When a pro se party seeks to appeal a trial court’s decision and properly files a sufficient and unchallenged affidavit establishing indigency and requesting a free record on appeal, the Texas Rules of Appellate Procedure mandate that the party be provided the record. Because the affidavit in this case was not timely challenged, we reverse the court of appeals’ dismissal of this appeal and remand the case to the court of appeals for further proceedings.

Petitioner Christina M. Hawkins and Respondent Kyle Van Corey1 are the parents of C.H.C. In 2004, a Dallas County trial court entered an order modifying the parent-child relationship for C.H.C. by recognizing Corey’s paternity, appointing Hawkins as Sole Managing Conservator and Corey as Possessory Conservator over C.H.C., and requiring Corey to pay child support.2 Thereafter both parties brought contempt and modification actions, each alleging violations of the 2004 order by the other. Among other things, Corey alleged that Hawkins denied him visitation rights with C.H.C. on two separate Thursday afternoons. Hawkins complained that Corey was also not complying with the 2004 order, noting his conviction for interfering with child custody, her $5,000 judgment against him for malicious prosecution, and his alleged arrearage in child support payments. The trial court held a bench trial on the cross-motions, with Corey proceeding first. According to Hawkins, the trial court set a time limit of six hours of evidence, only one and a half hours of which were allotted to Hawkins. After receiving evidence at the hearing, the trial court modified the custody order and held Hawkins in contempt of court for violating the orders for Corey’s visitation. On September 28, 2008, the trial court signed a contempt order.3 The next day Hawkins, through counsel, filed a motion to modify the judgment, arguing among other things that the trial court did not provide sufficient time for her to present proof challenging alleged violations of the visitation order and that the documentary evidence she provided conclusively proved she had not violated the order.

On October 15, 2008, Hawkins filed an affidavit of indigence for appeal. The affidavit alleged that Hawkins was unemployed “due to company layoff’; had no investments, real estate, property or retirement; received $1200 per month in child support; had a small amount of cash on hand, had a total debt of approximately *428$50,000; and had $3500 in monthly expenses. Hawkins did not attach any documentary evidence to the affidavit. No eligible party filed any contest to the affidavit -within ten days. See Tex.R.App. P. 20.1(e) (providing that “[t]he clerk, the court reporter, the court recorder, or any party may challenge an affidavit” of indigence by filing a contest within “10 days after the date when the affidavit was filed ...”). In .November, Hawkins’ counsel withdrew. On December 1, 2008, Hawkins filed motions “to Confirm Indigency,” and for a court-appointed public defender on appeal, along with a notice of appeal and request for new trial. Even though no party filed a contest to Hawkins’ first affidavit, on December 10, the trial court held a hearing on Hawkins’ indigence petition. Corey’s counsel filed a brief in opposition to Hawkins’ indigence petition, served, according to Hawkins, on the morning of the hearing. Two days later, Hawkins filed an expanded, amended affidavit of indigence, including attachments demonstrating that she was receiving governmental assistance. No contest was filed within ten days to the second affidavit. On December 29, 2008, the trial court entered an order denying Hawkins’ indigence, confirming the proposed order modifying the parent-child relationship, incorporating the previous contempt order, and denying all other relief.

On January 27, 2009, Hawkins filed a petition for writ of mandamus with the court of appeals, which it reclassified as an accelerated appeal, along with her December 12, 2008 affidavit of indigence.4 On February 23, 2009, the court of appeals forwarded Hawkins’ motion to proceed without costs back to the trial court providing ten days for any party to contest the claim of indigence, stating that it was “unclear” whether any affidavit of indigence was filed at the trial court.

On March 2, only the district clerk contested the notice, and the trial court held another indigence hearing. At the hearing, the clerk did not submit any evidence, but instead argued that the affidavit did not comply with Texas Rule of Appellate Procedure 20.1. According to the clerk, the affidavit was not specific enough in detailing Hawkins’ monthly expenses and because the affidavit’s listing of certain medical and child care expenses was undercut by Hawkins’ admission that she received Medicaid and that she is C.H.C.’s primary caregiver. The clerk also argued a transcript was unnecessary because no substantial question for appellate review was presented. Hawkins challenged the clerk’s statements, arguing that she placed sufficient evidence in the record and that the clerk’s contest was untimely. The trial court again held that the appeal was frivolous, that Hawkins’ affidavit was “insufficient/incomplete,” and that Hawkins was not indigent. Hawkins filed objections to the ruling, stating that the clerk did not serve Hawkins, she learned of the hearing “through another party,” and the clerk’s contest was not timely filed. No action was taken on the objections. The court of appeals then entered an order requiring Hawkins to pay for the record and costs of appeal and, when she was unable, eventually entered judgment dismissing her appeal.

Before this Court, Hawkins argues that she is entitled to a free record *429and court-appointed counsel on appeal. Courts should be open to all, including those who cannot afford the costs of admission. E.g., Tex. Const. art. I, § 13; Higgins v. Randall Cnty. Sheriffs Office (“Higgins IF’), 257 S.W.3d 684, 686 (Tex. 2008) (citations omitted); Griffin Indus., Inc. v. Thirteenth Court of Appeals, 934 S.W.2d 349, 353 (Tex. 1996) (citations omitted); Pinchback v. Hockless, 139 Tex. 536, 164 S.W.2d 19, 19-20 (1942) (citations omitted). Thus, parties who establish their indigency and have a potentially meritorious appeal are entitled to a free record for the appeal and to have their appellate costs waived. “The test for determining indigence is straightforward: ‘Does the record as a whole show by a preponderance of the evidence that the applicant would be unable to pay the costs, or a part thereof, or give security therefor, if he really wanted to and made a good-faith effort to do so?’ ” Higgins II, 257 S.W.3d at 686 (quoting Pinchback, 164 S.W.2d at 20).

An indigent party seeking to appeal without paying costs must follow the requirements of Texas Rule of Appellate Procedure 20.1 to acquire the record for appeal. The rule requires that the party provide an affidavit of indigence “with or before the notice of appeal” or “with or before the document seeking relief’ in mandamus or other proceedings, and enumerates twelve items of financial information that the affidavit must contain. Tex.R.App. P. 20.1(b), (c)(1), (c)(2).5 However, if the affidavit provides sufficient information to prove by a preponderance of evidence that the party is unable to pay costs on appeal, the affidavit is sufficient, even if information on each of the twelve items is not included. Higgins II, 257 S.W.3d at 688-89.

Once an affidavit is filed, “[t]he clerk, the court reporter, the court recorder, or any party may challenge an affidavit” of indigence by filing a contest within “10 days after the date when the affidavit was filed” if the affidavit was filed in the trial court, or as set by the court of appeals if the affidavit is filed there. Tex.R.App. P. 20.1(e). If a contest is timely filed, then the trial court must provide notice and set a hearing to determine whether the party is indigent. Tex.R.App. P. 20.1(i). The party filing the affidavit has the burden of proving the affidavit’s allegations. Tex. R.App. P. 20.1(g). However, if no contest to the affidavit is filed, “no hearing will be conducted, the affidavit’s allegations will be deemed true, and the party will be allowed to proceed without advance payment of costs.” Tex.R.App. P. 20.1(f). If an affidavit is defective in some way, an appellate court may dismiss the appeal for noncompliance only after notice and a period of time for the party to correct the defect. Tex.R.App. P. 44.3; Higgins v. Randall Cnty. Sheriffs Office (“Higgins I”), 193 S.W.3d 898, 899-900 (Tex. 2006).

*430In this case, Hawkins filed her first affidavit on October 15, 2008. The sworn affidavit contained statements that Hawkins was unemployed “due to company layoff’; had no investments, real estate, property or retirement; received $1200 per month in child support; had a small amount of cash on hand, had a total debt of approximately $50,000; and had $8500 in monthly expenses. Although Hawkins did not attach any documents to her affidavit and not every factor in Rule 20.1(b) was mentioned, Hawkins swore that she had a negative cash flow, no investments to help pay for the record, no cash on hand, and a dependent to take care of. Taking as true the allegations in the affidavit, which is required under our rules, see Tex.R.App. P. 20.1(f), the preponderance of the evidence from Hawkins’ affidavit clearly indicates that she would be unable to afford the costs of appeal.

Even if Hawkins’ October 15 affidavit were deemed too conclusory, following the hearing, Hawkins filed an amended affidavit in the trial court. See Higgins I, 193 S.W.3d at 899-900 (recognizing that an appeal may not be dismissed for an inadequate affidavit until the party has had an opportunity to correct the defect). The amended affidavit includes all of the information from the first affidavit but provides more information about most entries such as the nature of Hawkins’ debt and her child care costs, takes issue with the trial court’s findings of fact, and attaches proof that she received Children’s Health Insurance Program and Food Stamps benefits from the Texas Health and Human Services Commission. No party challenged the second affidavit within ten days of its filing in the trial court.6 A contest was finally filed nearly three months later, after the court of appeals remanded the case for a hearing. The affidavit demonstrates that Hawkins was indigent, and when no contest had been filed, the trial court hearing was not necessary, and it erred in denying Hawkins a free record on appeal.7

*431Hawkins also argues that because the contempt judgment included a suspended sentence of incarceration, she has a right to appointed counsel to challenge that sentence on appeal. The court of appeals did not address this argument, and we remand the case for the court of appeals to consider that argument prior to addressing the merits of the appeal. See Dealers Elec. Supply Co. v. Scoggins Constr. Co., 292 S.W.3d 650, 660 (Tex. 2009); Little v. Tex. Dep’t of Criminal Justice, 148 S.W.3d 374, 384 (Tex. 2004) (citation omitted) (both remanding cases for the court of appeals to consider remaining issues preserved but previously unaddressed by the court of appeals); Tex.R.App. P. 53.4.

Because Hawkins established her indigence demonstrating her inability to pay costs on appeal, Hawkins was entitled to proceed with the appeal without costs. The court of appeals erred in dismissing her appeal for Hawkins’ failure to pay the docketing fee and provide a record. Therefore, without hearing oral argument, Tex.R.App. P. 59.1, we reverse the court of appeals’ judgment and remand to the court of appeals with instructions to accept Hawkins’ appeal without payment of the filing fee, order the preparation of Hawkins’ record at no cost, and consider the appeal on its merits.