Robert Schultz, Jr. v. Midland Credit Management
Opinion
The question before us in this matter is whether a statement in a debt collection letter to the effect that forgiveness of the debt may be reported to the Internal Revenue Service constitutes a violation of the Fair Debt Collection Practices Act ("FDCPA"),
I.
On four dates in 2015-July 21, August 24, September 2, and October 23-Midland sent letters to Robert Schultz, Jr., attempting to collect three separate outstanding debts that had been outsourced to Midland for collection after Robert had defaulted on them. On August 24 and October 23, 2015, Midland sent Donna Schultz separate letters likewise attempting to collect a separate outstanding debt from her. None of the Schultzes debts exceeded $600. Each letter offered to settle the amount of indebtedness for less than the full amount owing. 1 Four of the letters noted that "[i]f you pay your full balance we will report your account as Paid in Full. If you pay less than your full balance, we will report your account as Paid in Full for less than the full balance." (App. 24, 30, 32, 36). All of the aforementioned letters contained the following language: "We are not obligated to renew this offer. We will report forgiveness of debt as required by IRS regulations. Reporting is not required every time a debt is canceled or settled, and might not be required in your case." (App. 17). Since the Department of the Treasury only requires an entity or organization to report a discharge of indebtedness of $600 or more to the IRS, and because each of the debts linked to the Schultzes was less than $600, the Schultzes claimed that the inclusion of the foregoing language was "false, deceptive and misleading" in violation of the FDCPA, (App. 18), which broadly prohibits the use of any false, deceptive, or misleading representation in connection with the collection of any debt. See 15 U.S.C. § 1692e.
On July 20, 2016, the Schultzes filed a putative class action complaint on behalf of themselves and others similarly situated asserting violations of the FDCPA. Midland moved pursuant to Fed. R. Civ. P. 12(b)(6) to dismiss on the ground that the Schultzes failed to plead a plausible violation of the FDCPA. The District Court granted Midland's motion on May 8, 2017, concluding that the Schultzes indeed failed to plausibly allege a violation of the FDCPA because the language set forth in the dunning letters was not "deceptive" or "otherwise violative of the FDCPA." (App. 8). In the District Court's view, the language:
[did] not threaten the reader of the letter with a legal action that cannot be taken, nor [did] the letter include any false or deceptive statements designed to enhance its ability to collect the outstanding debt. Rather, Defendant's letter, when read in its entirety by the least sophisticated consumer, [could] only have one interpretation. That interpretation is simply that, in certain circumstances, debt settlement and/or discharge] may be reportable to the IRS, not all settlements and/or discharges are reportable, and that the subject statement may not be applicable to the reader.
(App. 8-9). 2 The Schultzes timely appealed the District Court's ruling to our Court.
II.
The District Court had subject matter jurisdiction under
III.
Congress enacted the FDCPA in 1977 after noting the "abundant evidence of the use of abusive, deceptive, and unfair debt collection practices by many debt collectors."
The portion of the FDCPA relevant here, § 1692e, states that "[a] debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt." The section goes on to describe the following as violations of the FDCPA:
The threat to take any action that cannot legally be taken or that is not intended to be taken.
...
The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer.
The least sophisticated debtor standard requires more than simply examining whether particular language would deceive or mislead a reasonable debtor because a communication that would not deceive or mislead a reasonable debtor might still deceive or mislead the least sophisticated debtor. This lower standard comports with a basic purpose of the FDCPA: as previously stated, to protect all consumers, the gullible as well as the shrewd, the trusting as well as the suspicious, from abusive debt collection practices.
On appeal, the Schultzes argue that by including the language, "[w]e will report forgiveness of debt as required by IRS regulations," Midland presented a false or misleading view of the law-one designed to scare or intimidate the Schultzes into paying the outstanding debts listed on the debt collection letters even though Midland knew that any discharge of the Schultzes' debt would not result in a report to the IRS. We agree.
Here, the reporting requirement under the Internal Revenue Code is wholly inapplicable to the Schultzes' debts because none of them totaled $600 or more, and IRS regulations clearly state that only discharges of debt of $600 or more "must" be included on a Form 1099-C and filed with the IRS.
See
Midland argues that, in order to conclude that a consumer would be misled by this statement, one would have to read the first sentence in isolation while paying no attention to the second qualifying statement- i.e. , that "[r]eporting is not required every time a debt is canceled or settled, and might not be required in your case." (App. 17). However, even with this qualifying statement, the least sophisticated debtor could be left with the impression that reporting could occur. Indeed, this is precisely what happened in the Schultzes' case-there was no possibility of IRS reporting in light of the fact that the debt was less than $600, but use of the conditional "might" suggested that reporting was a possibility.
Midland argues that if we were to adopt the Schultzes' interpretation of the language contained in the letters, we would essentially give credence to a "bizarre or idiosyncratic" interpretation of the letters, which does not preserve "a quotient of reasonableness and ... a basic level of understanding and willingness to read with care."
Wilson v. Quadramed Corp
.,
The FDCPA sweeps broadly-it is not just outright lies that it condemns. As the Ninth Circuit held in
Gonzales v. Arrow Financial Services, LLC
,
The Seventh Circuit has held that "a dunning letter is false and misleading if it 'impl[ies] that certain outcomes might befall a delinquent debtor, when legally, those outcomes cannot come to pass.' "
Boucher v. Fin. Sys. of Green Bay, Inc
.,
Finally, we would be remiss if we did not address two cases that Midland submitted in support of its position after oral argument:
Ceban v. Capital Management Services, L.P.
, No. 17-CV-4554 (ARR) (CLP),
Neither case is persuasive. First, Ceban dealt with a debt that was over $600. Therefore, the district court's analysis was written in reference to a completely different set of circumstances than those applicable to the Schultzes in this case. Second, even if we accept Antista 's statement that the least sophisticated debtor can distinguish between "may" and "must", the circumstances in our case demonstrate that the language at issue references an event that would never occur, distinguishing it from Antista . Here, it is reasonable to assume that a debtor would be influenced by potential IRS reporting and that, if that reporting cannot come to pass, it could signal a potential FDCPA violation regardless of the use of conditional language.
While we recognize that Midland, like many debt collection companies, uses form letters when contacting its debtors, we must reinforce that convenience does not excuse a potential violation of the FDCPA. We therefore are obligated to reverse the order of the District Court granting Midland's motion to dismiss, as a reasonable juror may find a violation of the FDCPA in this instance.
IV.
Based on the foregoing, we will reverse the May 8, 2017, Order of the District Court as we find that the Schultzes have pled sufficient factual allegations that state a plausible claim upon which a court may grant relief under the FDCPA. We will therefore remand for further proceedings consistent with this opinion.
All but one of the letters offered a 10% discount on the indebtedness if prompt payment was made. For example, the July 21, 2015 letter to Robert offered to settle the amount then due-$389.59-for $350.64 if that amount was paid by August 20, 2015. (App. at 24). The October 23, 2017 letter to Donna offered a 40% discount on the amount then due, $479.83. ( Id. at 36).
Midland had also filed a Motion to Compel Arbitration in this matter because it maintained that the claims raised in Mr. Schultz's original complaint, concerning the Synchrony Bank/Lowe's indebtedness of $389.59, were subject to an Arbitration Clause in the pertinent credit card agreement. (App. 63). The District Court, after granting Midland's dismissal motion, declined to address Defendant's Motion to Compel Arbitration, owing to mootness. ( Id. at 9). Because we are remanding, this issue should be reviewed in the first instance by the District Court.
Significantly, "multiple discharges of indebtedness of less than $600 are not required to be aggregated."
Several district courts in our Circuit have found similar collection letter language to be sufficiently deceptive to survive a motion to dismiss.
See, e.g.
,
Disla v. Northstar Location Servs., LLC
, No. 16-cv-4422,
Midland argues that including tax consequence language in a letter can be helpful to the consumer, as it gives the debtor more information to make an informed choice about what to do with a debt. Yet, as Midland also concedes, the Second Circuit has already held that "a debt collector need not warn of possible tax consequences when making a settlement offer for less than the full amount owed to comply with FDCPA."
Altman v. J.C. Christensen & Assocs., Inc
.,
Reference
- Full Case Name
- Robert A. SCHULTZ, Jr.; Donna Schultz, on Behalf of Themselves and Those Similarly Situated, Appellants v. MIDLAND CREDIT MANAGEMENT, INC.; John Does 1-10
- Cited By
- 16 cases
- Status
- Published