Alex Reinig v. RBS Citizens NA
Opinion
This interlocutory appeal authorized by Rule 23(f) of the Federal Rules of Civil Procedure presents us with two significant questions. First, did the District Court err in certifying a class of Citizens Bank (N.A.) Mortgage Loan Officers from ten different states who bring claims alleging that they were unlawfully denied overtime pay? And second, may we exercise pendent appellate jurisdiction over the District Court's order certifying a collective action under § 216(b) of the Fair Labor Standards Act ("FLSA"),
I. BACKGROUND
Between November 2012 and April 2017, Plaintiffs, working as Mortgage Loan Officers (MLOs) at Citizens, were responsible for bringing in business by generating customer leads, completing loan applications, and building a book of business of referrals for new mortgage lending opportunities. To facilitate fulfillment of their work responsibilities, Citizens afforded MLOs considerable flexibility to determine their own working hours and where to perform their work.
*122
Citizens paid MLOs in three ways. First, MLOs received a base salary of $11.50 an hour. Second, some MLOs, depending on their eligibility, earned a monthly commission based on the number of loan products sold in a given month. Third, and most relevant to this appeal, MLOs were entitled to overtime pay by virtue of their "non-exempt" status under federal and state wage-and-hour laws, including the FLSA. As non-exempt employees, MLOs were entitled to 1.5 times their base wage of $11.50/hour ($17.25/hour) for each hour worked in excess of forty during a given workweek.
See
On paper, the process for requesting overtime payments worked as follows: MLOs recorded their hours in a computerized timekeeping application. A typical work day included four separate entries: "the morning clock-in; a clock-out and clock-in for the lunch period; and the evening clock-out." (App. 106). MLOs were required to submit their total hours worked in a particular week by Sunday at midnight. A Producing Sales Manager-who oversaw the work of eight individual MLOs-was responsible for ensuring the accuracy and completeness of the timesheet information. Under this "Time Sheet Policy," the Producing Sales Manager was required to approve any hours the MLOs submitted by Monday at noon, i.e. , the day after MLOs were required to submit their hours.
While the Time Sheet Policy obligated MLOs to report all hours worked, including overtime, a separate but related policy governed an MLO's ability to work overtime. Specifically, each MLO's letter of employment contained a provision stating that the MLO was "required to obtain prior approval from [his or her] supervisor for any hours worked in excess of 40 hours per week." (Appellant's Br. 13) (citations omitted). If an MLO disregarded this policy by not seeking approval of overtime hours, the MLO could be subject to discipline.
According to Plaintiffs, Citizens' on-paper overtime policy was a ruse. In reality, Plaintiffs aver, Citizens endorsed a "policy-to-violate-the-policy," i.e. , the company maintained an unofficial, companywide policy of requiring MLOs to work in excess of 40 hours per week while discouraging MLOs from actually reporting those overtime hours. This practice, Plaintiffs contend, was carried out at Citizens "through a single, coordinated, overarching scheme." (Appellees' Br. 5). As outlined by Plaintiffs, the scheme consisted of the following measures:
(1) an overtime preapproval policy, whereby MLOs would be subject to discipline if they reported overtime without having it preapproved;
(2) restrictions on the amount of overtime hours that managers could approve;
(3) allowing MLOs to submit fictitious attendance records that block-reported time and did not show night or weekend work through management's violations of Citizens' attendance monitoring and timesheet approval policies; and
(4) upper-level management's tracking of overtime reported and discouragement/harassment/discipline of MLOs who reported or requested overtime.
( Id . at 7).
In November 2015, three former MLOs-Alex Reinig, Ken Gritz, and Bob Soda-filed a class action complaint alleging that Citizens, by maintaining "an unofficial policy or practice requiring MLOs to work 'off the clock[ ]' in excess of forty hours per week," failed to pay overtime wages in accordance with the FLSA and Pennsylvania law. (App. 101). Because this work went unreported, Plaintiffs claimed that they were not paid for their off-the-clock
*123
hours in violation of the FLSA,
Plaintiffs moved for conditional certification of a collective action under the FLSA, 1 which the District Court granted in May 2016. The District Court then ordered Plaintiffs to serve notice to the conditional FLSA class informing them that they would have 100 days to opt in to the action. In accordance with the District Court's order, Plaintiffs sent notice to over 1,000 current and former MLOs. Of those, 351 filed consent forms opting in to the FLSA collective action.
After the 100-day period expired, Plaintiffs filed an amended complaint that added nine named plaintiffs to the lawsuit. In conjunction with the amended complaint, Plaintiffs filed a motion for class certification under Rule 23, seeking certification of ten distinct classes, each of which alleged claims under the laws of their respective states. Citizens responded with two separate, but related, motions: one opposing the class certification motion and the other seeking decertification of the FLSA collective action. 2
*124 The parties, via stipulation, agreed to the appointment of a Special Master to address the pending motions. The Special Master recommended denying Citizens' motion for summary judgment, certifying Plaintiffs' off-the-clock claims under Rule 23(b)(2) and (b)(3), and denying Citizens' motion for decertification of the FLSA collective action. The District Court adopted the Special Master's reports and recommendations (hereinafter "SM Reports") in full. Citizens then timely filed a Rule 23(f) petition, which we granted.
II. JURISDICTION AND STANDARD OF REVIEW
The District Court had original jurisdiction over Plaintiffs' FLSA claims under
An additional question raised in this appeal is whether we have pendent appellate jurisdiction to review the District Court's FLSA certification order, a question of first impression for our Court. As a general matter, an order certifying a collective action under the FLSA is non-final and therefore not reviewable.
See
Halle
, 842 at 227. However, under certain limited circumstances, the Court may, in its discretion, exercise pendent appellate jurisdiction "over issues that are not independently appealable[.]"
E.I. DuPont de Nemours & Co. v. Rhone Poulenc Fiber & Resin Intermediates, S.A.S.
,
III. DISCUSSION
On appeal, Citizens argues that the District Court erred in certifying Plaintiffs' state-law claims under Rule 23. Although we express reservations about the District Court's ultimate findings, we cannot say at this juncture that the District Court abused its discretion in certifying the putative class based upon the record before us. Rather, we find only that the District Court failed to provide a sufficiently rigorous analysis to support its conclusions and will therefore vacate and remand its order granting class certification under Rule 23.
"The class action is an exception to the usual rule that litigation is conducted by and on behalf of the individual named parties only."
Dukes
, 564 U.S. at 348,
Courts determine whether class certification is appropriate by conducting a two-step analysis. First, the court must ascertain whether the putative class has satisfied
*125
the requirements of Rule 23(a).
Marcus
, 687 F.3d at 590 (citing Fed. R. Civ. P. 23(a)-(b) ). And second, the court must determine whether the requirements of Rule 23(b) have been met.
Id.
To satisfy Rule 23(a), the purported class must establish that there are "questions of law or fact common to the class."
In re Cmty. Bank of N. Va.
,
Class certification is proper only if the district court is satisfied, "after a rigorous analysis," that the plaintiffs "established each element of Rule 23 by a preponderance of the evidence."
Marcus
, 687 F.3d at 591. When conducting the Rule 23 analysis, we have instructed that district courts "resolve all factual or legal disputes relevant to class certification, even if they overlap with the merits-including disputes touching on the elements of the [plaintiffs' claims].' "
Id.
(quoting
Hydrogen Peroxide Litig.,
Citizens contends that the District Court failed to properly "define the class or class claims" as mandated by Rule 23(c)(1)(B). (Appellant's Br. 65-66). Furthermore, Citizens asserts that the District Court erred in finding that Plaintiffs' evidence satisfied Rule 23(a) 's commonality requirement, and that it incorrectly certified this class action under Rule 23(b)(3). 4 We address each of these contentions in turn.
A. The Class Definition and the Claims to be Given Class Treatment
Citizens argues that remand is necessary because the Court failed to "define the class or class claims" as mandated by Rule 23(c)(1)(B). (Appellant's Br. 65-66). Plaintiffs counter that the SM Reports *126 "clearly set[ ] out the class definition, and defined the classes as 'identified in the Amended Complaint[.]' " (Appellees' Br. 52). We agree with Citizens and find that the certification order here is deficient.
To satisfy Rule 23(c)(1)(B), an order granting class certification must include: "(1) a readily discernible, clear, and precise statement of the parameters defining the class or classes to be certified, and (2) a readily discernible, clear, and complete list of claims, issues or defense to be treated on a class basis."
Wachtel ex rel. Jesse v. Guardian Life Ins. Co.
,
Our decision in Marcus is instructive on this issue. In that case, after applying the Wachtel standard to the facts at issue, we held that the district court failed to satisfy Rule 23(c)(1)(B) because the court's order, "[r]ather than set[ting] out its own [class] definition," merely stated that "the New Jersey sub-class is granted" and then cited to a docket entry for the plaintiff's amended notice of motion for class certification. Marcus , 687 F.3d at 592. While recognizing that the district court and counsel may have "share[d] [an] understanding of the class definition," we nevertheless emphasized that " post hoc clarification is no substitute for a readily discernible, clear, and precise statement of the parameters defining the class to be certified." Id. (internal quotation marks and citations omitted).
Additionally, we found that the district court's failure to define the particular subclasses was augmented by its failure to provide a "readily discernible, clear, and complete list" of the claims and issues presented."
Id.
Rule 23(c)(1)(B), we explained, is not satisfied when we are "force[d]" on appeal to "comb the entirety of the text and cobble together the various statements in search of ... [a] readily discernible and complete list of class claims, issues, or defenses required by the Rule."
Id.
(quoting
Wachtel
,
Here, as in Marcus , we are forced to comb through and cross-reference multiple documents in an attempt to cobble together the parameters defining the class and a complete list of the claims, issues, and defenses to be treated on a class basis. For example, there is no "readily discernible" statement or complete list of the required Rule 23(c)(1)(B) information in the District Court's certification order. Instead, just as the court's order in Marcus merely stated that the "sub-class is granted," the order here summarily grants certification after stating only that Plaintiffs' "state law subclasses are for Pennsylvania, Connecticut, New York, Massachusetts, Rhode Island, Illinois, Michigan, New Hampshire, North Carolina, and Ohio." (App. 155 n.2). Furthermore, as to the specific definition of the various subclasses, the certification order merely provided cross-references to Plaintiffs' First Amended Complaint and the SM Reports, without defining the specific subclasses or stating which provision of Rule 23 governs the various claims. ( Id. at 155 n.2).
However, wading through the SM Reports proves equally unavailing. The second report, like the report in Marcus , "does not define the claims, issues, or defense to be treated on a class basis at all."
*127 687 F.3d at 592. Although the first report contained a class definition, it does so merely by cross-referencing Plaintiffs' Amended Complaint.
Although we have declined to impose a strict format necessary to meet Rule 23(c)(1)(B) 's requirements, we have explicitly rejected orders that force us to "cobble together ... various statements" and "comb the entirety of its text" in search of "isolated statements that may add up to a partial list of class claims, issues, or defenses."
Wachtel
,
B. Rule 23 's Commonality and Predominance Class Certification Prerequisites
Citizens contends that the District Court erred in finding that Plaintiffs' evidence satisfied Rule 23(a) 's commonality requirement and Rule 23(b)(3) 's predominance requirement. Rule 23(a)(2) 's commonality requirement requires that the putative class members "share at least one question of fact or law in common with each other."
In re Warfarin Sodium Antitrust Litig.
,
We have held that Rule 23(b) 's predominance requirement incorporates Rule 23(a) 's commonality requirement because the former, although similar, is "far more demanding" than the latter.
At the class certification stage, the predominance requirement is met only if the district court is convinced that "the essential elements of the claims brought by a putative class are 'capable of proof at trial through evidence that is common to the class rather than individual to its members.' "
*128
Gonzalez v. Corning
,
To satisfy their wage-and-hour claims, Plaintiffs must show that: (1) pursuant to Citizens' unwritten "policy-to-violate-the-policy," the class MLOs performed overtime work for which they were not properly compensated; and (2) Citizens had actual or constructive knowledge of that policy and of the resulting uncompensated work.
See
Kellar v. Summit Seating Inc.
,
Here, Citizens contends that Plaintiffs' representative evidence fails to satisfy either the commonality or predominance requirements because it is insufficient to "permit a reasonable jury to determine that high-level officers or executives of Citizens with responsibility for formulating companywide policies knew or should have known that each class member was working overtime off the clock, i.e. , without reporting hours." (Appellant's Br. 44). This is so, Citizens claims, because each MLO's experience is too individualized for a jury to reach a common answer regarding whether Citizens maintained a companywide policy against reporting overtime. ( Id .). Plaintiffs disagree, contending that the record evidence is "more than sufficient" for a jury to conclude that "Citizens operated a 'broader company policy' to discourage MLOs from accurately reporting their overtime hours." (Appellees' Br. 31).
In order for Plaintiffs' representative evidence to satisfy the commonality/predominance requirements of Rule 23, that evidence must be sufficiently representative of the class as a whole such that each individual Plaintiff "could have relied on [the] sample to establish liability if he or she had brought an individual action."
Tyson Foods, Inc.
,
*129
Based on the District Court's analysis before us, we cannot make a definitive determination as to whether Plaintiffs' representative evidence is sufficient to satisfy Rule 23 's commonality and preponderance requirements. First, from an evidentiary standpoint, we find it difficult to discern how the District Court arrived at its conclusion that Plaintiffs' representative evidence was sufficient to establish either the existence of a companywide policy or Citizens' knowledge of it. The Special Master's predominance analysis merely states that "Plaintiff[s] have demonstrated that the unofficial policy upon which their ... claims are predicated is amenable to common proof and that this common question will predominate over any individualized questions," and cites Plaintiffs' "substantial evidence" in the form of testimony from "roughly two dozen MLOs." (App. 142). Yet, the SM Reports do not specify what testimony in particular was relied upon to reach that conclusion. The reports state that the "MLOs generally testify that, while Citizens maintained an official policy that required all hours worked to be reported and paid, and while Citizens officially required overtime to be requested and approved in advance, Citizens' managers nonetheless regularly and almost uniformly instructed MLOs not to report all the hours that they worked." ( Id. at 142-43). Furthermore, the SM Reports do not provide any discussion at all regarding how Plaintiffs have shown that knowledge of the purported policy can be imputed to Citizens. Such a barebones analysis, without citations to specific, factual support in the record, simply does not permit a reviewing court to conclude that the District Court in fact undertook the "rigorous" review mandated by our precedents.
Moreover, it is unclear how the District Court reconciled contradictory testimony and other evidence explicitly undermining Plaintiffs' assertion that Citizens maintained a companywide "policy-to-violate-the policy." For example, not only were Plaintiffs' experiences confined to interactions with specific managers in distinct offices, but their statements are dissimilar and oftentimes ambiguous, reflecting in many instances nothing more than typical workplace concerns about MLO work ethic and effectiveness.
See, e.g.,
Bolden v. Walsh Const. Co.
,
Accordingly, the class certification order cannot stand. We will remand with instructions that the District Court conduct a "rigorous" examination of the factual and legal allegations underpinning Plaintiffs' claims before deciding if class certification is appropriate.
C. Pendent Appellate Jurisdiction
In addition to challenging the District Court's Rule 23 ruling, Citizens also contests the District Court's non-final FLSA certification order under the doctrine of pendent appellate jurisdiction. This doctrine " 'allows [us] in [our] discretion to exercise jurisdiction over issues that are not independently appealable but that are intertwined with issues over which [we] properly and independently exercise[ ] [our] jurisdiction.' "
Aleynikov v. Goldman Sachs Grp., Inc.
,
Following the Supreme Court's decision in
Swint v. Chambers County Commission
,
Here, we must determine, as a matter of first impression, whether an order granting certification under Rule 23 is "inextricably intertwined" with an order granting final collective action certification under the FLSA. Citizens claims that we may do so because review of the FLSA certification order is necessary to ensure meaningful review of the Rule 23 order. Plaintiffs maintain that, although we have jurisdiction to review the class certification order, our jurisdiction does not extend to the FLSA order because " Rule 23 actions are fundamentally different from collective actions under the FLSA" and thus cannot be considered "inextricably intertwined" for purposes of exercising pendent appellate jurisdiction. (Appellees' Br. 55) (citations omitted).
We find the Second Circuit's opinion in
Myers
instructive on the issue. There, after affirming the denial of class certification on predominance grounds, the Second Circuit declined to exercise pendent appellate jurisdiction to review the District Court's decision denying certification of an FLSA collective action because "the two rulings [were] ... not 'inextricably intertwined.' "
Myers
,
We join the Second Circuit and conclude that Rule 23 certification is not "inextricably intertwined" with an FLSA collective action certification so as to permit us to exercise pendent appellate jurisdiction over the FLSA certification. In so holding, we are persuaded by our prior precedent and the Second Circuit's well-reasoned decision in Myers that Rule 23 class certification and FLSA collective action certification are fundamentally different creatures. Further, judicial efficiency notwithstanding, the myriad problems that could result from exercising jurisdiction in this context counsel against expanding the narrow doctrine of pendent appellate jurisdiction in the way Citizens proposes.
To be sure, some of our sister Courts of Appeals have treated FLSA and Rule 23 certification as nearly one and the same.
See, e.g.,
Espenscheid v. DirectSat USA, LLC
,
*132
Thiessen v. Gen. Elec. Capital Corp.
,
On balance, we believe that class certification under Rule 23 and collective action certification under the FLSA are not sufficiently similar or otherwise "inextricably intertwined" to justify exercise of pendent appellate jurisdiction. This conclusion is supported by our decisions in
Zavala v. Wal Mart Stores Inc.
,
In practice, determining whether plaintiffs are "similarly situated" under the FLSA involves considering all relevant factors, such as, "whether the plaintiffs are employed in the same corporate department, division, and location; whether they advance similar claims; whether they seek substantially the same form of relief; and ... [whether they have] individualized defenses."
Zavala
,
Finally, limiting the exercise of pendent appellate jurisdiction avoids numerous potential problems that could arise through its use. We stated in
Kershner
-as did the Second Circuit in
Myers
-that expanding the doctrine would serve to undermine the finality rule under
IV. CONCLUSION
For the reasons set forth above, we will leave undisturbed the District Court certifying a collective action under the FLSA, vacate the District Court's order granting Plaintiff's motion for class certification under Rule 23, and remand this matter for further proceedings.
"The FLSA establishes a federal minimum-wage, maximum-hour, and overtime guarantees that cannot be modified by contract."
Genesis Healthcare Corp. v. Symczyk
,
The parties also cross-moved for summary judgment. The District Court granted summary judgment in Citizens' favor as to Plaintiffs' so-called "Recapture Claims," ( see App. 49-50), but denied Citizens' motion as to Plaintiffs' off-the-clock claims, at issue in this appeal.
Rule 23(b) provides:
Types of Class Actions. A class action may be maintained if Rule 23(a) is satisfied and if:
(1) prosecuting separate actions by or against individual class members would create a risk of:
(A) inconsistent or varying adjudications with respect to individual class members that would establish incompatible standards of conduct for the party opposing the class; or
(B) adjudications with respect to individual class members that, as a practical matter, would be dispositive of the interests of the other members not parties to the individual adjudications or would substantially impair or impede their ability to protect their interests;
(2) the party opposing the class has acted or refused to act on grounds that apply generally to the class, so that final injunctive relief or corresponding declaratory relief is appropriate respecting the class as a whole; or
(3) the court finds that the questions of law or fact common to class members predominate over any questions affecting only individual members, and that a class action is superior to other available methods for fairly and efficiently adjudicating the controversy. The matters pertinent to these findings include:
(A) the class members' interests in individually controlling the prosecution or defense of separate actions;
(B) the extent and nature of any litigation concerning the controversy already begun by or against class members;
(C) the desirability or undesirability of concentrating the litigation of the claims in the particular forum; and
(D) the likely difficulties in managing a class action.
Fed. R. Civ. P. 23.
We need not consider Citizens' contention that the District Court erred in certifying a class under Rule 23(b)(2) for injunctive and declaratory relief because we conclude that remand is necessary based upon the District Court's failure to properly define the class and claims to be certified under Rule 23(c) and to conduct a sufficiently rigorous analysis as to Rule 23(a) and (b)(3).
In
Wachtel
, we provided explicit guidance regarding best practices for drafting class certification orders.
See
The predominance requirement also provides that "class resolution must be superior to other available methods for the fair and efficient adjudication of the controversy."
In re LifeUSA Holding Inc.
,
Reference
- Full Case Name
- Alex REINIG; Ken Gritz; Bob Soda; Mary Lou Gramesky; Peter Wilder Smith; William Kinsella; Daniel Kolenda; Valerie Dal Pino; Ahmad Naji; Robert Pederson; Teresa Fragale; David Howard; Daniel Jenkins ; Mark Ross v. RBS CITIZENS, N.A., Appellant
- Cited By
- 90 cases
- Status
- Published