Vangorden v. Second Round, Ltd. P'ship
Opinion
Plaintiff consumer Yvette Vangorden sued defendant debt collector Second Round, Limited Partnership ("Second Round"), for violating the Fair Debt Collection Practices Act ("FDCPA"),
BACKGROUND
We draw the stated facts from Vangorden's complaint and the letters attached thereto.
See
Fed. R. Civ. P. 10(c) ;
Carlin v. Davidson Fink LLP
,
I. Settlement of the Underlying Debt
In 2011, New York resident Yvette Vangorden owed a personal credit card debt of $1,631.61 (the "Debt") to Synchrony Bank. Synchrony Bank offered to settle the Debt for $571.20, informing Vangorden, in an October 27, 2011 letter to her attorney, that upon receipt of that proposed settlement *436 amount, it would consider the account paid and would report to credit bureaus that "the 'account [was] paid in full for less than the full balance.' " Compl. Ex. A. 1 On November 14, 2011, plaintiff paid Synchrony Bank $571.20, thus satisfying the terms of settlement set by her creditor.
II. Second Round Pursues Payment of the Debt
Almost five years later, on May 25, 2016, Second Round, which "purchases debts allegedly in default with the intent of collecting the debts for profit," id. at ¶19, purchased Vangorden's settled Debt from Synchrony Bank.
One month later, on June 22, 2016, Second Round sent Vangorden a letter (the "June Letter"), 2 which listed a "current outstanding balance" on the Debt of $1,365.39 and requested payment in that amount by use of a "detachable remittance voucher" or "online payment application." Id. at Ex. B. The letter also included a toll-free contact telephone number and the following notice:
Unless you notify this office within 30 days after receiving this notice that you dispute the validity of this debt or any portion thereof, this office will assume this debt is valid. If you notify this office in writing within 30 days from receiving this notice that you dispute the validity of this debt or any portion thereof, this office will obtain verification of the debt or obtain a copy of a judgment and mail you a copy of such judgment or verification.
Id . The quoted text tracks the statutory notice that debt collectors must provide consumers regarding their right to dispute the validity of a debt. See 15 U.S.C. § 1692g(a). Finally, the June Letter warned Vangorden that Second Round "may report information about [her] account to credit bureaus," and that such information "may already appear on [her] credit report." Compl. Ex. B.
Vangorden did not notify Second Round that she disputed the Debt.
III. Procedural History
On November 9, 2016, Vangorden filed this lawsuit, charging Second Round with violating the FDCPA by falsely representing the character, amount, and legal status of the Debt, see 15 U.S.C. § 1692e(2) ; using false representations in connection with the collection of a debt, see id. § 1692e(10) ; and attempting to collect a debt amount not expressly authorized by agreement or law, see id. § 1692f(1). In her complaint, Vangorden asserts that "the least sophisticated consumer would be confused as to whether she owed any money on the Debt" and, "[r]ather than seek legal help, ... may feel intimidated and simply pay the amount demanded." Compl. ¶¶37-38. She seeks statutory and actual damages, as well as attorneys' fees, costs, and interest. See 15 U.S.C. § 1692k.
On June 20, 2017, the district court granted Second Round's motion to dismiss the complaint under Fed. R. Civ. P. 12(b)(6). The district court determined that, even if the June Letter misrepresented the settled Debt as outstanding, Vangorden could not state a plausible FDCPA violation because the same letter notified Vangorden of her right to dispute the Debt, which she failed to do.
See
*437
Vangorden v. Second Round, Ltd. P'ship
,
Vangorden timely appealed.
DISCUSSION
I. Standard of Review
This court "review[s]
de novo
a district court's grant of a motion to dismiss."
Deutsche Bank Nat'l Tr. Co. v. Quicken Loans Inc.
,
II. Sections 1692e and 1692f Claims
In deciding whether Vangorden states a plausible FDCPA claim, we begin with the text of the three statutory sections on which she relies.
See
Federal Hous. Fin. Agency v. UBS Ams. Inc.
,
Precedent instructs us to construe FDCPA text liberally to effectuate the overriding statutory purpose, which is "to 'eliminate abusive debt collection practices by debt collectors, to insure that those debt collectors who refrain from using abusive debt collection practices are not competitively disadvantaged, and to promote consistent State action to protect consumers against debt collection abuses.' "
Avila v. Riexinger & Assocs., LLC
,
The conduct here at issue is Second Round's transmittal to Vangorden of its June Letter representing that she had an outstanding Debt obligation of $1,365.39 and its request for payment of that Debt. Vangorden alleges that the letter misrepresented her indebtedness because she had settled the Debt some five years earlier by paying the creditor its requested settlement amount of $571.20. On review of a motion to dismiss, we must assume the truth of these facts. When we make that assumption here, we conclude that Vangorden plausibly pleaded that the June Letter falsely represented "the character, amount, or legal status" of her Debt in violation of § 1692e(2). The FDCPA is "a
*438
strict liability statute" and, thus, there is no need for a plaintiff to plead or prove that a debt collector's misrepresentation of a debt obligation was intentional.
See
Arias v. Gutman, Mintz, Baker & Sonnenfeldt LLP
,
Further, because the June Letter, after allegedly misstating Vangorden's Debt obligation, requested payment of the Debt, we conclude that Vangorden has plausibly alleged that Second Round both used a "false representation" in a debt collection effort in violation of § 1692e(10), and attempted to collect a debt amount not "expressly authorized by the agreement creating the debt or permitted by law" in violation of § 1692f(1).
See
Arias v. Gutman, Mintz, Baker & Sonnenfeldt LLP
,
Our conclusion that Vangorden's pleadings state plausible FDCPA claims within the statutory text is consistent with rulings by our sister circuits.
See
McLaughlin v. Phelan Hallinan & Schmieg, LLP
,
On this appeal, Second Round does not contest Vangorden's allegation that the June Letter misrepresented her Debt obligation. Nor does it dispute that such a misrepresentation, coupled with a request *439 for payment, can fall within the plain language of the three cited statutory provisions. Rather, Second Round argues that, here, its inclusion in the June Letter of the debt dispute notice mandated by § 1692g both (1) takes any technical falsity as to the amount or character of the Debt outside the sphere of actionable misrepresentation contemplated by § 1692e and § 1692f ; and (2) precludes even the least sophisticated consumer from being misled as to the Debt at issue. We proceed to explain why these arguments do not persuade.
III. Second Round's Section 1692g Notice Does Not Preclude Vangorden from Stating Plausible Claims under Sections 1692e and 1692f
As already noted supra at 436, the FDCPA requires debt collectors to advise consumers of their right to dispute an asserted debt in writing "within thirty days after receipt of the notice." 15 U.S.C. § 1692g(a)(3). The consumer must further be advised that if it does not do so, "the debt will be assumed to be valid by the debt collector." Id. But if the consumer does dispute the debt, the debt collector "will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector." Id. § 1692g(a)(4). Moreover, the debt collector is statutorily obliged to "cease collection of the debt" until it "obtains verification of the debt or a copy of a judgment, or the name and address of the original creditor," and mails that information to the consumer. Id. § 1692g(b).
Second Round argues that it is evident from this statutory scheme-which affords consumers the right to dispute debts, precludes efforts to collect disputed debts until verified, and affords a presumption of validity to undisputed debts-that the FDCPA does not obligate debt collectors to verify debts prior to sending initial communications to consumers. It therefore follows that there can be no FDCPA liability for an initial debt misrepresentation that is accompanied by a § 1692g notice of the right to dispute.
Like the Third and Fourth Circuits, we reject this argument because nothing in the text of the FDCPA suggests that a debtor's ability to state a § 1692e or § 1692f claim "is dependent upon the debtor first disputing the validity of the debt in accordance with § 1692g."
Russell v. Absolute Collection Servs., Inc.
,
In urging otherwise, Second Round points to the FDCPA's "specific presumption that a debt is valid, subject to a properly conveyed dispute of its validation." Appellee Br. 14. In fact, what the relevant text does is impose a notice obligation on the debt collector to inform the consumer that, if the consumer does not dispute the debt, it "will be assumed to be valid by the debt collector." 15 U.S.C. § 1692g(a)(3). We do not think such a notice requirement can reasonably be construed to require extension of the presumption to other sections of the FDCPA-such as § 1692e and § 1692f -that make no mention of it.
3
Cf.
Loughrin v. United States
, --- U.S. ----,
In any event, Second Round's argument is undermined by language in the FDCPA stating that a consumer's "failure ... to dispute the validity of a debt under [ § 1692g ] may not be construed by any court as an admission of liability by the consumer." 15 U.S.C. § 1692g(c). Given this explicit protection of consumers who do not dispute their debts, "it would be anomalous to conclude that the debtor forfeits his or her ability to bring a lawsuit under the FDCPA simply because the debtor failed to invoke § 1692g 's discretionary validation procedures."
Russell v. Absolute Collection Servs., Inc.
,
Second Round nevertheless maintains that Vangorden's receipt of a § 1692g notice must be held to foreclose her § 1692e and § 1692f claims if § 1692g is not to be rendered "superfluous." Appellee Br. 7;
see
Carlin v. Davidson Fink LLP
,
Bleich v. Revenue Maximization Grp., Inc.
,
Our rejection of Second Round's argument is further reinforced by § 1692k(c), which states that a "debt collector may not be held liable ... if the debt collector shows by a preponderance of evidence that [a] violation was not intentional and resulted from a bona fide error notwithstanding the maintenance of procedures reasonably adapted to avoid any such error." 15 U.S.C. § 1692k(c). In short, the FDCPA's text does not make consumer exhaustion of § 1692g dispute procedures a condition precedent to a consumer § 1692e or § 1692f claim; rather, the statutory language affords debt collectors an affirmative defense to such claims if they can show that their actions were bona fide and not intentional.
5
Thus, we need not quarrel with Second Round's assertion that the FDCPA " 'anticipates that not all debts can or will be verified' " and that, " 'in the real world, creditors and debt collectors make mistakes, and sometimes initiate collection activities against persons who do not owe a debt.' " Appellee Br. 15 (quoting
Jang v. A.M. Miller & Assocs.
,
*442 Accordingly, we conclude that neither Second Round's compliance with § 1692g in allegedly misstating a Debt obligation to Vangorden, nor Vangorden's failure to avail herself of § 1692g verification procedures, precluded her as a matter of law from stating plausible FDCPA claims under § 1692e and § 1692f.
IV. Vangorden's Claims Do Not Fail the Least Sophisticated Consumer Standard
Second Round argues that even if a consumer who fails to act on § 1692g notices could state plausible § 1692e and § 1692f claims, Vangorden has not done so here because even the "least sophisticated consumer" could not be misled by the June Letter. The pleadings do not support that conclusion.
"[A] collection notice can be misleading if it is open to more than one reasonable interpretation, at least one of which is inaccurate."
Avila v. Riexinger & Assocs., LLC
,
Nor is such a misrepresentation rendered less false or misleading by the fact that the debt had existed at one time, but had been settled by the consumer. As Vangorden persuasively argues, upon receipt of a debt collection letter misstating a debt obligation and requesting payment, a consumer-and, particularly, a least sophisticated consumer-might question whether she had indeed satisfied the debt and make payment anew "out of fear and confusion." Appellant Br. 8;
see
Russell v. Absolute Collection Servs., Inc.
,
Section 1692g notice that the consumer could dispute the debt, thereby triggering verification obligations for the debt collector, warrants no different conclusion because, at the same time that Second Round gave Vangorden such notice, it also told her that it "may report information about your account to credit bureaus," and that such "information
may already appear
on your credit report." Compl. Ex. B (emphasis added). A least sophisticated consumer who was so advised might understand her right to dispute the misstated debt but,
*443
nevertheless, pay the debt out of fear that there was already an adverse effect on her credit that would continue as long as the obligation remained outstanding. A § 1692g notice hardly mitigates a debt misrepresentation when it sends this sort of "contradictory message" to the consumer.
Russell v. Equifax A.R.S.
,
In urging otherwise, Second Round argues that its own intent bears on how a least sophisticated consumer would understand the June Letter. Second Round fails to demonstrate how Vangorden would have understood that its attempt to collect the Debt here was in good faith.
Cf.
Hart v. FCI Lender Servs., Inc.
,
Thus, notwithstanding the June Letter's inclusion of § 1692g notice, we conclude that the letter could mislead a least sophisticated consumer about the misstated Debt obligation. We, therefore, adhere to our conclusion that Vangorden has pleaded plausible § 1692e and § 1692f claims, which should not have been dismissed.
CONCLUSION
To summarize, we conclude as follows:
1. Where, as here, a debt collector misreports a debt obligation to a consumer that she no longer owes, and requests payment on that debt, the consumer plausibly alleges violations of 15 U.S.C. § 1692e and § 1692f, notwithstanding the fact that the debt collector advised the consumer of her right to dispute the debt as required by id. § 1692g, and that the consumer did not exercise that right.
2. Inclusion of 15 U.S.C. § 1692g notice here does not prevent plaintiff from plausibly pleading that, on a least sophisticated consumer standard, defendant's debt communication was misleading and unfair under id. § 1692e and § 1692f.
3. Because the FDCPA is a strict liability statute, a consumer is not required to plead mens rea to state plausible FDCPA claims. Rather, a debt collector's intent is relevant as an element of the affirmative defense afforded by 15 U.S.C. § 1692k(c).
Accordingly, we VACATE the judgment of the district court dismissing plaintiff's FDCPA complaint, and we REMAND the case to the district court for further proceedings consistent with this opinion.
The letter is from GE Capital Retail Bank, a predecessor of Synchrony Bank.
Although addressed to both Vangorden and a law firm, the June Letter was sent directly to Vangorden. It was the first, and only, communication between Vangorden and Second Round.
We emphasize that § 1692g notice is a statutory requirement, see 15 U.S.C. § 1692g(a), not, as Second Round appears to suggest, a safe harbor.
Other district court cases relied on by Second Round are equally unpersuasive insofar as they rely on
Bleich
's reasoning or assume an FDCPA
mens rea
requirement that we have since rejected.
See
Arias v. Gutman, Mintz, Baker & Sonnenfeldt LLP
,
Thus, Second Round cannot fault Vangorden for "mak[ing] no allegation that Second Round had knowledge, or was otherwise aware," that her Debt "had allegedly been settled with Synchrony," Appellee Br. 25, because the FDCPA does not require a consumer to plead
mens rea
to state a claim; rather, it allows the debt collector to avoid liability upon its proof that the violation was not intentional or that its actions were taken in good faith,
see
Randolph v. IMBS, Inc.
,
In any event,
Jang
does not help Second Round because it is inapposite on its facts. Plaintiffs there alleged that defendants mailed dunning letters containing § 1692g notices knowing "that they would never provide verification" for disputed debts because they would simply return those accounts to creditors.
Jang v. A.M. Miller & Assocs.
,
Reference
- Full Case Name
- Yvette VANGORDEN, Plaintiff-Appellant, v. SECOND ROUND, LIMITED PARTNERSHIP, Defendant-Appellee.
- Cited By
- 38 cases
- Status
- Published