Felicia Strothers v. City of Laurel, Maryland
Opinion
From day one of her employment at the City of Laurel, Felicia Strothers was singled out for harassment by her direct supervisor, Carreen Koubek. When Strothers complained to the director of her department, he revealed that Koubek had wanted to hire someone of a different race than Strothers, who is black. Strothers then submitted an informal memo detailing what she described as "harassment" and a "hostile environment." She soon told the City that she intended to file a formal grievance. The City fired Strothers the very next day, before Strothers could submit her grievance. Strothers then filed a retaliation claim under Title VII of the 1964 Civil Rights Act. The district court dismissed the claim on summary judgment under the burden-shifting framework for failure to establish a prima facie case of retaliation.
On appeal, we are asked to determine whether a reasonable jury could find that Strothers complained about conduct she reasonably believed to be a Title VII violation and that her complaint caused her firing. Viewing the facts in the light most favorable to Strothers, we conclude that Strothers engaged in protected activity under Title VII when she complained about what she reasonably believed to be a hostile environment and that her engagement in protected activity caused the City to fire her. Accordingly, Strothers has established a prima facie case of retaliation, and the district court's grant of summary judgment was improper. We therefore reverse the district court's decision and remand for further proceedings.
I.
A.
In August 2013, the City of Laurel interviewed Felicia Strothers, a black woman, for an administrative assistant position in the City's Department of Communications. She was interviewed by four representatives from the City, including Peter Piringer, the Communications Director, and Carreen Koubek, the Community Services Officer. Director Piringer would later reveal to Strothers that Koubek did not want to hire Strothers and that Koubek "wanted someone of a different race." J.A. 91. Despite Koubek's opposition, Piringer and others thought Strothers, who had over 20 years of experience, was the strongest and "most qualified" applicant and hired her anyway. J.A. 245. This case centers on Koubek's alleged harassment of Strothers starting from her first day on the job.
1.
When Piringer offered Strothers the job and before she accepted, Strothers informed him that she could not report to work until 9:05 a.m. each morning because of her children's bus schedule. Because the workday normally began at 9:00 a.m., Strothers offered to make up the five-minute difference by shortening her lunch break. Piringer accepted the proposed arrangement, and Strothers began as a six-month probationary employee, with her retention thereafter subject to evaluation. J.A. 72-73, 180.
Strothers' troubles began on day one and indeed, ten minutes before her start time. On her first day, October 7, Strothers reported to Koubek, her direct supervisor, at 9:05 a.m. Unbeknownst to Strothers, Koubek already marked her tardy. Although Koubek knew that Piringer approved Strothers' modified work schedule, she decided that Strothers had to be in the office by 8:55 a.m. Indeed, Koubek effectively superseded the director's decision and had begun keeping a detailed log of Strothers' daily arrival time. J.A. 545-50. Koubek then told Strothers that she would have a few weeks during which she could arrive at 9:05 a.m. but would then have to find alternative arrangements for her children. J.A. 73, 545-46.
Despite purporting to give Strothers a few weeks to adjust her schedule, Koubek faulted Strothers for every arrival after 8:55 a.m., including on Strothers' first day. J.A. 545. According to the arrival log that Koubek maintained, Strothers arrived between 8:54 a.m. and 9:06 a.m. each day, with four occasions on which Strothers called ahead and arrived five to twenty minutes later than usual. 1 J.A. 545-50. Koubek submitted the arrival log to Strothers' personnel file and told human resources, Piringer, and other City officials about Strothers' perceived tardiness. J.A. 545, 555. Koubek's memo indicated that every entry, including arrivals before 9:00 a.m., exemplified problematic behavior. J.A. 545.
Koubek's notes also revealed that she tracked and faulted Strothers' every absence from her desk, including bathroom breaks. For instance, Koubek once noticed that Strothers had stepped away from her desk at 11:15 a.m. on a Wednesday and began to search for Strothers throughout the office before finding her in the bathroom. J.A. 670 ("Went out looking and she was in the bathroom. Reminded her to please let me know when she steps away from the desk."). Koubek then reportedly told Strothers, "Didn't I tell you to tell me when you leave your desk?" J.A. 575. Koubek's notes confirm that Strothers would call, as instructed, before using the bathroom and that Koubek would record these breaks. J.A. 671-75. Even when Strothers received permission to use the restroom, Koubek faulted Strothers for not reporting when she was done. J.A. 669. Similarly, Koubek also tracked and timed Strothers' lunch breaks, as well as errands and other appointments.
Inexplicably, Koubek also faulted Strothers for lack of teamwork because Strothers did not ask her if she would like to have a massage appointment. Strothers had apparently cancelled her own appointment and made one for Director Piringer instead. Taking offense, Koubek wrote, "Nothing was said to me if I wanted to be included. Seems petty, but speaks volumes to lack of team work[.]" J.A. 668. Based on the record, there is no indication that the appointment was intended to be a group or work-related event.
Finally, Koubek confronted Strothers regarding Strothers' dress on casual Fridays at the office. On casual Fridays, City employees could wear "business casual," which meant "no capris, no leggings, [and] no sweats," though jeans were permitted. J.A. 288. On one such casual Friday, Strothers wore a pair of black pants that she asserted were jeans but that Koubek insisted were leggings. 2 According to Strothers, Koubek grabbed and tugged Strothers' pants without asking permission to do so. J.A. 103-04. Koubek also allegedly circled Strothers, lunged at her, and loudly berated her in front of the entire office for wearing those pants. J.A. 574. Though Strothers maintained that she had worn the same pants on past casual Fridays without incident, she offered to change her pants. Koubek then required that Strothers deduct from her personal leave time the amount of time it took for her to go home and change. J.A. 575. Koubek also reported the dress code incident to other City officials. The head of human resources for the City noted that he had never received a dress code complaint about anyone else. J.A. 288-89.
Koubek then cited lateness and dress-code violations when giving Strothers a negative three-month performance evaluation. J.A. 561. However, at her deposition, Koubek conceded that Strothers did everything she was asked to do. J.A. 513-14. Indeed, Piringer, despite letting Strothers go, wrote a laudatory recommendation letter for her. He wrote, "[A]s the very first Administrative Assistant in this position, her background, life experiences and ability served her well and she was an asset to our organization during her short tenure with the office. She made friends quickly, has great interpersonal skills, is well-organized and can work independently.... She would be an asset to any employer." J.A. 12. The director also refused to endorse Koubek's negative evaluation of Strothers.
Strothers had several meetings and exchanges with Director Piringer and other City officials about Koubek's behavior. During one of these interactions, Piringer disclosed that Koubek had wanted to hire "someone of a different race," even though Piringer and the head of human resources thought Strothers was the strongest candidate. J.A. 91, 245, 354. Strothers also raised her concerns with City Council Member Frederick Smalls, who is black. J.A. 110-13. She told Smalls that Koubek was being hostile towards her because of her race. Smalls reportedly indicated that he was going to speak with the Mayor because he did not want a discrimination suit to come out of the dispute.
During Strothers' employment with the City, she was the only black employee that Koubek supervised. J.A. 445-47, 455, 504-05. However, in 2015, Koubek did supervise another black employee, Joan Anderson. Koubek admitted that Strothers and Anderson, her only two black subordinates, were the only two employees that she had ever disciplined or reported to her superiors. J.A. 121, 530-31. Joan Anderson also told Strothers her belief that Koubek did not like black people and recommended that Strothers speak with Council Member Smalls about the harassment. J.A. 110. Oliver Willford, a former part-time employee who is also black, similarly told Strothers that Koubek would treat him and his wife, who volunteered for the City, "like scum," and that they had previously complained to the City. J.A. 118-19.
2.
On February 26, 2014, Strothers sent an internal memorandum to Piringer complaining about Koubek's actions. J.A. 574-76. The memo cited the dress code dispute as well as what Strothers perceived to be nonstop harassment from her first day, including Koubek's enforcement of the desk and bathroom policy. Strothers also objected to Koubek's submission of negative evaluations to her personnel file without her knowledge. Strothers characterized Koubek's actions as "harassment" and claimed that Koubek created a "hostile environment," one that she has never been subjected to in twenty years of office experience. J.A. 575-76. She indicated that Koubek's actions had made going to work "difficult" and "unbearable." J.A. 575. This memo did not cite Piringer's comment about Koubek's preference for a white candidate during hiring.
After Strothers submitted the memo, she and Piringer negotiated over whether he would investigate whether she was being unfairly targeted. J.A. 578-79. Strothers also indicated that Koubek was "trying to railroad" her. J.A. 567. The record does not show that any investigative steps were in fact taken. Strothers then sent Piringer an email expressing her intent to file a formal grievance against Koubek and requested the relevant forms. J.A. 580 ("Please have the grievance forms for me to complete upon coming in tomorrow morning.").
The City fired Strothers the next day. J.A. 637. Koubek sent the termination notice to Strothers, though the notice was formally drafted by Piringer. The stated reason for termination was tardiness.
B.
After her termination, Strothers filed two Title VII complaints. Her first complaint with the Equal Employment Opportunity Commission was dismissed. She then filed suit in Prince George's County Circuit Court, alleging both race discrimination and retaliation claims.
See
Strothers v. City of Laurel, Maryland
,
Applying the well-known, three-step burden-shifting framework, the district court concluded that Strothers failed at the first step-that is to show a
prima facie
case of retaliation.
II.
"We review de novo a district court's award of summary judgment, viewing the facts in the light most favorable to the nonmoving party."
Boyer-Liberto v. Fontainebleau Corp.
,
III.
Title VII forbids (i) employment practices that discriminate against an employee
on the basis of race, color, religion, sex, or national origin, 42 U.S.C. § 2000e-2, and (ii) retaliation against an employee for opposing adverse actions that she reasonably suspects to be unlawful under Title VII, 42 U.S.C. § 2000e-3 ;
Burlington N. & Santa Fe Ry. Co. v. White
,
The scope of Title VII's anti-retaliation provision, § 2000e-3, is broader than the anti-discrimination provision in at least two respects. First, as the Supreme Court has held, "the antiretaliation provision extends beyond workplace-related or employment-related retaliatory acts and harm" because "[a]n employer can effectively retaliate against an employee by taking actions not directly related to his employment or by causing him harm
outside
the workplace."
Burlington
,
A plaintiff may prove that an employer took action with discriminatory or retaliatory intent through direct evidence or through the burden-shifting framework of
McDonnell Douglas Corp. v. Green
.
Foster v. Univ. of Md.-E. Shore
,
On appeal, we are concerned only with Strothers' ability to make a prima facie showing of retaliation under the burden-shifting framework, as that was the sole basis for the district court's decision to grant summary judgment. Further, because it is patently obvious and undisputed that termination is a materially adverse action, we discuss only the first and third elements of the prima facie case-protected activity and causation.
A.
We first consider whether Strothers engaged in protected activity under Title VII. Such activity includes "complaining to superiors about suspected violations of Title VII."
4
Boyer-Liberto
,
To determine whether Strothers had a reasonable basis to oppose what she perceived as a hostile environment, we examine the elements of a hostile environment claim in light of what she knew. Ordinarily, to prove a hostile work environment claim under Title VII, a plaintiff must show "(1) unwelcome conduct; (2) that is based on the plaintiff's [protected status]; (3) which is sufficiently severe or pervasive to alter her conditions of employment and to create an abusive work environment; and (4) which is imputable to the employer."
Okoli v. City Of Baltimore
,
1.
The first element of a hostile environment claim, unwelcome conduct, is not a high hurdle. As this Court has repeatedly held, an employee can demonstrate that certain conduct is unwelcome simply by
voicing her objection to the alleged harasser or to the employer.
E.g.
,
E.E.O.C. v. Cent. Wholesalers, Inc.
,
The record shows that Strothers was subjected to numerous types of conduct that could not have been welcomed. When Koubek accused Strothers of violating the dress code, Koubek circled Strothers, lunged at her, and grabbed her pants without seeking permission. Further, Koubek tracked Strothers' every movement in the office, requiring Strothers to obtain permission even to relieve herself in the restroom. Evidence also shows that Koubek considered Strothers late even on days when she arrived before the office's 9:00 a.m. opening. Among other things, Strothers was faulted for not booking Koubek a massage appointment, even though there was no discernible reason why Koubek should have been included. Koubek then compiled these incidents into negative evaluations and placed them in Strothers' personnel folder, knowing that she was a probationary employee. It is hard to imagine a reasonable worker who would not find unwelcome Koubek's constant surveillance, badgering, and criticism.
See
E.E.O.C. v. Navy Fed. Credit Union
,
And indeed, Strothers repeatedly informed Director Piringer, Koubek, and others of her objections. Even Koubek's own notes record several instances in which Strothers verbally objected directly to Koubek herself and to Piringer. J.A. 546, 549, 550. Strothers also put her objections in writing and went as far as to complain to a member of the City Council.
We therefore conclude that, at the summary judgment stage, Strothers has adequately demonstrated her reasonable belief that she was subjected to unwelcome conduct.
2.
The second element of a hostile environment claim requires that the offending conduct be based on the employee's "race, color, religion, sex, or national origin." 42 U.S.C.A. § 2000e-2 ;
see
Ocheltree v. Scollon Prods., Inc.
,
Indeed, Piringer, the director of her department and Koubek's supervisor, told her as much. Against the backdrop of Strothers' complaint against Koubek, Piringer disclosed that Koubek wanted to hire someone of a different race than Strothers. Race-not experience, qualifications, or skills-was the differentiating factor that Piringer chose to highlight. That Piringer would volunteer such information supports a reasonable inference that he thought Strothers' race explained why Koubek was harassing her. In other words, Strothers' employer injected Strothers' race into the equation and gave her reason to think that her race was relevant to the harassment she was experiencing.
Even setting aside Piringer's observations about Koubek, Strothers also heard from former City employees who explicitly warned her about Koubek's history of harassing black employees. Two former black employees told Strothers that Koubek did not like black people and that she singled them out for differential treatment. Indeed, both recounted similar stories of how Koubek harassed and micromanaged black employees and volunteers, even getting into a shoving match with one of them.
Against that history, Strothers was also aware that she was the only black subordinate employee and that she was the only one whom Koubek chose to surveil and scrutinize.
See
Ocheltree
,
The district court arrived at the opposite conclusion after failing to draw all reasonable inferences in favor of Strothers, the non-moving party. Rather than drawing any explanatory power from Piringer's revelation about Koubek, the district court adopted the most charitable interpretation possible in favor of the City, the
moving
party. Specifically, the district court credited Koubek's testimony that she preferred the white candidate because of the white candidate's prior experience working for the City.
Strothers
,
Taken together, Strothers knew three things that suggested she was the target of racial discrimination, rather than a mere "workplace squabble."
See
Okoli
,
3.
The third element of a hostile environment claim requires that the offending conduct be "sufficiently severe or pervasive to alter the conditions of the victim's employment and create an abusive working environment."
Ocheltree
,
As relevant here, Title VII prohibits discrimination as to "compensation, terms, conditions, or privileges of employment." 42 U.S.C. § 2000e-2. "The phrase 'terms, conditions or privileges of employment' in Title VII is an expansive concept."
Meritor
, 477 U.S. at 66,
The record clearly shows that Koubek significantly altered terms and conditions of Strothers' employment. First, Koubek changed Strothers' daily arrival time. Although Strothers accepted Piringer's job offer with the understanding that her arrival time would be 9:05 a.m., Koubek effectively overruled that arrangement and began requiring Strothers to arrive by 8:55 a.m.-five minutes before the office opened. While a difference of ten minutes may not always constitute a significant change in employment conditions, that difference here was expressly bargained for by the employee and had a significant effect on the employee's decision to accept the job because it affected her capacity to be a responsible mother. Second, viewing the disputed facts in the light most favorable to Strothers, Koubek also changed the dress code as applied to Strothers. Although the dress code allowed jeans on Fridays, Koubek took issue with Strothers' "Nine West jeans," publicly humiliated her, and forced her to take time off to change-not to mention Koubek's possible act of battery. Third, Koubek instituted a policy that forbid Strothers from leaving her desk, including to use the restroom, without specific approval-a policy of which Strothers was unaware before accepting the job. And not only did Strothers have to receive Koubek's permission for every use of the bathroom, she had to report the length of each trip. Thus, a reasonable jury could find that the alleged harassment was a daily occurrence that pervaded numerous aspects of Strothers' employment.
The net effect of Koubek's actions was an abusive environment likely to "detract from employees' job performance, discourage employees from remaining on the job, or keep them from advancing in their careers."
See
Harris
,
A reasonable jury could also find that Koubek's actions objectively interfered with Strothers' ability to do her job. Heightened scrutiny, unfair evaluations, and arbitrary dress codes are likely to make a job more difficult and trigger responses from workers who feel compelled to protest their treatment, which may further interfere with their work. Here, due to Koubek's actions, Strothers had to take time off of work in order to conform her dress to Koubek's standards. She also had to write detailed memoranda to defend herself against accusations of misconduct. Furthermore, it is difficult to imagine that having to report every incident as minor and as personal as using the restroom would not interfere with productivity. Such reporting is not only time-consuming but requires the disclosure of highly intrusive and potentially embarrassing details of one's bodily functions. In light of these facts, a reasonable jury could easily conclude that the totality of Koubek's actions would discourage a reasonable employee from working for the City and that Strothers reasonably believed that Koubek's actions were so frequent and severe as to be abusive.
We therefore conclude that Strothers has demonstrated a genuine dispute of material fact as to her reasonable belief that Koubek created an abusive environment that altered the "terms, conditions or privileges" of her employment with the City.
4.
The final element of a hostile environment claim requires that the offensive conduct be imputable to the employer.
Boyer-Liberto
,
Vance v. Ball State Univ.
,
In
Vance
, the Supreme Court resolved a circuit split and defined "supervisor" for purposes of imputed liability under Title VII.
However, because Strothers is seeking to prove retaliation, rather than an actual hostile environment claim, she need only show that it was reasonable for her to believe that Koubek was her supervisor, not that Koubek actually met all aspects of the standard set forth in
Vance
.
See
Boyer-Liberto
,
Vance
's application of its definition of supervisory status and "tangible employment actions" to previous Supreme Court cases is instructive. In an earlier case,
Faragher v. City of Boca Raton
, the Supreme Court had determined that an employer was vicariously liable for a supervisor's harassment of female lifeguards.
Because Koubek's role bears significant similarities to that of the lifeguard supervisor discussed in Vance , the record is sufficient for a reasonable jury to conclude that Strothers at least had reason to believe that Koubek could take "tangible employment action" against her.
First, Koubek was part of the hiring and interview process and indeed opposed hiring Strothers. Though her input was not accepted, Koubek nevertheless had the authority to provide such input.
See
Vance
,
Second, Koubek's actions suggested that she had the power to discipline Strothers. For instance, Koubek claimed that she had authority from the head of human resources to document and monitor Strothers' arrivals and absences. J.A. 493. That authority, along with Koubek's repeated efforts at reprimanding Strothers, could support a reasonable belief that Koubek had the power to punish Strothers for non-compliance.
See
Third, Koubek's conduct also indicated that she controlled Strothers' work schedule, job responsibilities, and work assignments. Director Piringer, who wielded ultimate hiring and firing authority, is clearly one of Strothers' supervisors, and he determined that Strothers could start at 9:05 a.m. Koubek, on her own initiative, opposed that arrangement and succeeded in changing Strothers' start time to 8:55 a.m. Koubek also determined the scope of Strothers' job duties, deciding that part of Strothers' job was to remain at her desk at all times in order to serve as a receptionist-even though the building already had a receptionist and Strothers was hired to be an administrative assistant. Koubek also had the authority to assign Strothers projects, including the creation of a City brochure and updating of the City website, which Koubek then reviewed. J.A. 463, 467, 469-70.
Fourth, Koubek asserted control over Strothers' use of her employment benefits. For instance, she controlled Strothers' use of the City's personal leave policy. When Koubek demanded that Strothers change her pants, she also required that Strothers deduct the time required to go home and change from her personal leave time. On other occasions, Koubek approved Strothers' use of personal leave and her lunch hour. J.A. 547.
And finally, Koubek formally submitted a negative, three-month performance review to human resources and attempted to influence Strothers' retention by the City. The evaluation was especially significant for Strothers, a probationary employee, as her continued employment depended on her performance.
See
Vance
,
Alternatively, even if we were to conclude that Koubek could not reasonably be considered a "supervisor" under
Vance
, Koubek's conduct would still be imputable to the City because the City knew or should have known of the harassment and failed "to take prompt remedial action reasonably calculated to end the harassment."
See
Freeman v. Dal-Tile Corp.
,
Despite Strothers' memo and other efforts reporting the harassment, the City neither reassigned Strothers, as she requested, nor took lesser steps to investigate or prevent the alleged harassment. For instance, the City accepted Koubek's modification of Strothers' start time. It also allowed Koubek to force Strothers to report the timing and duration of every bathroom visit. The City then failed to even investigate whether Koubek physically assaulted Strothers by grabbing her pants.
See
Amirmokri
,
In sum, a reasonable jury could find that Strothers had reason to think that Koubek's actions were imputable to the City, either because Koubek was a supervisor or because the City was negligent in preventing the harassment.
* * *
We therefore conclude that Strothers has demonstrated, at the summary judgment stage, sufficient facts to support a reasonable belief that she was subjected to a hostile environment. Accordingly, the district court erred when it determined that Strothers' complaints did not constitute protected activity and that she had not satisfied the first element of prima facie retaliation.
B.
We next address the third element of the
prima facie
case, causation. Here, we ask whether Strothers adequately demonstrated that her engagement in protected activity caused her firing. As this Court has held, establishing a "causal relationship" at the
prima facie
stage is not an onerous burden.
See
Foster
,
1.
As this Court has held, no causal connection can exist between an employee's protected activity and an employer's adverse action if the employer was unaware of the activity.
Dowe v. Total Action Against Poverty in Roanoke Valley
,
The City primarily argues that it had no reason to think that Strothers was engaged in protected activity because her informal memorandum did not explicitly cite
racial
discrimination. However, this Court rejected a similar argument in
Okoli
, where the employer argued that it was not on notice because a female employee only alleged "harassment" but not "sexual harassment" in her complaining email.
See
The City should have known that the alleged harassment and hostile environment pertained to racial discrimination given what it knew about Koubek and her relationship with Strothers. Quite simply, Director Piringer was the one who pointed out that Koubek wanted to hire someone of a "different race" when Strothers complained about how Koubek was treating her. In doing so, Piringer suggested that Strothers' race was relevant to the harassment. This obviated the need for Strothers to regurgitate back to Piringer what he already knew.
See
For these reasons, we conclude that Strothers has demonstrated a genuine dispute of material fact as to the City's awareness of her engaging in protected activity.
2.
The only remaining question is whether the City took adverse action against Strothers soon after learning of her complaint, as temporal proximity is sufficient to establish a causal connection
at the
prima facie
stage.
See
Carter
,
* * *
We therefore conclude that Strothers has shown, at the summary judgment stage, sufficient facts to support a causal connection between her complaints about Koubek's harassment and her termination by the City. Accordingly, the district court erred when it determined that Strothers failed to establish the third element of prima facie retaliation.
IV.
For the aforementioned reasons, we hold that the district court erred when it concluded that Strothers failed to demonstrate a prima facie case of retaliation under the burden-shifting framework. We therefore reverse the district court's grant of summary judgment and remand for further proceedings consistent with this opinion.
REVERSED AND REMANDED
Although the log contained what appears to be precise arrival times down to the minute, Koubek's counsel admitted at oral argument that Koubek may have backfilled a portion of the arrival log. Oral Arg. 23:00-23:30.
The pants were labeled "Nine West Jeans." J.A. 14. Koubek later described the pants as "jeggings"-a jean-legging mix that is formfitting. J.A. 521-22.
We note that some cases in this Circuit have continued to recite the standard of a retaliation claim as requiring an "adverse employment action" or activity rather than simply an "adverse action."
See, e.g.
,
Foster
,
Protected opposition activity can take numerous forms and need not be part of a formal proceeding. Possibilities include "utilizing informal grievance procedures as well as staging informal protests and voicing one's opinions in order to bring attention to an employer's discriminatory activities."
Laughlin v. Metro. Wash. Airports Auth.
,
We note that it is clear that Strothers subjectively perceived Koubek's harassment as pervasive, given her numerous complaints and her characterization of such behavior as creating a hostile environment. She indicated that the situation made work "unbearable, making it difficult to come into the office," and that either she or Koubek needed to be reassigned. J.A. 575.
Whether the employer is strictly liable depends on whether the supervisor's harassment culminates in a "tangible employment action."
Vance
,
Reference
- Full Case Name
- Felicia STROTHERS, Plaintiff-Appellant, v. CITY OF LAUREL, MARYLAND, (Mayor & City Council), Defendant-Appellee.
- Cited By
- 424 cases
- Status
- Published