Erie Insurance Company v. Amazon.com, Inc.
Opinion
The main issue before us is whether Amazon.com, Inc., is subject to liability for a defective product that a customer purchased on its website from a third-party seller with Amazon "fulfilling" the transaction by storing the product and shipping it to the customer.
Trung Cao of Montgomery County, Maryland, purchased a headlamp on Amazon's website and then gave it to friends as a gift. The headlamp's batteries apparently malfunctioned, igniting the friends' house and causing over $ 300,000 in damages. Erie Insurance Company, which insured the house, paid the loss and now, as subrogee, is pursuing this action to obtain reimbursement from Amazon for negligence, breach of warranty, and strict liability in tort, arguing that Amazon has liability under Maryland law because it was the "seller" of the headlamp. In particular, Erie contends (1) that, based on the services that Amazon provided in the transaction, it was a seller; (2) that, in any event, Amazon was a "distributor," which Maryland law deems to be a seller; and (3) that Amazon was an "entrustee," as the term is used in Maryland's Uniform Commercial Code, and therefore Amazon passed title to the purchaser of the headlamp and thus should be considered a seller.
On Amazon's motion, the district court granted summary judgment to Amazon, concluding that Amazon was not the seller of the headlamp and therefore did not have liability for its defective condition. It also held that Amazon was immune from suit under the Communications Decency Act,
While we conclude that in this case Amazon is not immune under § 230(c)(1), we do agree with the district court that, in the circumstances of the transaction before us, Amazon was not the "seller" of the headlamp and therefore did not have liability under Maryland law for products liability *138 claims asserted by reason of the product's defective condition.
I
On April 9, 2014, Trung Cao, a resident of Montgomery County, Maryland, purchased online an LED headlamp - "for cycling, camping, [and] hiking" - and gave it as a gift to his friends, Minh and Anh Nguyen, who lived in Burtonsville, also in Montgomery County. Two weeks later, the headlamp malfunctioned, supposedly from a defective battery or batteries, igniting the Nguyens' house and causing $ 313,166.57 in damages. Erie Insurance Company, the Nguyens' insurer, paid the loss.
Cao purchased the headlamp on Amazon's website, and the document evidencing the transaction stated that the headlamp was "sold by: Dream Light" - and "Fulfilled by: Amazon." There can be no dispute that this information was displayed to Cao on the website when he purchased the headlamp. The headlamp was paid for by credit card and delivered to Cao on April 11, 2014, by UPS Ground.
The arrangement between Dream Light and Amazon was governed by Amazon's comprehensive "Amazon Services Business Solutions Agreement" and included "fulfillment" services offered by Amazon. Under the fulfillment program, Amazon provided logistics services for a fee. The seller could ship its inventory to an Amazon warehouse for storage and, once an order was received online for a product, Amazon would retrieve the product from inventory, box it, and ship it to the purchaser. In this case, Dream Light shipped its headlamps to Amazon's warehouse in Virginia, and, when Cao's order for one came in, Amazon packaged and shipped it to Cao using the third-party shipper, UPS Ground. As part of its fulfillment services, Amazon also collected payment and, after withdrawing its service fee, remitted the balance to Dream Light. Dream Light set the price for the headlamp and created the content of the product's description used on the Amazon site. While Dream Light was also allowed under the program to "offer any warranty," apparently no explicit warranty information was provided in this case.
After paying the fire loss, Erie Insurance Company, as subrogee, commenced this action against Amazon, asserting products liability claims based on its allegation that Amazon was the "seller" of the headlamp and therefore had the liability attributable to sellers of defective goods under Maryland law.
On Amazon's motion, the district court granted summary judgment to Amazon, concluding that Amazon was not the "seller" and therefore was not liable to Erie. In reaching that conclusion, the court focused on the nature of Amazon's fulfillment services program:
The question is whether the circumstances of this case in which Amazon "fulfilled" the order converts Amazon into the status of the seller. ... The fulfillment role as far as Amazon is concerned is that it stored the product at the expense and risk of the seller Dream Light. That it allowed the merchandise to be advertised on Amazon's webpage. That if a purchase was made, Amazon would take the product from its fulfillment center, put it in a box and send it to the purchaser who made arrangements to buy the Dream Light.
Amazon would collect the money and ultimately remit to Dream Light whatever is leftover after Amazon has covered its various charges ....
* * *
I conclude that the case can be disposed of favorably to Amazon on summary judgment because it is not a seller.
*139 The court also concluded that the Communications Decency Act "would preclude the claims in any event." From the district court's judgment dated January 11, 2018, Erie filed this appeal.
II
At the outset, we address Erie's contention that the district court erred in holding that Amazon was immune from suit under the Communications Decency Act, which provides immunity "not only from ultimate liability [as the publisher or speaker of information], but also from having to fight costly and protracted legal battles."
Nemet Chevrolet, Ltd. v. Consumeraffairs.com, Inc.
,
The Communications Decency Act provides that "[n]o provider or user of an interactive computer service shall be treated as the publisher or speaker of any information provided by another information content provider."
By its terms, therefore, the Act provides immunity for claims against providers of interactive computer services, such as Amazon, "as the
publisher or speaker of any information provided by another information content provider
."
The products liability claims asserted by Erie in this case are not based on the publication of another's speech. The underpinning of Erie's claims is its contention that Amazon was the
seller
of the headlamp and therefore was liable as the seller of a defective product. There is no claim made based on the
content of speech published
by Amazon - such as a claim that Amazon had liability as the publisher
*140
of a misrepresentation of the product or of defamatory content.
See
Nemet
,
Accordingly, we reverse the district court's ruling applying the Communications Decency Act's immunity to this case.
III
On the merits, Erie contends that Amazon, like a brick-and-mortar store such as Home Depot, is a seller of products and therefore is liable under Maryland law for the defective products that it sells. While it acknowledges that the document evidencing the transaction in this case indicated that Dream Light was the seller, it argues that Amazon, through its fulfillment services program, took so much control over the transaction that it effectively became the seller and therefore became responsible under theories of negligence, breach of warranty, and strict liability in tort. As Erie states, Amazon controls "significant aspects of th[e] transaction," "put[ting] [it] in the position of a seller. It doesn't make [Amazon] any different than if you go to a Home Depot and ... bought the same product from a Home Depot." The reality, it argues, was that Dream Light's role in the sale was "passive," while "Amazon was the actor, the controlling party." In support of this position, Erie notes:
The purchaser ordered from Amazon, using Amazon's website. The purchaser paid Amazon directly. Amazon packaged the product, in Amazon's warehouse, delivered it to the carrier, assumed the risk of credit card fraud, received payment, collected Amazon's fee, and presumably forwarded any remaining balance to Dream Light. The purchaser never had direct contact - or, really, privity of any sort - with Dream Light. The contract was between him and Amazon, not between him and Dream Light.
Erie thus reasons, "The purchaser, of course, reasonably assumed that title passed directly from Amazon to him, inasmuch as all of his dealings were with Amazon."
As both parties observe, products liability under Maryland law, whether asserted under theories of negligence, breach of warranty, or strict liability in tort, is imposed on sellers and manufacturers (a manufacturer also being a seller). As Maryland courts have explained, "Irrespective of whether the theory of recovery is breach of warranty, negligence or strict liability, a plaintiff must show three product litigation basics - defect,
attribution of defect to seller
, and a causal relationship between the defect and the injury."
Laing v. Volkswagen of Am., Inc.
,
We also find no indication that the term "seller," as used in Maryland's products liability law, should be understood in any manner other than its ordinary meaning. And the ordinary meaning of "seller" is "one that offers [property] for sale," with "sale" defined as "the transfer of ownership of and the title to property from one person to another for a price." Merriam-Webster's Collegiate Dictionary 1129, 1097 (11th ed. 2007). Indeed, the Maryland Uniform Commercial Code adopts this definition precisely. See Md. Code, Com. Law § 2-103(1)(d) (defining a seller as "a person who sells or contracts to sell goods"); id . § 2-106 (defining a "sale" as "the passing of title from the seller to the buyer for a price").
We thus conclude that insofar as liability in Maryland for defective products falls on "sellers" and manufacturers (who are also sellers), it is imposed on owners of personal property who transfer title to purchasers of that property for a price. In this sense, a manufacturer, distributor, dealer, and retailer who own -
i.e.
, have title to - the products during the chain of distribution are sellers, whereas shippers, warehousemen, brokers, marketers, auctioneers, and other bailees or consignees, who do not take title to property during the course of a distribution but rather render services to facilitate that distribution or sale, are not sellers.
See, e.g.
,
Musser v. Vilsmeier Auction Co.
,
In this case, no one has presented evidence to dispute that when Dream Light shipped its headlamp to Amazon's
*142
warehouse in Virginia, it was the owner of -
i.e.
, it had title to - the headlamp. And when it transferred possession of the headlamp to Amazon, without Amazon's payment of the headlamp's price or an agreement transferring title to it, Amazon did not, by that simple transfer, receive title.
See
Jones v. State
,
Moreover, the agreement between Dream Light and Amazon governing their relationship confirms this, as it repeatedly specifies and contemplates that Dream Light, not Amazon, retained title to the goods it stored in Amazon's warehouses as part of the fulfillment program.
See
Huettner v. Sav. Bank of Balt.
,
Finally, Amazon stated in an affidavit filed with its summary judgment motion that it "did not ... hold title to the headlamp," and Erie presented no evidence to the contrary.
While Amazon does in fact sell products that it owns on its website and thus would be considered a seller of those products, in this case it facilitated the sale for Dream Light under its fulfillment program. We thus conclude that Dream Light was the seller, as Cao was so informed on the site, and there is no evidence to indicate that title passed other than from Dream Light to Cao. Although Amazon's services were extensive in facilitating the sale, they are no more meaningful to the analysis than are the services provided by UPS Ground, which delivered the headlamp to Cao. Neither Amazon nor UPS Ground was a seller incurring liability for the defective product.
Erie argues that Amazon was an "entrustee" under Maryland's Uniform Commercial Code and contends that, as entrustee, it was authorized to transfer title to Cao and should thus be deemed a seller. The relevant provisions, however, do not support the argument. They provide:
(1) A purchaser of goods acquires all title which his transferor had or had power to transfer except that a purchaser of a limited interest acquires rights only to the extent of the interest purchased. ...
(2) Any entrusting of possession of goods to a merchant who deals in goods of that kind gives him power to transfer all rights of the entruster to a buyer in ordinary course of business.
(3) "Entrusting" includes any delivery and any acquiescence in retention of possession regardless of any condition expressed between the parties to the *143 delivery or acquiescence and regardless of whether the procurement of the entrusting or the possessor's disposition of the goods have been such as to be larcenous under the criminal law.
Md. Code, Com. Law § 2-403 (emphasis added).
Section 2-403 does not make Amazon a seller. To the contrary, it authorizes Amazon, as an entrustee -
i.e.
, as a bailee or consignee - to pass
Dream Light's rights
to the buyer in the ordinary course of business. Moreover, the purpose of this provision is "to safeguard unsuspecting buyers who purchase goods from merchants in good faith,"
Great Am. Ins. Co. v. Nextday Network Hardware Corp.
,
Erie also argues, relying on Md. Code, Com. Law § 2-401, that because Amazon provided for the delivery of the headlamp to Cao, it was Amazon who sold the headlamp. See id . § 2-401(2) ("Unless otherwise explicitly agreed[,] title passes to the buyer at the time and place at which the seller completes his performance with respect to the physical delivery of the goods ..."). First of all, the argument fails most obviously because UPS Ground, not Amazon, delivered the headlamp to Cao, and under Erie's argument, UPS Ground would then have been the seller even though it never held title. But more fundamentally, § 2-401(2) simply instructs when title passes, ( i.e. , upon delivery), but does not state that the person making delivery is the person holding and transferring title. In this case, delivery was accomplished by UPS Ground on instructions from Amazon, which was facilitating the transaction for Dream Light, the owner of the product being delivered.
Erie next argues, relying on the Restatement (Second) of Torts § 402A, that Amazon in any event is liable as a "distributor." Comment (f) to § 402A states, "The rule stated in this Section [imposing strict liability] applies to any person engaged in the business of selling products ... [and] therefore applies to any manufacturer of such a product, to any wholesale or retail dealer or
distributor
, and to the operator of a restaurant."
Id
. § 402A cmt. f (emphasis added). Erie argues, accordingly, that Amazon as distributor need not be a seller to have § 402A liability. But Erie does not recognize that each of the entities enumerated in Comment (f) is a type of seller that is addressed in the text of § 402A and that the text of § 402A explicitly imposes strict liability on "one
who sells
any product in a defective condition." (Emphasis added). Erie would, by its argument, eliminate from § 402A the "seller" requirement, and it would thus impose strict liability on
any entity
who participates in the chain of distribution, including shippers, warehousemen, consignees, and deliverers - in this case, UPS Ground.
See
*144
Owens-Illinois, Inc. v. Zenobia
,
At bottom, we conclude that Amazon was not, in this particular transaction, a seller - one who transfers ownership of property for a price - and therefore does not have the liability under Maryland law that sellers of goods have. To be sure, when Amazon sells its own goods on its website, it has the responsibility of a "seller," just as any other retailer, such as Home Depot, would have. But when it provides a website for use by other sellers of products and facilitates those sales under its fulfillment program, it is not a seller, and it does not have the liability of a seller.
* * *
In sum, we reverse the district court's ruling that Amazon was immune under the Communications Decency Act, but we affirm its judgment that Amazon was not, in the circumstances of this case, a seller and therefore did not have liability under Maryland law for the allegedly defective product sold on its website by Dream Light.
AFFIRMED IN PART AND REVERSED IN PART
DIANA GRIBBON MOTZ, Circuit Judge, concurring:
I concur fully in the court's opinion rejecting Erie's claims that Amazon is a "seller" under Maryland law. I write separately to emphasize why this may not always be so.
Although at the moment, Maryland law supports the result we reach, much of the State's product liability law was adopted at a time when the American economy operated much differently than it does now.
See
Phipps v. Gen. Motors Corp.
,
But Amazon disrupts the traditional supply chain. By design, Amazon's business model cuts out the middlemen between manufacturers and consumers, reducing the friction that might keep foreign (or otherwise judgment-proof) manufacturers from putting dangerous products on the market. Today, Amazon makes up at least 46 percent of the online retail marketplace, selling more than its next twelve online competitors combined. Lina M. Khan, Note,
Amazon's Antitrust Paradox
,
Indeed, Amazon played an outsized role in the transaction at issue in this case. Trung Cao, the purchaser of the allegedly defective headlamp, ordered the product from Amazon's website and paid Amazon directly. Amazon took physical possession of the product, warehoused it, packaged it, and delivered it to the carrier. Amazon even assumed the risk of credit card fraud, received payment, and remitted a portion of that payment to the manufacturer.
*145 Nearly the only thing Amazon did not do was hold title.
I agree that, under Maryland law as it stands today, that final fact - which is surely no accident - resolves this case in Amazon's favor. But that may not always be so. Indeed, Maryland's highest court has repeatedly emphasized that considerations of public policy may justify a change in the common law when, "in light of changed conditions or increased knowledge, the former rule has become unsound in the circumstances of modern life."
Miles Labs., Inc. Cutter Labs. Div. v. Doe
,
A federal court sitting in diversity, however, must proceed with caution. Our charge is to take state law as we find it "or, if necessary, predict how the state's highest court would rule on an unsettled issue."
Askew v. HRFC, LLC
,
Even so, nothing in today's holding prevents Maryland's own courts or legislators from taking up and resolving these difficult, fast-changing, and cutting-edge issues differently. To be sure, Amazon's strategy of removing nearly every products liability case to federal court has complicated this endeavor and arguably stunted the development of state law. * But legislative reforms, non-removable lawsuits, and (in appropriate cases) certification remain available to consumers and state leaders who seek to confront these uniquely modern challenges.
See, e.g.
,
Allstate N.J. Ins. Co. v. Amazon.com, Inc.
, No. 17-cv-7238 (FLW) (LHG),
Reference
- Full Case Name
- ERIE INSURANCE COMPANY, A/S/O Minh Nguyen and Anh Nguyen, Plaintiff - Appellant, v. AMAZON.COM, INC., Defendant - Appellee, and Ebay, Inc., Defendant.
- Cited By
- 30 cases
- Status
- Published