Allstate Insurance Company v. Fougere
U.S. Court of Appeals for the First Circuit
Allstate Insurance Company v. Fougere, 79 F.4th 172 (1st Cir. 2023)
Allstate Insurance Company v. Fougere
Opinion
United States Court of Appeals
For the First Circuit
No. 22-1258
ALLSTATE INSURANCE COMPANY,
Plaintiff, Appellee,
v.
JAMES FOUGERE, SARAH BRODY-ISBILL, A BETTER INSURANCE
AGENCY, INC. a/k/a ABIA,
Defendants, Appellants.
APPEAL FROM THE UNITED STATES DISTRICT COURT
FOR THE DISTRICT OF MASSACHUSETTS
[Hon. Judith G. Dein, U.S. Magistrate Judge]
Before
Gelpí, Lynch, and Thompson,
Circuit Judges.
Timothy K. Cutler, with whom Cutler & Wilensky LLP was on
brief, for appellants.
J. Scott Humphrey, with whom Benesch, Friedlander, Coplan &
Aronoff LLP was on brief, for appellee.
August 29, 2023
THOMPSON, Circuit Judge. This appeal arises from a
dispute between Allstate Insurance Company ("Allstate") and two of
its former agents -- Appellants James Fougere and Sarah Brody-
Isbill -- as well as a third Appellant, A Better Insurance Agency,
Inc. ("ABIA"). At the heart of this suit are spreadsheets which,
according to Allstate, contain trade secrets misappropriated by
Fougere and Brody-Isbill in breach of their contracts with it. A
district court agreed and entered summary judgment favoring
Allstate against all three Appellants.1 On appeal we are asked to
review these findings. Also in the mix are two counterclaims
brought by Appellants against Allstate, which the district court
dismissed, and which Appellants seek to resuscitate on appeal.
As we consider Appellants' arguments, we first lay out
the factual background of this case and from there, consider the
district court's sundry legal rulings against Appellants. Because
we conclude the district court committed no error, we affirm each
of them in turn.
I. Background
In February 2013, Fougere signed an exclusive agency
agreement ("EA agreement") with Allstate to sell the company's
auto and casualty insurance products in Massachusetts and
thereafter began operating an agency in Framingham. Prior to
1For purposes of our analysis, we refer to Fougere, Brody-
Isbill, and ABIA collectively as "Appellants."
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joining Allstate, Fougere had managed ABIA. Once his Allstate
agency was up and running, Fougere hired Brody-Isbill to work for
him. The following year, in April 2014, Brody-Isbill entered into
a separate EA agreement with Allstate, and opened up her own
Allstate agency in Auburn, MA.
Under their agreements, Brody-Isbill and Fougere
committed to working as "scratch" agents, so named because in this
role they were expected to solicit new customers and build new
books of business for the company from scratch (as opposed to
receiving existing Allstate customers or accounts), in exchange
for commissions for the company policies they sold. The EA
agreements sketched out numerous responsibilities for the agents.
Among other requirements, the agreements mandated that Fougere and
Brody-Isbill exclusively represent Allstate, which meant they were
prohibited from directly or indirectly soliciting, selling, or
servicing insurance from other insurance companies without
Allstate's approval. Central to this appeal, the agents also
committed to maintaining information identified by Allstate as
confidential2 and promised that they would not misuse or improperly
2 According to the EA agreements:
Confidential information includes, but is not
limited to: business plans of [Allstate];
information regarding the names, addresses,
and ages of policyholders of [Allstate]; types
of policies; amounts of insurance; premium
amounts; the description and location of
insured property; the expiration or renewal
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disclose the information, they would return the information to
Allstate when their agency relationships terminated, and they
would not use the information for any improper purpose.
According to Allstate, despite Fougere's financial
success, his Allstate agency quickly raised red flags due to its
alleged noncompliance with Allstate regulations and Massachusetts
state law. Over a year into the contract, in September 2014, an
Allstate employee working with both Fougere and Brody-Isbill3
emailed corporate management claiming that, among several other
troubling practices, the two Allstate agents had been commingling
business, with Fougere being significantly involved in Brody-
Isbill's agency and the two of them sharing confidential Allstate
information between their agencies (in violation of their EA
agreements, as Allstate sees it). Allstate further claims that
Fougere was also sharing this information with two other entities:
dates of policies; policyholder listings and
any policyholder information subject to any
privacy law; claim information; certain
information and material identified by
[Allstate] as confidential or information
considered a trade secret as provided herein
or by law; and any information concerning any
matters affecting or relating to the pursuits
of [Allstate] that is not otherwise lawfully
available to the public.
3 In his email, the employee described himself as an Allstate
licensed sales producer who had "been working under [Fougere and
Brody-Isbill] as a Sales Manager and Training Specialist for all
of their new hires."
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ABIA and an organization named Thumbs Up Marketing, Inc. ("Thumbs
Up"), which Fougere formed after becoming an Allstate agent.
Allstate describes Thumbs Up as another insurance agency.4
Much of what followed once Allstate's concerns surfaced
is disputed by the two parties,5 and largely immaterial to this
appeal, but suffice it to say that in November 2014, Allstate
terminated its EA agreement with Fougere. Then, in October 2015,
the company did the same with Brody-Isbill's agreement.6 With the
terminations, Allstate cut off each former agent's access to the
company's online electronic records portal and collected any
4 Appellants later (when opposing Allstate's motion for
summary judgment, submitted after the company filed suit) deny
these claims of wrongdoing and insist that the common link, Thumbs
Up, was a marketing company that bought and sold leads for the
insurance agencies. They maintain, as Fougere testified when being
deposed, that Thumbs Up did not blur the lines between the two
agencies, and solely "directed leads to the different agencies"
that the organizations would receive separately, on a queue system.
5 Accordingto Allstate, after launching an investigation into
Fougere, the company found practices that gave Allstate grounds to
terminate his EA agreement for cause. Fougere denies any
wrongdoing, and claims that he was terminated by Allstate in
retaliation for raising, to Allstate corporate management, what he
claims were numerous violations of Massachusetts insurance laws
and regulations by the company.
6 The parties similarly dispute the terms of Brody-Isbill's
termination. Allstate contends that, following Fougere's
termination, the company cautioned her to bar Fougere from playing
a role in her agency and advised her about unacceptable business
practices more broadly. According to the company, compliance
issues at her agency continued, resulting in her termination.
Brody-Isbill denies that she received warnings from Allstate and
that she failed to comply with required business practices.
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physical files located in their Allstate agency offices.
Central to this dispute is Allstate's contention that,
after terminating their EA agreements, Fougere and Brody-Isbill
breached their contractual requirement to, post-termination,
return all confidential information to Allstate and refrain from
using any of it in the future.7 In November 2015, Allstate, through
counsel, sent a letter to Fougere stating that it had reason to
believe he had retained confidential information belonging to
Allstate, and had been using it to solicit Allstate customers on
behalf of ABIA. Fougere's attorney responded with a letter denying
the allegation, reassuring all that Fougere had not utilized any
confidential information to solicit clients, and guaranteeing that
the former agent would "continue to respect and not disclose any
confidential information of Allstate[.]"
Several of Fougere's former employees, this time ones
who had worked under him at ABIA, contradicted this account. In
7 Under their EA agreements, Fougere and Brody-Isbill also
agreed that they would not solicit the purchase of products or
services in competition with those sold by Allstate for one year
following their respective terminations. Appellants represent,
and Allstate does not expressly challenge, that Fougere waited out
this period before reentering the insurance business, and both
parties are silent on the extent to which Brody-Isbill complied
with this contractual term.
The agreements also provided that while the agents, following
termination, might sell their economic interest in any Allstate
customer accounts they developed, Allstate "retain[ed] the right
in its exclusive judgment to approve or disapprove such a
transfer."
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July 2016, three former ABIA employees emailed Allstate that
Fougere had confidential information for thousands of Allstate
customers, and that he had been directing his agents to contact
those customers.8 From there, the former employees more
specifically alleged that Fougere had given his ABIA agents access
to files, on a restricted Google Drive, named "Framingham Allstate
book of business" and "Allstate Auburn book of business," which
included the "names, addresses, phone numbers, email addresses,
renewal dates, types of insurance policies, and premiums paid by
insurance customers." According to the former employees, Fougere
had directed ABIA employees to solicit the customers contained
within the spreadsheets, and had acknowledged, in Brody-Isbill's
presence, that the files were retained from both of their former
Allstate insurance agencies. After making additional allegations
about Fougere and Brody-Isbill misusing Allstate's confidential
8 The email was sent under a fake name and claimed that Fougere
had "over 5000 customers on a list with all their information and
phone numbers from [A]llstate," and that Fougere "has his agents
call out to these customers" and solicit their business. The three
former ABIA employees -- Kevin Gabbet, Jonathan Anderson, and Brian
Plain -- unmasked, subsequently submitted affidavits alleging
Fougere and Brody-Isbill misused confidential information from
their former Allstate agencies in the course of conducting business
for ABIA. By this point, the former ABIA employees had started
their own insurance agency, Premier Shield, which had settled its
own separate lawsuit with ABIA.
For their part, Appellants (in their opposition to Allstate's
summary judgment request) claimed that the affidavits were drafted
by Allstate's counsel, and, without elaboration, disputed "the
truthfulness of the statements."
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information, the former ABIA employees forwarded copies of
portions of spreadsheets entitled "Framingham Allstate book of
business" and "Allstate Auburn book of business" to Allstate, which
they claim contained information verifying their assertions.
Allstate's Suit Against Appellants
Weeks later, in August 2016, Allstate filed suit against
Fougere and Brody-Isbill, and soon after, amended its complaint to
include ABIA as a defendant.9 Allstate's operative pleading
brought breach of contract and trade secret claims (alleging trade
secret misappropriation under both common law and the Defend Trade
Secrets Act (DTSA), 18 U.S.C. § 1836) against Fougere and Brody-
Isbill; DTSA and tortious interference with advantageous business
relationship claims against ABIA; and claims against all three
Appellants for unfair competition in violation of Mass. Gen. Laws
ch. 93A.
For their part, the three defendants denied wrongdoing,
9 Because the events that gave rise to this amendment are
disputed, we do not dwell on them. But according to Allstate, in
the course of a voluntary meeting at ABIA's office, Allstate's
counsel asked to view ABIA's Google cloud computing folder where
Allstate believed the spreadsheets were being stored. After
nothing turned up, counsel asked to see the "trash" folder, where,
according to Allstate, the "Allstate" files appeared -- prompting
the company to amend its complaint to bring claims against ABIA.
Allstate brought a motion for sanctions for destruction of
evidence, which was subsequently withdrawn. Appellants deny this
account and claim that "[a]ll sets of the spreadsheets were
voluntarily identified by Mr. Fougere when he invited Allstate to
ABIA's office at the commencement of the action to view his
computers."
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listed numerous affirmative defenses, and filed counterclaims of
their own. They alleged that Allstate had breached Fougere's and
Brody-Isbill's contracts, violated Mass. Gen. Laws ch. 175, § 163
by failing to provide adequate notice before their terminations,
violated Mass. Gen. Laws ch. 175, § 162F by misappropriating
information that belonged to them, wrongfully interfered with
Fougere's contractual relations, and violated Mass. Gen. Laws ch.
93A by engaging in bad faith business practices.
A few weeks later, the parties filed a joint motion
requesting the court enter an agreed-upon preliminary injunction.
The court did so in November 2016, entering a stipulated order
under which Appellants were "enjoined from, directly or
indirectly, accessing, using, possessing, or having access to
Allstate Confidential Information" and using or accessing four
documents contained on Fougere's or ABIA's databases entitled TU
Framingham, TU Auburn, Allstate Framingham, and Allstate Auburn.
In the course of discovery, Allstate requested and the
court ordered a forensic examination of Appellants' electronic
systems, databases, and servers. Through the order, Allstate was
granted permission to take and retain screenshots of the four
spreadsheets identified in the preliminary injunction. However,
by the time the forensic exam was finally conducted, two of the
"Allstate" documents -- Allstate Framingham and Allstate
Auburn -- had been permanently deleted.
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Nonetheless, Allstate was able to procure screenshots of
TU Framingham and TU Auburn, both of which closely matched
Allstate's audits of Fougere's and Brody-Isbill's books of
customer information while they were still with the company.
According to Allstate, of the 35 names in the TU Framingham
screenshot, 34 were Allstate customers affiliated with Fougere's
agency prior to his termination. Allstate found similarly for 22
of the 29 customers listed in the TU Auburn screenshot, who had
been with Brody-Isbill's agency before her termination. While
Appellants quibbled over the validity of these comparisons,10 they
ultimately produced the full TU Framingham and TU Auburn
spreadsheets ("the spreadsheets") and eventually conceded that
they "each contain the names of thousands of Allstate customers,
along with their renewal dates, premiums, types of insurance,
Allstate policy numbers, driver's license numbers, home addresses,
phone numbers, and email addresses."
Following the close of discovery, both sides filed
10After the close of discovery, in their opposition to
Allstate's statement of facts for summary judgment, Appellants
questioned the authenticity of Allstate's audits of their former
Allstate agencies. Without challenging the substance of the
comparisons, they argued that "[n]one of Allstate's witnesses
could authenticate the audit. None of [the] witnesses knew who
did the audit, what the parameters of the audit were, when it was
done or how it was done." While Appellants continue this line of
arguments on appeal, they do not present any substantive challenges
to the audit or screenshots, nor do they indicate how this should
materially alter the summary judgment analysis.
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partial motions for summary judgment, which were granted to
Allstate and denied for Appellants. The court determined that the
spreadsheets retained by Appellants constituted confidential and
trade secret information belonging to Allstate, and accordingly
granted summary judgment, as to liability, on the company's breach
of contract and misappropriation of trade secrets claims against
Fougere and Brody-Isbill, as well as its DTSA claims against both
them and ABIA.11 The court also found in favor of Allstate on each
of Appellants' counterclaims, dismissing them accordingly.
After the court's summary judgment decisions, Appellants
moved the court to reconsider based on what they described as an
intervening change of law. As they saw it, the court's trade
secret rulings were in conflict with a decision issued by this
court shortly after the district court's order, TLS Mgmt. & Mktg.
Servs., LLC v. Rodríguez-Toledo, 966 F.3d 46 (1st Cir. 2020). The
district court disagreed and denied the motion.
In the wake of these favorable rulings from the court,
Allstate opted to dismiss its remaining claims -- for tortious
interference and unfair competition -- against Appellants, as well
as those for actual damages. Allstate instead sought and received
11 Thoughnot relevant to the issues before us today on appeal,
we note that the court also granted Appellants' motion to strike
certain representations made by Allstate's attorney, denied
Appellants' motion to disqualify the attorney, and denied
Allstate's motion for sanctions filed in response to Appellants'
disqualification motion.
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nominal damages amounting to $2.00 for both of its contract claims,
as well as an award of attorneys' fees from Fougere and Brody-
Isbill. Finally, the court granted Allstate's request to convert
the preliminary injunction entered against Appellants into a
permanent one, enjoining them from using, processing, or having
access to Allstate confidential information.
Appellants timely filed this appeal challenging the
district court's rulings below. Before us, they argue that the
district court erred when it granted Allstate summary judgment on
Appellants' counterclaims under Mass. Gen. Laws ch. 175, § 163 and
ch. 93A, did the same on the company's breach of contract and trade
secret claims against Fougere and Brody-Isbill, denied Appellants'
request to reconsider its trade secret rulings, issued a permanent
injunction against all three Appellants, and awarded attorneys'
fees to Allstate. Appellants also challenge the district court's
DTSA ruling against the three Appellants and, contending that
Allstate brought its DTSA claims against them in bad faith, urge
that they are entitled to attorneys' fees from Allstate under the
statute. Starting with the court's resolution of the competing
summary judgment motions, we consider each challenge in turn.
II. Standard of Review
We apply a fresh-eyed de novo review to the district
court's summary judgment rulings, scrutinizing the record as the
district court did. Rivera-Corraliza v. Puig-Morales, 794 F.3d
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208, 214 (1st Cir. 2015). Accordingly, we will affirm the court's
dismissal of Appellants' counterclaims, and grant of summary
judgment on Allstate's claims, should we agree that, after
reviewing the record in the light most favorable to the non-
movants, there were no genuine disputes of material fact and the
court's conclusions were correct as a matter of law.12 Lionbridge
Techs., LLC v. Valley Forge Ins. Co., 53 F.4th 711, 718 (1st Cir.
2022).
III. Our Take
Our analysis begins by reviewing Appellants'
counterclaims under Mass. Gen. Laws ch. 175, § 163, which entitles
independent insurance agents to 180 days of notice before
termination of their contracts, and Mass. Gen. Laws ch. 93A, § 2,
which prohibits "[u]nfair methods of competition and unfair or
deceptive acts or practices in the conduct of any trade or
commerce." After concluding that neither apply to Fougere and
Brody-Isbill due to their exclusive relationships with Allstate,
we move on to the company's trade secret misappropriation claims
against Appellants. Because we hold that the spreadsheets at issue
12Like the district court's analysis below, our review will
largely apply Massachusetts law because Allstate's common law
trade secret and breach of contract claims, as well as Appellants'
counterclaims for inadequate notice, Mass. Gen. Laws ch. 175,
§ 163, and bad faith business practices, Mass. Gen. Laws ch. 93A, all arise from state law. Both parties agree there is federal jurisdiction over these claims under28 U.S.C. §§ 1332
(a)
(diversity jurisdiction) and 1367 (federal question jurisdiction).
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contained trade secrets under the DTSA and Massachusetts common
law, and that Appellants misappropriated them, we affirm the
district court's summary judgment rulings in favor of Allstate
across the board.
A. Appellants' Counterclaims
We first turn to Appellants' counterclaims under Mass.
Gen. Laws ch. 175, § 163 and Mass. Gen. Laws ch. 93A, both of which
were dismissed by the district court after it granted Allstate's
motion for summary judgment, and denied their motion for the same,
on both counts.
1. Appellants' § 163 Counterclaim
Appellants urge us to reverse the district court's
dismissal of their counterclaim under Mass. Gen. Laws ch. 175,
§ 163, which provides:
No company shall cancel the authority of any
independent insurance agent for . . . casualty
insurance . . . if said agent is not an
employee of said company . . . unless the
company gives written notice of its intent to
cancel such agent or its intent to modify such
contract at least one hundred and eighty days
before the proposed effective date of any such
cancellation or modification.
(Emphasis added). Pressing the same argument here as they did
below, Appellants contend that irrespective of how Fougere and
Brody-Isbill were contractually categorized -- be they deemed
exclusive or non-exclusive agents -- they fall under the plain
sweep of this statutory provision because they were clearly not
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employees of Allstate. As they construe § 163, they qualify as
independent insurance agents and were therefore entitled to at
least 180-days' written notice from Allstate before they could be
terminated. And because they received no such notice, they argue,
Allstate violated the statute.
After mulling over their argument, the district court
rejected it and concluded, as Allstate had contended, that § 163
did not cover them. Teed up for us then is the first question for
our consideration: Do Fougere and Brody-Isbill qualify as
independent agents under § 163, making them entitled to its
protections? After a careful review of the statute, we think the
court was right to conclude that they do not.
As we consider Appellants' state law claim, "we look to
the pronouncements of [the] state's highest court" -- here, the
Massachusetts Supreme Judicial Court ("SJC") -- "in order to
discern the contours of that state's law." In re Plaza Resort at
Palmas, Inc., 741 F.3d 269, 274(1st Cir. 2014) (quoting González– Figueroa v. J.C. Penney P.R., Inc.,568 F.3d 313, 318
(1st Cir. 2009)). "Where, as here, on-point authority from the highest state court is unavailable, however, our task is to vaticinate how that court likely would decide the issue. For this endeavor we employ the same method and approach that the state's highest court would use."Id.
(internal citations and quotations omitted).
Under Massachusetts law, "[a] fundamental tenet of
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statutory interpretation is that statutory language should be
given effect consistent with its plain meaning and in light of the
aim of the Legislature unless to do so would achieve an illogical
result." In re Custody of Victoria, 473 Mass. 64, 73(2015) (quoting Sebago v. Bos. Cab Dispatch, Inc.,471 Mass. 321, 339
(2015)). In doing so, "each clause or phrase is to be construed with reference to every other clause or phrase without giving undue emphasis to any one group of words, so that, if reasonably possible, all parts shall be construed as consistent with each other so as to form a harmonious enactment effectual to accomplish its manifest purpose."Id.
(quoting Worcester v. Coll. Hill Props., LLC,465 Mass. 134, 139
(2013)). "In other words, [courts]
consider the specific language of a statute in connection with the
statute as a whole and in consideration of the surrounding text,
structure, and purpose of the Massachusetts act." Id. at 73.
Mindful of these principles, we agree with the district
court's conclusion that reading "independent agents" to encompass
all non-employee agents, as Appellants urge, is a poor fit within
the context of understanding § 163. Like the district court, we
start with a basic principle: Mass. Gen. Laws ch. 175, § 163"was intended to protect or benefit independent insurance agents and brokers in their dealings with insurance companies." Brooks v. Hanover Ins. Co.,23 Mass. App. Ct. 992, 993
(1987). As the
district court saw it, § 163's use of the term "independent
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insurance agents" necessarily refers to those free to sell
insurance products for more than one company, or, in the parlance
of the industry, agents operating under the American Agency System.
See Arbella Mut. Ins. Co. v. Comm'r of Ins., 456 Mass. 66, 90
(2010) ("[I]n Massachusetts, an agent who does business pursuant
to the American [A]gency [S]ystem is not an employee agent or an
exclusive agent; such an agent is an independent producer and thus
'free to sell insurance products through more than one company.'"
(quoting Nationwide Mut. Ins. Co. v. Comm'r of Ins., 397 Mass.
416, 418 (1986))).
We agree with this reasoning. The American Agency System
is "a specialized canon of interpretative principles that applies
to contracts between agents and insurers," see id. (emphasis
omitted), which has been codified in Massachusetts under Mass.
Gen. Laws ch. 175, § 162F. Under the terms of the statute, agents
"doing business pursuant to the so-called American [A]gency
[S]ystem, other than that of an employer to employee relationship,
shall own and have an exclusive right to use certain insurance
information contained in insurance policies . . . ." Mass. Gen.
Laws ch. 175, § 162F.13 As the SJC explained in Arbella Mutual
Insurance Co., this information is typically referred to as
13 Appellants brought a counterclaim against Allstate based
on this statute, which the district court dismissed in its summary
judgment order. On appeal, Appellants do not challenge the court's
ruling on this claim.
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"expirations" -- data, like insurance policy premiums and
expiration dates, "necessary to solicit insurance policy renewals"
when a policy is soon to expire. 456 Mass. at 88. The SJC noted that "[w]ithout an exclusive right to use that information, agents [within the American Agency System] effectively would cede their renewal business to insurers as soon as the agents submit applications."Id.
In other words, insurance companies would be able to potentially sidestep the agents who originated the business and who would have otherwise worked with their clients on renewing their policies, either with the same company or another one, and instead, solicit policyholders directly for renewal.Id.
In our view, similar dynamics are at play with § 163.
As the district court pointed out, § 163 concerns notice rights
for certain agents should they be terminated by their agency. A
key purpose of § 163, and its 180-day notice requirement, is to
protect "independent" agents by making sure they have time to
figure out how the upcoming termination will affect the policies
they generated and placed with the insurer. See Frontier Mgmt.
Co. v. Balboa Ins. Co., 622 F. Supp. 1016, 1019(D. Mass. 1985); Brooks,23 Mass. App. Ct. at 993
. For example, and as the district court explained, to protect this interest, § 163 also includes an optional administrative procedure, Cigna Fire Underwriters Co. v. MacDonald & Johnson, Inc.,86 F.3d 1260, 1265
(1st Cir. 1996),
which Appellants do not invoke on appeal, but by which an agent
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may turn to referees to determine whether a termination will affect
the policies placed by the agent, Frontier, 622 F. Supp. at 1019. Should the referees conclude that the agent's legitimate financial interests will be impacted, the statute requires the insurance company to renew the affected policy and provide an additional year of compensation to the terminated agent.Id.
In light of this statutory scheme, we conclude that the
district court was correct to focus on what we believe is the
operative question for determining § 163's applicability: Who
owns the expirations? These expirations seem akin to gold in the
industry -- they allow an agent to build diverse books of business
and long-term relationships with policyholders that, come time for
renewal, are unconstrained by the interests of any specific
insurance carrier. In contrast, companies like Allstate, who
choose to conduct business through the use of exclusive agents,
already own this information, and affiliated agents are already
obligated to seek renewals solely for the agency. As the district
court aptly observed, "[t]he procedures established in § 163 for
an agent to challenge a termination decision and seek post-
termination renewals has no application to exclusive agents, where
the renewals or continuations of the policies belong to the
insurance company after termination, and not to the agent." In
other words, "[u]nder an exclusive arrangement, there is no reason
to have a hearing or otherwise establish a procedure for
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determining the agency's continued entitlement to renewals," or for
providing a 180-day period for assessing the financial
implications of the termination. By virtue of owning the
expirations, an agency like Allstate that does business through
exclusive agents is clearly entitled to such renewals, rendering
§ 163's protections irrelevant.
But this interpretation, say Appellants, is flawed. In
support, they point to Nationwide Mutual Insurance Co., wherein
the SJC took a different tack when interpreting yet another
insurance statute, Mass. Gen. Laws ch. 175, § 162D. 397 Mass. at
419. That statute, pursuant to a 1980 amendment, authorizes the
state insurance commissioner to set rates for insurers "which do
business in the commonwealth through independent licensed
insurance agents pursuant to the so-called American Agency System
or any other system, other than that of an employer to employee
relationship." Mass. Gen. Laws ch. 175, § 162D. The court in
Nationwide determined that the statute applied to an insurer with
an "Exclusive Agency System" (similar to Allstate's), because that
system did not "constitute[] an employer-employee relationship,"
the statute's only exception, and therefore "clearly f[ell] within
the language" of the statute. Id. at 421.
In a footnote, the Nationwide court stated that
"[a]gents who operate under either the 'Exclusive Agency System'
or the 'American Agency System' are regarded as independent agents,
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in contrast to agents who are employees of an insurance company."
Id. at 418 n.2. Because Allstate similarly lacked employer-
employee relationships with Fougere and Brody-Isbill, Appellants
insist that they must be independent agents and therefore within
the scope of § 163.
While we acknowledge the somewhat analogous phrasing of
§ 163 and § 162D, we resist the linguistic temptation to allow our
analysis to turn entirely on a non-contextualized "explanatory"
footnote of this other provision, and instead interpret § 163
alongside its distinctive text, context, and purpose. After all,
"[t]he object of all statutory construction is to ascertain the
true intent of the Legislature from the words used," so that "the
purpose of [the statute's] framers may be effectuated." Johnson
v. Kindred Healthcare, Inc., 466 Mass. 779, 783 (2014) (internal
citations omitted).
At no point did the Nationwide court purport to interpret
§ 163, which is at issue in this case, and the footnote that
Appellants rely on is irrelevant to the court's reasoning and to
the text of the statute. The Nationwide court was confronted with
resolving a different question and interpreting a different
statute than the one at issue here, so its dictum in a footnote
may not short-circuit our best reading of § 163. Therefore, we
decline to adopt Appellants' interpretation of § 163 because, under
Massachusetts principles of statutory interpretation, Allstate's
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reading of the statute prevails.
But our analysis does not end there. Even if
"independent agents," for the purposes of § 163, are those who own
the expirations of the policyholders they are associated with,
Fougere and Brody-Isbill say they nonetheless fall within the
statute's purview because the record demonstrates they were not
exclusive agents. They take issue with the district court's
conclusion to the contrary and maintain that the very language of
their EA agreements places this characterization issue in dispute,
thus making the grant of summary judgment inappropriate.14 The
provision Appellants point to for support, Section XXI(G) of the
EA agreements, states that "[t]he authority granted to Agency under
this Agreement is nonexclusive." Thus, they say, the contract
directly contradicts the court's finding. We disagree.
Continuing, the provision cited by Appellants states
that "[t]he term 'Exclusive' as used in the title of this Agreement
refers to the obligations assumed by Agency under Section I.E."
14They also claim that the record contains a factual dispute
as to whether the former agents were exclusive. In an affidavit,
Fougere represented that when he became an agent for Allstate, the
company "strongly encouraged [him] to continue servicing and
selling to all of [his] customers until [he] could . . . convert
those customers to Allstate policies." We find this argument
unavailing. As the district court pointed out, Fougere's
allegation does not challenge the exclusive nature of the
relationship; "[a]t most, it states that, with Allstate's
permission, Fougere was free to place non-competitive insurance
with other insurers."
- 22 -
Turning to Section I.E., the provision states that the agencies
"will not, either directly or indirectly, solicit, sell, or service
insurance of any kind for any other company, agent, or broker . . .
without the prior written approval of [Allstate]." As we read
these provisions in the aggregate, they clearly establish the
relationships between Allstate and its agents as exclusive, by
requiring the agents to solely sell insurance products on behalf
of Allstate and no other company.
Given the exclusive nature of Fougere's and Brody-
Isbill's relationships with Allstate, and, accordingly, the fact
that neither owned the expirations from their former Allstate
agencies, they do not qualify as "independent agents" under the
terms of § 163. Therefore, we affirm the district court's summary
judgment ruling dismissing the counterclaim.
2. Appellants' Chapter 93A Counterclaim
Shifting gears, Appellants also raise a challenge to the
district court's grant of summary judgment to Allstate on their
counterclaim which charged that Allstate engaged in bad faith
business practices in violation of Mass. Gen. Laws ch. 93A. Their
claim is premised on the notion that, contrary to the district
court's determination that Fougere's and Brody-Isbill's
relationships with Allstate were analogous to an employer/employee
situation and thus not covered by 93A, they in fact had an
independent contractor relationship with Allstate akin to a
- 23 -
franchisor/franchisee arrangement which the statute, they argue,
does reach.
As pertinent here, Chapter 93A prohibits "[u]nfair
methods of competition and unfair or deceptive acts or practices
in the conduct of any trade or commerce." Mass. Gen. Laws ch.
93A, §§ 2, 11. Designed "to encourage more equitable behavior in
the marketplace[,]" Manning v. Zuckerman, 388 Mass. 8, 12(1983), the statute applies to transactions that are commercial in nature between parties engaged in "trade or commerce," see States Res. Corp. v. The Architectural Team, Inc.,433 F.3d 73, 84
(1st Cir. 2005); Linkage Corp. v. Trs. of Bos. Univ.,425 Mass. 1, 23
(1997). This requirement excludes certain transactions, such as strictly private transactions like those between business partners or an employer and employee. Debnam v. FedEx Home Delivery,766 F.3d 93
, 96–97 (1st Cir. 2014). For non-employee relationships, like those between Allstate and its former agents, this court has concluded that Chapter 93A applicability hinges on "a fact- specific, case-by-case analysis into the type of relationship that the independent contractor has with the company at issue."Id. at 97
(internal quotation marks and citation omitted). In Debnam, we held that the operative question in such cases was whether the independent contractor "was offering [their] . . . services generally . . . for sale to the public in a business transaction."Id.
Relying on this language, the district court here concluded
- 24 -
that Fougere's and Brody-Isbill's relationships with Allstate did
not qualify. It reasoned as much based on its conclusion that the
relationships were exclusive because the two agents were not
permitted to sell other insurers' products in competition with
Allstate.
In their brief, Appellants claim legal error in the
court's reasoning. Appellants suggest that the court failed to
appreciate Fougere's and Brody-Isbill's relative independence from
Allstate, noting that they "formed their own agencies, conducted
their own advertising and marketing, [and] solicited their own
customers." As noted earlier, in Appellants' view, Fougere's and
Brody-Isbill's Allstate agencies might better be understood as
franchises, which they contend are subject to Chapter 93A
prescription. For support, they cite to several cases involving
franchises where, according to them, Chapter 93A was found to
apply, see Brennan v. Carvel Corp., 929 F.2d 801, 802, 811-12(1st Cir. 1991); Krumholz v. AJA, LLC,691 F. Supp. 2d 252, 254, 257
(D. Mass. 2010); Zapatha v. Dairy Mart, Inc.,381 Mass. 284
, 285–
87, 297–300 (1980), but they offer no explanation whatsoever of
how these cases are at all applicable to the dispute here. Below,
the district court rejected this theory after pointing out that
nothing in the EA agreements, or otherwise, favored understanding
the agency relationships to be between a franchisor and its
franchisees.
- 25 -
After considering Appellants' argument, we echo the
district court in rejecting it. As the court pointed out, each
"EA Agreement does not mention 'franchise,' 'franchisee,' or
'franchisor' anywhere, and there is no evidence to support the
conclusion that the defendants were to be considered franchisees."
In the face of these unambiguous contracts, Appellants may not
recast Fougere and Brody-Isbill's relationships with Allstate
under this term.
Similarly, the EA agreements foreclose Appellants' case
for inclusion under Chapter 93A because we agree with the district
court that their exclusivity with Allstate defeats this pursuit.
Because Fougere and Brody-Isbill worked as exclusive agents, they
were not offering their business services to the public, but only
to Allstate. Given that their work was solely on behalf of
Allstate, for which they had contracted to seek out customers,
they were not selling their professional services to the public.
Therefore, they were not engaged in "trade or commerce" and Chapter
93A has no application here. See Debnam, 766 F.3d at 98(no 93A application when plaintiff's business was devoted entirely to serving one company); Benoit v. Landry, Lyons, & Whyte Co.,31 Mass. App. Ct. 948, 948
(1991) (no 93A application when salesperson
provided services for only one broker).
In their reply brief, Appellants attempt to distinguish
their case from Debnam and Benoit. However, we disagree with their
- 26 -
untimely protestations, and agree with the district court and
Allstate that the cases apply here. See Debnam, 766 F.3d at 97- 98 (favorably citing Benoit and other cases finding 93A did not apply because the parties' relationship was exclusive); Benoit,31 Mass. App. Ct. at 948
(finding 93A did not apply because the
plaintiff was prohibited "from receiving payment for his services
from anyone except the single broker with whom he or she is
affiliated").
We therefore agree with the district court's conclusion
that Chapter 93A does not apply to Allstate's relationships with
Fougere and Brody-Isbill, and that the company was entitled to
summary judgment on this claim.
B. Allstate's Claims
We now turn to the claims brought against Appellants by
Allstate, for trade secret misappropriation in violation of the
DTSA and Massachusetts common law and in breach of Fougere's and
Brody-Isbill's EA agreements.15
The DTSA and Massachusetts common law both provide
protections for individuals and entities claiming misappropriation
15Given that the EA agreements prohibited Fougere and Brody-
Isbill from misusing the confidential information contained in the
spreadsheets, and Appellants raise no specific challenges to the
district court's breach of contract findings outside of their
broader trade secret arguments, we consider the breach of contract
rulings concurrently. That is, should we affirm the district
court's findings of trade secret misappropriation, we would affirm
the court's breach of contract rulings accordingly.
- 27 -
of their trade secrets. To prevail on such a claim under
Massachusetts common law, a plaintiff must show that the
information is a trade secret which "the defendant used improper
means, in breach of a confidential relationship, to acquire and
use." Incase Inc. v. Timex Corp., 488 F.3d 46, 52(1st Cir. 2007). Here, the district court, quoting Viken Detection Corp. v. Videray Techs. Inc.,384 F. Supp. 3d 168, 177
(D. Mass. 2019), assumed
that "[t]he standard for misappropriation under the DTSA is
substantially similar to that under Massachusetts law." Because
neither party challenges this framing, we assume the same as we
dive into Appellants' arguments on appeal.16 In other words, our
analysis will draw no distinction between the district court's
misappropriation findings under the DTSA and state common law,
affirming or reversing them in tandem.
In their brief, Appellants raise multiple challenges to
the district court's trade secret rulings. They maintain that:
• the information contained in the spreadsheets do
not constitute trade secrets;
We pause to note that the Massachusetts cause of action for
16
trade secret misappropriation also requires the plaintiff to
demonstrate that they "took reasonable steps to preserve the
secrecy of the [trade secret] information." Incase, 488 F.3d at
52. Because the DTSA defines trade secrets in part as information which "the owner . . . has taken reasonable measures to keep . . . secret,"18 U.S.C. § 1839
(3)(A), we fold this
consideration into our analysis of whether or not the spreadsheet
information constituted trade secrets.
- 28 -
• (as we understand their argument) even if they did,
Allstate was not the owner of the documents and the
information contained within, defeating the
company's misappropriation claims; and
• summary judgment was inappropriate in any event,
because Allstate failed to present evidence that
Appellants used improper means to acquire the
information contained within the spreadsheets.
We consider these arguments in turn.
1. The Contents of the Spreadsheets as Trade Secrets
The DTSA and Massachusetts common law overlap in their
definitions of trade secrets. The DTSA defines trade secrets, in
relevant part, as:
[A]ll forms and types of financial [and]
business . . . information, including . . .
compilations, . . . whether tangible or
intangible, and whether . . . stored [or]
compiled . . . electronically . . . if -- (A)
the owner . . . has taken reasonable measures
to keep [the] information secret; and (B) the
information derives independent economic
value, actual or potential, from not being
generally known to, and not being readily
ascertainable through proper means by, another
person who can obtain economic value from the
disclosure or use of the information[.]
18 U.S.C. § 1839(3). In a similar vein, Massachusetts law takes
the term to include "compilation[s] of information which [are]
used in one's business, and which give[] him an opportunity to
obtain an advantage over competitors who do not know or use it."
- 29 -
Burten v. Milton Bradley Co., 763 F.2d 461, 463 n.2 (1st Cir. 1985) (quoting J. T. Healy & Son, Inc. v. James A. Murphy & Son, Inc.,357 Mass. 728, 736
(1970)).
The SJC has long used factors mirrored in the DTSA's
trade secret definition for its own common law trade secret
analysis. According to the court:
Although no general and invariable rule can be
laid down, . . . [there are] six factors of
relevant inquiry: (1) the extent to which the
information is known outside of the business;
(2) the extent to which it is known by
employees and others involved in the business;
(3) the extent of measures taken by the
employer to guard the secrecy of the
information; (4) the value of the information
to the employer and to his competitors; (5)
the amount of effort or money expended by the
employer in developing the information; and
(6) the ease or difficulty with which the
information could be properly acquired or
duplicated by others.
Jet Spray Cooler, Inc. v. Crampton, 361 Mass. 835, 840 (1972)
(internal citations and quotation marks omitted). We invoke these
factors, as relevant, throughout our analysis.
Appellants raise challenges to the district court's
trade secret findings under either definition (making no
distinction between them in their arguments). Specifically,
Appellants assert that the record is rife with genuinely disputed
facts indicating that the spreadsheet information was publicly
available and had no independent economic value, and that Allstate
did not take reasonable steps to protect it. As they see it, the
- 30 -
court committed legal error by finding to the contrary. Because
these challenges are relevant to both federal and state trade
secret definitions, we follow Appellants' lead and consider their
challenges to the trade secret findings under both the DTSA and
Massachusetts common law concurrently.
a. Public Knowledge
It is axiomatic that "[m]atters of public knowledge or
of general knowledge in an industry cannot be appropriated" by an
entity as a trade secret. Burten, 763 F.2d at 463n. 2 (quoting J. T. Healy & Son, Inc.,357 Mass. at 736
). Citing this principle,
Appellants suggest that the district court committed legal error
when it concluded that the spreadsheets' contents constituted
trade secrets because, according to them, "[e]ach of the individual
items of information contained in the [s]preadsheets were . . . of
public record." This broad (and unsupported) statement highlights
the dispute between the parties on the extent to which the
spreadsheets contain, and might be duplicated using, publicly
available information. Appellants maintain that Fougere compiled
the spreadsheets using information he had acquired from third party
sources such as the Massachusetts Registry of Motor Vehicles
("RMV") and Lexis/Nexis, whereas Allstate counters that certain
portions of the sheets were not available through any of those
means.
- 31 -
Here, we disagree with Appellants. The publicly
accessible nature of certain portions of the spreadsheets
certainly informs our trade secret analysis. See 18 U.S.C.
§ 1839(3)(B) (defining trade secrets, in part, as having value "from not being generally known to, and not being readily ascertainable through proper means by" others); Jet Spray Cooler,361 Mass. at 840
(listing "the extent to which the information is
known outside of the business" and "the ease or difficulty with
which the information could be properly acquired or duplicated by
others" as factors to be considered in a trade secret analysis).
However, it is not dispositive, and does not defeat Allstate's
trade secret claims. Rather, we affirm their grant after
concluding that the inclusion of some information in compilations
which could have been obtained from public sources does not mean
the compilations were not trade secrets, and that trade secrets
may be found, even as to that information, when it would have been
immensely difficult to collect and compile it in the form in which
it appeared in the compilation.
To remind, here Allstate claimed the information within
the spreadsheets to be trade secrets. Even assuming Fougere
retrieved some of this information from his claimed sources, it
would be difficult, if not impossible, to develop the spreadsheets
-- which listed thousands of Allstate customers, along with their
personal and policy information -- solely through those means. As
- 32 -
the district court pointed out, "there is no question that the
compilation of customers, addresses, premium rates, renewal dates
and the like are not readily available to the public."
The parties' factual disputes on this issue do not
challenge this conclusion. For example, according to a deposition
of one Allstate witness (but disputed by Appellants), premium
amounts, which were included in the spreadsheets, are not publicly
available. And although Allstate witnesses testified that one
could access a person's coverage status, driver's license
information, and vehicle information through the RMV, they
maintained that this information can only be accessed by insurance
agents for the purposes of risk assessment, and not for any
marketing purposes (as Fougere claims to have done when creating
the spreadsheets). Further, Allstate points to information within
the documents that it maintains is not publicly accessible.
According to the company, "the RMV, for example, does not store
email addresses, while the [s]preadsheets found on ABIA's systems
are replete with the email addresses of Allstate policyholders."
The company also states that "none of the 'public' information
Appellants point to identifies whether any individual is an
Allstate customer" -- a claim which Appellants contest.
Regardless of these disagreements, we see no error in
the district court's summary judgment logic and agree with its
conclusion that the compilations would not have been known outside
- 33 -
of Allstate, and, to the extent they were duplicable, could only
be recreated at immense difficulty. See, e.g., Optos, Inc. v.
Topcon Med. Sys., Inc., 777 F. Supp. 2d 217, 239 (D. Mass. 2011)
(finding the factors favored treating a customer list containing
public information that would have been "practically impossible"
for someone to duplicate as a trade secret).
This context clearly distinguishes the spreadsheets and
their contents from the common industry symbol that a plaintiff
sought to claim as a trade secret in Blake v. Professional Coin
Grading Service, 898 F. Supp. 2d 365(D. Mass. 2012). In Blake, which Appellants cite in support of their case, the court rejected the plaintiff's claim based on the conclusion that the purported trade secret was already "in the public domain . . . there for the free use of the public."Id. at 379
(internal quotation marks and
citation omitted). In contrast (and to repeat), the spreadsheets
here contained unique information -- customers' policy numbers,
home ownership status, driver's license information, customer
status with Allstate, and most significantly for competitively
selling insurance products, premium amounts.17 At the very least,
Blake is inapplicable given that extensive compilations of this
17 This also distinguishes the spreadsheets from "naked
customer lists" which, according to Appellants, may not be
considered trade secrets. See Lunt v. Campbell, No. 07-3845-BLS2,
2007 WL 2935864, at *3 (Mass. Super. Ct. Sept. 24, 2007)
(concluding that it "is not apparent that mere names and telephone
numbers of customers . . . constitute confidential information").
- 34 -
information are clearly not already in the public domain free for
use. And more broadly, the vast and at least partially
confidential nature of the information here favors a trade secret
finding.
Therefore, we find no error on this ground.
b. Independent Economic Value
Next, we consider the economic value of the
spreadsheets' contents to Allstate and its competitors, a key
factor for determining whether or not the spreadsheet information
may be defined as trade secrets. See 18 U.S.C. § 1839(3)(B) (defining trade secrets in part as information which "derives independent economic value"); Jet Spray Cooler,361 Mass. at 840
(including "the value of the information to the employer and to
his competitors" as a factor relevant for making a trade secret
determination).
Appellants argue that Allstate failed to demonstrate
that the information had independent economic value, given their
factual declarations, under oath, that the spreadsheets were not
commonly used by ABIA and that ABIA employees failed to
successfully make a sale using them. In reply, Allstate points us
to the value of the customer information to the company, which was
enumerated in the EA agreements, as well as the value of such
information to any insurer looking to compete with the company.
- 35 -
In our view, the undisputed facts support the district
court's finding that the spreadsheets' contents had economic
value. As the district court pointed out, and Allstate reiterates,
the EA agreements expressly stated that misuse of the company's
confidential information would cause "irreparable damage" which,
by definition, cannot be adequately compensated or remedied by any
monetary award or damages that may subsequently be awarded. See
Ross-Simons of Warwick, Inc. v. Baccarat, Inc., 102 F.3d 12, 19
(1st Cir. 1996) ("If the plaintiff suffers a substantial injury
that is not accurately measurable or adequately compensable by
money damages, irreparable harm is a natural sequel."); see also
Tri-Nel Mgmt., Inc. v. Bd. of Health of Barnstable, 433 Mass. 217,
227–28 (2001) (noting that "[e]conomic harm alone . . . will not
suffice as irreparable harm"). Clearly, Allstate believed that
misuse of the information would not only exceed, but also entail,
economic harm. Demonstrating this point, the EA agreements went
as far as expressly providing a way for terminated agents to sell
their "economic interest" in their Allstate books of business to
an Allstate-approved buyer, expressly signaling the value to the
company of maintaining the information.18 This is hardly
18We disagree with Appellants' alternative spin on this fact,
by which they argue that the district court erred by finding
Allstate had economic value in Fougere's and Brody-Isbill's "books
of business" (their Allstate expirations, like the spreadsheet
information) given that under the EA agreements the two owned the
economic interests in these books. As we understand it, they
- 36 -
surprising -- as we discussed above, "expirations," like the data
included in the spreadsheets, are so valuable in the industry that
there is an entire system of rules to protect agents with exclusive
rights to them. See Arbella Mut. Ins. Co., 456 Mass. at 89
(describing the "American Agency System" as "giv[ing] agents
privileged rights to insurance expirations over the insurers with
whom they contract"); see generally 4 Couch on Insurance § 57:58
(3d ed. 2023) (describing the American Agency System's protection
of agents' rights to expirations). In the hands of a competitor
like ABIA, the spreadsheet information could be used to compete
with Allstate by offering, for example, insurance at premiums the
competitor knows to be less than what the customer currently pays.
believe the court committed legal error in finding economic value
"[b]y equating the value of the books of business to the value of
the [s]preadsheets and their contents" -- the former of which they
claim (without citation) is based on commissions Allstate was
paying to each agent, presumably as distinct from any value
inherent in the customer information.
Setting aside the fact that this mischaracterizes the
district court's reasoning -- which based its conclusion on
multiple additional indications that the spreadsheet information
had economic value -- the court's point stands. In the course of
finding economic value in the contents of the spreadsheets, the
court noted that "when Exclusive Agents elect not to sell the
economic value in their book of business, Allstate can cede those
customer accounts to other Exclusive Agents" to incentivize strong
sales, entice new agents, and serve the customers listed. We agree
with the district court that in such instances -- like here, where,
to our knowledge, neither former agent sold their book of business
-- this further demonstrates the independent economic value of the
information to Allstate.
- 37 -
That ABIA employees allegedly failed to make any sales using this
information does not diminish its potential value.
Before moving on, we consider and reject an additional
argument raised by Appellants, who contend that a finding of
economic value here conflicts with Allstate's decision to dismiss
its claims for actual damages (which are based on economic harms
suffered by a prevailing party), because the choice amounted to a
waiver of the right to claim the company suffered economic harm
from Appellants' misappropriation of the information.19 We are
unaware of any case law which suggests that Allstate's decision to
forego tangible damages from Appellants for their misappropriation
requires concluding that the information misappropriated had no
economic value.
Therefore, we affirm the district court's finding that
the information contained in the spreadsheets had independent
economic value.
c. Steps Toward Protecting the Information
Moving to Appellants' final challenge to defining the
spreadsheets' contents as trade secrets, we consider their claim
19In passing, Appellants also suggest that the company waived
its right to claim economic value because, in their view, "Allstate
did not treat the [s]preadsheets as a trade secret or having value"
when it came to investigating the spreadsheets and following up
with the former ABIA employees to ensure they were not still using
the spreadsheet information to compete with Allstate. We disagree.
The undisputed facts demonstrate the information had economic
value to the company.
- 38 -
that the district court erred in finding that Allstate took
sufficient steps to protect the information. Appellants suggest
that there are material factual disputes on this question and point
to a range of actions that the company, in their view, should have
taken to protect the information.20
In determining whether information constitutes a trade
secret, both the DTSA and Massachusetts common law consider the
steps taken to protect the information. See 18 U.S.C. § 1839(3) (defining trade secrets as those which "the owner . . . has taken reasonable measure[s] to keep . . . secret"); Jet Spray Cooler,361 Mass. at 840
(listing "the extent of measures taken by the
employer to guard the secrecy of the information" as a factor
relevant for determining a trade secret). To determine whether a
company took reasonable steps to protect its trade secrets, courts
have considered "1) the existence or absence of a [confidentiality
agreement], 2) the nature and extent of precautions taken, 3) the
circumstances under which the information was disclosed and 4) the
degree to which the information has been placed in the public
20 These include providing training on securing the
confidentiality of customer information (which Allstate claims,
but Appellants dispute, was provided to Fougere and Brody-Isbill),
limiting the transmission of customer information to outside
entities like car dealerships, taking steps to secure and control
the management of information at Fougere's and Brody-Isbill's
Allstate agencies, and, after terminating their EA agreements,
ensuring there was no customer information on their computers.
- 39 -
domain or rendered readily ascertainable." TouchPoint Sols., Inc.
v. Eastman Kodak Co., 345 F. Supp. 2d 23, 29 (D. Mass. 2004).
No one disputes the presence of confidentiality
provisions in the EA agreements. Moving on then to the other
considerations, we agree with the district court's conclusion that
the undisputed facts in the record indicate that Allstate took
multiple steps towards protecting the information contained within
the spreadsheets and preventing it from disclosure. Through the
EA agreements, Allstate specified and communicated clearly which
information was confidential and how it was to be handled.
Allstate also took multiple precautions to protect the information
by only granting access to agents, restricting its availability
through the use of passwords and, upon termination, revoking access
by former agents. And as we discussed above, regarding the final
consideration, the information was not in the public domain nor
readily ascertainable.
Altogether, this record evidences sufficient steps taken
by Allstate to protect its trade secret information. See Jet Spray
Cooler, 361 Mass. at 841–42 (finding trade-secret plaintiff needed
to take "an active course of conduct" to protect it); cf. Incase,
488 F.3d at 53(finding plaintiff did not take reasonable steps because they failed to communicate confidentiality policies to defendant). Because "the standard is reasonableness, not perfection," see Touchpoint Sols.,345 F. Supp. 2d at 30
,
- 40 -
Appellants' contentions that Allstate could have done more to
protect the information do not undermine this conclusion, see
Optos, 777 F. Supp. 2d at 240 ("[A] company need not take 'heroic
measures' to preserve the confidentiality of its trade secrets."
(quoting USM Corp. v. Marson Fastener Corp., 379 Mass. 90, 101
(1979))).
Therefore, we affirm the district court's finding that
Allstate took sufficient steps to protect the information
contained in the spreadsheets.
All in all then, after evaluating the spreadsheets, we
find the information contained therein was not readily accessible
to the public, had economic value, and was reasonably protected
from public disclosure. Accordingly, we affirm the court's
conclusion that the information constituted trade secrets.
2. Ownership of Spreadsheets
Satisfied that the spreadsheet information may be
defined as trade secrets, we next consider the question Appellants
squarely raise and contest in their brief: Who owns it? As
Appellants see it, the customers, whose information the sheets
contained, and Fougere, who compiled the spreadsheets himself, own
the information -- purportedly dooming Allstate's trade secrets
misappropriation claims. See 18 U.S.C. § 1836(b)(1) (providing that "[a]n owner of a trade secret that is misappropriated may bring a civil action" (emphasis added)); Burten,763 F.2d at 462
- 41 -
(noting that Massachusetts common law provides "protection to the
owner of a trade secret for the misappropriation of his ideas"
(emphasis added)). Appellants raise a threshold challenge here,
arguing that the record contains multiple facts indicating that
Allstate did not own the spreadsheet information (and therefore
may not claim it as misappropriated trade secrets).
The district court rejected this argument below, after
concluding that "[t]here is no question that the information
contained in the [spreadsheets] are the types of information that
are specifically listed as being 'confidential' in the EA
Agreements." For support, the court (again) called out the former
agents' EA agreements, which expressly provided that any
confidential information acquired by the agents while working with
the company -- such as the customer and policy information
contained in the spreadsheets -- is "wholly owned by [Allstate]."
Appellants cite several alleged facts within the record
which, in their view, indicate that this conclusion is in dispute.
Specifically, they contrast their detailed description of how
Fougere allegedly compiled the spreadsheets -- i.e., by turning to
publicly available sources (as discussed above) and his
relationships with other entities -- with Allstate witness
deposition testimony suggesting that the company was unfamiliar
with the spreadsheets and how they were created.
In our view, the language of the EA agreements renders
- 42 -
these alleged facts immaterial, and any role that the agents played
in compiling the spreadsheets irrelevant for the purposes of
determining ownership.21 See Martinez v. Colon, 54 F.3d 980, 984
(1st Cir. 1995) ("It is only when a disputed fact has the potential
to change the outcome of the suit under the governing law if found
favorably to the nonmovant that the materiality hurdle is
cleared."). As the district court pointed out, there is nothing
in the agreements "which indicates in any way that confidential
information is limited to information compiled by Allstate instead
of the Agency." Quite the opposite, the agreements expressly
described confidential information, and stipulated that "[a]ny
confidential information or trade secrets recorded on . . . [an]
electronic data file . . . whether provided by [Allstate] or by
[Fougere's or Brody-Isbill's] Agency, is the exclusive property of
[Allstate], as is any such medium and any copy of such medium."
21 For this reason, two of Appellants' related arguments gain
no traction. First, they contend the district court
inappropriately questioned the credibility of Fougere's claims
that he purchased the information included in the spreadsheets.
To the contrary, the district court, for the purposes of summary
judgment, assumed "that the spreadsheets contain at least some
information that [Fougere] purchased." The district court did so
because this disputed fact was not necessary for resolution on
summary judgment, because the EA agreements made ownership clear.
Appellants also challenge Allstate's ownership on the grounds
that some of the information protected as confidential by the EA
agreements is also owned by the Allstate customers themselves, or
may be available from or transmitted by Allstate to third-party
sources. As we see it, this does not displace the terms of the EA
agreements, and the ownership of the information conferred to
Allstate by them.
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(Emphasis added).
Because the agreements established Allstate as the owner
of the customer information included within the spreadsheets, we
affirm the district court's finding to this effect.22
3. Improper Means
Having affirmed the district court's conclusion that the
spreadsheet information constituted trade secrets, and that
Allstate owned those secrets, we finally consider the evidence
within the record of misappropriation by Appellants. They argue
that the district court erred in granting summary judgment because
the record contained factual disputes about whether Fougere and
Brody-Isbill misappropriated confidential information contained
22Appellants appear to misunderstand the significance of this
fact. They maintain that the court erred by finding a breach of
the EA agreements before first determining whether the spreadsheet
information constituted trade secrets separately under the law.
As they see it, this amounted to the enforcement of an illegal
contract because, according to them (citing no law in support), it
is illegal for a contract to "create" trade secrets enforceable by
law.
We find this argument to be a nonstarter. Appellants do not
point to any authority which suggests the court was obligated to
conduct its analysis in a different order, and their arguments
seem to be at odds with Massachusetts law on what information may
be protected by a contract and/or described as a trade secret.
See Foster-Miller, Inc. v. Babcock & Wilcox Can., 210 F.3d 1, 8(1st Cir. 2000) (noting "doubt about whether and how the Massachusetts courts differentiate among confidential information, proprietary information, and trade secrets");id.
("We further
have recognized that confidential and proprietary business
information may be entitled to protection, even if such information
cannot claim trade secret protection." (quoting Warner–Lambert Co.
v. Execuquest Corp., 427 Mass. 46, 49 (1998))).
- 44 -
within the spreadsheets.23 Specifically, they contend that
Allstate presented no evidence that either former agent -- and
particularly not Brody-Isbill -- misappropriated anything in
violation of their EA agreement. From Allstate's perspective, the
undisputed facts demonstrate liability for both agents.
To quickly dispose of their broader challenge, we
disagree with Appellants' claim that the record lacked evidence of
their misappropriation. Most damning is the undisputed fact that
the spreadsheets found on ABIA's computer contained information,
as we've already described, which the EA agreements unquestionably
designated as confidential, and which constitute trade secrets
owned by Allstate.
Appellants' challenge as to Brody-Isbill's liability is
more focused. Their brief first argues Allstate presented zero
evidence implicating her for misusing information owned by
Allstate other than the allegation, made by the former ABIA
employees who blew the whistle on them to Allstate, that Brody-
23 We pause to note that, while Appellants also appeal the
district court's DTSA ruling against ABIA, they raise no arguments
about ABIA's specific misappropriation (or lack thereof). In the
absence of such arguments, and having addressed the other elements
of the DTSA claim above (finding the spreadsheet information to be
trade secrets owned by Allstate) we need not opine on the evidence
in the record regarding misappropriation by ABIA in order to affirm
the court's ruling against the party. See United States v.
Zannino, 895 F.2d 1, 17 (1st Cir. 1990) ("Judges are not expected
to be mindreaders. Consequently, a litigant has an obligation to
spell out its arguments squarely and distinctly, or else forever
hold its peace." (internal quotation marks and citation omitted)).
- 45 -
Isbill was present when Fougere informed them that the spreadsheets
were retained from both of the former agents' Allstate agencies.
This, they say, is insufficient. Appellants next argue that
finding Brody-Isbill liable was inappropriate because, as they
tell it, the district court found that the extent of her
involvement with the spreadsheets was in dispute and thus, it was
not fit for a summary judgment ruling.
After zooming in on the record, we agree with Allstate
-- both of Appellants' assertions lack merit. As Allstate
highlights, two evidentiary offerings in particular, which were
not genuinely contested before the district court, implicate both
Appellants: (1) the high match rate of customers listed in both
Allstate's audit of Brody-Isbill's book of business and the
screenshot procured of TU Auburn and (2) the affidavits of the
former ABIA employees. In response to Allstate's factual
assertions, when opposing the company's motion for summary
judgment, Appellants maintained that Brody-Isbill played no role
in creating or using the spreadsheets, and specifically challenged
the process by which the comparisons between TU Auburn and her
Allstate book of business were drawn. However, they ultimately
conceded that the spreadsheets included Allstate information from
her former agency which, as we've already concluded, belonged to
Allstate. Further, while broadly attacking the affidavits of the
former ABIA employees as questionable and noncredible, they
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nonetheless do not directly deny the truthfulness of the allegation
that Brody-Isbill was present (and, presumably, silent) when
Fougere represented that the lists were retained from both former
Allstate agencies.24 Nor do they explain why, therefore, the
district court was wrong to rely upon them. Consequently, we find
Appellants' arguments lacking.
Addressing the other claim raised by Appellants -- that
the district court never actually found Brody-Isbill indisputably
liable for breach of contract, but instead had deferred a
determination of the scope of misappropriation, if any, for trial
-- Allstate says this is not so. We agree and understand the
essence of the court's reasoning to go like this: Given that
Appellants presented nothing rebutting Allstate's evidence of
misappropriation by Brody-Isbill aside from Appellants' blanket
and unspecific denials of culpability, the district court
Along these lines, Appellants argue that "[i]n discussing
24
the ex-employees, the district court ignored their contradictory
and qualifying deposition testimony and only relied on the
affidavits[.]" Similarly, they claim error in the fact that the
district court "also made the non-probative point that Ms. Brody-
Isbill used a false name when talking to customers while at ABIA."
They contend that subsequent deposition testimony called this
point into question.
Appellants do not point to, and we do not discern, any
material facts that either argument places in dispute. Ultimately,
Brody-Isbill's liability stems from the undisputed fact that one
of the spreadsheets contained confidential information from her
former Allstate agency, and the unchallenged testimony that she
was present when Fougere discussed the document at ABIA. Because
Appellants' arguments do not challenge these points, we consider
them no further.
- 47 -
considered the undisputed evidence against her (i.e., the TU Auburn
spreadsheet previously described, and the testimony of former ABIA
employees), and determined that any remaining discrepancies, that
is, those getting only at "the scope of Brody-Isbill's involvement
in any misappropriation," (our emphasis, but the court's words)
ought to be resolved at trial for damages. Our understanding of
the court's misappropriation reasoning and determination is
further undergirded by the district court's grant of summary
judgment, on liability, to Allstate and against Brody-Isbill on
this very claim. And Allstate's later decision to settle for
nominal damages instead of proceeding to trial on actual damages
does nothing to displace this finding. In other words, by so
settling, the company took the scope, but not the question, of
Brody-Isbill's liability off the table.
4. Summing up on Trade Secret Misappropriation
Given our fresh assessment of Appellants' challenges, we
affirm the district court's grant of summary judgment to Allstate
on liability for its trade secret and contract claims against
Appellants.25
C. The Court's Denial of Reconsideration
Finally, we briefly address Appellants' contention that
We briefly acknowledge, and summarily reject, Appellants'
25
abbreviated argument that neither Fougere nor Brody-Isbill should
be subject to a permanent injunction "because there was no
misappropriation of trade secrets and no breach of their Agency
- 48 -
the district court, in denying their motion for reconsideration,
"declined to apply the principles of law articulated in" TLS Mgmt.
& Mktg. Servs., LLC, 966 F.3d 46 at 49(TLS).26 There this court concluded that the company claiming a trade secret violation had failed to sufficiently "separate the [purported] trade secrets from the other information . . . [that was] known to the trade."Id. at 54
(alterations in original) (internal quotation marks and
Contracts." Having affirmed the district court's summary judgment
rulings to the contrary, this argument lacks basis.
Similarly, we have not overlooked Appellants' district court
argument, cursorily raised in their reply but not opening brief,
that the permanent injunction was inappropriate because "there is
no evidence of the existence of irreparable harm to grant a
permanent injunction[.]" But because Appellants raised this
argument belatedly, and did not develop it any further, we move on
from it. See Zannino, 895 F.2d at 17.
Given our conclusion that the injunction legitimately stands,
we also dispose of Appellants' claim that it may not be imposed
against ABIA because the company was not a party to the EA
agreements. As the district court recognized, under Federal Rule
of Civil Procedure 65(d)(2)(C), entities "who are in active concert
or participation" with parties to an injunction may similarly be
enjoined. As an active participant in Fougere's and Brody-Isbill's
violations, ABIA is properly subject to the injunction.
Finally, we reject Appellants' argument that they are
entitled to attorneys' fees because Allstate brought its DTSA claim
in bad faith. The DTSA provides, in relevant part, that "if a
claim of the [trade secret] misappropriation is made in bad faith"
a court may "award reasonable attorney's fees to the prevailing
party." 18 U.S.C. § 1836(b)(3)(D) (emphasis added). Because
Allstate prevailed on its misappropriation claims, Appellants are
not eligible for fees.
26The parties, disagreeing about the extent to which this was
legal error, incorporate their TLS arguments into their trade
secret analyses. However, because Appellants' arguments citing
the case arose for the first time on reconsideration, we consider
them separately, under the appropriate standard of review.
- 49 -
citation omitted). As Appellants see it, Allstate similarly failed
to identify its trade secrets with adequate specificity. Instead,
the argument goes, Allstate inappropriately identified a grouping
of information and left it to the court "to ferret out what may or
may not be a trade secret," and the court committed legal error
under TLS by following this line and concluding that the whole of
the spreadsheets amounted to trade secrets.
"[M]otions for reconsideration are appropriate only in
a limited number of circumstances: if the moving party presents
newly discovered evidence, if there has been an intervening change
in the law, or if the movant can demonstrate that the original
decision was based on a manifest error of law or was clearly
unjust." United States v. Allen, 573 F.3d 42, 53(1st Cir. 2009). We review denials for abuse of discretion.Id.
We discern no abuse of discretion here. As the district
court suggested, Appellants' arguments elide the significant
differences between TLS and this case. In TLS, the company
claiming trade secret violations argued that certain compilations
of both public information and individual client information
constituted trade secrets, but could not articulate what,
specifically, within the compilations qualified as trade secret
materials. 966 F.3d at 53. In contrast, here Allstate has
consistently maintained that the spreadsheets contained
compilations of customer and policy information which were
- 50 -
expressly labeled as confidential trade secret information within
its EA agreements with Fougere and Brody-Isbill. In its summary
judgment motion, Allstate stated that it was claiming, as trade
secrets, the Allstate customer information contained within the
spreadsheet -- including thousands of Allstate customers' names,
addresses, policy numbers, types of insurance coverage, premiums,
and renewal dates. This does not require the courts to "ferret"
anything out as Appellants claim, given that Allstate alleged and
the district court held that such "confidential customer
information included in the spreadsheets qualify as trade
secrets."
Further, as the district court noted below when it denied
Appellants' motion to reconsider, the purported trade secrets at
issue in TLS were not customer lists. Because such lists would
inevitably include some degree of customer-specific information
within the public domain, this context is relevant. Here, given
that the sheets amounted to customer lists containing information
specifically identified as confidential in the EA agreements, we
agree with the district court's conclusion that Allstate alleged
sufficiently specific trade secrets. See J. T. Healy & Son, Inc.,
357 Mass. at 736 (explaining that "[a] trade secret may consist of
. . . a list of customers" where the information gives the owner
"an opportunity to obtain an advantage over competitors who do not
know or use" the information (quoting Restatement of Torts § 757,
- 51 -
comment (b))); Jet Spray Cooler, 361 Mass. at 839 (collecting cases
involving trade secret customer lists).
IV. Conclusion
For the reasons stated above, we affirm the district
court's rulings. Costs to Appellee.
- 52 -
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