Paul Bettencourt v. Delisha Bryant
Opinion
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NOT FOR PUBLICATION
In the United States Court of Appeals For the Eleventh Circuit ____________________ No. 25-13222 Non-Argument Calendar ____________________ PAUL GEORGE BETTENCOURT, Plaintiff-Appellant, versus UNIT MANAGER DELISHA BRYANT, Individual and Official Capacity, Defendant-Appellee. ____________________ Appeal from the United States District Court for the Middle District of Georgia D.C. Docket No. 7:23-cv-00114-WLS-ALS ____________________ Before ROSENBAUM, GRANT, and LAGOA, Circuit Judges.
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25-13222 Opinion of the Court 3 On January 13, 2023, VSP Unit Manager Delisha Bryant, at the direction of a mental health counselor, ordered that Betten- court be placed in the ACU after he swallowed batteries in the hopes they would explode. Bettencourt’s ACU cell was smeared with dried feces, blood, and other unidentified substances; his cell was cold because the window would not close properly and loud because of the HVAC unit outside his window. Bryant ordered that Bettencourt be given only a paper gown despite a mental health counselor requesting a smock, blanket, and mattress for Bet- tencourt during his ACU confinement. During his time in the ACU, Bettencourt was forbidden from having any sharp objects, including pens and pencils. Bettencourt was formally discharged from the ACU on January 30, 2023, but remained in the sharps-re- stricted unit until he was assigned a room on February 13, 2023.
When Bettencourt was in the ACU, a statewide grievance procedure was in place at the Georgia Department of Corrections and VSP. This grievance procedure allows an inmate to “file a grievance about any condition, policy, procedure, or action or lack thereof that personally affects the [inmate].” It requires an inmate to submit a hand-written grievance form no later than ten days from the date the inmate “knew, or should have known, of the facts giving rise to the grievance.” The grievance is then screened by a VSP grievance coordinator who makes a recommendation to the warden. 2 The inmate may appeal the warden’s decision within
2 If the grievance is not timely filed, a grievance coordinator may waive the time limit for Good Cause. “Good Cause” is defined as “[a] legitimate reason USCA11 Case: 25-13222 Document: 27-1 Date Filed: 04/02/2026 Page: 4 of 11
VSP’s grievance procedure is not without restrictions. For example, an inmate is allowed two pending grievances at a time and may withdraw one of those grievances to file another, if he so chooses. Even so, VSP’s grievance procedure states that “[n]o [in- mate] may be denied access to this procedure” and “[i]nstitutional staff will assist [inmates] who need special help filling out the griev- ance forms (i.e., due to language barriers, illiteracy, or physical or mental disability) upon request.” Indeed, even inmates confined in the ACU have filed grievances in the past.
On February 21, 2023, Bettencourt filed two grievances.
Grievance No. 349393 alleged that his shoes were stolen while he was in the ACU and were still not returned. The grievance was rejected as untimely on March 10, 2023, because Bettencourt dis- covered his shoes were stolen on January 18, 2023, but did not file his grievance until more than ten days later. Grievance No. 349390 alleged that his property was stolen while he was in the ACU. The grievance was rejected as untimely on March 16, 2023, because Bet- tencourt was able to retrieve his property on February 3, 2023, but did not file his grievance until more than ten days later. Review on appeal also rejected both grievances as untimely.
involving unusual circumstances that prevented the [inmate] from timely fil- ing a grievance…. Examples include: serious illness, being housed away from a facility covered by this procedure (such as being out on a court production order or for medical treatment).”
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25-13222 Opinion of the Court 5 On March 16, 2023, Bettencourt filed Grievance No. 350241, which grieved the conditions of his confinement in the ACU (“ACU Grievance”). Bettencourt explained that his grievance was late be- cause he was limited to the two-grievance maximum and a griev- ance counselor had refused to take his grievance on March 13, 2023. The grievance was rejected as untimely because the incident occurred on January 13, 2023, when Bettencourt was admitted to the ACU, he did not file this grievance until March 16, 2023, and he could have dropped one of his other grievances to file the ACU Grievance. On appeal, Bettencourt reiterated that his grievance was late because he could file only two grievances at a time. Bet- tencourt’s ACU Grievance was still denied as untimely.
On October 31, 2023, Bettencourt, proceeding pro se, sued Bryant under § 1983 alleging violations of the Eighth Amendment of the U.S. Constitution for the conditions of his ACU confinement.
Following discovery, Bryant filed a motion for summary judgment arguing that Bettencourt’s lawsuit should be dismissed because of his failure to exhaust available administrative remedies before bringing his § 1983 civil action in Federal court.
The magistrate judge recommended that Bettencourt’s complaint be dismissed because Bettencourt’s grievance was un- timely and an inmate that files an untimely or otherwise procedur- USCA11 Case: 25-13222 Document: 27-1 Date Filed: 04/02/2026 Page: 6 of 11
In adopting the magistrate judge’s report and recommenda- tion in full, the district court elaborated further on why Bettencourt failed to exhaust all available administrative remedies. Specifically, the district court noted that VSP staff could have assisted Betten- court with filling out a grievance form upon request while he was in the ACU. Moreover, the grievance procedure’s two-grievance maximum did not mean that administrative remedies were una- vailable because Bettencourt had the option to withdraw a pending grievance and submit his ACU Grievance.
Bettencourt filed the present appeal.
II. STANDARD OF REVIEW “We review a dismissal for failure to exhaust administrative remedies de novo” and “the district court’s findings of fact related
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25-13222 Opinion of the Court 7 to exhaustion for clear error.” McGuire-Mollica v. Fed. Bureau of Pris- ons, 146 F.4th 1308, 1313 (11th Cir. 2025).
III. ANALYSIS On appeal, Bettencourt raises the following two arguments for why the grievance process was not “available” to him: (1) he was restricted from using a pen and therefore unable to fill out a grievance form while in the ACU and (2) he could not fill out a grievance form about his experience in the ACU without first with- drawing his other grievances. But Bettencourt’s reframing of the word “available” is not supported by Supreme Court precedent.
The Prison Litigation Reform Act (“PLRA”) states that “[n]o action shall be brought with respect to prison conditions under [§] 1983 … by a prisoner confined in jail, prison, or other correctional facility until such administrative remedies as are available are ex- hausted.” 42 U.S.C. § 1997e(a). To exhaust available administra- tive remedies, a prisoner must “complete the administrative re- view process in accordance with the applicable procedural rules,” including deadlines. Sims v. Sec’y, Fla. Dept. of Corr., 75 F.4th 1224, 1230 (11th Cir. 2023) (quoting Jones v. Bock, 549 U.S. 199, 218 (2007)); see Woodford v. Ngo, 548 U.S. 81, 90 (2006). “[W]hen a state provides a grievance procedure for its prisoners,” the “applicable procedural rules” are the “remedies available under that proce- dure[.]” Varner v. Shepard, 11 F.4th 1252, 1257 (11th Cir. 2021).
Here, Georgia’s statewide grievance procedures, adopted by VSP, dictate the administrative review process that must be complied with before filing a § 1983 action.
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In Ross, the Supreme Court enumerated “three kinds of cir- cumstances in which an administrative remedy, although officially on the books, is not capable of use to obtain relief.” Ross, 578 at 643. First, “administrative officials have apparent authority [to grant relief], but decline ever to exercise it.” Id. For example, “an administrative procedure is unavailable when (despite what regu- lations or guidance materials may promise) it operates as a simple dead end—with officers unable or consistently unwilling to pro- vide relief to aggrieved inmates.” Id. Second, “rules are so confus- ing that no reasonable prisoner can use them.” Id. at 644. For ex- ample, “an administrative scheme might be so opaque that it be- comes, practically speaking, incapable of use.” Id. Or third, there is “interference with an inmate’s pursuit of relief.” Id. For exam- ple, “when prison administrators thwart inmates from taking ad- vantage of a grievance process through machination, misrepresen- tation, or intimidation.” Id. Neither of Bettencourt’s two arguments refuting availability are comparable to the circumstances enumerated in Ross. At all USCA11 Case: 25-13222 Document: 27-1 Date Filed: 04/02/2026 Page: 9 of 11
25-13222 Opinion of the Court 9 times, VSP’s grievance procedures remained “capable of use to ob- tain relief.” Id. at 643.
First, VSP’s grievance procedures were available to Betten- court while he was confined in the sharps-restricted ACU. Those procedures provide that an inmate who needs special help filling out grievance forms would receive such assistance upon request.
Proving this procedure was not so opaque that it was incapable of use, grievance counselors have received grievances from inmates detained in the ACU. The record does not indicate that Betten- court made any attempts while in the ACU to file a timely griev- ance, that VSP personnel thwarted such attempts, or that VSP con- sistently refused to provide the sought after relief. See Ross, 578 U.S. at 644. Thus, Bettencourt failed to exhaust the remedies avail- able to him while in the ACU.
Second, VSP’s grievance procedures remained available to Bettencourt while he had two grievances pending review. “[T]o properly exhaust administrative remedies prisoners must complete the administrative review process in accordance with the applica- ble procedural rules—rules that are defined not by the PLRA, but by the prison grievance process itself.” Jones, 549 U.S. at 217. Here, the two-grievance limitation that Bettencourt complains of were defined by the prison grievance process itself. The record supports the district court’s factual finding that Bettencourt was aware of the two-grievance limitation, and his option to withdraw one of the pending grievances to file another, because he has submitted more than sixty grievances while serving his sentence thus far.
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4 Because Bettencourt did not exhaust his administrative remedies, we do not address the merits of his claim. We note, however, that the Supreme Court has spoken against housing a prisoner in “deplorably unsanitary conditions for … an extended period of time.” See Taylor v. Rojas, 592 U.S. 7, 8–9 (2020).
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25-13222 Opinion of the Court 11 IV. CONCLUSION For all these reasons, we conclude that the district court nei- ther clearly erred in its factual determinations nor erred in deter- mining that Bettencourt failed to exhaust the available grievance procedures. We thus affirm the district court’s judgment dismiss- ing Bettencourt’s § 1983 claim.
AFFIRMED.
Case-law data current through December 31, 2025. Source: CourtListener bulk data.