Cody Simensky v. Experian Information Solutions Inc

U.S. Court of Appeals for the Third Circuit

Cody Simensky v. Experian Information Solutions Inc

Opinion

NOT PRECEDENTIAL

UNITED STATES COURT OF APPEALS FOR THE THIRD CIRCUIT __________

No. 25-1045 __________

CODY SIMENSKY

v.

EXPERIAN INFORMATION SOLUTIONS, INC.; EQUIFAX INFORMATION SERVICES, LLC; TRANS UNION, LLC

EXPERIAN INFORMATION SOLUTIONS, INC., Appellant __________

On Appeal from the United States District Court for the Western District of Pennsylvania (D.C. No. 2:23-cv-02153) District Judge: Honorable David S. Cercone __________

Submitted Under Third Circuit L.A.R. 34.1(a) On November 10, 2025

Before: RESTREPO, McKEE, and AMBRO, Circuit Judges

(Filed: December 29, 2025) __________

OPINION* __________

RESTREPO, Circuit Judge.

Experian Information Solutions, Inc. (“Experian”) appeals the District Court’s

denial of its motion to compel arbitration. For the reasons below, we will reverse.

I.

CreditWorks is a credit monitoring online service provided by Experian Consumer

Services (“ECS”), an affiliate of Appellant Experian. Appellee Cody Simensky alleges

that CreditWorks mixed his credit file with his brother’s file and published inaccurate

information about him to third parties. Simensky brought suit under the Fair Credit

Reporting Act,

15 U.S.C. § 1681

, against Experian and two other defendants.

Experian moved to compel arbitration and attached a declaration from the ECS

Director of Product Operations Dan Smith, which detailed Simensky’s enrollment in

CreditWorks, including that Simensky opened a CreditWorks account on November 12,

2023. Smith described the enrollment process, explaining that Simensky created a

CreditWorks account by completing a webform that requested his name, address, and

email address. To complete enrollment, he was required to click a button labeled “Create

Your Account,” which appeared below the following sentence: “By clicking ‘Create

* This disposition is not an opinion of the full Court and pursuant to I.O.P. 5.7 does not constitute binding precedent.

2 Your Account’: I accept and agree to your Terms of Use Agreement, as well as

acknowledge receipt of your Privacy Policy.” App. 41, ¶ 3; App. 46. The phrase “Terms

of Use Agreement” contained a hyperlink to CreditWorks’ Terms of Use, which included

an arbitration agreement.

Smith based his declaration on personal knowledge obtained through his position

and duties, which included supporting CreditWorks enrollment, and review of relevant

documents in the ordinary course of business. The declaration attached a representation

of the webform, the Terms of Use, and the Terms of Use Agreement as they would have

appeared when Simensky enrolled.

The District Court denied Experian’s motion to compel arbitration and ordered

discovery regarding contract formation, finding that Smith’s declaration was insufficient

to prove that Simensky created a CreditWorks account because Smith “ha[d] no firsthand

knowledge” that Simensky himself created an account. App. 9. Rather, the District Court

held the declaration only established that “such an account appears to have been created

in CreditWorks’ records through the use of plaintiff’s personal information.”

Id.

Despite

recognizing that Simensky did not deny creating a CreditWorks account, the District

Court found that Simensky’s reliance on cases where the plaintiff denied forming an

arbitration agreement “raises an inference that he denies creating such an account and/or

having an understanding that he did so.” App. 4–5 n.2. This appeal timely followed.

II.

3 The District Court had jurisdiction pursuant to

28 U.S.C. § 1331

and 15 U.S.C.

§ 1681p. We have jurisdiction pursuant to

9 U.S.C. § 16

(a)(1)(A)–(C). See Young v.

Experian Info. Sols., Inc.,

119 F.4th 314

, 318 n.7 (3d Cir. 2024).

We exercise plenary review over the denial of a motion to compel arbitration and

apply the standard applied in the District Court.

Id.

A motion to compel arbitration is

treated as a summary judgment motion under Federal Rule of Civil Procedure 56(a)

where, as here, the “complaint does not set forth clearly that the claims are subject to an

arbitration agreement.”

Id. at 319

. We thus determine whether there is “no genuine

dispute as to any material fact and, after viewing facts and drawing inferences in favor of

the non-moving party, the party moving to compel is entitled to judgment as a matter of

law.”

Id.

at 318 n.7 (quoting Jaludi v. Citigroup,

933 F.3d 246

, 251 n.7 (3d Cir. 2019)).

III.

The District Court erred in denying the motion to compel and ordering discovery

as there was no genuine dispute of material fact as to contract formation.

The Federal Arbitration Act,

9 U.S.C. § 1

et seq., authorizes courts to compel

arbitration so long as “(1) a valid agreement to arbitrate exists, and (2) the particular

dispute falls within the scope of that agreement.” Kirleis v. Dickie, McCamey & Chilcote,

P.C.,

560 F.3d 156, 160

(3d Cir. 2009). This case only involves the contract formation

prong. Courts look to state law to determine whether an arbitration agreement is

enforceable, and the parties agree that Pennsylvania law applies here.

Id.

Pennsylvania

law requires Experian to prove the following elements by a preponderance of the

evidence: (1) a manifestation of an intention to be bound by the agreement; (2) definite

4 contractual terms; and (3) consideration. Id.; see Gasbarre Prods., Inc. v. Smith,

270 A.3d 1209, 1218

(Pa. Super. Ct. 2022). This dispute concerns only the first prong of

mutual assent and the specific issue of whether Simensky himself created the

CreditWorks account.1

The Smith declaration provided that Simensky created a CreditWorks account and

clicked the “Create Your Account” button, which constituted acceptance of an agreement

to arbitrate. However, the District Court concluded that Experian failed to meet its burden

because “Smith ha[d] no firsthand knowledge that it was plaintiff who created such an

account” and rather, there was a possibility that Simensky’s personal information was

used to create the account without his involvement or consent. App. 9–10. We disagree.

Under Federal Rule of Civil Procedure 56, Smith’s declaration needed to “be made on

personal knowledge, set out facts that would be admissible in evidence, and show that the

affiant or declarant is competent to testify on the matters stated.” Fed. R. Civ. P. 56(c)(4).

We are satisfied that Smith had sufficient personal knowledge to support all facts in his

declaration, including that Simensky created an account.

Smith testified that he was the Director of Product Operations for ECS and his

duties included “supporting the consumer enrollment process” and required, among other

things, familiarity with “the personally identifiable information entered when enrolling,”

1 The District Court recognized that Smith’s declaration sufficiently demonstrates that Simensky otherwise agreed to the arbitration agreement. See App. 9 (“His affidavit does show that if it was plaintiff who created the account and utilized the CreditWorks monitoring services, then it is likely that plaintiff agreed to the terms of the agreement through the sign-on/account creation process.”).

5 which allowed him to locate Simensky’s membership details. App. 40. Smith affirmed

that his declaration was based on “personal knowledge” acquired “in the course and

scope of [his] job responsibilities and through the review of pertinent documents

maintained as business records.” App. 40–41. No more was needed. As our sister circuits

have held in substantially similar cases, declarations like Smith’s satisfy Experian’s

burden. In Austin v. Experian Information Solutions, Inc., the Fourth Circuit reversed the

denial of Experian’s motion to compel arbitration, holding that an Experian employee’s

declaration similar to the Smith declaration met Experian’s burden and showed that the

plaintiff “had indeed enrolled” in CreditWorks, as the record did not suggest that the

employee “lacked personal knowledge of whether someone signed up for a free product

offered by the company, the date that they did so, and the terms of use in effect at that

time.”

148 F.4th 194

, 204 (4th Cir. 2025). In Lamonaco v. Experian Information

Solutions, Inc, the Eleventh Circuit concluded that an Experian employee’s declaration

was “competent, unrebutted evidence that [the plaintiff] agreed to its Terms of Use” and

“satisfied Experian’s initial burden to prove the existence of an agreement.”

141 F.4th 1343, 1349

(11th Cir. 2025). Indeed, the personal knowledge requirement does not

require Experian to provide additional details to establish that Simensky created his

account.

Moreover, Simensky offered no factual rebuttal and does not deny that he opened

the CreditWorks account. To rebut Experian’s evidence that he created an account,

Simensky needed to do more than “simply show that there is some metaphysical doubt as

to the material facts.” United States v. Donovan,

661 F.3d 174, 185

(3d Cir. 2011)

6 (quoting Matsushita Elec. Indus. Co. v. Zenith Radio Corp.,

475 U.S. 574

, 586–87

(1986)). Speculation that someone else may have used Simensky’s credentials to open an

account does not pass muster. While we draw all reasonable inferences in favor of

Simensky, “an inference based upon a speculation or conjecture does not create a

material factual dispute sufficient to defeat summary judgment.” In re Asbestos Prods.

Liab. Litig. (No. VI),

837 F.3d 231, 235

(3d Cir. 2016) (quoting Halsey v. Pfeiffer,

750 F.3d 273, 287

(3d Cir. 2014)).

Therefore, Smith’s declaration is sufficient to prove that an arbitration agreement

existed, and there was no sufficient basis to deny Experian’s motion to compel.2 And as

there is no factual dispute as to the existence of the agreement, discovery on the motion

to compel is unwarranted. Young,

119 F.4th at 320

(“[D]iscovery addressing a motion to

compel arbitration is unnecessary when no factual dispute exists as to the existence or

scope of the arbitration agreement.”).

IV.

The District Court erred in finding that Experian did not prove that Simensky

created a CreditWorks account and erred in ordering discovery. We will reverse and

2 We also reject Simensky’s alternative argument that the CreditWorks website did not provide sufficient notice of the terms of the Terms of Use Agreement. The CreditWorks webpage placed Simensky on clear and reasonably conspicuous notice of the agreement. See Austin, 148 F.4th at 207; cf. James v. Glob. TelLink Corp,

852 F.3d 262, 267

(3d Cir. 2017) (noting that enforceability of browsewrap agreement terms “often turn[s] on whether the terms or a hyperlink to the terms are reasonably conspicuous on the webpage”).

7 remand with instructions to grant Experian’s motion to compel arbitration.

8

Reference

Status
Unpublished