Serrano Colon v. Dep't of Homeland Security
Serrano Colon v. Dep't of Homeland Security
Opinion
United States Court of Appeals For the First Circuit No. 22-1089
ALMARIS SERRANO-COLON,
Plaintiff, Appellant,
v.
UNITED STATES DEPARTMENT OF HOMELAND SECURITY; RICHARD MALDONADO; ALEJANDRO MAYORKAS, in his official capacity as Secretary of the Department of Homeland Security,
Defendants, Appellees.
APPEAL FROM THE UNITED STATES DISTRICT COURT FOR THE DISTRICT OF PUERTO RICO
[Hon. Silvia Carreño-Coll, U.S. District Judge]
Before
Kayatta, Lipez, and Thompson, Circuit Judges.
Edgardo J. Hernández Ohárriz, with whom Hernandez-Oharriz & Santiago, P.S.C. was on brief, for appellant.
Gabriella S. Paglieri, Assistant United States Attorney, with whom W. Stephen Muldrow, United States Attorney, Mariana E. Bauzá- Almonte, Assistant United States Attorney, Chief, Appellate Division, and Francisco A. Besosa-Martínez, Assistant United States Attorney, were on brief, for appellees.
November 13, 2024 LIPEZ, Circuit Judge. Almaris Serrano-Colon ("Serrano")
claims in this employment discrimination action that she was
terminated from her position as a Transportation Security Officer
("TSO") because of her disability, gender, and parental status.
She further alleges retaliation based on her filing complaints
with the Equal Employment Opportunity Commission ("EEOC"). Her
former employer, the Transportation Security Administration
("TSA"), attributes her firing to Serrano's years of erratic
attendance, including dozens of tardies and unscheduled absences,
and her failure to improve despite receiving several letters
warning of possible consequences if her attendance problems
persisted. The district court granted summary judgment for TSA on
each of Serrano's claims.1 After careful review of the record, we
affirm.
I.
In this appeal from the district court's grant of summary
judgment, we consider the facts in the light most favorable to
Serrano, the nonmoving party. See Ing v. Tufts Univ.,
81 F.4th 77, 79 (1st Cir. 2023).
1 Serrano sued the Department of Homeland Security ("DHS"), the Secretary of DHS, and one of her managers, Richard Maldonado. TSA is an administrative agency housed within DHS. We refer collectively to the defendants as "TSA."
- 2 - A. Transportation Security Officers
TSA is responsible for securing our nation's
transportation systems. With respect to airline operations, TSA
employs TSOs to screen travelers and luggage at security
checkpoints in federal airports, the goal being to mitigate threats
to aviation security. TSOs must meet several conditions of
employment, including demonstrating the ability to lift and carry
items weighing up to seventy pounds, walk up to two miles during
a shift, and stand for prolonged periods. As part of the screening
process, TSA protocol requires some TSOs to "pat down" certain
travelers flagged for additional searching. Because "pat-downs"
are typically performed by a TSO of the same gender as the
traveler, TSA needs sufficient TSOs of each gender at security
checkpoints.
TSA maintains an attendance policy applicable to its
employees nationwide, including TSOs. That policy outlines, among
other things, how TSOs may use their annual and sick leave and
details the circumstances under which they can take leave without
pay ("LWOP"). Subject to TSA's national policy, local TSA offices
may develop their own guidelines for attendance and the use of
leave. During Serrano's employment, local TSA attendance policy
generally mandated that TSOs obtain prior approval for all absences
from duty, including requests for LWOP. For scheduled absences,
TSOs had to submit requests at least seven days in advance, and
- 3 - unscheduled absences required at least sixty minutes of advanced
notice. However, an exception to the sixty-minute requirement
applied if the employee was "incapacitated" or faced "other exigent
circumstances." In such a case, the employee was required to
notify management of the absence "as soon as possible."
Under the applicable national and local policies, TSOs
could be required to provide "administratively acceptable"
documentation to support the use of leave for a medical condition
covered by sick leave. Determining whether documentation was
"administratively acceptable" was within the discretion of
management and could vary based on the circumstances. A TSO who
took an unapproved absence, including by failing to provide
"administratively acceptable" documentation to support the
absence, could be deemed "AWOL" -- that is, absent without leave.
The determination of AWOL status is not itself a disciplinary
action but may serve as the basis for a disciplinary action. TSA
policy also stated that the disciplinary action for successive
attendance offenses generally should fall within the "aggravated
penalty" range, which could include termination.2
The parties agree on this reading of the policy, which 2
appears in the record in the Declaration of José Rivera. However, the "aggravated penalty" range is not defined in TSA's attendance policy as excerpted by the parties.
- 4 - B. Serrano's Employment and First EEOC Complaint
In 2007, Serrano began working part-time as a TSO at the
Mercedita/Ponce International Airport ("PSE") in Puerto Rico.
Throughout her tenure as a TSO, Serrano was a single mother to two
children. Serrano claims that she was diagnosed with fibromyalgia
in 2008, just months into her TSA employment.3
Serrano's work schedule typically consisted of five days
of work with two consecutive days off (a "five-on-two-off
schedule"). In 2009, Transportation Security Manager ("TSM")
Richard Maldonado began permitting Serrano to work four days per
week with three consecutive days off (a "four-on-three-off
schedule"),4 an adjustment Serrano stated would allow her to rest
and deal with treatments for her fibromyalgia.5 In April 2010,
however, TSA headquarters notified TSA management in Puerto Rico
that this four-day workweek did not comply with TSA guidelines.
Fibromyalgia is a medical condition that causes fatigue and 3
muscle pain throughout one's body. While there is no cure for fibromyalgia, its symptoms can be treated with various medications. Yet those medications may create problems of their own. Serrano states that her fibromyalgia medications, for instance, caused her to experience migraines, dizziness, and sleep deprivation. 4Serrano's supervisors also included team leader Juan Martínez, Supervisory TSO Lyanne Díaz, TSM Layda Rodríguez, and TSM Myriam Rodríguez. Even with her treatments, Serrano endured one to two flare- 5
ups from her condition per month, with each episode lasting a few days. Serrano did not work during those flare-ups.
- 5 - As a result, Serrano resumed her five-on-two-off schedule around
April 10, 2010.
From 2010 until her removal in 2015, Serrano's
supervisors granted many of her requests for paid and unpaid leave,
permitting her to deal with personal needs and take vacations.
During this period, TSA also raised concerns about Serrano's
attendance record, warning her on multiple occasions that the
frequency of her unscheduled absences and late arrivals could
result in disciplinary action. Because Serrano's TSA employment
history as relevant to this appeal is complex, we will lay out the
facts in discrete time periods, beginning in 2010.
1. 2010 to 2011
Serrano's attendance issues began in the first half of
2010. Between January and June, Serrano requested ten unscheduled
absences, four of which fell immediately before or immediately
after her days off, thus effectively extending her "weekend."6
Notably, six of Serrano's ten absences occurred before April 2010,
while she had a modified work schedule. Additionally, Serrano did
not provide the required notice in advance of four of her
unscheduled absences, three of which were prior to April 2010.
6Serrano invoked the Family and Medical Leave Act ("FMLA") for all but one of these absences. TSA's FMLA policy entitled qualifying TSOs to take twelve weeks of unpaid leave every twelve months. Serrano requested and was approved for FMLA leave in 2008, 2009, 2011, and 2012.
- 6 - As a result, in July 2010, Serrano was issued her first
"letter of counseling."7 The letter explained that Serrano was
expected to arrive on time for her assigned shifts. The letter
also cautioned that additional unexcused absences could result in
leave restrictions or disciplinary action, including removal.
Though most of Serrano's unscheduled absences prior to the letter's
issuance were approved as FMLA leave, the letter informed Serrano
that the FMLA does not authorize excessive unscheduled and
unpredictable absences.
During the next two months, August and September 2010,
Serrano accumulated three more unscheduled absences for which she
did not provide the required advanced notice. Consequently,
Serrano's supervisor issued Serrano a "letter of guidance" in
November 2010, referencing the seven occasions from January to
September when she was absent without alerting management at least
sixty minutes in advance and citing Serrano for "unacceptable
performance" for her failure to follow TSA's leave policy.
Around this time, a dispute arose between Serrano and
her supervisors regarding some of her absences for which she did
provide the requisite notice. In October and November 2010,
Serrano called out of work in advance on five occasions -- October
The issuance of a "letter of guidance" or "letter of 7
counseling" is a non-disciplinary action intended to notify an employee of conduct that should be corrected or improved.
- 7 - 24, October 29, October 30, November 1, and November 6. She asked
that each of these absences be processed as LWOP. However,
Maldonado coded the absences as AWOL. Believing these five
absences were improperly classified, Serrano wrote a letter to
Maldonado "self-certifying" that her absences were due to her
chronic medical condition.8 Serrano did not provide medical
evidence or documentation, such as a physician's note, along with
her letter. Serrano was eventually told that TSA management did
not find her documentation sufficient to warrant recoding her
absences.9
In total, between October 9 and December 13, 2010,
Serrano accumulated eleven unscheduled absences, including the
five absences coded as AWOL, and one tardy. As a result, TSA
management issued Serrano two letters in January 2011. On January
11, 2011, Serrano was issued a "letter of leave restriction,"10
which explained that Serrano's "pattern of unscheduled absences"
8 TSA policy provides that administratively acceptable evidence to support an absence may include "[d]ocumentation such as employee self-certification, medical documentation, or other documentation sufficient to warrant approval of a leave request." The policy further states that "[t]he supervisor or designated management official will determine if the documentation submitted is administratively acceptable. The type of administratively acceptable documentation may vary based on the timing, type and length of a request." 9 The parties dispute whether Serrano's "self-certification" satisfied the TSA documentation requirement. 10 Serrano received this letter on January 17, 2011.
- 8 - had disrupted airport operations. The letter stated that Serrano
would need to produce a certificate from her physician for each
illness-related absence immediately upon her return to work.
Finally, the letter warned Serrano that additional unapproved
absences may result in administrative action, including removal.
On January 29, 2011, Serrano received a "letter of reprimand,"
signed by two managers, stating that she was being "officially
reprimand[ed]" for the absences identified in the letter of leave
restriction.11 The letter of reprimand emphasized again the
importance of following the established leave procedures and
minimizing requests for unscheduled leave.
On January 18, 2011 -- the day after she received the
letter of leave restriction, but before she received the letter of
reprimand -- Serrano emailed Maldonado and another supervisor
asking to return to a four-on-three-off schedule. Though Serrano
did not reference her medical condition in that email, both
supervisors were aware of Serrano's fibromyalgia. Shortly
thereafter, Serrano learned that TSA headquarters was responsible
for approving accommodations of this type, so she submitted her
request for a reduced work schedule through the "TSA Headquarters
Reasonable Accommodation Program" in February 2011. Serrano
11 TSM Layda Rodríguez signed this second letter on January 12, 2011, the day after she signed Serrano's "letter of leave restriction." TSM Myriam Rodríguez signed the second letter three days later, on January 15.
- 9 - supplemented her request with a letter from her physician
describing the effects of fibromyalgia. TSA's Office of Human
Capital -- the department charged with processing medical
accommodations -- received her request in March 2011.
In April 2011, while Serrano's request for a modified
schedule was pending, she filed a complaint with the EEOC based on
disability discrimination. She alleged that Maldonado's refusal
to remove the AWOL classification on her five absences in late
October and early November 2010, despite knowing that she had
fibromyalgia, was discriminatory. Her complaint also challenged
the "letter of leave restriction" and "letter of reprimand" issued
to her due to those absences. Serrano and TSA later entered into
a settlement agreement under which TSA agreed to remove six hours
of AWOL from Serrano's record and approve those hours as FMLA/LWOP
instead. In exchange, Serrano agreed to waive her "right to pursue
administrative or judicial action in any forum concerning matters
relating to the [2011 EEOC] Complaint."
As for Serrano's requested accommodation, TSA's Office
of Human Capital informed Serrano in a letter dated October 13,
2011, that because her "treating physician indicated that [she]
may return to work with no restrictions but may require time off
for [her] medical appointments," it determined Serrano had no
medically related work restrictions that required accommodation.
Accordingly, the Office of Human Capital denied Serrano's request
- 10 - to modify her schedule. The Office of Human Capital also reminded
Serrano to request medical leave in advance to attend appointments
in accordance with established leave procedures.
2. 2012 to 2014
Less than a year after Serrano's request for a medical
accommodation was denied, all TSOs at PSE were given the option to
work a four-on-three-off schedule. Serrano was on this modified
schedule from June 2012 to February 2013. Despite this reduction
in hours, Serrano's attendance problems persisted. During this
period, she took 61.75 hours of leave without pay and used 23 hours
of sick leave.
Around this time, in May 2012, another TSO at PSE wrote
a letter to Maldonado alleging that Serrano was in a relationship
with one of her supervisors, Lead TSO Juan Martínez. The letter
alleged that with the help of Martínez, Serrano had altered her
attendance records in TSA's timekeeping system. Following an
internal investigation, Serrano was charged with submitting
inaccurate time and attendance reports, being tardy, and failing
to follow instructions. TSA management issued Serrano a notice of
removal on these grounds.12 But in November 2013, an internal TSA
appellate board reduced Serrano's penalty to a fifteen-day
suspension.
12The record does not identify which members of management, specifically, made the decision to remove Serrano.
- 11 - In August 2013, Serrano requested reduced work hours
"due to personal needs" to accommodate her health, childcare
obligations, and graduate studies. Assistant Federal Security
Director José Rivera denied this request, citing PSE's operational
requirements.13 Serrano renewed her request for a reduced schedule
in February 2014. This time, Rivera informed Serrano via email
that the request would need to be made to, and approved by, the
Federal Security Director. After speaking with her direct
supervisors, Serrano replied to Rivera's email -- copying the
Federal Security Director -- reiterating her request for reduced
hours.14
Meanwhile, Serrano continued to struggle with
attendance. From October 28, 2013, to May 10, 2014, Serrano was
late for work on seven occasions. During that same period, TSA
recorded eleven occasions on which Serrano requested an
unscheduled absence, including at least four occasions on which
Serrano made the request less than sixty minutes before the start
of her shift. Serrano disputes whether all these unscheduled
absences occurred, but she admits that at least some happened as
recorded.
13 Rivera was Serrano's fifth-line supervisor. He was responsible for screening operations at five airports, including PSE. 14 Itis not clear from the record whether the Federal Security Director considered Serrano's request.
- 12 - In response to these absences, Serrano's supervisor
issued Serrano a second "letter of sick leave restriction" in May
2014.15 The letter explained that Serrano needed to request
scheduled leave, including sick leave for medical appointments, at
least seven days in advance. It also advised her of two
requirements in the case of sudden illness: (1) to contact her
supervisors at least one hour before the beginning of her shift to
explain the need for unscheduled leave and (2) to produce medical
documentation from her physician for each absence. Finally, the
letter warned Serrano that failure to improve her attendance record
could result in her removal.
3. 2015
By January 20, 2015, TSA had recorded ten unscheduled
absences for Serrano during the five months prior, seven of which
were not reported sixty minutes before her shift. Serrano again
disputes whether each of these ten absences occurred as recorded.
Serrano was issued another letter of leave restriction -- her third
-- on January 20, 2015. The letter, mirroring prior letters of
this type, notified Serrano that any failure to properly request
leave or timely provide medical documentation upon her return could
15This was the only letter issued to Serrano labeled a letter of sick leave restriction. However, its provisions were identical to the prior and subsequent letters of leave restriction.
- 13 - result in a charge of AWOL or disciplinary action, including
removal.
In early 2015, Serrano became pregnant, and she informed
her immediate supervisor that her due date was in late November.
While Serrano was pregnant, she was on light duty, which typically
consists of working in roles that allow the employee to be seated
and do not involve heavy lifting. Between January 21 and June 18,
Serrano accumulated twenty-six unscheduled absences. As a result,
Serrano was issued her fourth letter of leave restriction in late
July. Maldonado also categorized some of Serrano's absences in
2015 as AWOL.
Serrano claims that many of her absences in 2015 were
due to her continued struggle with fibromyalgia and her pregnancy.
Indeed, Serrano's fibromyalgia-related symptoms of nausea,
dizziness, fatigue, infections, weakness, and pain worsened during
her pregnancy.
In April 2015, Serrano requested twenty hours of
advanced sick leave due to her worsening pregnancy symptoms,
explaining that she was experiencing signs of a miscarriage and
her gynecologist had ordered her to remain on bed rest until May 1.
However, Rivera denied that request, citing Serrano's continuously
low leave balance and his lack of confidence that the advanced
leave would be repaid. Roughly two months later, in June, Serrano
requested a reduced work schedule because of her childcare
- 14 - obligations, graduate studies, and health. This request also was
denied, with the explanation that the reduction in hours would be
inconsistent with the agency's need to staff sufficient personnel
to cover screening operations at PSE.
C. Serrano's Second EEOC Complaint and Termination
Serrano contacted an EEOC counselor for the second time
in March 2015 and filed a second complaint with the EEOC in June
2015. In this complaint, Serrano alleged that she was subject to
harassment and disparate treatment based on her sex, disability,
parental status, or prior 2011 EEOC activity when she was denied
various requests for a reduced work schedule and other types of
leave.
On July 26, 2015, Serrano was issued a Notice of Proposed
Removal primarily based on her attendance record. The proposed
removal charged Serrano with (1) failing to follow agency leave
procedures by not requesting several unscheduled absences at least
sixty minutes prior to her shift, (2) failing to follow the
instructions in the letters of sick leave restriction by not
providing the requisite notice in advance of unscheduled absences,
(3) arriving late for work, and (4) being AWOL due to not providing
documentation to justify several unscheduled absences.
In her reply to the Notice, Serrano explained that she
was pregnant and had a disability with symptoms that became
exacerbated during pregnancy. She also explained that she believed
- 15 - the prior attendance-related actions against her were based on her
pregnancy and/or disability and constituted discrimination.
Finally, she claimed that her disability and pregnancy were
mitigating factors for what she believed were unavoidable absences
and late arrivals.
Serrano nonetheless was removed from federal service in
August 2015. She appealed to an internal TSA board, which affirmed
her removal. The EEOC subsequently accepted for investigation
Serrano's additional allegation that she was subject to
discrimination in the form of her removal from service.16
D. Procedural History
Serrano filed suit in federal court in February 2016,
asserting claims under Title VII, the Rehabilitation Act, the
Administrative Procedure Act ("APA"), the Fifth Amendment, and the
Puerto Rico Civil Code.17 She alleged that, from 2008 to 2011, she
was denied reasonable accommodations for her disability
(fibromyalgia), encountered roadblocks to obtaining FMLA leave,
and had a number of absences wrongly marked as AWOL. Serrano also
averred that, from 2013 to 2015, TSA management violated federal
16 Serrano states in her Amended Complaint that the EEOC issued
a notice of right to sue on November 13, 2015. 17Serrano does not argue on appeal that the district court erred in granting summary judgment for TSA on her claims under the APA, the Fifth Amendment, or Puerto Rico law. Nor does she press on appeal her purported disability discrimination claim under Title VII. We therefore do not address those claims.
- 16 - and Commonwealth law when they denied her reduced schedule
requests, placed her on sick leave restriction requiring medical
documentation to support such requests, did not give her advanced
sick leave or leave without pay, improperly coded her AWOL, and
eventually terminated her. According to Serrano, these actions
constituted discrimination based on disability, gender, and
parental status, and retaliation for filing EEOC complaints.
After discovery, TSA moved for summary judgment on all
claims. On the Title VII claims, TSA argued that Serrano could
not make out a prima facie case, and that, even if she could, TSA
had legitimate, nondiscriminatory reasons for the actions taken
against her. TSA asserted that the Rehabilitation Act claims were
precluded under the Aviation and Transportation Security Act
("ATSA"),
Pub. L. No. 107-71, 115Stat. 597 (2001) (codified
primarily in scattered sections of 49 U.S.C.), and that even if
those claims were cognizable, they failed on the merits.
The district court entered summary judgment against
Serrano on all claims.18
II.
We review the district court's grant of summary judgment
de novo. Ferrari v. Vitamin Shoppe Indus. LLC,
70 F.4th 64, 69
18The district court initially granted summary judgment in TSA's favor on all but Serrano's Title VII sex discrimination claim. Both parties moved the court to reconsider its decision. On reconsideration, the court granted TSA's motion on all claims.
- 17 - (1st Cir. 2023). Summary judgment is warranted only when the
record reveals no genuine issue as to any material fact, and
judgment is proper as a matter of law. Motorists Com. Mut. Ins.
v. Hartwell,
53 F.4th 730, 734 (1st Cir. 2022). A plaintiff
opposing summary judgment "bears 'the burden of producing specific
facts sufficient to'" defeat summary judgment. Theidon v. Harvard
Univ.,
948 F.3d 477, 494 (1st Cir. 2020) (quoting Mulvihill v.
Top-Flite Golf Co.,
335 F.3d 15, 19(1st Cir. 2003)).
A. Title VII Discrimination
Title VII of the Civil Rights Act of 1964 forbids
employment discrimination based on an "individual's race, color,
religion, sex, or national origin." 42 U.S.C. § 2000e–2(a); see
also id. § 2000e-16 (forbidding such discrimination in employment
by the federal government). By prohibiting discrimination "on the
basis of sex," the statute also makes it unlawful for employers to
discriminate "on the basis of pregnancy, childbirth, or related
medical conditions." Id. § 2000e(k). Title VII does not prohibit
discrimination based on disability. See id. § 2000e-2(a).
Serrano argues that TSA discriminated against her based
on her sex, pregnancy status, and parental status when it denied
her requests for a modified schedule and ultimately removed her
from service.19 In evaluating whether we can infer discrimination
19While Title VII does not expressly prohibit discrimination based on parental status or caregiver responsibility, we have held
- 18 - under Title VII from the undisputed facts, we apply the well-known
three-step McDonnell Douglas burden-shifting framework. See Diaz
v. City of Somerville,
59 F.4th 24, 28, 32 (1st Cir. 2023) (citing
McDonnell Douglas Corp. v. Green,
411 U.S. 792(1973)). Under
that framework, Serrano first "must put forth evidence from which
a reasonable juror could find that she had established a prima
facie case of discrimination under Title VII." Paul v. Murphy,
948 F.3d 42, 49 (1st Cir. 2020). Namely, she must identify
evidence "that: (1) she belonged to a protected class, (2) she
performed her job satisfactorily, (3) her employer took an adverse
employment decision against her, and (4) her employer continued to
have her duties performed by a comparably qualified person."
Id.(quoting Bonilla-Ramirez v. MVM, Inc.,
904 F.3d 88, 94(1st Cir.
2018)).
If Serrano succeeds in making out a prima facie case,
"[t]he burden of production then 'shifts to the [defendants] to
state a legitimate, nondiscriminatory reason for the adverse
employment action[s].'"
Id.(first alteration in original)
(quoting Burns v. Johnson,
829 F.3d 1, 9 n.8 (1st Cir. 2016)). If
that an employer's "assumption that a woman will perform her job less well due to her presumed family obligations is a form of sex-stereotyping and that adverse job actions on that basis constitute sex discrimination." Chadwick v. WellPoint, Inc.,
561 F.3d 38, 44(1st Cir. 2009) (citing Nev. Dep't of Hum. Res. v. Hibbs,
538 U.S. 721, 730(2003)). We will therefore analyze Serrano's claim of discrimination because of parental status under the umbrella of sex discrimination.
- 19 - TSA articulates such a justification, it is entitled to summary
judgment unless Serrano raises a genuine issue of material fact
that "the reasons offered by [the defendants] were a pretext for
discrimination." Luceus v. Rhode Island,
923 F.3d 255, 258(1st
Cir. 2019) (alteration in original) (quoting Ray v. Ropes & Gray
LLP,
799 F.3d 99, 113(1st Cir. 2015)).
The plaintiff always retains "[t]he ultimate burden of
persuasion." Cham v. Station Operators, Inc.,
685 F.3d 87, 94(1st Cir. 2012). While "[w]e proceed with caution and restraint
when considering summary judgment motions where, as here, issues
of motive and intent must be resolved[,] . . . 'summary judgment
may be appropriate if the nonmoving party rests merely upon
conclusory allegations, improbable inferences, and unsupported
speculation.'" Theidon, 948 F.3d at 496 (quoting Coll v. PB
Diagnostic Sys., Inc.,
50 F.3d 1115, 1121(1st Cir. 1995)).
In evaluating Serrano's discrimination claim, we may
advance directly to the second step of the McDonnell Douglas
analysis, assuming without deciding that Serrano can establish a
prima facie case. See, e.g., Kinzer v. Whole Foods Mkt., Inc.,
99 F.4th 105, 120 (1st Cir. 2024) (adopting same approach); Brader v.
Biogen, Inc.,
983 F.3d 39, 55 (1st Cir. 2020) (same). TSA proffers
that it denied Serrano's requests for reduced hours due to
operational needs and terminated Serrano because of her chronic
absenteeism, lateness, and failure to follow TSA's leave
- 20 - procedures. We agree with the district court that TSA has produced
ample evidence of these "legitimate, nondiscriminatory reason[s]"
for its actions. See Paul, 948 F.3d at 49. As detailed above,
that evidence includes the content of the numerous letters TSA
sent Serrano, as well as the declarations and testimony of
Serrano's supervisors. Thus, TSA has carried its burden on step
two.
Moving to the third and last step of the
McDonnell Douglas framework, "we ask[] whether, after assessing
all of the evidence on the record in the light most favorable to
[Serrano], she has raised a genuine issue of material fact as to
whether [TSA]'s stated reason[s] for" its actions "w[ere] merely
pretext for discrimination." Theidon, 948 F.3d at 497. To do so,
Serrano "must offer 'some minimally sufficient evidence, direct or
indirect, both of pretext and of [TSA's] discriminatory animus.'"
Pearson v. Mass. Bay Transp. Auth.,
723 F.3d 36, 40-41(1st Cir.
2013) (quoting Acevedo–Parrilla v. Novartis Ex–Lax, Inc.,
696 F.3d 128, 140(1st Cir. 2012)). "[I]t is not enough for a plaintiff
merely to impugn the veracity of the employer's justification;
[the plaintiff] must elucidate specific facts which would enable
a jury to find that the reason given is not only a sham, but a
sham intended to cover up the employer's real and unlawful motive
of discrimination." Theidon, 948 F.3d at 497 (quoting Vélez v.
Thermo King de P.R., Inc.,
585 F.3d 441, 452(1st Cir. 2009)).
- 21 - The district court held that Serrano did not carry her
burden to show pretext, reasoning that Serrano had not directed
the court either "to any evidence showing weaknesses,
implausibilities, inconsistencies, or contradictions in [TSA's]
proffered legitimate reasons, or any evidence showing that [TSA]
did not believe [its] 'stated reason to be credible.'" Serrano-
Colón v. Dep't of Homeland Sec., No. 16-1268,
2021 U.S. Dist. LEXIS 258903, at *15 (D.P.R. Dec. 22, 2021) (citation omitted) (quoting
Brader, 983 F.3d at 57). Instead, the district court found that
Serrano "merely speculates" that her absences were pretext for
TSA's actions against her. Id. at *16.
On appeal, Serrano argues that the district court did
not appropriately consider her evidence in context. She insists
that the pretextual nature of TSA's reliance on her attendance
record to justify its actions is apparent because TSA consciously
failed to "provide the accommodation she needed" to avoid those
absences. That is, Serrano claims her absences were "deliberately
stimulated by [TSA] through the constant denial of reasonable
accommodations" to "cover [TSA's] discriminatory animus." But
Serrano points to no facts to support such a finding. Quite the
opposite, the evidence supports TSA's position that her requests
for a modified schedule were denied because the agency was short-
staffed and needed Serrano to be present at her job. Moreover,
the undisputed facts show that Serrano's attendance issues existed
- 22 - even while she was enjoying the four-on-three-off schedule that
she says would have sufficed as a reasonable accommodation.
Serrano does not explain how TSA "stimulated" her troubling
attendance record by denying her accommodation requests when her
absenteeism persisted notwithstanding her modified schedule.
Serrano otherwise offers mere conclusory assertions that her
absences were used as a pretext for her removal. That conjecture
is not enough to support a finding of pretext. See Pearson,
723 F.3d at 40.
Nor does Serrano point to evidence that would permit a
reasonable factfinder to conclude that TSA harbored discriminatory
animus. In her memorandum opposing TSA's motion for summary
judgment, Serrano identified as evidence of such animus a comment
relayed to her by another TSO that "they" stated, "There she comes.
Now she's pregnant." But as the district court explained, see
Serrano-Colón,
2021 U.S. Dist. LEXIS 258903, at *17, this
"[i]solated, ambiguous remark[] [is] insufficient, by [it]self, to
prove discriminatory intent," Zabala-De Jesus v. Sanofi-Aventis
P.R., Inc.,
959 F.3d 423, 430 (1st Cir. 2020) (first alteration in
original) (quoting Lehman v. Prudential Ins. Co. of Am.,
74 F.3d 323, 329 (1st Cir. 1996)). Moreover, Serrano neither identified
who "they" were nor suggested the context of "the[ir]" remarks.
See Gonzalez v. El Dia, Inc.,
304 F.3d 63, 69(1st Cir. 2002)
("[S]tray workplace remarks, as well as statements made either by
- 23 - nondecisionmakers or by decisionmakers not involved in the
decisional process, normally are insufficient, standing alone, to
establish either pretext or the requisite discriminatory animus."
(quotation marks omitted)); Paul, 948 F.3d at 54 (indicating that
one stray remark, without additional context, cannot support a
finding of discriminatory intent). Thus, we agree with the
district court that this evidence is not enough to raise a genuine
issue of material fact as to TSA's discriminatory intent.
Serrano alternatively argues that the fact of her
termination during a high-risk pregnancy is enough on its own to
establish TSA's discriminatory animus and, therefore, her
entitlement to relief under Title VII. She asserts in her brief:
"If that is not sex discrimination at face value, [I] don't know
what is." This argument, however, ignores entirely Serrano's
problematic attendance record. TSA has presented evidence of
Serrao's frequent absenteeism, repeated failure to notify her
supervisors of her absences in advance, and noncompliance with
TSA's requests for adequate documentation to support her absences.
It has also pointed to numerous warnings to Serrano that failing
to improve her attendance could result in disciplinary action,
including removal. That Serrano's removal coincided with her high-
risk pregnancy would not permit a finder of fact to overlook her
lengthy history of erratic attendance that preceded the
termination decision. While we are sympathetic to the challenges
- 24 - no doubt created by her removal from service while enduring a high-
risk pregnancy, Serrano's difficulties do not provide a valid
rationale for defeating an otherwise meritorious motion for
summary judgment.
Because Serrano has failed to carry her burden to create
a triable issue of fact as to both pretext and discriminatory
animus, we affirm the district court's decision granting summary
judgment for TSA on Serrano's Title VII discrimination claim.
B. Title VII Retaliation
"Title VII expressly forbids not only direct
discrimination, but also retaliation against an individual who has
complained about discriminatory employment practices." Kinzer, 99
F.4th at 114-15 (quoting Velazquez-Ortiz v. Vilsack,
657 F.3d 64, 72(1st Cir. 2011)). "To prevail on a retaliation claim,
the employee 'need not prove that the conditions against which
[the employee] protested actually amounted to a violation
of Title VII.'"
Id.at 115 (quoting Fantini v. Salem State Coll.,
557 F.3d 22, 32(1st Cir. 2009)). That is, an employee may still
have a viable retaliation claim under Title VII even if the
employee's discrimination claim fails. See
id.We again look to the McDonnell Douglas framework when
evaluating Serrano's Title VII retaliation claim. To establish a
prima facie case of retaliation, Serrano must prove: "(1) she
engaged in protected conduct; (2) she was subjected to an adverse
- 25 - employment action; and (3) the adverse employment action is
causally linked to the protected conduct." Rivera-Rivera v. Medina
& Medina, Inc.,
898 F.3d 77, 94(1st Cir. 2018). "An employee has
engaged in activity protected by Title VII if she has either (1)
opposed any practice made an unlawful employment practice
by Title VII or (2) made a charge, testified, assisted, or
participated in any manner in an investigation, proceeding, or
hearing under Title VII." Fantini,
557 F.3d at 32(quotation marks
omitted) (quoting Long v. Eastfield Coll.,
88 F.3d 300, 304(5th
Cir. 1996)); see also
id.("'[P]rotected activity' refers to action
taken to protest or oppose statutorily prohibited discrimination."
(quoting Cruz v. Coach Stores, Inc.,
202 F.3d 560, 566(2d Cir.
2000))).
As the district court noted, see Serrano-Colón,
2021 U.S. Dist. LEXIS 258903, at *18, disability discrimination is not
an "unlawful employment practice" under Title VII, so Serrano's
2011 EEOC complaint alleging only disability discrimination cannot
serve as the basis for her Title VII retaliation claim. See
Fantini,
557 F.3d at 32(affirming dismissal of plaintiff's Title
VII retaliation claim because opposed conduct was not unlawful
employment practice under Title VII). Accordingly, Serrano can
challenge only the adverse actions that occurred after she
contacted an EEOC counselor in 2015 to complain of, inter alia,
gender and pregnancy discrimination. See Torres-Negrón v. Merck
- 26 - & Co.,
488 F.3d 34, 44(1st Cir. 2007) ("An employee has engaged
in an activity protected by Title VII if she has . . . opposed any
practice made unlawful by Title VII . . . ." (emphasis added));
see also 42 U.S.C. § 2000e-3(a).
Serrano indisputably engaged in protected conduct when
she contacted the EEOC in 2015, and we will once again assume
without deciding that she can prove the remaining elements of her
prima facie case. See Kinzer, 99 F.4th at 120. Accordingly, the
burden shifts to TSA to "articulate a legitimate, non-retaliatory
reason for its employment decision[s]." Calero-Cerezo v. U.S.
Dep't of Just.,
355 F.3d 6, 26(1st Cir. 2004). TSA has done so,
identifying specific reasons for the employment actions against
Serrano that have "nothing to do with any impulse to retaliate
against her for protected conduct."
Id.TSA has pointed to
Serrano's poor attendance record as a legitimate justification for
denying her advanced leave requests and ultimately dismissing her.
TSA has also stated that it denied Serrano's June 2015 request for
reduced work hours due to its operational needs in light of
staffing constraints.
Thus, the burden shifts back to Serrano to "show that
the proffered legitimate reason is in fact a pretext and that the
job action was the result of the defendant's retaliatory animus."
Id.; see also Harrington v. Aggregate Indus.-Ne. Region, Inc.,
668 F.3d 25, 31(1st Cir. 2012) ("[T]o succeed here the appellant must
- 27 - have adduced sufficient evidence to create a genuine issue as to
whether retaliation was the real motive underlying h[er]
dismissal."). Pretext and retaliatory animus may be shown by
"deviations from standard procedures, the sequence of occurrences
leading up to a challenged decision, and close temporal proximity
between relevant events." Harrington,
668 F.3d at 33.
Serrano fails to carry her burden on the pretext and
retaliation requirements. Indeed, she offers no separate argument
in support of her Title VII retaliation claim, merely asserting
her claim is one of "retaliation/discrimination" without
elaborating or distinguishing between the theories. Consequently,
her retaliation claim fails for the same reasons as her
discrimination claim. She points to no evidence that TSA's
proffered reasons for the employment actions against her were
pretextual or that such actions were motivated by retaliatory
animus, relying on nothing more than mere speculation and
conclusory assertions. See Medina-Munoz v. R.J. Reynolds Tobacco
Co.,
896 F.2d 5, 8(1st Cir. 1990) (explaining that summary
judgment is appropriate where "the nonmoving party rests merely
upon conclusory allegations, improbable inferences, and
unsupported speculation").
We therefore conclude that the district court properly
granted summary judgment for TSA on Serrano's Title VII retaliation
claim.
- 28 - C. Rehabilitation Act
The Rehabilitation Act aims to "prohibit discrimination
against an otherwise qualified individual based on his or her
disability." Calero-Cerezo,
355 F.3d at 19.20 Before turning to
the merits of Serrano's claims under that statute, however, we
address TSA's argument that, under our precedent and the relevant
statutory framework, we lack jurisdiction to consider them.
1. The Availability of Rehabilitation Act Claims to TSA Employees
Shortly after the terrorist attacks of September 11,
2001, Congress enacted the Aviation and Transportation Security
Act ("ATSA") with the goal of improving "the safety and security
of the civil air transportation system." Field v. Napolitano,
663 F.3d 505, 508(1st Cir. 2011) (quoting H.R. Rep. No. 107–296, at
39 (2001), reprinted in 2002 U.S.C.C.A.N. 589, 590 (Conf. Rep.)).
Under the ATSA, Congress created the TSA, giving the new agency
sweeping responsibility for airport security screening and vesting
20 Serrano refers only to the Americans with Disabilities Act ("ADA") in her briefing. We presume she intended to raise her disability-based claims under the Rehabilitation Act because "the ADA applies to private employers with over 15 employees and state and local governments," not federal agencies. Calero-Cerezo,
355 F.3d at 19. The Rehabilitation Act, on the other hand, governs "federal agencies, contractors[,] and recipients of federal financial assistance."
Id."The same standards, however, apply to claims under the ADA and under the Rehabilitation Act."
Id.at 11 n.1.
- 29 - the TSA Administrator with the authority to carry out the
provisions of the statute.21
In relevant part, the ATSA provides:
Notwithstanding any other provision of law, the Under Secretary of Transportation for Security [now Administrator of the Transportation Security Administration] may employ, appoint, discipline, terminate, and fix the compensation, terms, and conditions of employment of Federal service for such a number of individuals as the Under Secretary determines to be necessary to carry out the screening functions [required by the Act].
49 U.S.C. § 44935note (first alteration in original). The ATSA
contains two additional "notwithstanding" clauses that set forth
minimum qualifications for the job of TSA screener,
id.§ 44935(e)(2)(A), and specify, inter alia, physical requirements
that TSA screeners must meet, id. § 44935(f)(1).
In Field, decided in 2011, we held that "the
unequivocally plain language of the ATSA" "precludes security
screeners from bringing suit under . . . the Rehabilitation Act."
663 F.3d at 512. We drew support for our holding in part from the
Supreme Court's observation that "notwithstanding" clauses
generally signal Congress's intention to "override conflicting
provisions of any other section."
Id.at 511 (quoting Cisneros v.
As we have noted, "[a]lthough the ATSA refers to the 'Under 21
Secretary of Transportation for Security' as the head of the TSA, the position has since been given the title 'Administrator of the Transportation Security Administration.'" Field,
663 F.3d at 508n.2 (citing
49 C.F.R. § 1500.3).
- 30 - Alpine Ridge Grp.,
508 U.S. 10, 18(1993)). We concluded that the
ATSA provisions enumerating physical qualifications for TSA
screeners and giving the TSA Administrator authority to establish
other physical requirements are incompatible with allowing
screeners to bring suit under the Rehabilitation Act.
Id.at 511-
12. We also noted that "[e]very circuit to address the issue has
agreed" with our holding. Id. at 512.
The preemptive effect of the ATSA over Rehabilitation
Act claims has been questioned, however, in light of Congress's
enactment in 2012 of the Whistleblower Protection Enhancement Act
("WPEA"),
Pub. L. No. 112-199, 126Stat. 1465 (2012), which is
housed within the Civil Service Reform Act ("CSRA"),
Pub. L. No. 95-454, 92Stat. 1111 (1978) (codified as amended in scattered
sections of 5 U.S.C.). In a provision titled "Prohibited personnel
practices affecting the Transportation Security Administration,"
the WPEA provides that "[n]otwithstanding any other provision of
law, any individual holding or applying for a position within the
[TSA] shall be covered by . . . the provisions of section
2302(b)(1)."
5 U.S.C. § 2304(a). Section 2302(b)(1), in turn,
lists certain "Prohibited personnel practices" under the CSRA,
including disability discrimination under the Rehabilitation Act.
Id.§ 2302(b)(1)(D). The WPEA further extends to TSA employees
"any provision of law implementing section 2302(b)(1)." Id.
§ 2304(a)(2).
- 31 - The district court concluded that the WPEA "granted
Rehabilitation Act protections to TSA employees" like Serrano.
Serrano-Colón,
2021 U.S. Dist. LEXIS 258903, at *24. In addition
to the statute's language, the court found relevant the legislative
history of the WPEA,
id.,in which the Senate Committee
specifically noted that the statute "extends to TSA employees the
protections against the prohibited personnel practices listed
under
5 U.S.C. § 2302(b)(1)" of the CSRA, including discrimination
"on the basis of handicapping condition under the Rehabilitation
Act," S. Rep. No. 112-155, at 20 (2012), reprinted in 2012
U.S.C.C.A.N. 589, 608.
The district court then went on to discuss the procedure
that governs certain types of claims brought under the CSRA,
including a requirement to exhaust administrative remedies before
seeking judicial review.22 Although the district court concluded
that Serrano had likely failed to comply with the required
procedures, it also determined that her failure to exhaust was an
22The district court considered Serrano's claims to constitute a "mixed case." Serrano-Colón,
2021 U.S. Dist. LEXIS 258903, at *24. A mixed case under the CSRA is defined as a "serious" personnel action -- e.g., removal -- that the employee alleges was based on discrimination prohibited by another federal statute. Kloeckner v. Solis,
568 U.S. 41, 44(2012) (citing
29 C.F.R. § 1614.302). An employee bringing a mixed case must exhaust administrative remedies before seeking judicial review in federal district court. Id. at 45. TSA contends that the district court erred in viewing Serrano's claims to present a mixed case, but we need not resolve that debate. See infra.
- 32 - affirmative defense for which TSA bore the burden of proof.
Serrano-Colón,
2021 U.S. Dist. LEXIS 258903, at *24-26. The court
held that TSA did not provide sufficient evidence to satisfy that
burden, and it therefore went on to consider the merits of
Serrano's Rehabilitation Act claims. See id. at *26.
On appeal, the parties debate whether Field's holding
that TSA screeners may not bring Rehabilitation Act claims remains
binding precedent that forecloses Serrano's claims. Although
multiple circuits have held even after the WPEA's enactment that
the ATSA precludes TSA employees from bringing claims under the
Rehabilitation Act, no circuit -- including our own -- has analyzed
the impact of the WPEA on that conclusion. See, e.g., Galaza v.
Mayorkas,
61 F.4th 669, 673 (9th Cir. 2023) (per curiam); Kaswatuka
v. U.S. Dep't of Homeland Sec.,
7 F.4th 327, 330 (5th Cir. 2021);
Coleman v. Sec'y U.S. Dep't of Homeland Sec.,
649 F. App'x 128, 129-30(3d Cir. 2016) (per curiam).23
23 The district court identified only one case where a court analyzed how the WPEA's provisions interact with the ATSA, and that court held that the WPEA permits screeners to bring Rehabilitation Act claims consistent with the CSRA's provisions. See Ruedas-Rojas v. McAleenan, No. 19-CV-2252,
2020 WL 6143652, at *5 (S.D. Fla. June 1, 2020). After the district court issued its opinion in this case, another court in the Southern District of Florida undertook the same analysis but came out the opposite way. See Simone v. Sec'y of Homeland Sec.,
2023 WL 2734232, at *4-5 (S.D. Fla. Mar. 31, 2023), appeal docketed, No. 23-11411 (11th Cir. Apr. 28, 2023).
- 33 - TSA maintains that the WPEA provides only "certain
limited employment protections to TSA security screeners" and
requires the screeners to bring the permitted claims through the
CSRA's regime for addressing less serious "Prohibited personnel
practices" under § 2302(b).24 That regime includes submitting
claims first to the Office of Special Counsel and then, in some
cases, proceeding to the MSPB. Roberts v. U.S. Dep't of Just.,
366 F. Supp. 2d 13, 18(D.D.C. 2005); accord Irizarry v. United
States,
427 F.3d 76, 77-78(1st Cir. 2005). Only after the
employees have exhausted the administrative remedies may they seek
judicial review, Irizarry,
427 F.3d at 79-80, which, depending on
the circumstances, may occur "either in the Federal Circuit or in
'any court of appeals of competent jurisdiction,'" Zachariasiewicz
v. U.S. Dep't of Just.,
48 F.4th 237, 243 (4th Cir. 2022) (quoting
5 U.S.C. § 7703(b)(1)(B)).
In sum, TSA argues that (1) the WPEA does not restore a
cause of action under the Rehabilitation Act to TSA screeners; (2)
the WPEA creates a narrow mechanism through which TSA screeners
can seek remedies for certain adverse employment decisions; and
(3) that mechanism requires TSA screeners to initiate claims
24TSA asserts that the WPEA does not confer on TSA screeners the rights and remedies applicable to more serious adverse actions that form the basis for mixed cases. While we do not address this contention, we find it unlikely that Congress would allow TSOs redress for less serious actions but leave them without remedy for more significant harms.
- 34 - administratively before seeking review by federal appellate courts
of competent jurisdiction. Because Serrano did not comply with
these procedures, TSA argues that she cannot bring suit in federal
court.25 Moreover, TSA asserts that, even if Serrano had exhausted
her administrative remedies, she would have been required to
initiate her federal suit in a court of appeals -- not in the
district court -- so this court lacks jurisdiction to hear her
appeal.
For her part, Serrano defends the district court's
ruling allowing her to bring her Rehabilitation Act claims, and
she asserts that TSA has waived its argument that we lack
jurisdiction to hear her appeal by failing to file a cross-appeal
challenging jurisdiction. While we generally must assure
ourselves of our own jurisdiction even if the parties do not
contest it, see Anversa v. Partners Healthcare Sys., Inc.,
835 F.3d 167, 174 n.5 (1st Cir. 2016), we decline to resolve the
jurisdictional issue.
As we have described, this appeal presents questions of
first impression for our court as to whether, and to what extent,
the WPEA restored Rehabilitation Act protections to TSA screeners,
TSA also contends that the district court erred in holding 25
that administrative exhaustion is an affirmative defense rather than a jurisdictional prerequisite. This distinction has no bearing on our analysis, see infra, so we decline to address TSA's assertion.
- 35 - what administrative requirements apply to any such permissible
claims under the statute, and, ultimately, whether we have
jurisdiction to hear Serrano's appeal. "The rule is well
established in this [c]ircuit that resolution of a complex
jurisdictional issue may be avoided when the merits can easily be
resolved in favor of the party challenging jurisdiction." Cozza
v. Network Assocs., Inc.,
362 F.3d 12, 15(1st Cir. 2004); see
also Anversa,
835 F.3d at 175("Such an approach -- bypassing the
jurisdictional inquiry -- is preferable here. The statutory
exhaustion analysis is complex and uncertain, and its outcome would
have no bearing on the ultimate result . . . ."). This is such a
case. As we explain below, Serrano's Rehabilitation Act claims
plainly fail on the merits.
Of course, we may bypass the jurisdictional inquiry only
if the Article III case or controversy requirement is not
implicated. See Restoration Pres. Masonry, Inc. v. Grove Eur.
Ltd.,
325 F.3d 54, 59-60(1st Cir. 2003) (collecting cases).
Because federal question jurisdiction exists in this action
"arising under the . . . laws . . . of the United States," see
28 U.S.C. § 1331, and Serrano clearly has a personal stake in the
outcome of this action, see Katz v. Pershing, LLC,
672 F.3d 64, 71(1st Cir. 2012), Article III jurisdiction is satisfied. We
therefore bypass the multiple questions concerning Serrano's right
- 36 - to bring those claims, including her right to appeal their
dismissal to us, and proceed to the merits.
2. Serrano's Claims Under the Rehabilitation Act
Serrano raises three claims on appeal under the
Rehabilitation Act.26 First, she asserts that TSA subjected her
to discrimination by terminating her due to her disability.
Second, she claims that TSA failed to adopt her requested
accommodation for her disability. Third, she avers that TSA fired
her in retaliation for complaining to the EEOC about alleged
disability discrimination in 2011. We address each claim in turn.
In evaluating Serrano's claim of disability
discrimination under the Rehabilitation Act, we again turn to the
McDonnell Douglas burden-shifting framework. See Ríos–Jiménez v.
Principi,
520 F.3d 31, 40(1st Cir. 2008). To put forth a prima
facie discrimination claim, Serrano must show that (1) "she was
disabled within the meaning of the statute;" (2) "she was qualified
to perform the essential functions of the job, either with or
without a reasonable accommodation;" and (3) "the employer took
adverse action against her because of the disability."
Id. at 41.
Similarly, to make out a prima facie failure to accommodate claim,
Serrano must prove the first two of the above three elements while
26Serrano initially alleged an additional hostile work environment claim under the Rehabilitation Act. However, she has not pressed this claim on appeal, so we do not address it.
- 37 - also establishing that her employer, "despite knowing about [her]
disability, did not acquiesce to [her] request for a reasonable
accommodation." Id.; see also Calero-Cerezo,
355 F.3d at 20(providing prima facie elements of failure to accommodate claim);
Higgins v. New Balance Athletic Shoe, Inc.,
194 F.3d 252, 264(1st Cir. 1999) (same).
The district court entered summary judgment in TSA's
favor on both Serrano's discrimination and failure-to-accommodate
claims. Assuming without deciding that Serrano's fibromyalgia is
a disability within the meaning of the Rehabilitation Act, the
court held that Serrano had "not produced evidence showing that an
'accommodation would have enabled her to perform the essential
functions of [her] job.'" Serrano-Colón,
2021 U.S. Dist. LEXIS 258903, at *27-28 (quoting Ríos-Jiménez,
520 F.3d at 41). The
court explained that Serrano "provided no evidence beyond her own
say-so that a reasonable accommodation would have allowed her to
be present for her job," noting that "even with the accommodation
[Serrano] had requested (i.e., a four-day work week), she was often
absent." Id. at *28. Thus, the district court concluded Serrano
failed to prove her prima facie case under McDonnell Douglas. We
agree.
Serrano argues that the district court erred by ignoring
evidence that she received her highest performance reviews when
she was permitted to work only four days per week. Indeed, the
- 38 - record reflects that Serrano consistently received positive
performance evaluations throughout her tenure as a TSA screener.
But her proficiency when she was present at work does not
necessarily mean Serrano was able to perform the essential
functions of her job. See Colón-Fontánez v. Municipality of San
Juan,
660 F.3d 17, 33(1st Cir. 2011) ("[O]ur 'qualified
individual' inquiry does not end with an evaluation of the quality
of [the plaintiff's] work performance."). We have "recognized
that 'attendance is an essential function of any job.'"
Id.(quoting Ríos–Jiménez,
520 F.3d at 42). The record makes clear
that Serrano's physical presence at her job was an indispensable
expectation and requirement. Serrano's role as a TSA employee
required her to screen passengers and their property at PSE,
including, at times, by physically patting down passengers of her
same gender. Serrano's supervisors declared that TSA relies on
TSOs like Serrano to come to work as scheduled, as unplanned
absences can result in operational burdens and unnecessary delays
for travelers.
The record reveals that Serrano cannot show she met this
essential function. TSA has produced voluminous evidence of
Serrano's frequent absenteeism, which persisted even while she was
enjoying a modified four-on-three-off schedule. See
id. at 35-36(concluding plaintiff did not meet second element of prima facie
disability discrimination case where her attendance levels did not
- 39 - improve despite various accommodations); cf. Valle-Arce v. P.R.
Ports Auth.,
651 F.3d 190, 200(1st Cir. 2011) (holding plaintiff
carried her burden on second element of failure-to-accommodate
claim where she presented evidence she had never been reprimanded
about her attendance while on flexible schedule). TSA has also
produced evidence that it repeatedly advised Serrano of the
agency's attendance policy, evaluated her attendance as
unsatisfactory, and warned her that she might incur consequences
for her poor attendance record. Thus, notwithstanding Serrano's
ability to satisfactorily perform her job as a TSO when she was
present, her poor attendance rendered her unable to satisfy her
position's essential functions. See Colón-Fontánez,
660 F.3d at 34-35(holding that regardless of plaintiff's "noted skills or
experience, her extensive absenteeism rendered her unqualified to
perform her position's functions"). She therefore cannot
establish a prima facie case of discrimination or failure to
provide reasonable accommodations under the Rehabilitation Act.
Thus, we affirm the district court's grant of summary judgment in
TSA's favor on Serrano's discrimination and reasonable
accommodation claims.
Finally, we turn to Serrano's retaliation claim under
the Rehabilitation Act. Because we are guided by our Title VII
analysis, our reasoning above regarding Serrano's retaliation
claim under Title VII dooms her claim here. See Kelley v. Corr.
- 40 - Med. Servs., Inc.,
707 F.3d 108, 115(1st Cir. 2013) (noting that
"guidance on the proper analysis of [an] ADA retaliation claim is
found in Title VII cases" (alteration in original) (quoting Soileau
v. Guilford of Me., Inc.,
105 F.3d 12, 16(1st Cir. 1997))).
Accordingly, we agree with the district court that TSA is entitled
to summary judgment on Serrano's retaliation claim.
***
For the foregoing reasons, we affirm the district
court's grant of TSA's motion for summary judgment on all counts.
So ordered.
- 41 -
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