Hutton v. Nat'l Bd. of Examiners in Optometry, Inc.
Opinion
These consolidated appeals arise from a breach of personal information maintained in a database of the defendant, the National Board of Examiners in Optometry, Inc. (the "NBEO"). Three optometrists, Rhonda L. Hutton, Tawny P. Kaeochinda, and Nicole Mizrahi (the "Plaintiffs"), as representatives of the putative class of victims, specify in two complaints that their personal information and that of the class members was stolen in the NBEO data breach. Hutton and Kaeochinda joined in the initial complaint-which underlies appeal No. 17-1506-that was filed in the District of Maryland in August 2016. It alleges five claims, including negligence, breach of contract, and breach of implied contract. See Hutton v. Nat'l Bd. of Exam'rs in Optometry, Inc. , No. 1:16-cv-3025 (D. Md. Aug. 30, 2016), ECF No. 1 (the "Hutton Complaint"). 1 The complaint of plaintiff Mizrahi-which underlies appeal No. 17-1508-was filed in that court in September 2016, and alleges claims of negligence, breach of contract, breach of implied contract, and unjust enrichment. See Mizrahi v. Nat'l Bd. of Exam'rs in Optometry, Inc. , No. 1:16-cv-3146 (D. Md. Sept. 13, 2016), ECF No. 1 (the "Mizrahi Complaint"). 2 All the claims arise from the NBEO's failure to adequately safeguard personal information of the Plaintiffs and the class members.
The district court dismissed the Complaints for lack of subject-matter jurisdiction, based on a failure to establish that the Plaintiffs possessed Article III standing to sue. It reasoned, inter alia, that the Complaints had not sufficiently alleged the necessary injury-in-fact and that, in any event, they failed to sufficiently allege that any injuries suffered by the Plaintiffs were fairly traceable to conduct of the NBEO. See Hutton v. Nat'l Bd. of Exam'rs in Optometry, Inc. , No. 1:16-cv-3025 (D. Md. Mar. 22, 2017), ECF No. 19 (the "Opinion"). The Plaintiffs have appealed the judgments of dismissal and the appeals have been consolidated. As explained below, we are satisfied that the Plaintiffs have standing to sue and therefore vacate and remand.
I.
A.
In July 2016, optometrists across the United States noticed that Chase Amazon Visa credit card accounts had been fraudulently opened in their names. See Hutton Compl. ¶ 2; see also Mizrahi Compl. ¶ 2. 3
The creation of those fraudulent accounts-which required the use of an applicant's correct social security number and date of birth-convinced several of the victims that data containing their personal information had been stolen. See Hutton Compl. ¶ 2; see also Mizrahi Compl. ¶ 21. The victims discussed the thefts among themselves in Facebook groups dedicated to optometrists, including, for example, a group called "ODs on Facebook." See Hutton Compl. ¶ 2; see also Mizrahi Compl. ¶ 2. The optometrists determined that the only common source amongst them and to which they had all given their personal information-including social security numbers, names, dates of birth, addresses, and credit card information-was the NBEO, where every graduating optometry student had to submit their personal information to sit for board-certifying exams. See Hutton Compl. ¶ 2; see also Mizrahi Compl. ¶ 3. Although the victim optometrists identified other possible sources for the data breach-for example, the American Optometric Association, the American Academy of Optometry, and the Association of Schools and Colleges of Optometry-those organizations had not collected or stored social security numbers, or they confirmed that their databases had never been breached. See Hutton Compl. ¶ 16; see also Mizrahi Compl. ¶ 23.
The NBEO soon became aware of the concerns and suspicions of the victim optometrists. On August 2, 2016, the NBEO released a statement on its Facebook page asserting that, "[a]fter a thorough investigation and extensive discussions with involved parties," the NBEO had determined that its "information systems [had] NOT been compromised." See Mizrahi Compl. ¶ 4, 25. Two days later, however, the NBEO revised that view, posting a second statement on Facebook asserting that it had decided to further "investigate whether personal data was stolen from [its] information systems to support the perpetrators' fraud on individuals and Chase." See Hutton Compl. ¶¶ 3, 17; see also Mizrahi Compl. ¶¶ 5, 26. Three weeks later, on August 25, 2016, the NBEO revised its earlier announcements "with a cryptic message stating its internal review was still ongoing and that it may take a number of additional weeks to complete." See Hutton Compl. ¶ 17. The NBEO also advised the victims to "remain vigilant in checking their credit." Id.
On August 30, 2016, Hutton and Kaeochinda initiated their civil action in the District of Maryland, pursuant to codified provisions of the Class Action Fairness Act.
See
Hutton, a resident of Kansas, had submitted her personal information to the NBEO in 1998 when she registered to take a professional optometry licensure examination. Eighteen years later, on August 5, 2016, Hutton received by mail a Chase Amazon Visa credit card for which she had not applied.
See
Hutton Compl. ¶ 5. Although "Hutton" was her married name in 2016, the Chase credit card account was opened in her maiden name, which she had used in 1998 in registering with the NBEO.
Kaeochinda, Hutton's co-plaintiff, is a resident of California. She submitted her personal information to the NBEO between 2006 and 2008-under an earlier married name-in connection with an optometry licensure examination.
See
Hutton Compl. ¶ 6. On August 1, 2016, Kaeochinda learned that someone had fraudulently applied for a Chase Amazon Visa credit card account using, among other personal information, her earlier married name.
Plaintiff Mizrahi alleges that, after learning of the NBEO data breach, she began monitoring her credit score and alerted the credit reporting agency TransUnion to the potential fraudulent use of her personal information.
See
Mizrahi Compl. ¶ 32. Mizrahi also alleges that, on about August 27, 2016, a credit monitoring service advised her that her credit score had fallen by eleven points due to a credit card application filed under her name just one day earlier.
B.
On October 22, 2016, the NBEO moved in the district court to dismiss both Complaints. The motion sought relief pursuant to Federal Rule of Civil Procedure 12(b)(1), for lack of Article III standing to sue, and under Rule 12(b)(6), for failure to state a claim upon which relief can be granted. On November 2, 2016, the NBEO moved to consolidate the two civil actions. By its Opinion of March 22, 2017, the court dismissed both Complaints pursuant to Rule 12(b)(1), ruling that it did not possess subject-matter jurisdiction due to the Plaintiffs' lack of standing. The Opinion then concluded that the other grounds for dismissal, as well as the motions to consolidate, were moot.
See
Op. 2.
4
In dismissing for lack of standing, the court relied primarily on our decision in
Beck v. McDonald
.
See
As the Opinion properly recognized, in order to possess standing to sue
under Article III of the Constitution, the Plaintiffs were obliged to sufficiently allege three elements: (1) they suffered an injury-in-fact that was concrete and particularized and either actual or imminent; (2) there was a causal connection between the injury and the defendant's conduct (i.e. traceability); and (3) the injury was likely to be redressable by a favorable judicial decision.
See
Lujan v. Defenders of Wildlife
,
Second, the Opinion explained that any alleged injury of the Plaintiffs was not traceable to the NBEO, emphasizing that, "in all of the cases that have been cited by the parties in the instant cases, an actual data breach had occurred and had been acknowledged or announced by the entity whose data files had been breached."
See
Op. 7. Elaborating, the Opinion explained that the allegations in the Complaints "relied upon ... online conversations with other optometrists to conclude that NBEO suffered a data breach."
Accordingly, the Opinion dismissed the Hutton and Mizrahi Complaints for lack of Article III standing to sue for lack of subject-matter jurisdiction. Hutton and Mizrahi have filed timely notices of appeal, and we possess appellate jurisdiction pursuant to
II.
We review de novo a district court's dismissal of a complaint for lack of standing to sue.
See
Beck v. McDonald
,
III.
A.
In these appeals, the Plaintiffs seek a reversal of the district court's dismissal of the Hutton and Mizrahi Complaints for lack of standing to sue. They primarily argue that the court erred by making factual determinations to support its ruling. More specifically, the Plaintiffs maintain that they made sufficient allegations of injury-in-fact deriving from the NBEO data breach that are not at all speculative. The Plaintiffs argue that, if their allegations had been accepted by the court, their actual and impending injuries flowing from the NBEO's failure to properly protect their personal information were sufficiently alleged. The Plaintiffs also maintain that their injuries are fairly traceable to the NBEO's conduct, because the allegations of the Complaints extensively tie the NBEO to the data breach. The Plaintiffs also assert that the court misapplied the Article III standing requirements by misconstruing our decision in
Beck v. McDonald
.
See
On the other hand, the NBEO asks us to affirm the dismissal ruling in the district court's Opinion. The NBEO contends that the Plaintiffs' assignment of blame to the NBEO is fatally flawed, in that their allegations derive from discussions in Facebook groups and assume that the personal information divulged in the NBEO data breach had a single source. 6 The NBEO maintains that the Opinion was correctly decided, and that the allegations of an NBEO data breach are speculative and conclusory.
B.
As we recently explained in a standing to sue analysis, it "is established that a complaint must contain sufficient factual matter, accepted as true, to state a claim to relief that is plausible on its face."
See
Nanni v. Aberdeen Marketplace, Inc.
,
See
Kerns v. United States
,
1.
First, we assess the injury-in-fact question. To establish an injury-in-fact, the Plaintiffs must show that they "suffered 'an invasion of a legally protected interest' that is 'concrete and particularized' and 'actual or imminent, not conjectural or hypothetical.' "
See
Spokeo
,
while it is true that threatened rather than actual injury can satisfy Article III standing requirements, ... not all threatened injuries constitute an injury-in-fact. Rather, as the Supreme Court has emphasized repeatedly, an injury-in-fact must be concrete in both a qualitative and temporal sense. The complainant must allege an injury to himself that is distinct and palpable, as opposed to merely abstract.
See
Beck
,
We reasoned in
Beck
that a plaintiff fails to "establish Article III standing based on the harm from the increased risk of future identity theft and the cost of measures to protect against it."
See
Beck
,
By way of example, the Hutton Complaint specifies that Hutton received an unsolicited Chase Amazon Visa credit card that was applied for using her social security number and her maiden name (the name that she had provided to the NBEO in 1998). Around the same time, Kaeochinda learned that someone had applied for a Chase credit card using her social security number and former married name. Mizrahi also actually received an alert that her credit score had decreased eleven points due to a credit application that was fraudulently filed with Chase, using her address, social security number, and mother's maiden name. She had to spend time and resources to repair her credit. The Plaintiffs do not allege that they suffered fraudulent charges on their unsolicited Chase Amazon Visa credit cards, but the Supreme Court long ago made clear that "[i]n interpreting injury in fact ... standing [is] not confined to those who [can] show economic harm."
See
United States v. Students Challenging Regulatory Agency Procedures
,
At a minimum, Plaintiffs have sufficiently alleged an imminent threat of injury to satisfy Article III standing. On that score, these cases stand in stark contrast to
Beck
, where we concluded that the threat was speculative because "even after extensive discovery" there was "no evidence that the information contained on [a] stolen laptop [had] been accessed or misused or that [the plaintiffs had] suffered identity theft."
See
Beck
,
And although incurring costs for mitigating measures to safeguard against future identity theft may not constitute an injury-in-fact when that injury is speculative,
see
Beck
,
2.
Second, we address the traceability of the NBEO's conduct to the injuries and harms alleged in the Complaints. The Supreme Court in
Ashcroft v. Iqbal
concluded that "[a] pleading that offers labels and conclusions or a formulaic recitation of the elements of a cause of action will not do. Nor does a complaint suffice if it tenders naked assertions devoid of further factual enhancement."
See
[t]he injury must be fairly traceable to the challenged action, and relief from the injury must be likely to follow from a favorable decision.... These terms cannot be defined so as to make application of the constitutional standing requirement a mechanical exercise.
See
Allen v. Wright
,
The Complaints contain allegations demonstrating that it is both plausible and likely that a breach of the NBEO's database resulted in the fraudulent use of the Plaintiffs' personal information, resulting in their receipt of unsolicited Chase Amazon Visa credit cards. The Complaints allege that a group of optometrists from around the country began to notice that fraudulent Chase accounts were being opened in their names in July 2016. For example, in August 2016, Hutton and Kaeochinda received their unsolicited Chase Amazon Visa credit cards. Hutton's fraudulent credit card was applied for in her maiden name-which she had provided to the NBEO eighteen years earlier. Kaeochinda's unsolicited Chase credit card was applied for in her former married name, which she had provided to the NBEO several years earlier. In August 2016, Mizrahi was informed by a credit monitoring service of an effort to open a fraudulent credit card account in her name, using personal information she had previously provided to the NBEO in registering for a professional examination. Notably, the Plaintiffs allege that, amongst the group of optometrists, the NBEO is the only common source that collected and continued to store social security numbers that were required to open a credit card account, and also stored outdated personal information (such as maiden names and former married names) during the relevant time periods. Furthermore, other national optometry organizations do not gather or store Social Security numbers, or have investigated and confirmed that their databases have not been breached.
Put simply, the Complaints contained sufficient allegations that the NBEO was a plausible source of the Plaintiffs' personal information. Accordingly, the Complaints
contain "sufficient factual matter" to render the Plaintiffs' allegations plausible on their face with respect to traceability.
See
Beck
,
In these circumstances, the standing elements of injury-in-fact and traceability are both sufficiently alleged in the Complaints. And the third standing element-redressability-has not been and is not contested by the NBEO. As a result, the district court erred in dismissing the Complaints for lack of standing to sue.
IV.
Pursuant to the foregoing, we vacate the judgment of the district court and remand for such other and further proceedings as may be appropriate.
VACATED AND REMANDED
In addition to the three claims identified above, the Hutton Complaint alleges two California statutory claims. The alleged class of optometrists is defined as: (1) exam takers of NBEO-administered exams whose personal information was compromised as a result of the NBEO data breach discovered in July 2016; and (2) exam takers in California of NBEO-administered exams whose personal information was compromised. See Hutton Compl. ¶ 35.
We sometimes refer to the complaints as the "Hutton and Mizrahi Complaints," or as the "Complaints."
The facts recited herein are drawn from the Hutton and Mizrahi Complaints. We take the allegations of those Complaints as true and draw all reasonable inferences in favor of the Plaintiffs.
See
Nemet Chevrolet, Ltd. v. Consumeraffairs.com, Inc.
,
The Opinion incorrectly stated that the Plaintiffs-Hutton, Kaeochinda, and Mizrahi-had moved to consolidate the two lawsuits. See Op. 2 ("[T]he Court will find moot Plaintiffs' motions to consolidate."). In fact, it was the defendant NBEO that had moved to consolidate.
As the Supreme Court has consistently emphasized, Article III of the Constitution "limits the jurisdiction of federal courts to 'Cases' and 'Controversies.' "
See
Lujan v. Defenders of Wildlife
,
For example, the NBEO rejects the proposition that a fraudulent Chase Amazon Visa credit card account was opened in 2016 in Hutton's maiden name-which she had provided to the NBEO eighteen years earlier in 1998. According to the NBEO, it is a "fair inference" that Hutton shared that name universally before marrying. See Br. of Appellee at 14.
In pursuing a facial challenge, the defendant must show that a complaint fails to allege facts upon which subject-matter jurisdiction can be predicated.
See
Beck v. McDonald
,
The Opinion did not reach or resolve the third element of Article III standing to sue, that is, redressability. And the NBEO had not pursued any contention concerning redressability in the district court. The Plaintiffs, on the other hand, argue on appeal that it is uncontested that an award of the relief requested will redress their injuries.
See
Br. of Appellant at 32. Their redressability contention is apparent in the allegations of the Complaints that seek, inter alia, damages and restitution.
See
Hutton Compl. ¶ 4;
see also
Mizrahi Compl. ¶ 8. Indeed, in a breach of data case, "there is no reason to believe that monetary compensation will not return plaintiffs to their original position completely."
See
Beck v. McDonald
,
The Plaintiffs also allege that they face impending injuries due to the NBEO's continuing failure to secure their personal information now in the organization's informational systems. Because the Plaintiffs have incurred actual harm by receiving unsolicited credit cards-and in at least one instance incurring a credit score decrease-the Plaintiffs have shown more than the mere compromise of their personal information.
Reference
- Full Case Name
- Rhonda L. HUTTON, O.D.; Tawny P. Kaeochinda, O.D. on Behalf of Themselves and All Others Similarly Situated, Plaintiffs-Appellants, v. NATIONAL BOARD OF EXAMINERS IN OPTOMETRY, INC., Defendant-Appellee. Nicole Mizrahi, Individually and on Behalf of All Others Similarly Situated, Plaintiff-Appellant, v. National Board of Examiners in Optometry, Inc., Defendant-Appellee.
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- Published