Hendrickson United States, LLC. v. Nat'l Labor Relations Bd.
Hendrickson United States, LLC. v. Nat'l Labor Relations Bd.
Opinion
When Hendrickson USA, LLC learned that employees were attempting to unionize one of its manufacturing plants, it began advocating against unionization. A plant-wide letter cautioned employees that contract negotiations would begin "from scratch," and a PowerPoint shown to employees stated that "relationships suffer" in a union shop. The National Labor Relations Board found that the company's statements constituted unfair labor practices because they coerced employees in the exercise of their rights under the National Labor Relations Act (NLRA) and ordered Hendrickson to post remedial notices around its plant. Hendrickson petitioned this court for review, and the Board cross-appealed for enforcement of its order. Because the Board's opinion is not supported by substantial evidence, we *469 GRANT Hendrickson's petition and DENY the Board's cross-appeal.
I
Hendrickson owns an industrial plant in Lebanon, Kentucky, that produces truck suspension and axle systems. On August 21, 2015, Hendrickson received a letter from a group of employees informing the company about the formation of a union organizing committee on behalf of United Steel Workers of America. The company quickly responded with a campaign against unionization. The same day the company received the letter, H.R. director Marlin Smith called a meeting to emphasize the company's "direct employee relationship strategy" and advised employees to read carefully any union-related documents before signing them. A few days later, on August 24, plant manager Randy Lawless circulated a letter touting the company's current compensation package and taking issue with the idea that involving a third party would improve the relationship between the company and employees. The letter cautioned employees that union representation would not guarantee an increase in compensation, stating that "[t]he Company and any recognized Union would begin the negotiation process from scratch." Then, on August 25 and again on August 26, the company played a PowerPoint slideshow for all employees. Over the course of forty slides, the presentation explained Hendrickson's negative view of unionization and strongly urged employees not to vote for unionization. One of the concluding slides opined that, when a plant unionizes, "the culture will definitely change," "relationships suffer," and "flexibility is replaced by inefficiency."
In September, a Hendrickson employee filed a charge with the Board, and the Board's General Counsel issued a complaint against Hendrickson, alleging that the company violated Section 8(a)(1) of the NLRA by threatening employees that authorization of a union would lead to loss of access to management and a more onerous work environment. The case went to a Board administrative law judge (ALJ), where the General Counsel added another claim, arguing that Hendrickson threatened employees with the loss of wages and benefits if they unionized. The ALJ rejected the General Counsel's allegation regarding statements about the loss of access to management but accepted the allegations regarding threats of an onerous work environment and threats of lower wages and benefits. The ALJ then ordered Hendrickson to cease communication in violation of the NLRA and post public notices about employees' rights under the NLRA.
Both Hendrickson and the General Counsel filed exceptions to the ALJ's opinion with the Board. The Board adopted the ALJ's opinion in full and added a footnote expressing the majority and dissenting statements of the three participating Members. Hendrickson has filed an appeal with this court, challenging the holdings that it unlawfully threatened employees with a more onerous work environment and lower wages and benefits. The Board has filed a cross-appeal asking for enforcement of its order.
II
Our role in reviewing the Board's findings is limited.
See
Vencare Ancillary Servs., Inc. v. NLRB
,
*470
(citing
III
Section 7 of the NLRA guarantees employees the right "to self-organization, to form, join, or assist labor organizations, to bargain collectively through representatives of their own choosing," and the right to refrain from those activities.
The enactment of Section 8(c) in 1947 "manifested a congressional intent to encourage free debate on issues dividing labor and management," and that policy judgment "favor[s] uninhibited, robust, and wide-open debate in labor disputes."
Chamber of Commerce of the U.S. v. Brown
,
Distinguishing protected speech from unprotected threats can be difficult because "the only effective way of arguing against the union is for the company to point out to the workers the adverse consequences of unionization."
ITT Auto. v. NLRB
,
IV
A
The Board found that two of Hendrickson's statements constituted threats rather than lawful advocacy. The first statement at issue in this case is the comment in Hendrickson's letter that, if the plant were unionized, contract negotiations would begin "from scratch." The Board concluded that the statement was coercive, in violation of Section 8(a), because it threatened employees with the loss of wages and benefits if they authorized the union. We disagree.
Although the text of Section 8 and the Supreme Court's decision in
Gissel
provide the broader context for our analysis, the specific phrase "bargain from scratch" has been the subject of much litigation, and our analysis benefits from well-established precedent. We have held that the phrase is not a per se violation of the NLRA but that it "can be coercive, and therefore a violation of [Section 8], depending on the context of the statement."
NLRB v. Gen'l Fabs. Corp.
,
On the other hand, we have also held that it is not unlawful for an employer to "adopt a hard bargaining posture if a union is elected" or to inform employees that it will do so, and that communicating an intent to start "from zero" or "from scratch" was a "permissible prediction of a hard bargaining posture."
NLRB v. St. Francis Healthcare Centre
,
The Board has likewise held that, while "bargaining from scratch" is not a per se violation of the NLRA, it "is a dangerous phrase which carries within it the seed of a threat that the employer will become punitively intransigent in the event the union wins the election."
Coach & Equip. Sales Corp.
,
The Board concluded that Hendrickson's statement that contract negotiations would begin "from scratch" was coercive. The August 24 letter in which the phrase appears first describes and praises the company's current benefits package, including healthcare and retirement benefits. The following excerpt then appears:
Some of you may feel, or have been told that Union representation will preserve job security, lead to greater benefits, or enhance compensation. We have studied this issue closely and we respectfully disagree. The fact of the matter is that a Union cannot promise you, as a valued employee of Hendrickson, anything. IF our plant were to be unionized, and the collective bargaining process to begin, none of the benefits, compensation, or job security that you currently enjoy would be guaranteed. The Company and any recognized Union would begin the negotiating process from scratch. Which means all of the wages, benefits, and terms and conditions of employment that you currently enjoy at our plant would not be the starting point for negotiations toward a Union contract.
App'x at 45-46. The record also shows that the slideshow Hendrickson presented to employees a few days later contained information about Hendrickson's Kendallville plant, which was already unionized, stating that news about wage and benefit increases after union negotiations "were only half the story" and pointing out that workers at the Lebanon location enjoyed benefits the Kendallville workers did not, such as 401(k) matching and higher life insurance coverage. App'x at 82-84.
The Board's opinion finds that the letter "conveyed that if employees authorized a union at [the] facility, they would lose their current wages and benefits."
Despite the deference we owe to the Board's expertise in labor matters, we find that the Board's conclusion is not supported even by substantial evidence. While Hendrickson's letter does emphasize the inherent risks of contract negotiations, it does not "essentially promise" that employees will end up with less. The company makes clear that its statement is meant to counter any ideas that union representation would automatically lead to an increase in compensation, and that purpose is explicitly allowed under Board precedent.
See
Coach & Equip Sales Corp.
,
The Board's opinion and its brief on appeal make much of the fact that Hendrickson failed to explain that compensation would ultimately be determined based on the natural give and take of good-faith negotiations. But the lack of these specific phrases fails to provide substantial evidence that the company was threatening to adopt a regressive bargaining posture. The letter does make clear that employees are taking a risk in entering collective bargaining and that "all of the wages, benefits, and terms and conditions of employment" could be adversely affected. But the phrasing of the letter does not evince any intent on the part of company officials to adopt a regressive bargaining posture in response to unionization. For comparison's sake, in
Coach & Equip. Sales Corp.
, a case on which the Board's opinion relies, a company official indicated that "he would start bargaining at the minimum wage level, that he
might
go up from that ... but that he would
not
in any event go above what the employees were presently earning," which the Board concluded went beyond a description of the hazards of collective bargaining and indicated a determination to ensure that collective bargaining would definitely result in worse benefits.
Perhaps most importantly, the Board's conclusion is unsupported because, where the question is close, the presence of other threats and unfair labor practices is "critical" to determining whether the company's statements exude a "threatening color."
Coach & Equip. Sales Corp.
,
B
The second issue in this case is whether Hendrickson violated the NLRA by stating on a PowerPoint slide that, should a union be authorized, "the culture will definitely change," "relationships suffer," and "flexibility is replaced by inefficiency." Two out of three Members agreed with the ALJ's opinion that these statements represented threats that the company would respond to union representation by changing management style and inflicting a more onerous work environment on employees. One Board Member dissented, arguing that the company's statements were protected speech.
Per the Supreme Court decision in
Gissel
, the main question is whether Hendrickson's statements about changing company culture were projections of consequences beyond its control or threats to retaliate against employees for authorizing union representation.
See
Gissel
,
We have been able to work on an informal and person-to-person basis. If the union comes in this will change. We will have to run things by the book, with a stranger, and will not be able to handle personal requests as we have been doing.
Section 9(a) thus contemplates a change in the manner in which employer and employee deal with each other. For an employer to tell its employees about this change during the course of an election campaign cannot be characterized as an objectionable retaliatory threat to deprive employees of their rights, but *475 rather is nothing more or less than permissible campaign conduct. As the Ninth Circuit has observed, "[I]t is a 'fact of industrial life' that when a union represents employees they will deal with the employer indirectly, through a shop steward." NLRB v. Sacramento Clinical Laboratory ,623 F.2d 110 , 112 (9th Cir. 1980).
Tri-Cast, Inc.
,
Turning to the PowerPoint at issue, the title slide of the presentation indicated that the presentation would cover "Hendrickson's Direct Employee Relationship." App'x at 48. The next slide defines "direct employee relationship" as "working with our employees so that we are aware of, and responsive to, their ideas, issues and concerns." App'x at 49. The presentation also opined that direct relationships made sense to "achieve higher levels of employee morale, productivity, and efficiency" by eliminating "the need for employees to turn to a third party." App'x at 50. The company also claimed that employees say they like to work at Hendrickson because of its "open door policy," "easy-going atmosphere," "freedom to do [the] job," and "reward/advancement for those that work hard and produce." App'x at 53. The company then points out that, per the text on an authorization card, workers would "lose the right to represent [themselves]," app'x at 64, which in turn would lead to the "loss of our direct employee relationship." App'x at 65. Finally, the statements at issue in this section were contained in one of the concluding slides:
The culture will definitely change!
• You'll be giving up your right to speak for and represent yourself.
• Every change to wages, hours, and working conditions requires negotiations controlled by the union-not you.
• Relationships suffer.
• Flexibility is replaced by inefficiency.
• It will cost you money.
App'x at 86.
The company also emphasized the effect of unionization on the employer-employee relationship in interactions outside the PowerPoint. In the August 21 meeting with employees, H.R. director Marlin Smith emphasized that the intervention of a third party would interfere with Hendrickson's relationship with its employees:
[W]e want to make sure you guys know that we are here to support our employees and the best way for us to do that is without a third-party coming in and intervening. So it's difficult to have that conversation when you're bringing in a third-party that doesn't know Hendrickson, doesn't know you, doesn't know your families, doesn't know our culture, and our history, because really they're coming in with their own self-interest in a lot of cases in that point. So we want to work directly with the folks that we know, you know us, we've worked together for a long time.
App'x at 38. Smith reemphasized the point when he warned that, after signing an authorization card:
So at that point you no longer have a voice, you've signed that away to some third-party, and that's what Gary's talking about, where we don't want [a] third *476 party to have to intervene, we want to talk directly to our employees. 1
App'x at 41. And in the August 24 letter from Randy Lawless, the company included the following, similar language:
Under current law, your signature on a card forfeits your right to represent yourself. ... We believe our employees are entitled to the right to represent themselves without third party interference.
App'x at 46.
The ALJ's opinion, which the Board adopted in full, concluded that three of the statements on the PowerPoint slide violated Section 8: "the culture will definitely change," "relationships suffer," and "flexibility is replaced by inefficiency." The opinion held that these statements "indicate[d] with certainty that [Hendrickson] would no longer respond to employee concerns or issues, no matter what they might be, and that employees would lose control over every aspect of their work lives."
Only two of the three Board Members supported this portion of the opinion, however. These two Members defend the ALJ's opinion by pointing to other statements in the slideshow, such as the company's promotion of its "easy-going atmosphere," employees' "freedom to do [their] job," and the company policy of "reward/advancement for those who work hard and produce."
In our view, the Board's opinion on this issue is inconsistent with Tri-Cast , and therefore its application of the law to the facts of this case does not meet the substantial evidence standard. The statements singled out from the PowerPoint slide can only be reasonably understood as elaborating upon and summarizing the company's position on the ineffectiveness of third-party representation, which was a lawful argument for the company to make. The first statement-"the culture will definitely change"-does not have negative connotations in isolation and can only take meaning from the surrounding statements. The statements that "relationships suffer" and "flexibility is replaced by inefficiency" are certainly negative, but context shows that they are protected predictions of the consequences of unionization. The slides at appendix 64 and 65 together show that the "loss of our direct employee relationship "
*477
(emphasis added) directly stems from the fact that the employees "lose the right to represent themselves." The comments at the August 21 meeting likewise tie interference in the employer-employee relationship to the union's right to intervene: "we don't want [a] third party to have to intervene, we want to talk directly to our employees." And the August 24 letter similarly emphasizes the company's belief that "employees are entitled to represent themselves without third party
interference
." (emphasis added). Taken together, these remarks show that the only reasonable way to interpret the brief statements at issue is that Hendrickson believes that a union's formal right under Section 9(c) to intervene in the adjustment of grievances renders untenable the casual, efficient communication of the company's "open door policy" and "easy-going atmosphere," and the slide at issue "simply explicates" that position "in layman's terms."
Tri-Cast, Inc.
,
Finally, the Board's opinion erroneously suggests that Hendrickson had a duty to present both the pros and cons of union representation. The opinion faults the company's presentation for suggesting that employees would have a more difficult time influencing their working conditions while "ignoring the fact that, although they may not be at the negotiating table, union members most often have a say in developing bargaining proposals concerning their wages and benefits and other working conditions."
VI
For these reasons, we GRANT Hendrickson's petition for review and DENY the Board's application for enforcement of its order.
DISSENT
HELENE N. WHITE, Circuit Judge, dissenting.
The majority acknowledges the deference we give to the Board's findings of fact, inferences drawn from those facts, and applications of law to the facts, but the majority then substitutes its own judgment for that of the Board's, giving no deference at all. Because reasonable minds might accept the evidence in this case as adequate to support the Board's conclusion,
see
Vanguard Fire & Supply Co. v. NLRB
,
Bargain from scratch
. The majority does not take issue with the Board's established principle that although an employer's statement that it will "bargain from scratch" with union representatives is not a per se violation of the NLRA, it "is a dangerous phrase which carries within it the seed of a threat that the employer will become punitively intransigent in the event the union wins the election." (Maj. Op. at 472 (quoting
*478
Coach & Equip. Sales Corp.
,
In reaching their decisions the ALJ and the Board set forth these legal principles and applied them to the facts of this case, concluding that Hendrickson's statement that "[t]he Company and any recognized Union would begin the negotiating process from scratch" could, in context, be reasonably "understood by employees to be a threat of loss of their existing wages and benefits." (App'x at 205). Although this case by no means presents a flagrant violation of the NLRA, the Board's determination was reasonable and supported by substantial evidence.
As the unanimous Board explained, Hendrickson's letter first reminded employees of the various benefits upon which they relied-a fact the Board found "particularly telling" (
id.
)-and then asserted that union representation would not "preserve job security, lead to greater benefits, or enhance compensation" (
id.
at 45). The letter continued, stating that a union could not promise employees "anything" (
id.
); that "none of the benefits, compensation, or job security that [employees] currently enjoy would be guaranteed" (
id.
); and that bargaining would begin "from scratch" (
id.
), a phrase the Board and this court have recognized as "dangerous." As is often found important in the Board's precedents, Hendrickson's letter did not refute the reasonable inference that it was threatening to retaliate for union activity, such as by indicating that it would bargain with the union in good faith,
see, e.g.
,
Stabilus, Inc. & UAW
,
Although the majority concludes that the letter "does not evince any intent on the part of company officials to adopt a regressive bargaining posture in response to unionization" (Maj. Op. at 473), and that Hendrickson "makes clear that its statement is meant to counter any ideas that union representation would automatically lead to an increase in compensation" (
id.
at 8), nothing in the letter compels those conclusions, and the Board explained why it found that a reasonable employee might perceive the letter as an unlawful threat. We are obliged to defer to the Board's judgment and expertise in this area.
See
Dayton Newspapers, Inc. v. NLRB
,
The majority also suggests that a PowerPoint presentation Hendrickson showed its employees the day after the letter dispelled any threat to reduce or eliminate benefits. The slides began with a news article about Hendrickson's Kendalville plant entitled, "Hendrickson workers increase wages, benefits in early contract settlement." (App'x at 82.) That slide has "Only half the story!" superimposed over the news article in large font, and subsequent slides argued that Kendalville employees were actually worse off as a result of unionization. Thus, reasonable employees may not have interpreted these slides as clarifying that their benefits would be *479 the result of a good-faith, give-and-take negotiation.
Finally, the majority faults the Board for, "[p]erhaps most importantly," failing to consider whether there were other threats or unfair labor practices in determining whether this particular statement was coercive, suggesting that the Board departed from its precedent. (Maj. Op. at 473-74.) Nothing in the Board's precedent or our caselaw prohibits the inferences the Board made here. The primary case the majority cites states that "[a] close question
sometimes
exists whether bargaining-from-scratch statements constitute a threat of economic reprisal" and thus "[t]he presence of contemporaneous threats or unfair labor practices is
often
a critical factor in determining whether there is a threatening color to the employer's remarks."
Coach & Equip. Sales Corp.
,
More onerous working conditions
. I would also defer to the Board's finding that the following statements in the PowerPoint presentation, purporting to describe the "[b]ottom [l]ine" about unionization, violated Section 8: "the culture will definitely change," "relationships suffer," and "flexibility is replaced by inefficiency." According to the majority, the Board's decision lacked substantial evidence because those statements "can only be reasonably understood as elaborating upon and summarizing the company's position on the ineffectiveness of third-party representation"; i.e., "Hendrickson believes that a union's formal right under Section 9(c) to intervene in the adjustment of grievances renders untenable the casual, efficient communication of the company's 'open door policy' and 'easy-going atmosphere,' and the slide at issue 'simply explicates' that position 'in layman's terms.' " (Maj. Op. at 476-77 (quoting
Tri-Cast, Inc.
,
I do not agree that the majority's interpretation is the only reasonable one. In fact, Hendrickson itself offers alternative interpretations on appeal. (Reply at 22-23 (arguing that "flexibility is replaced by inefficiency" referred to Hendrickson's "internal flexibility to maintain its corporate efficiency," including "flexibility to protect employee jobs during a downturn");
id.
at 26 (arguing that "relationships suffer" referred to employees' relationships with their coworkers suffering).) The Board saw things differently, concluding that the statements "convey[ed] a threat that, if the employees elect the Union, [Hendrickson] would retaliate by changing the easy-going culture and adopting a less flexible managerial approach in its workplace relationships." (App'x at 198 n.2.) Although the majority's and Hendrickson's interpretations are plausible, so are the Board's, especially when "tak[ing] into account the economic dependence of the employees on their employers, and the necessary tendency of the former, because of that relationship, to pick up intended implications of the latter that might be more readily dismissed by a more disinterested ear."
NLRB v. Gissel Packing Co.
,
*480
As the Board explained, a reasonable employee could interpret Hendrickson's challenged statements as threats to retaliate by creating a more onerous work environment. This is particularly true because, as the Board described, the presentation began by describing positively Hendrickson's culture and management's relationship with employees. Thus, the subsequent slide promising a loss of flexibility, change in culture, and deterioration of relationships could be interpreted by a reasonable employee to mean that Hendrickson would retaliate by making the environment less "[e]asy-going" where employees would not have the "[f]reedom to do [their] job" or opportunity for "[r]eward/advancement." (App'x at 53.)
See
Gen. Fabrications Corp.
,
Finally, the majority faults the Board for "suggest[ing] that Hendrickson had a duty to present both the pros and cons of union representation" when the Board stated that Hendrickson was "ignoring the fact that, although they may not be at the negotiating table, union members most often have a say in developing bargaining proposals concerning their wages and benefits and other working conditions." (Maj. Op. at 477.) But this portion of the Board's opinion was not mandating that Hendrickson say anything; rather, the Board was explaining why it rejected Hendrickson's argument that these statements were lawful as statements of objective fact about probable consequences of unionization beyond Hendrickson's control. (App'x at 206 (citing
Gissel Packing Co.
,
In sum, because the Board's decision is supported by substantial evidence, I respectfully dissent.
This statement was also charged as an unfair labor practice in the complaint, but the ALJ found-and the Board agreed-that the statement was protected under
Tri-Cast
.
Reference
- Full Case Name
- HENDRICKSON USA, LLC., Petitioner/Cross-Respondent, v. NATIONAL LABOR RELATIONS BOARD, Respondent/Cross-Petitioner.
- Cited By
- 5 cases
- Status
- Published