Quality Auto Painting Ctr. of Roselle, Inc. v. State Farm Indem. Co.
Opinion
This antitrust case requires us to apply the standards announced in
Bell Atlantic Corp. v. Twombly
,
I. BACKGROUND
The cost of repairing a damaged vehicle is primarily based on labor and material costs. Repair shops can consult estimating guides to assist in calculating their labor rates but there is no standard way of determining a shop's labor rate. Within the category of labor costs, variables such as overhead, shop size and capacity, repair volume, and expertise affect each shop's rate. Market considerations, such as the prevailing labor rates within the geographic area of the shop, can dominate that cost. Material costs are driven by the cost of repairing or replacing damaged parts. Parts can be sourced from the original manufacturer, an aftermarket company, a salvage yard, or a parts refurbisher. Alfred M. Thomas & Michael Jund, Collision Repair and Refinishing: A Foundation Course for Technicians 7 (2014).
The Body Shops are a group of professional automobile repair companies that provide collision repair services to individuals insured by the Insurance Companies. Accepting the factual allegations in the complaint 1 as true and construing them in the light most favorable to the plaintiff-as required by the Fed. R. Civ. P. 12(b)(6) posture of this case-the Body Shops derive seventy to ninety-five percent of their revenue from customers who pay via insurance and the Insurance Companies account for sixty-five to eighty-five percent of the insurance market in each of the relevant states. The Body Shops broadly allege that the Insurance Companies-with Defendant-Appellee State Farm as their leader-have combined or conspired to depress the amounts they pay for auto repairs performed on behalf of their insureds. According to the Body Shops, the Insurance Companies accomplish this in a number of ways.
First, the Body Shops allege that each of the Insurance Companies use a formal agreement system called "direct repair programs" or "DRPs." 2 In exchange for entering into a DRP, the several Insurance Companies each agrees to list a shop as a "preferred provider" for its insureds which, at least in theory, generates increased business for the shop. In return, the shop agrees to certain concessions regarding, among other things, the "market rate" at which they are entitled to be reimbursed for labor costs. State Farm sets its market rate using an electronic survey of the shops in a particular geographic area and advises the Body Shops that they will pay no more than the market rate. In addition, the other Insurance Companies advise the Body Shops that they will pay no more than State Farm. The Body Shops allege, primarily, that the survey is methodologically unsound, 3 that State Farm manipulates the survey to achieve an artificial rate, that State Farm will contact a shop and demand that they lower their rates, that State Farm will threaten-and effectuate-removal from the "preferred providers" list if a shop attempts to raise its rate, and that State Farm attempts to prohibit discussions among repair shops about their rates on the theory that such discussions constitute illegal price-fixing. The Body Shops allege that the market rate is enforced even against those shops which are not signatories to a DRP. 4
Additionally, the Body Shops allege that the Insurance Companies have combined or conspired to depress the amounts they pay for replacement parts on damaged vehicles. According to the Body Shops, the Insurance Companies refuse to pay for "original equipment manufacturer" parts, which-because they are designed by the car manufacturer to fit the precise make and model of the damaged car-are more expensive. Rather, the Body Shops are required to use either "aftermarket" parts designed by third-parties or "salvaged" parts from other wrecked vehicles. These parts require extra time to install-which the Insurance Companies do not pay for-and cannot be guaranteed as safe by the Body Shops. The Insurance Companies also allegedly: utilize industry-standard databases 5 -which identify "target" costs for certain repairs-only when financially advantageous to them; often refuse to pay for necessary repairs; routinely refuse to reimburse the cost of certain materials; mandate participation in their parts procurement process; and force discount programs on the Body Shops. The Body Shops argue that these actions constitute a per se price-fixing violation of the Sherman Act.
Lastly, the Body Shops allege that the Insurance Companies engage in a practice known as "steering," in which they discourage their insureds from patronizing a noncompliant repair shop through "misrepresentation, insinuation, and casting aspersions." These practices allegedly include telling insureds that a particular repair shop: is not on the preferred provider list; has had quality control issues; charges more than other shops in the area (and that they will not pay the excess amount); takes longer than other shops (and that they will not pay for additional car rental days); and does not perform work that can be guaranteed by the Insurance Companies, even though the Insurance Companies never guarantee any repair work. The Body Shops argue that the Insurance Companies conspire with respect to such steering, constituting a per se group boycott.
The Body Shops filed approximately twenty-two similar lawsuits in federal district courts throughout the country. 6 The Judicial Panel on Multidistrict Litigation transferred all of the actions to the Middle District of Florida (Judge Presnell) where the "lead case," A&E Auto Body, Inc. v. 21st Century Centennial Insurance Co. , No. 6:14-cv-310, was already pending. Of the twenty-two actions: two-the lead case and one other-were dismissed with prejudice 7 and not appealed; four were dismissed and are currently on appeal; and two were dismissed by the district court and then also had their appeals dismissed for lack of prosecution. Of the remaining fourteen, five are the subject of this appeal.
As relevant to this appeal, the Body Shops alleged two violations of federal law under the Sherman Act,
Pursuant to that referral, the magistrate judge entered a fifty-nine page Report and Recommendation (the "R&R"), which concluded that the relevant claims should be dismissed without prejudice. The Body Shops then filed an Omnibus Objection to the R&R (the "Objection"), wherein they challenged the magistrate judge's conclusions with respect to some of their claims. The district court overruled the Body Shops' objections to the R&R, adopted the R&R, and dismissed all of the relevant claims without prejudice (the "Dismissal Order"). 10 Rather than file amended complaints, the Body Shops appealed the district court's decision with respect to five of the initial actions-two that were filed in New Jersey and one each from Kentucky, Missouri, and Virginia. Those five actions were consolidated on appeal. A divided panel of this Court reversed the district court's decision, holding that the Body Shops had alleged sufficient allegations to survive a motion to dismiss on all of the claims. That decision was vacated when this Court voted to hear the case en banc. 11
II. ISSUES ON APPEAL
The parties were instructed to brief the en banc court on the following issues:
1) Can a per se illegal price-fixing agreement or conspiracy between and among the several defendant-Insurance Companies plausibly be inferred from the allegations of the complaints in the several cases before this Court.
2) Can a per se illegal agreement or conspiracy between and among the several defendant-Insurance Companies to boycott the plaintiffs' Body Shops plausibly be inferred from the allegations of the complaints in the several cases before this Court.
The parties also briefed the state law issues involving the three state law claims-unjust enrichment, quantum meruit, and tortious interference. We address first the federal antitrust claims, including the alleged price-fixing conspiracy and the alleged group boycott, and then the state law claims.
III. STANDARD OF REVIEW
We review a district court's dismissal of a complaint with prejudice for failure to state a claim
de novo
.
Am. Dental Ass'n v. Cigna Corp.
,
IV. FEDERAL ANTITRUST CLAIMS
A. The Legal Landscape
Section One of the Sherman Act, under which both the price-fixing and boycotting claims are brought, provides that "[e]very contract, combination in the form of trust or otherwise, or conspiracy, in restraint of trade or commerce among the several States, or with foreign nations, is declared to be illegal."
Therefore, because the Body Shops are required to allege facts plausibly suggesting a conspiracy, "the crucial question is whether the challenged anticompetitive conduct stems from independent decision or from an agreement, tacit or express."
Twombly
,
While a showing of parallel "business behavior is admissible circumstantial evidence from which the fact finder may infer agreement," it falls short of "conclusively establishing agreement or ... itself constituting a Sherman Act offense." Theatre Enterprises[, Inc. v. Paramount Film Distributing Corp .,346 U.S. 537 ] at 540-541,74 S. Ct. 257 [ (1954) ]. Even "conscious parallelism," a common reaction of "firms in a concentrated market that recognize their shared economic interests and their interdependence with respect to price and output decisions" is "not in itself unlawful." Brooke Group Ltd. v. Brown & Williamson Tobacco Corp. ,509 U.S. 209 , 227,113 S.Ct. 2578 ,125 L.Ed.2d 168 (1993) ; see 6 P. Areeda & H. Hovenkamp, Antitrust Law ¶ 1433a, p. 236 (2d ed. 2003) (hereinafter Areeda & Hovenkamp) ("The courts are nearly unanimous in saying that mere interdependent parallelism does not establish the contract, combination, or conspiracy required by Sherman Act § 1") ...
The inadequacy of showing parallel conduct or interdependence, without more, mirrors the ambiguity of the behavior: consistent with conspiracy, but just as much in line with a wide swath of rational and competitive business strategy unilaterally prompted by common perceptions of the market. ... [P]roof of a § 1 conspiracy must include evidence tending to exclude the possibility of independent action .... [C]onspiracy evidence must tend to rule out the possibility that the defendants were acting independently.
Id.
at 553-54,
Even before
Twombly
, "it [was] well settled in this circuit that evidence of conscious parallelism alone does not permit an inference of conspiracy unless the plaintiff either establishes that, assuming there is no conspiracy, each defendant engaging in the parallel action acted contrary to its economic self-interest, or offers other 'plus factors' tending to establish that the defendants were ... in a collusive agreement to
fix prices or otherwise restrain trade."
City of Tuscaloosa v. Harcros Chems., Inc.
,
Conclusory allegations of agreement or conspiracy are insufficient. As the Court held in Twombly :
[A]n allegation of parallel conduct and a bare assertion of conspiracy will not suffice. Without more, parallel conduct does not suggest conspiracy, and a conclusory allegation of agreement at some unidentified point does not supply facts adequate to show illegality. Hence, when allegations of parallel conduct are set out in order to make a § 1 claim, they must be placed in a context that raises a suggestion of a preceding agreement, not merely parallel conduct that could just as well be independent action.
We address first the Body Shops' claim of horizontal price-fixing conspiracy, and then turn to their claim of horizontal boycotting conspiracy. As noted above, both claims require that the Plaintiffs allege facts supporting an agreement or conspiracy among the Insurance Companies.
B. Horizontal Price-Fixing Conspiracy
At the outset, we address an issue regarding the complaints. The first is merely an observation of the time-worn principle that it is only the factual allegations contained therein which we must accept as true. The Body Shops' appellate briefing takes undue liberties in construing the inferences that can be fairly read from their pleadings. The district court dismissed these claims without prejudice and, therefore, the Body Shops had an opportunity to amend their complaints to include any additional allegations that may have been omitted from their initial pleadings. Having chosen not to do so, they are not permitted to simply "insert" new allegations through their appellate briefing. These gaps-between the allegations of the complaints and the allegations of the appellate briefing-are discussed, where relevant, below. 13
The Body Shops identify several purported plus factors that they contend-in conjunction with their allegations of parallel conduct-warrant an inference of a per se horizontal price-fixing conspiracy. We discuss each 14 of their purported plus factors in turn. 15
1. Uniformity of Price
The Body Shops argue in their brief that the Insurance Companies' conduct does "not result from chance, coincidence, independent responses to common stimuli, or mere interdependence unaided by an advance understanding among the parties" because they have "adopt[ed] a uniform price despite variables that would ordinarily result in divergent prices." This asserted plus factor consists of two components. First, the defendants must have adopted a uniform price. This component, however, is suggestive only of parallel conduct and, without more, will not justify invoking the plus factor. Accordingly, the uniform price must exist "despite variables that would ordinarily result in divergent pricing." The second component is an indicator of the agreement that makes collusion more plausible than conscious parallelism, thus moving the needle off of equipoise.
The sources on which the Body Shops rely make clear the necessity of both components. In
Federal Trade Commission v. Cement Institute
,
First, the focus in Cement Institute on "secret," "sealed," and "simultaneous" bids is crucial precisely because that is what takes the situation beyond that of mere conscious parallelism: competitors cannot consciously parallel one another if they only learn of the other's price after they have established their own. Perhaps sensing this, the Body Shops' brief argues that all of the Insurance Companies employ the same, identical "market rate" which State Farm does not make public. As an initial matter, alleging that State Farm does not publicly disclose the market rate and arguing that it is a secret are two very different things. The fact that State Farm does not issue a press release with the market rate does not foreclose the possibility that it is publicly known. This is a crucial distinction.
There are no factual allegations that the market rate is a secret. Indeed, nowhere in the complaints do the Body Shops suggest that the labor rate is a secret. Quite the opposite, the complaints reveal that State Farm must necessarily tell the rate to every repair shop in a given geographic area.
Even if it were possible to share the market rate with the Body Shops while, at the same time, keeping it a secret from the other Insurance Companies, there are no allegations at all that the other Insurance Companies knew what it was in advance. Indeed, rather than allege that all of the Insurance Companies simultaneously approached the Body Shops with an identical market rate (which might possibly indicate that they had communicated in advance), the complaints allege that the other Insurance Companies simply conform to State Farm's rate-whatever that may be. Compl. ¶ 62 ("Defendants ... specifically advised the Plaintiff they will pay no more than State Farm pays for labor."); Compl. ¶ 115 ("[D]efendants [state] that they will conform to State Farm's payment structure."). Following the example set by a competitor, without agreeing to do so in advance, is textbook "price leadership"-a practice we have repeatedly stated is insufficient to establish the existence of an agreement.
See, e.g.
,
Williamson Oil
,
The first firm in a five-firm oligopoly, Alpha, may be eager to lower its price somewhat in order to expand its sales. However, it knows that the other four firms would probably respond to a price cut by reducing their prices to maintain their previous market shares. Unless Alpha believes that it can conceal its price reduction for a time or otherwise gain a substantial advantage from being the first to move, the price reduction would merely reduce Alpha's profits and the profits of the other firms as well.
Such "oligopolistic rationality" cannot only forestall rivalrous price reductions, it can also provide for price increases through, for example, price leadership. If the price had for some reason been less than X [the price a monopolist would charge to maximize profits], firm Beta might announce its decision to raise its price to X effective immediately, or in several days, or next season. The other four firms may each choose to follow Beta's lead; if they do not increase their prices to Beta's level, Beta may be forced to reduce its price to their level. Because each of the other firms knows this, each will consider whether it is better off when all are charging the old price or price X. They will obviously choose X when they believe that it will maximize industry profits.
Phillip E. Areeda & Herbert Hovenkamp,
Antitrust Law
¶ 1429b (4th ed. 2017).
17
With respect to interdependent parallelism like price leadership, the treatise notes: "The courts are nearly unanimous in saying that mere interdependent parallelism does not establish contract, combination, or conspiracy required by Sherman Act § 1."
Further distinguishing our case is the fact that auto body repairs are not the type of "made-to-order product not readily assembled from standard and conventionally priced items" where we expect to see divergent pricing. On the contrary, the "products" here-cars-are so readily assembled from standard parts that their assembly-line manufacturing set the standard for other industries. That the Body Shops are repairing those cars, rather than assembling them for the first time, does not make the parts used to do so any less standard. And they are so conventionally priced that, as discussed below, the Body Shops believe that the Insurance Companies should not be allowed to deviate from third-party databases that set standardized prices. Indeed, these industry databases not only indicate standardized pricing for parts, but they also estimate repair time (labor) for particular types of repairs which are ordinary and customary repairs. Thus, while convergent pricing where it should otherwise not be expected can undoubtedly serve as a plus factor, none of the indicators to which courts and commentators have traditionally looked to support such a factor-or at least none to which the Body Shops have pointed and none that we can perceive-are present here.
The Body Shops have not pointed to any plausible reason that one should expect that prices in this market-involving standardized automobile parts and repairs-would be divergent. Quite the contrary, the Body Shops argue that the Insurance Companies should comply with several databases that exist for the sole purpose of establishing standardized pricing. That is, the fact that the Body Shops insist that the Insurance Companies should comply with the prices published in these three separate databases demonstrates that such prices are standardized, and that one should expect convergent prices-not divergent prices.
In short, the instant case bears none of the traditional hallmarks of a situation in which uniform pricing is present in an industry where we would otherwise not expect it. Nor are any of the other reasons offered by the Body Shops suggestive of an environment in which we would expect to see divergent pricing. And without an expectation of divergent pricing, all that remains is an allegation of uniform pricing, which is indicative only of parallel conduct. Although the complaints repeatedly allege that the insurance companies have agreed and conspired with respect to price, these allegations have no basis in the facts actually alleged. They are merely conclusions and therefore are an insufficient basis on which to infer a prior agreement.
Twombly
,
In this case, the Body Shops' own allegations put a nail in their coffin. Their own allegations explain why there is uniformity in price-the other Insurance Companies simply tell body shops that they will pay no more than State Farm. This is a rational and legitimate business strategy and one which involves clearly legal price leadership. Accordingly, we reject this plus factor as an indicator of the necessary agreement.
2. Uniformity of Tactics
As its second plus factor, the Body Shops argue that the Insurance Companies have engaged in uniform practices suggestive of an agreement. Several courts have found a plus factor where there is a similarity of language, terms, or conditions used by the alleged co-conspirators that would be improbable absent collusion.
See, e.g.
,
De Jong Packing Co. v. U.S. Dep't of Agric.
,
Through various methods, the [Insurance Companies] have, independently and in concert, instituted numerous methods of coercing the [Body Shops] into accepting less than actual and/or market costs for materials and supplies expended in completing repairs.
Compl. ¶ 63. There is nothing in those allegations to suggest that the Insurance Companies' tactics are uniform or that they use a script. 18 None of the actual allegations of the complaints suggest that language used by the several Insurance Companies was the "same" or "identical" or like a "script." Indeed in none of the five complaints do the words "same," "identical" or "script" appear in reference to the tactics used. Nor is there any other actual allegation that suggests some uniform practice that is somehow idiosyncratic and not to be expected as within the "wide swath of rational and competitive business strategy unilaterally prompted by common perceptions of the market."
Twombly
,
The Body Shops argue that the Insurance Companies have engaged in uniform tactics in that they require the Body Shops: to repair faulty parts rather than install replacement parts; to install used or recycled parts; and to offer discounts and concessions. Even if there were considerable uniformity with respect to the Insurance Companies' use of such methods, that would be suggestive of an agreement only if such usage would not plausibly arise from "independent responses to common stimuli."
See
Twombly
,
A complaint merely alleging several common and obvious industry practices should not proceed directly past a motion to dismiss and into the expensive and settlement-inducing quagmire of antitrust discovery. The Supreme Court has described precisely this problem:
[E]ven if [defendants committed all the acts] in all the ways the plaintiffs allege, there is no reason to infer that the companies had agreed among themselves to do what was only natural anyway; so natural, in fact, that if alleging parallel decisions to resist competition were enough to imply an antitrust conspiracy, pleading a § 1 violation against almost any group of competing businesses would be a sure thing.
Twombly
,
The Body Shops' briefing suggests that the Insurance Companies' tactics are highly uniform when even the complaint does not allege that. Although the Body Shops do allege uniformity of actions, no facts are actually alleged in support of this conclusion. Therefore, the allegation is merely conclusory and insufficient.
Long before
Twombly
clearly established what an antitrust plaintiff had to plead in order to warrant an inference of prior agreement or conspiracy for purposes of a viable claim under § 1 of the Sherman Act, both the D.C. Circuit in
Proctor v. State Farm Mutual Automobile Insurance Co.
,
There is some evidence of parallel behavior by appellees. Construing this evidence in the light most favorable to appellants, it suggests that upon occasion certain appellees used the same labor rate in writing estimates, that they had similar arrangements with repair shops that agreed to do volume work at the low rates used in their estimates, that they conducted surveys of repair shops to determine the average rate charged by shops in particular areas, and that they tended to resist price increases by repair shops. However, these alleged parallel practices, without more, cannot create an inference or a conspiracy among appellees where, as here, the practices are in the economic self-interest of each of the individual appellees. The practices are as consistent with independent as with concerted actions. Unless an insurance company is willing to pay whatever price is charged at any given repair shop, it stands to reason that it would conduct surveys to determine the rates charged by repair shops. It is equally understandable that a company would, in an effort to control costs, resist price increases and write estimates using the lowest rates acceptable to a sufficient number of quality garages.
It also makes economic sense for an insurance company to make arrangements with certain repair shops that agree to do work at the rates used by the company in writing estimates in exchange for volume referrals by the company.
For the foregoing reasons, both of the Body Shops' first two purported plus factors-identity of price and identity of tactics-are mere parallel conduct and do not support their attempt to allege the necessary agreement or conspiracy.
3. Contrary to Economic Interest
The Body Shops' brief suggests that the Insurance Companies' adherence to State Farm's artificial "market rate" and other payment structures is in contradiction to the industry databases, and by implication is against their economic self-interest. Courts have recognized a company's actions that were against its self-interest can constitute a plus factor.
See, e.g.
,
In re Flat Glass Antitrust Litigation
,
This argument exists only by implication because the Body Shops merely entitle the section of their brief "contrary to [ ]economic self-interest." However, they do not explain how the fact that the other Insurance Companies follow the lead of State Farm rather than adhering to the industry databases is against their own self-interest. Nothing in the complaints indicates to us that the actions of the Insurance Companies are against their economic interests. The pages in the complaint cited in the brief do not illuminate the argument either. Moreover, it is hard to imagine how choosing the least costly method of repair, thereby reducing the reimbursement, is contrary to an insurance company's economic self-interest. Thus, we reject this suggested plus factor.
4. Opportunity to Exchange Information
The Body Shops also assert in their brief that they alleged that the Insurance Companies "have exchanged or have had the opportunity to exchange information relative to the conspiracy." Appellants' En Banc Br. at 27. 21 However, the argument they make in their brief to support their assertion is: "identical labor rates, identical refusal to compensate for the same processes and procedures, identical false excuses for such refusal, uniform adherence to the refusal to alter labor rates until State Farm does is indicative of shared information and agreement overall and agreement on the language to be used in refusing payment for repair services (a 'script')." Id. In other words, they argue that because the Insurance Companies acted in identical ways, they must have been meeting and exchanging information.
There are two problems with this argument. First, the complaints make no factual allegations that the Insurance Companies either exchanged information, employed identical tactics, followed a script, or declined to pay for the same repairs. Second, even if the actual allegations did indicate considerable uniformity of price and uniformity of tactics, there would be no inference that this was the result of exchange of information for the same reasons discussed above. That is, even if there were considerable uniformity in requiring, for example, repair of parts (not replacement), use of recycled parts (not new), and requiring discounts, such actions just as plausibly result from independent resort to common and rational business practices as from exchange of information. And, as noted above, this is especially true in light of repeated allegations in the complaints that the several Insurance Companies say they will "conform to State Farm's payment structure." Compl. ¶ 115. 22
5. Conclusion with respect to Horizontal Price-Fixing Conspiracy
In sum, the Body Shops have alleged only parallel conduct, and have not alleged any facts supporting plus factors that would tip the scale from equipoise towards conspiracy sufficiently to prevent dismissal of this count. Accordingly, we affirm the district court's dismissal of this claim.
C. Group Boycott
A group boycott is included within the Sherman Act's prohibition of any unreasonable contract, combination, or conspiracy in the restraint of interstate trade or commerce.
The boycott allegations in this case are even weaker than the allegations of price-fixing. Neither the "steering" allegations nor the "boycott" section of the complaint allege even in conclusory fashion that there was an agreement to do so. And even if we incorporate the conclusory allegations of an agreement from the price-fixing sections of the complaint, the instant complaint would still fall short of even the "few stray statements [that] speak directly of agreement" which the Supreme Court has held are insufficient.
Twombly
,
The Body Shops have asserted in their appellate briefing facts that are simply unsupportable on this record. Indeed, although the Body Shops have argued on appeal that "[a]ll of the Defendants utilize the same script containing identical false and misleading steering statements," both the word "script" and the word "identical" are conspicuously absent from the complaints. Quite the contrary, in the only factual allegations with regard to steering insureds away from their shops, the Body Shops allege that:
Examples of this practice include telling insureds and/or claimants that a particular chosen shop is not on the preferred provider list, that quality issues have arisen with that particular shop, that complaints have been received about that particular shop from other consumers, that the shop charges more than any other shop in the area and these additional costs will have to be paid by the consumer, that repairs at the disfavored shop will take much longer than at other, preferred shops and the consumer will be responsible for rental car fees beyond a certain date, and that the Defendant cannot guarantee the work of that shop as it can at other shops.
Compl. ¶ 83. From this, it is argued in the Body Shops' brief that the Insurance Companies have engaged in "identical" tactics.
There is nothing in these allegations that would suggest action in concert or "rule out the possibility that the defendants were acting independently."
Twombly
,
Moreover, even if there were considerable uniformity with respect to those reasons that an insured should not use a particular shop, there could hardly be reasons more expected or more commonly used than those alleged by the Body Shops. That the shop is not on the preferred provider list, that there are quality issues, that it charges more, and/or that it takes longer are reasons that any company would be expected to use in an effort to persuade an insured not to use a particular shop. The alleged boycotting methods are not so idiosyncratic that they suggest conspiracy. To the contrary, they are methods that would logically be employed by any insurer to dissuade its insureds from using a disfavored shop. In other words, even a considerable uniformity with respect to the use of these reasons would fall well within the "wide swath of rational and competitive business strategy unilaterally prompted by common perceptions of the market."
For the same reasons that it forecloses the Body Shops' price-fixing claim,
Twombly
forecloses the Body Shops' group boycott claims; their allegations allege only parallel conduct which is insufficient to create an inference of prior agreement or conspiracy. The Seventh Circuit in
Quality Auto
,
For the foregoing reasons, we affirm the district court's dismissal of the Body Shops' group boycott claims.
V. THE STATE LAW CLAIMS
The Body Shops bring three state law claims for unjust enrichment, quantum meruit, and tortious interference. We address each in turn.
A. Unjust Enrichment Claims
The Plaintiffs in all four states bring claims of unjust enrichment against these Defendants. Under the laws of the four states relevant here-Kentucky, Missouri, New Jersey, and Virginia-the elements of the cause of action include: (1) the plaintiff conferred a benefit on the defendant; (2) the defendant was aware thereof; and (3) it would be unjust to permit the defendant to retain the benefit. 23
The gist of the Plaintiffs' claims is that the several Body Shops conferred a benefit on the several Insurance Companies, the latter were aware thereof, and allowing the Defendants to retain the benefit without full payment would be unjust.
Fatal to these unjust enrichment claims is the fact that each of the five complaints alleges that each Insurance Company advised the Body Shops that it would pay no more than State Farm. Because the Plaintiff in each complaint knew before it undertook the repair that each Defendant-Insurance Company would pay no more than State Farm would pay, it clearly was not unjust for the Insurance Company to pay only that amount and no more. Without satisfying the unjust element, the cause of action fails even if we assume the other elements can be satisfied.
The Body Shops' only response to this fatal flaw is that they could not turn away sixty to ninety-five percent of the available repair business, 24 and therefore their contract to accept the amount State Farm would pay was an invalid contract. However, the Body Shops cite no law-in any of the four states-to the effect that market power alone is sufficient to invalidate a contract voluntarily entered into. Our independent research has also uncovered no such case. Moreover, we have already concluded that the Body Shops have failed to allege facts warranting an inference that the Insurance Companies agreed to or engaged in a conspiracy. Thus, the Body Shops' premise of market power may also collapse in any event.
We conclude that the Body Shops' unjust enrichment claims are wholly without merit.
B. Quantum Meruit Claims
The Body Shops in four of the five complaints 25 before us also bring quantum meruit claims arising under the laws of Kentucky, New Jersey, and Virginia. To state a cause action for quantum meruit, the Body Shops were required to allege, among other elements, that the circumstances reasonably notified the Insurance Companies that the Body Shops expected to get paid (Virginia and Kentucky) or that they reasonably expected to be compensated (New Jersey). 26 They cannot do so here.
As discussed above, the Body Shops specifically alleged that each of the Insurance Companies informed them that they would pay no more than State Farm. The Body Shops then undertook the repairs. Having fully informed the Body Shops of what they were willing to pay, the circumstances could have only reasonably informed the Insurance Companies that the Body Shops expected to be paid the amount State Farm would pay. This is fatal to the Virginia and Kentucky claims. Likewise, having been fully informed that the Insurance Companies would only pay the amount State Farm would pay, the Body Shops could not have reasonably expected to receive more than that amount. This is fatal to the New Jersey claim.
The Body Shops have cited no authority-and our independent research has uncovered none-to support their position that they can contract to repair the car for a specified amount, do the repair, and then sue, claiming that they should be paid more. The only analogous case law our research has uncovered suggests just the opposite of the Body Shops' position: when a plaintiff has a reasonable expectation of some amount, they cannot reasonably expect to receive additional compensation and therefore cannot bring suit to recover it. 27
We conclude that the quantum meruit claims of the Body Shops in the four complaints are wholly without merit.
C. Tortious Inference Claims
Although we have concluded-as did the district court-that the unjust enrichment and quantum meruit claims of the Body Shops are wholly without merit, the situation with respect to their tortious interference claims is more complicated. The district court expressly adopted and approved the magistrate judge's dismissal of the tortious interference claims as a violation of the group pleading doctrine. The district court held:
Consistent with this Court's prior orders, a general allegation that some unidentified Defendants-or all Defendants-interfered with some unidentified customers of some unnamed plaintiff does not satisfy the pleading standard of Ashcroft v. Iqbal ,556 U.S. 662 ,129 S.Ct. 1937 ,173 L.Ed.2d 868 (2009). Because the Plaintiffs' allegations are too vague to satisfy Rule 8(a), Judge Smith recommends dismissal of all the tortious interference claims. (June 3 Report at 39).
Doc. 222 at 7. Although the district court invoked
Iqbal
, we understand its ruling to be based on a very narrow group pleading rationale, rather than a standard-issue
Twombly
-
Iqbal
determination of the plausibility of the tortious interference claims in light of the well-pleaded factual allegations.
28
The gist of the problem with group pleading-as the magistrate judge noted earlier on page 9 of that same June 3 report-is the failure to give fair notice to each named defendant of the claims against it. For example, a complaint may fail to provide fair notice of the claims by failing to specify which defendants interfered with which plaintiffs.
Weiland v. Palm Beach Cty. Sheriff's Office
,
We cannot agree with the district court that the instant five complaints' failure to name a plaintiff, to identify specific defendants, or to identify specific customers in the allegations relating to tortious interference deprived the Defendants of fair notice. Contrary to the suggestion of the district court, there is no problem with respect to "some unnamed plaintiff." In four of these five cases, there is only one plaintiff and thus it is absolutely clear that the person or entity interfered with is the single named plaintiff in each complaint. Although the fifth case 29 involves four named plaintiffs, they are four body shops located in close proximity to each other in Virginia Beach and Suffolk, Virginia. It is amply clear in this fifth complaint that each Defendant-Insurance Company is alleged to have tortiously interfered with each of these four Virginia body shops. The allegations provide fair notice that each of the Plaintiffs is claiming that each of the named Defendants is tortiously interfering in the manner alleged with the named Plaintiff in each of the four single-plaintiff complaints and with the four named Plaintiffs in the fifth case. 30
We are also unpersuaded by the district court's concern that the allegations in the complaints concern "some unidentified Defendants-or all Defendants." The substance of the alleged tortious interference is as follows. As alleged in ¶¶ 107-08 of the representative Quality Auto complaint, each complaint alleges that the named Insurance Companies-by means of a campaign of misrepresentation of facts about poor quality, etc.-have repeatedly steered their insureds away from each named Plaintiff to punish that Plaintiff for complaints about or refusal to submit to the price ceilings and other practices imposed by the named Defendants. Although these allegations are aimed generally at "the Defendants," each complaint stipulates that, "[w]here the term 'Defendants' is used within this Complaint, 'Defendants' is intended to and does mean each and every Defendant named in the caption above." In other words, the named Defendants 31 in each complaint had fair notice that "each and every" one of them is alleged to have improperly steered its own insureds away from the named Body Shops in each complaint because that Body Shop was not compliant with that Insurance Company's preferred reimbursement rate and other cost-saving practices.
Thus, of the potential deficits identified by the district court-i.e., general allegations about "unidentified Defendants," "unidentified customers," and "unnamed plaintiff[s]"-the only possible defect remaining is the failure to identify specific insureds/potential customers who were thus steered. We cannot conclude that the Body Shops' failure to identify particular potential customers who were steered away constitutes a failure to give each defendant fair notice of the claim against it. It is not the potential customer who is the target of the alleged tortious interference; it is the targeted Body Shop. A potential customer may-but very well may not-tell the Body Shop that he or she was steered away. On the other hand, each Insurance Company, or its claims adjusters, will know whether the company engages in such a practice, and will know whether each named Plaintiff in the five complaints was noncompliant with that company's preferred practices and, most important, whether its insureds were steered away from that Plaintiff Body Shop.
In sum, we are not persuaded by the district court's grounds for concluding that the allegations of tortious interference in each of these five cases violated the group pleading doctrine, i.e., failed to give fair notice to each defendant of the claim being made against it. Accordingly, we vacate the judgment of the district court only with respect to the tortious interference claims in each of these five cases, and we remand for further proceedings. We note that in vacating the judgment of the district court with respect to the tortious interference claim, we have ruled only on the district court's stated group pleading rationale. We note also, because the federal antitrust claims have been eliminated from the case, the district court may well decide to exercise its discretion to decline to exercise pendent jurisdiction of these state law tortious interference claims, pursuant to
VI. CONCLUSION
We affirm the judgment of the district court dismissing all of the claims except the tortious interference claims, which we vacate and remand for further proceedings not inconsistent with this opinion.
AFFIRMED in PART, VACATED in PART, and REMANDED.
JORDAN, Circuit Judge, joined by MARTIN, Circuit Judge, concurring:
I concur in Parts II, III, and V of the court's opinion. And given the pleading standards that the Supreme Court has put in place for antitrust cases,
see
Bell Atlantic Corp. v. Twombly
,
I have some concerns about a court relying on its own independent research with respect to facts on the ground, particularly in a motion to dismiss context. I am not convinced that we should be citing to a book on collision repairs,
see
Maj. Op. at 1257, to understand how the auto repair industry actually operates. This is not the sort of adjudicative fact-a fact which is "relevant to a determination of the claims presented in a case,"
Dippin' Dots, Inc. v. Frosty Bites Dist.
,
The taking of judicial notice is "a highly limited process" because it "bypasses the safeguards which are involved with the usual process of proving facts by competent evidence in district court."
Shahar v. Bowers
,
WILSON, Circuit Judge, dissenting in part:
Anticompetitive exercises of buyer market power often go unpunished. 1 Not because the antitrust laws and existing antitrust jurisprudence cannot address them, but because it is often counterintuitive. To the average non-efficiency minded observer, condemning a practice that results in low prices seems like bad policy. But low prices do not tell the whole story. Antitrust law-with its goal to enable optimal market output through competition-demands a closer look. It is in that context that this case asks us to determine when an antitrust complaint alleging an anticompetitive exercise of collective buyer market power can survive a motion to dismiss.
At this early stage, the law requires us to view the complaint as a whole, accept all the allegations as true,
2
draw all reasonable inferences in favor of the body shops, and only then decide whether the allegations, taken together, plausibly suggest an agreement.
See
Bell Atl. Corp. v. Twombly
,
The majority portrays this as an easy case for condemning an antitrust action under
Twombly
, finding a lack of so-called "plus factors" required to allege a plausible agreement under Sherman Act § 1. And if the law and facts were as simple as described by the majority, I would be inclined to agree. But the majority's narrow view of
Twombly
does not represent the balance the Supreme Court struck between the cost of antitrust discovery and the burden on antitrust plaintiffs-the "group of private attorneys general,"
Ill. Brick Co. v. Illinois
,
I. The Basic Economics of Buyer Cartels
The body shops plausibly allege an agreement when viewed in the context of
buyer
, rather than seller, cartels. The difference has confused many courts.
See
Phillip E. Areeda & Herbert Hovenkamp,
Antitrust Law
¶ 350b (4th ed. 2017) ("Clearly mistaken is the occasional court that thinks low buying prices procompetitive
regardless of the restraints on competition that lead to such prices .... The suppliers' loss also constitutes antitrust injury, for it reflects the rationale for condemning buying cartels-namely, suppression of competition among buyers, reduced upstream and downstream output, and distortion of prices.");
W. Penn Allegheny Health Sys., Inc. v. UPMC
,
Buyer cartels cause "suboptimal output, reduced quality, allocative inefficiencies, and (given the reductions in output) higher prices for consumers in the long run."
W. Penn
,
With fewer units of body shop labor now on the market, insurers have fewer units available to purchase. Because the insurers purchase fewer units of body shop labor, they have fewer units to incorporate into their final "product"-auto insurance. Assuming the colluding insurers have collective market power in the selling market-the market for auto insurance-the necessary result is that insurers must either: (1) decrease the number of "units" of labor included in each insurance policy (say by decreasing the quality or number of repairs so that each repair requires fewer labor hours); or (2) include the same number of units of labor in insurance policies and sell fewer insurance policies, which would require a price increase. The second anticompetitive effect, then, is on consumers of auto insurance : lower quality auto insurance (insurance that covers lower quality or fewer repairs) and increased prices for the same quality insurance.
The upshot is that the colluding auto insurers can increase profits by purchasing their inputs (body shop labor and repair parts) at a price below the competitive level and selling their output product (auto insurance) at a price above the competitive level. 5
With this framework in mind, it is easy to see why insurers have a motive to form an agreement. Every colluding insurer is better off, at least in the short run, if they all comply with the agreement: the insurers can only continue to purchase inputs at infracompetitive levels if the other insurers do not cheat on the agreement and purchase more units, driving up the market rate. But every insurer also has an incentive to cheat. If one insurer purchases more hours of body shop labor, it can sell either higher quality insurance (insurance that covers more or higher quality repairs) or it can sell more units of insurance. "The individual cartel member experiences the full benefit of [purchasing more inputs] but only a portion of the burden of the [increase] in the market price, which is shared by all cartel members .... [I]f everyone cheats without limit, the market moves back to the competitive price." Areeda & Hovenkamp, supra , ¶ 2002d.
II. The Twombly Standard
We review motions to dismiss de novo.
Jacobs v. Tempur-Pedic Intern., Inc.
,
III. Allegations Plausibly Suggesting an Agreement
Because price fixers typically conceal their conspiracies, courts may infer an agreement from circumstantial evidence.
See
A. Consciously Parallel Conduct
The complaints are replete with factual allegations showing consciously parallel conduct, including perhaps the quintessential example of it: all the defendants routinely and uniformly refused to pay more than State Farm. The insurers also uniformly: used the same formula for reimbursing paint jobs, refused to reimburse body shops for a specific set of repairs, and refused to reimburse shops for new or higher quality parts. 7
B. Plus Factors
"An allegation of parallel conduct ... gets the complaint close to stating a claim, but without some further factual enhancement it stops short of the line between possibility and plausibility of entitlement to relief."
Twombly
,
1. Plus Factor: Customary Indications of Traditional Conspiracy
A widely accepted plus factor is allegations showing customary indications of a traditional conspiracy.
See
Areeda & Hovenkamp,
supra
, ¶ 1434b. Conduct that "does not result from chance, coincidence, independent responses to common stimuli, or mere interdependence" falls into this category.
Id.
at ¶ 1425. This conduct includes allegations suggesting the defendants adopted uniform prices and practices despite variables that would ordinarily, absent an agreement, cause those prices and practices to diverge.
See id.
In other words, conduct that conflicts with "what that defendant's legitimate economic self-interest would be under the assumption that it acted alone."
City of Tuscaloosa v. Harcros Chems., Inc.
,
i. Uniform Pricing Behavior
"[T]he fact that competitors have knowingly charged identical prices is a neutral fact
in the absence of
evidence which would lead one to expect that the prices would have been different if truly independent decisions had been made."
First, all the insurers charge the same rate as State Farm without independent market information or verification of State Farm's calculation of labor rates. Second, the insurers all use State Farm's geographic market definitions for determining the labor rate, without determining whether the insurer may different relationships with the shops surveyed in that area. Third,
State Farm's rate is not in fact the market rate
: State Farm arbitrarily calculates and unilaterally modifies it to reach an infracompetitive figure. The body shops allege that each insurer uniformly conformed to this identical arbitrary and infracompetitive
market rate without conducting their own surveys of the body shops they use or drawing their own market boundaries using the location of their insureds or their DRP shops. Each insurer, then, is not merely responding to "common stimuli" in the market.
See
Twombly
,
Why would an insurer blindly accept a rate determined arbitrarily by one of its competitors and divorced from the true competitive rate? Collusion-and with it the assurance that other competitors will do the same-might not be the only possible answer, but it is a plausible one.
See, e.g.
,
Lifewatch Servs. Inc. v. Highmark Inc.
,
Another element of the insurers' pricing behavior makes it competitively suspect. While the majority correctly states that requiring discounts is "among the most common and time-worn methods of increasing corporate profits," Maj. Op. at 1267, uniformly adhering to a rate that drives the input price below cost is neither common nor consistent with rational independent business activity.
The uniform "market rate" is below cost-including "artificially created less-than-market labor rates" and "less than actual and/or market costs for materials and supplies." 9 The insurers have uniformly and persistently kept the labor rate at this infracompetitive level, even in the face of rising input costs and an awareness that the price was below the body shops' costs. The body shops allege that "multiple body shops have attempted to raise their labor rates and advised State Farm of such." Compl. ¶59. But State Farm tells each body shop, falsely, that "they are the only one to demand a higher labor rate." Compl. ¶ 59.
In a buyers' cartel, uniform infracompetitive input prices in the face of rising input costs plausibly suggests an agreement among buyers.
Cf.
City of Tuscaloosa v. Harcros Chems., Inc.
,
The economic basis for this conclusion is well established. Recall the incentives created in a cartel. Every insurer is better off if they all comply with the agreement: the insurers can only continue to purchase inputs at infracompetitive levels if the other insurers do not cheat on the agreement by purchasing more hours of body shop labor and driving up the market rate. But every insurer also has an incentive to cheat. If one insurer purchases more hours of body shop labor, it can steal business from its rivals by selling either higher quality insurance (insurance that covers more or higher quality repairs) or more units of insurance. "The individual cartel member experiences the full benefit of [purchasing more inputs] but only a portion of the burden of the [increase] in the market price, which is shared by all cartel members .... [I]f everyone cheats without limit, the market moves back to the competitive price." Areeda & Hovenkamp, supra , ¶ 2002d; see also id . at ¶ 1434c2 (noting that In re Text Messaging relied on "sound economic theory about collusion and the behaviors that are very difficult to explain in its absence"). Sustained infracompetitive input prices requires agreement among purchasers, and, as a result, allegations of infracompetitive input rates in an oligopsonistic purchasing market at least constitute a plus factor that, along with the other allegations plausibly suggests collusion. 10
ii. Uniform Refusal to Follow Industry Standards and Uniform Quality
First, the insurers uniformly require repair shops to use used or imitation parts, even where new or OEM parts are necessary to put the vehicle in pre-accident condition. Second, the insurers refuse to reimburse for repairs that, in the "shop's professional opinion" are required for a safe and quality repair. Third, the insurers unvaryingly refuse to reimburse the body shops for the same list of repairs and services, even where a listed repair or service is necessary to return a given vehicle to pre-accident condition. 11 Fourth, the insurers refuse to comply with industry standards, including three separate independent auto collision repair databases. The databases include the "ordinary and customary repairs, repair time (labor) and materials necessary to return a vehicle to its pre-accident condition." Both the insurers and body shops agree that the databases are the industry standard. State Farm even assured at least one state insurance regulator that it would begin to abide by the databases, but still does not.
This behavior is at least plausibly inconsistent with rational business behavior-that is, inconsistent with the normal incentive to compete with rivals on a profitable aspect of quality to gain market share.
See
Starr v. Sony BMG Music Entm't
,
These allegations plausibly suggest an agreement.
See
Lifewatch Servs.
,
2. Plus Factor: Meeting Often to Discuss Prices
Merely belonging to an industry trade association does not in itself constitute a plus factor.
Am. Dental Ass'n v. Cigna Corp.
,
State Farm's promise to raise the reimbursement issue at the industry meeting suggests that State Farm sought the acceptance of the trade association before adopting database estimates as the method of calculating reimbursement, and that decisions about the system of calculating rates are made collectively, not unilaterally by each insurer. These allegations plausibly suggest a conspiracy to suppress competition rather than independent and rational "follow the leader" activity.
See
Osborn v. Visa Inc.
,
The body shops raise more suspicion about these industry meetings by giving an example of how the insurance industry has used similar meetings to suppress competition in this precise way in the past. Allegations of "opportunities for abuse" are "not to be ignored
when the opportunity is proved to have been utilized in the past
."
See
Am. Tobacco Co. v. United States
,
3. Facilitating Factor: Market Structure
Several of our sister circuits have held that allegations showing a market susceptible to collusion, while not alone sufficient, can nudge other factual allegations tending to show an agreement across the line to plausibility.
See, e.g.
,
In re Text Messaging Antitrust Litig.
,
The complaint suggests that at least some of these market factors are present. First, accounting for those entities with common headquarters,
13
roughly a dozen insurers control between 70 and 95 percent of the body shops' revenue.
See
Todd v. Exxon
,
4. Facilitating Factor: Exchange of Price Information
Because it allows firms to detect cheating and easily set rates, the apparent exchange of price information between the insurers also facilitates collusion and can also nudge other allegations into plausible claims of an agreement. See Areeda & Hovenkamp, supra , ¶ 1435a. First, all the insurers charged the same "market rate" as State Farm. Second, only State Farm collects market information from the body shops used to determine that rate. Third, State Farm's rate is artificial, arbitrarily adjusted, and not otherwise derived from actual market information that would be available to all insurers, seemingly ruling out the possibility that each insurer is simply responding to common market stimuli to set its rate. Fourth, the other insurers do not verify the accuracy or validity of State Farm's rate with the body shops. Fifth, the body shops are prohibited from discussing their individual labor rates with each other. And finally, State Farm admitted to discussing a method for setting reimbursement rates at industry meetings.
These allegations lead to two possible explanations. Either the other insurers blindly accept the
body shops' recitation
of
State Farm's rate
without confirming or otherwise discussing that rate with State Farm, or State Farm shares its rate with the other insurers. The latter is at least a reasonable inference from the allegations in the complaint. This apparent exchange and use of rate information nudges the allegations of an agreement closer to plausibility.
See
In re Flat Glass Antitrust Litig.
,
Like standardization, the exchange of rate information is also a facilitating practice because it makes it easier to detect cheating. If an insurer decided to cheat on the agreement by offering a higher price to body shops and purchasing more units of body shop labor, it might drive the actual market rate above State Farm's artificial "market rate." The body shops allege that State Farm collects shop-wide and market-wide rate data and speaks with body shops that report rates it unilaterally considers too high. State Farm's survey could reveal the rate increase occasioned by the cheating insurer, and its conversations with body shops could reveal the offender.
See
In re Text Messaging Antitrust Litig.
,
IV. Conclusion
None of this is to suggest that any of these plus factors or facilitating factors, standing alone, would allow the plaintiff in another case to survive a motion to dismiss. The plus factor inquiry is wholistic. We cannot analyze each possible plus factor in isolation, accept or reject it, and move on to the next. Instead, we view all the possible plus factors and the allegations that support them in their proper economic context. And only then we decide, whether, viewed as a whole, there is enough to "nudge the claim across the line from conceivable to plausible."
Jacobs
,
Antitrust laws are often underenforced against anticompetitive exercises of buyer market power. And yet, under the majority's interpretation of the
Twombly
standard, never has it been harder for an antitrust plaintiff to proceed to discovery. "The plaintiffs have conducted no discovery. Discovery may reveal the smoking gun or bring to light additional circumstantial evidence that further tilts the balance in favor of liability."
In re Text Messaging Antitrust Litig.
,
Because this appeal is a consolidation of five separate cases, there are five separate complaints in the record. The parties agree that the five complaints are "nearly identical," En Banc Br. of Body Shops, at 6 n.1, and that the complaint in the lead case, Quality Auto Painting Center v. State Farm , No. 15-14160, is representative. Accordingly, unless otherwise noted, citations to a complaint in this opinion are to paragraphs of that complaint.
Each of the Insurance Companies who use DRPs has a unique name for their specific program. However, the term "DRP" appears to be widely used in the industry and, in any event, the parties here appear to prefer its usage when describing these programs generally.
The survey sets the market rate just slightly above the rate offered by the median "technician or work bay" in the relevant area when those rates are listed from lowest to highest. The Body Shops assert that this is an invalid means of determining the rate because it does not take into account the variances in shop size, skill of technicians, and other quality variables, and that State Farm alters the shops' labor rates arbitrarily.
None of the Body Shops here are currently a party to a DRP, and only one has apparently ever been. That relationship ended approximately one year before this action was filed.
According to the complaint, there are three leading collision repair estimating databases-ADP, CCC, and Mitchell-which "provide software and average costs associated with particularized types of repairs to create estimates." Compl. ¶¶ 65-66. The databases generate estimates that include "the ordinary and customary repairs, repair time (labor) and materials to return a vehicle to its pre-accident condition," and are considered reliable starting points. Id. at ¶ 66.
The parties' filings and the district court's orders are less than clear about the total number of cases involved in this multidistrict litigation. It appears that there were, at one point, twenty-four independent causes of action with regard to this litigation: the twenty-two discussed above; a RICO class action that was filed in Illinois, was transferred to the Middle District of Florida, and is still currently pending; and a state consumer protection action filed by the State of Louisiana in Louisiana state court, removed to federal court in Louisiana by the Insurance Companies, transferred to the Middle District of Florida, and then remanded to Louisiana state court by the district court.
The initial complaint in the lead case was dismissed without prejudice "on the grounds that it was a prohibited 'shotgun' pleading, that it failed to properly set forth the basis for [the district c]ourt's jurisdiction, that it failed to identify which parties had ongoing contracts with one another, and that all of the allegations of wrongdoing were attributed, collectively, to every [Insurance Company], even where such collective attribution made no sense."
A&E Auto Body
,
In New Jersey the correct label for this cause of action is "tortious interference with prospective economic advantage;" in Kentucky and Missouri it is "tortious interference with business relations;" and in Virginia it is "tortious interference with a business relationship."
The Body Shops alleged additional violations of state law founded on theories of quasi-estoppel, equitable estoppel, conversion, state antitrust statutes, and state consumer protection statutes-all of which were dismissed. The Body Shops did not challenge the dismissal of those claims and they are thus abandoned on appeal.
See
Greenbriar, Ltd. v. City of Alabaster
,
An identical R&R, Objection, and Dismissal Order was filed in each of the cases present on appeal.
We recognize the tremendous effort that the district court expended in handling a multidistrict litigation of this scale.
Regarding the second element, certain behaviors have been held to be so "plainly anticompetitive,"
National Society of Professional Engineers v. United States
,
In the briefing instructions for the en banc briefs, the Body Shops were instructed to "identify the allegations [of the complaints] from which such an agreement or conspiracy can plausibly be inferred and discuss whether any asserted inference of agreement or conspiracy is 'just as much in line with a wide swath of rational competitive business strategy prompted by common perceptions of the market ... or whether such inference is supported by allegations tending to rule out the possibility that the defendants were acting independently.' " Reluctantly, we cannot conclude that the en banc brief of the Body Shops complied with that directive. Although their brief lists numerous statements that it asserts are "specific allegations of conduct that probably do not result from ... independent responses to common stimuli," many have no tendency to suggest an advance agreement among the insurance companies, and are thus simply irrelevant. As indicated in this opinion, others reflect facts that are simply not pled in the complaints and not reasonably inferred from the actual allegations. We also discuss in this opinion those allegations with respect to actions just as much in line with a wide swath of rational competitive business strategy and thus cannot qualify as the plus factors required for a viable claim.
Two can be rejected outright. The Body Shops argue that they asserted "specific allegations of conduct that indicate the sort of restricted freedom of action and sense of obligation that one generally associates with agreement." However, despite arguing in their brief that representatives from non-State Farm Defendants have stated that they are restricted from altering the purported market rate unless authorized by State Farm, that allegation is nowhere to be found in the complaints. Quite the contrary, the only relevant specific allegation of fact is that the non-State Farm Insurance Companies advise the Plaintiffs that they will pay no more than State Farm pays-i.e., mere price leadership as discussed below.
The Body Shops also argue that the conspiracy is shown by the presence of a common motive, namely desire to maximize profits. However, under this logic, most businesses with similar pricing would be deemed in cahoots with each other because that is the goal of most corporations. This plus factor is more properly invoked in contexts where the motive is unique and specific to the alleged conspirators.
See, e.g.
,
Instructional Sys. Dev. Corp. v. Aetna Cas. & Sur. Co.
,
In considering each plus factor, we are cognizant of the Supreme Court's admonition that antitrust plaintiffs receive "the full benefit of their proof without tightly compartmentalizing the various factual components and wiping the slate clean after scrutiny of each."
Cont'l Ore Co. v. Union Carbide & Carbon Corp.
,
Both Twombly and the Appellants quote from earlier editions of Areeda and Hovenkamp's Antitrust Law . However, we use the fourth edition of that treatise.
Hereinafter cited as Areeda and Hovenkamp.
As for what else can be said about that allegation, the fact that the Body Shops concede that some of the alleged actions occurred "independently" is certainly noteworthy. And the allegation of concerted action is merely conclusory.
As noted above, there are no actual allegations that the Insurance Companies use identical language conveying their instructions to body shops to use recycled parts, etc., nor any other actual allegation of fact suggesting that some uniform practice is somehow idiosyncratic so as to give rise to an inference of advance agreement.
By coincidence, the Illinois Body Shop in this Seventh Circuit case has a name very similar to that of the New Jersey Quality Auto Shop in the instant case.
Although the Body Shops assert in their brief that the Insurance Companies share with each other the identity of problem body shops and other information, the actual complaints make no such allegations.
To the extent that the Body Shops point to their statement in the complaint that "members of the insurance industry meet regularly to discuss such matters in and amongst themselves," Compl. ¶ 115, this statement is so vague as to be useless as support for a conspiracy. The Supreme Court in
Twombly
advised that plaintiffs' pleading of meetings between defendants needs to provide some degree of detail about the meetings in order to satisfy Rule 8 's notice requirements.
Even if "opportunity" were defined narrowly and limited to proven interfirm contacts, deeming opportunity to be prima facie proof of conspiracy would lead to widespread condemnation of procompetitive collaborations. Once competitors assemble for a lawful activity, they would be presumptive conspirators ... on every parallel action subsequently occurring. Because parallel pricing is common even in competitive markets, juries would be entitled to infer that competitors had agreed on prices, and price agreements are condemned absolutely. Thus, the effect of holding opportunity sufficient would be to discourage all trade associations, industry gatherings, or joint ventures. Thereby to imperil reasonable and procompetitive collaborations would be inconsistent both with the purposes of the antitrust laws and with well-established Supreme Court permission for many kinds of collaboration among competitors. Mere conspiratorial opportunity is routinely and correctly held insufficient to support a conspiracy finding.
Id.
Accord
Almanza v. United Airlines, Inc.
,
See
Jones v. Sparks
,
Aside from this allegation relating to market power, the Body Shops have alleged no concrete facts that might give rise to an inference of force.
The Missouri complaint does not include a cause of action for quantum meruit.
See
Raymond, Colesar, Glaspy & Huss, P. C. v. Allied Capital Corp.
,
See, e.g.
,
Hindsight Sols., LLC v. Citigroup Inc.
,
We note that, in a report and recommendation adopted by the district judge in dismissing another complaint in this multidistrict litigation, the magistrate judge concluded that the allegations adequately alleged the elements of Tennessee tortious interference and did state a plausible claim if taken as true, but determined that the complaint "suffer[ed] from a different problem"-i.e., the group pleading issue.
Brewer Body Shop v. State Farm Mut. Ins. Co.
,
The fifth case, Pappas Body Shop, Inc., v. State Farm Mutual Automobile Insurance Co. , No. 15-14179, has four listed plaintiffs.
Counting the named Insurance Companies in the same corporate family as a single defendant, as the district court did earlier in its opinion, Doc. 222 at 4, there are between twelve and twenty named defendants in the five complaints.
The named Insurance Companies in each of the five complaints are not identical.
We note that declining to exercise pendent jurisdiction is only one of the various options available to the district court on remand. We emphasize that we vacate the judgment of the district court with respect to the tortious interference claims only on the above described basis-i.e., our rejection of the narrow theory of group pleading upon which the district court relied. We decline to address other possible theories on the basis of which that judgment might have been affirmed (whether on the basis of the merits or other pleading deficiencies, including even other possible group pleading theories).
See generally
Herbert Hovenkamp,
Whatever
Did
Happen to the Antitrust Movement?
,
Relatedly, Twombly instructs us to resist reasoning backwards from our own version of the facts or knowledge of the industry at issue. See Maj. Op. at 1257 (citing Alfred M. Thomas & Michael Jund, Collision Repair and Refinishing: A Foundation Course for Technicians 7 (2014) ); Maj. Op. at 1265 ("[T]he 'products' here-cars-are so readily assembled from standard parts that their assembly line manufacturing set the standard for other industries."); Maj. Op. at 1267 (noting that for the auto insurance industry, "parts and labor reimbursements are the primary business expenditures"). Imagine the already difficult job of a district court analyzing an antitrust complaint if that was Twombly 's directive: not just to analyze the facts alleged in the complaint in front of it, but to embark on its own independent fact-finding mission to determine whether other facts might exist that discredit those we must accept as true.
The majority correctly concludes that the group boycott allegations are too conclusory to state a claim. I dissent only on the price-fixing claim. See Maj. Op. at Part IV (B).
Infracompetitive means below the competitive level-that is, a price below marginal cost.
Because the auto body shops allege a per se illegal agreement among the auto body insurers to fix prices, they are not required adequately to allege anticompetitive harm. Even so, the anticompetitive effects of monopsony power are well-documented, both in the context of horizontal cartel agreements and horizontal mergers.
See, e.g.
,
Todd v. Exxon Corp.
,
Given the majority's extensive reliance on
Twombly
's antitrust holding, it is worth noting how the antitrust allegations here are unlike those in
Twombly
. The complaint in
Twombly
alleged that four dominant telephone companies agreed not to compete by dividing the market into exclusive selling territories.
Twombly
,
In discussing uniformity of tactics, the majority notes: "Not only is there no allegation of identical or similar language, the language actually used in the complaints suggests just the opposite. As noted, ¶ 63 alleges '[t]hrough various means' and ¶ 64 alleges '[s]ome of these methods'-i.e. phrases that do not suggest that all or a substantial group of the Insurance Companies engage in all or most of the methods in strikingly similar ways." Maj. Op. at 1267. That portion of the complaint says: "Through various methods, the Defendants have, independently and in concert, instituted numerous methods of coercing the Plaintiff into accepting less than actual and/or market costs for materials and supplies," and then the next paragraph lists "[s]ome of these methods." Compl. ¶¶ 63, 64. These two sections could reasonably be read to mean the Defendants have all instituted
various methods of coercing
the body shops-rather than the majority's reading that each of the Defendants instituted varying methods. While far from an object of clarity, if we view this section as a whole, the majority's reading is implausible. This paragraph begins the section titled "Suppression of Repair and Material Costs." The rest of the section describes the "various methods," and clarifies that "the Defendants" engage in those methods.
See, e.g.
, Compl. ¶ 65 ("In addition to the above, the Defendants have repeatedly and intentionally failed to abide by industry standards for auto repairs."); Compl. ¶ 67 (noting that "the Defendants will refuse to allow the body shop to perform required procedures and processes"); Compl. ¶ 68 ("A non-exhaustive list of procedures and processes the Defendants refuse to pay and/or pay in full is attached hereto as Exhibit '3.' "). "As we have explained, a court reviewing a motion to dismiss must draw all reasonable inferences from the factual allegations in a plaintiff's complaint in the plaintiff's favor."
Bailey v. Wheeler
,
The majority finds it significant that this case does not contain the precise market factors that made convergent pricing suspect in prior cases-the "secret," "sealed," and "simultaneous" bids that suggested the identical prices in
FTC v. Cement Inst.
,
See Compl. ¶ 61 ("net effect of this tactic is to allow State Farm to manipulate the 'market rate' and artificially suppress the labor rate"); Compl. ¶ 62 ("These Defendants have agreed to join forces with State Farm, the dominant market holder, and each other to coerce the Plaintiff into accepting the artificially created less-than-market labor rates"); Compl. ¶ 63 ("Defendants have, independently and in concert, instituted numerous methods of coercing the plaintiff into accepting less than actual and/or market costs for materials and supplies"); Compl. ¶ 64 ("requiring discounts and/or concessions, even when doing so requires the shop to operate at a loss"); Compl. ¶ 71 (Defendants universally used formula for reimbursing paint repairs "which compensates the shops for only half the actual cost on average").
To argue that the identical prices here are not cause for concern, the majority cites the Seventh Circuit's decision in
Quality Auto Body, Inc. v. Allstate Insurance Co.
,
The majority's assertion that "the complaints make no factual allegations that the Insurance Companies ... declined to pay for the same repairs" is simply not true. See Compl. ¶ 68 ("A non-exhaustive list of procedures and processes the Defendants refuse to pay and/or pay in full is attached hereto as Exhibit '3.' "); Exhibit 3 (listing repairs); Compl. ¶ 67 ("In many instances, the Defendants will refuse to allow the body shop to perform required procedures and processes, thereby requiring body shops to perform less-than-quality work or suffer a financial loss on a given repair.").
Compl. ¶ 74 (State Farm "assured those present, and the Department of Insurance representative that it would begin abiding by those database estimates and stated it would raise the matter at its insurance industry meetings, held locally approximately once a month"); Compl. ¶ 75 ("The [auto body shop] association representative present for the meeting, John Mosley, invited State Farm to attend those [auto body shop] Association meetings if State Farm would permit members of the Association to attend the insurance meetings. Mr. Simpkins [the State Farm representative] refused."). The majority opinion ignores these allegations, instead pointing to the summary paragraph that notes "members of the insurance industry meet regularly to discuss such matters in and amongst themselves." Compl. ¶ 115. The majority, disregarding the other related allegations-and thus failing to follow Twombly 's directive to view the complaint as a whole-argues that "this statement is so vague as to be useless as support for a conspiracy." Maj. Op. at 1270 n.22.
The complaint does not specifically allege whether other defendants attend the "insurance industry meetings" in question. We do know that "the Insurance Companies account for sixty-five to eighty-five percent of the insurance market in each of the relevant states." Maj. Op. at 1257. It is a reasonable inference that at least some participate in "insurance industry meetings." But regardless, State Farm's admission is important because it suggests State Farm seeks approval from other insurance industry members on its rate setting mechanism. That admission-made in front of several witnesses-alone suggests the rate that the insurers uniformly follow is not derived independently by State Farm with the other insurers simply following its lead. See Compl. ¶ 114 (referring to the "concert of action among the Defendants and co-conspirators to control and suppress automobile damage repair costs"); Compl. ¶ 115 ("Evidence of this conspiracy or combination includes, but is not limited to, admission before witnesses that members of the insurance industry meet regularly to discuss such matters in and amongst themselves").
For example, the lead complaint lists the headquarters of "GEICO Casualty Company," "Government Employees Insurance Company," and "GEICO Indemnity Company" as the same address in Chevy Chase, Maryland. Compl. ¶¶ 9-11.
Reference
- Full Case Name
- QUALITY AUTO PAINTING CENTER OF ROSELLE, INC., Traded as Prestige Auto Body, Plaintiff-Appellant, v. STATE FARM INDEMNITY COMPANY, State Farm Guaranty Insurance Company, Et Al., Defendants-Appellees. Ultimate Collision Repair, Inc., Plaintiff-Appellant, v. State Farm Indemnity Company, State Farm Guaranty Insurance Company, Et Al., Defendants-Appellees. Campbell County Auto Body, Inc., Plaintiff-Appellant, v. State Farm Mutual Automobile Insurance Company, State Farm Fire & Casualty Company, Et Al., Defendants-Appellees. Lee Pappas Body Shop, Inc., David C. Brosius, D.B.A. Martins Auto Body Works, Inc., Art Walker Auto Services, Inc., Whiteford Collision and Refinishing, Inc., Plaintiffs-Appellants, v. State Farm Mutual Automobile Insurance Company, State Farm Fire & Casualty Company, Et Al, Defendants-Appellees. Concord Auto Body, Inc., Plaintiff-Appellant, v. State Farm Mutual Automobile Insurance Company, State Farm Fire & Casualty Company, Et Al, Defendants-Appellees.
- Cited By
- 72 cases
- Status
- Published