to the sending office for a better address. No request was made of Mrs. Bolton for a better address. The telegrams were never received by Bolton. In conse *535 quence of a letter received Saturday afternoon, July 29th, Bolton took a train for Columbia, S. C., and readied there Sunday morning. The funeral took place about 4 o’clock Saturday afternoon.
Assuming for the purpose of this question that there was evidence showing that plaintiff suffered-mental anguish as the proximate result of defendant’s negligence, we think there would be no error in submitting also to the jury the question whether the misconduct of the defendant was wanton or wilful. If it be true that defendant’s agent was informed of the place where Bolton could be found and made no effort whatever to seek him' there, and failed utterly to deliver so urgent a message, but placed it in the post office before seeking a better address or even inquiring at such obviously likely places as Evans & Richardson’s office and Mitchell’s boarding house, then it could 'hardly be so clear a case of inadvertence as to warrant the Court in taking from the jury the inquiry whether defendant’s conduct was so recklessly disregardful of duty as to warrant an inference of wantonness or wilfulness. In the absence of undisputed evidence showing a real effort to deliver, long delay in delivering a message is some evidence to go to the jury on the question of punitive damage. Young v. Tel. Co., 65 S. C., 93, 43 S. E., 448; Willis v. Tel. Co., 73 S. C., 385, 53 S. E., 639; Roberts v. Tel. Co., 73 S. C., 523, 53 S. E., 985.
But the serious question in this case arises under the third subdivision of the sixth exception, which alleges error in the refusal to grant a new trial because there was no evidence that the delay in delivering the message deprived plaintiff, Susan Bolton, “of the presence of her husband at the funeral of her mother and his aid and consolation at that time,” as alleged in the complaint. This question was not raised by motion for nonsuit or to direct a verdict as now required by new rule 27, adopted December 19, 1906, but as -the case was tried before the adoption of the rule, it is not subjected thereto.
*536 If it be true that defendant was under no- obligation to deliver the message on the night of July ,28th/ and -that whether it was negligent was to be determined'by its acts or omissions after the day operator went on duty at 7 o’clock A. M., July 29th, then we think the only inference that could be drawn from the testimony is that if the telegram had been delivered with the greatest promptness- after the day operator went on duty, Bolton could not possibly have been able to be present at the funeral at 4:00 P. M. on Saturday, for according to- Bolton’s testimony there was no train leaving Lithonia at or after 7 o’clock, A. M., that could have put him in Columbia earlier than 6 :45 P. M., Saturday, too late for the funeral. There was -no testimony whatever to bring the case within- the rule discussed in the concurring opinion in Hughes v. Tel. Co., 72 S. C., 524, v-iz., that a failure to postpone a funeral for the addressee’s arrival may be among the proximate results of a failure to promptly deliver.a telegram, in which case the evidence must show not merely that the addressee would have requested postponement but that postponement would have been made: Plence, mental anguish because of the absence of plaintiff’s husband from the funeral, and the loss of his aid and consolation at that time, could ndt have been "the-result of the-acts of omissions of defendant after 7 o’clock A. M. Saturday.
There was testimony that if the telegram had been delivered before 12 o’clock'Friday night, plaintiff Bolton could have reached' Columbia at 10 :45 A. - M. Saturday, or if it had been delivered before 4 o’clock Friday night, he would ■have reached Columbia at 2:45 P. M: Saturday, in time for the funeral. This makes it necessary to inquire whether there was any evidence tending- to show-that it was the duty of defendant to make an effort to- deliver the message Friday night. The-evidence tended'to- show that the office-hours at Lithonia were 7 :00 A. M. to 7 :30 P. M., and there was nothing to show that these hours’ were unreasonable. There is no doubt-that ordinarily telegraph messages are accepted for transmission subject to reasonable regulations as to office *537 hours, and that it is not the duty of the company to transact its business out of such hours, yet this general rule is subject to the limitation that the company may waive such regulations, or enter into a special agreement or undertaking to transmit and- deliver out of such hours. Bonner v. Tel. Co., 71 S. C., 311, 51 S. E., 117; Harrison v. Tel. Co., 71 S. C., 391, 51 S. E.. 119; Roberts v. Tel. Co., 73 S. C., 522, 53 S. E., 985; Harrison v. Tel. Co., 75 S. C., 271.
There was evidence that the message was accepted for transmission under more than ordinary circumstances. According to the testimony in behalf of the plaintiff, it was received about 10 o’clock at night, and on plaintiff’s request for immediate transmission, the message though originally written on a night message blank was changed by defendant’s agent to a day message and a higher rate of compensation received therefor, and no notice was given that it was accepted subject to delay or. that it might not be delivered to the addressee until next morning. The defendant’s agent who received the message, when on the stand as a witness, was asked why she changed the message to a day message, said that it was written- on a night blank and that plaintiff’s agent said she “wanted the message to go through that night.” She further explained that a day message meant to go at once, while a night message was not expected to go through that night, but was to be delivered next morning. It is contended these circumstances very strongly indicate a special undertaking to put the message through that night. The message was received at Eitho-nia some time after 10:32 P. M. Friday night, not b)'- a stranger or intruder or one having no authority so to do, but by the railroad night operator, Mr. McCarthy, who was left in' charge o-f the office by Mr. Towns, the agent of the Georgia Railroad and manager for the defendant company. The duty of McCarthy, the night operator, was to attend primarily to the telegraphing in connection with the railroad business, but he also generally received telegrams which came in on other business and placed them on the desk until the day operator *538 went on duty next morning whose attention he called to the same. It cannot, therefore, be contended that the message was received at Rithonia by one not authorized to do so. Dowdy v. Tel. Co., 32 S. E. Rep., 802. In the absence of circumstances showing a special undertaking by defendant to put the message through that night, the mere receipt of the message by an agent of the defendant at the receiving office out of reasonable office hours would not entail the duty of prompt delivery until the arrival of the regular hour for opening the office. Roberts v. Tel. Co., 73 S. C., 525; 53 S. E. 985. But we think that the circumstances tend to show such special undertaking, and that defendant failed in its duty in not making some effort to deliver the message that night. McPeek v. Tel. Co., 107 Iowa, 356; 70 Am. St. Rep., 210; Bright v. Tel. Co., (N. C.) 43 S. E. Rep., 843; Carter v. Tel. Co., (N. C.) 54 S. E. Rep., 275; 27 A. E. Ency Law, 2d Ed., 1038 and cases cited under note 6.
The agent of the defendant, who received the message at Rithonia, ought to have been informed by the transmitting office of the undertaking to put the message through that night, and if the Rithonia night operator, under the circumstances in which he was situated, could not with reasonable diligence have arranged for the delivery of the message, he should have informed the transmitting office, so that plaintiff might have been informed in order that she could make the necessary arrangements to meet the difficulty arising from a failure to deliver the message that night as contemplated.
Under this view there was' not a total absence of evidence that plaintiff suffered mental anguish as the result of defendant’s negligence, and the motion for a new trial was properly overruled.
The judgment of the Circuit Court stands affirmed.
Reference
- Cited By
- 9 cases
- Status
- Published
- Syllabus
- 1. Agency May be Proved by Circumstances. — Instructions given a person at a postoffice adjoining the telegraph and railroad office, where the witness had seen the person informed using the telegraph instrument, and who had sold him tickets on railroad, are admissible as tending to show agency of telegraph company by circumstances. 2. Evidence in Reply is so largely within the discretion of the trial Judge, that its admission will seldom ever be made ground of reversal. 3. Contributory Negligence. — Request to charge if negligence of plaintiff and defendant are evenly balanced no recovery can be had, properly refused, because: (1) contributory negligence was not pleaded; (2) any negligence of plaintiff directly and proximately contributory to the injury will defeat a recovery. 4. Telegraph Companies. — Where a message is transmitted at night from a night message blank which is changed to “day message” and sending operator testifies that it means “transmit at once” and no information is given receiving office of change and no effort is made to deliver until office hours next day, telegraph company is liable for mental anguish and punitive damages, although an effort to deliver the following day after office hours, and if such delivery had been made the addressee could not have attended the funeral. Messrs. Justice Gary and Woods dissent, beccmse there was no evidence as to punitive damages.