Chesapeake & Potomac Telephone Co. v. Carless
Chesapeake & Potomac Telephone Co. v. Carless
Opinion of the Court
after making the foregoing statement, delivered the following opinion of the court.
The ultimate question, and that on which the decision must turn, which is presented for our determination by the assignments of error, is the following:
The better opinion and the holding of the weight of authority on this subject seems to be that such damages may be recovered in such an action in such condition of the proof.
In Sommerville v. Chesapeake & Potomac Telephone Co. (App. D. C.), 258 Fed. 147, in the opinion of the Court of Appeals of the District of Columbia, delivered by Smyth, chief justice, it is said: “Here the company acted in good
The opinion further proceeds as follows: “Nor is authority wanting for the proposition that the company must respond in damages for its action in a case like this.
“ ‘The damages sustained by the loss of a telephone in its very nature is largely composed of inconvenience and annoyance. That a person deprived of the use of a telephone is materially damaged, all will admit. What is the amount of damages in dollars and cents cannot be accurately stated by the party suing, for the reason that his damages consist not only in pecuniary losses, but it consists in inconvenience, discomfort and an annoyance, and it must be left to the jury to determine what is the damage sustained, taking into consideration the discomfort, the annoyance and inconvenience suffered, together with actual and pecuniary losses.’ Telephone Co. v. Hobart, 89 Miss. 252, 262, 263, 42 South. 349, 351, 119 Am. St. Rep. 702.” The opinion also cites Carmichael v. Telephone Co., 157 N. C. 21, 72 S. E. 619, 39 L. R. A. (N. S.) 651, Ann. Cas. 1913-B, 1117.
In the Hobart Case, the only pecuniary loss of the plaintiff, testified to, in dollars and cents, was this: The plaintiff said, “that, to his recollection, he spent $25.00 or $30.00 for messengers to send things home.” But there were numerous other occasions as to which he testified that he suffered annoyance and inconvenience by reason of being deprived of the telephone service, and he was allowed to recover $150.00 damages.
In the Carmichael Case there was no .evidence to prove any damages in dollars and cents, but only personal inconvenience and annoyance.
The Sommerville Case was decided in 1919, the Hobart Case in 1906, the Carmichael Case in 1911.
There is only one authority to which our attention has been called which is contrary in its holding to that of the authorities above mentioned, and that is the case of Cumberland Tel. & Teleg. Co. v. Hendon, 114 Ky. 501, 71 S. W. 435, 60 L. R. A. 849, 102 Am. St. Rep. 290, decided in 1903, which is cited and relied on by the defendant in the case before us. In that case the plaintiff was deprived of the telephone service only from 6:00 o’clock one afternoon until the next morning. When he went to the office of the defendant next morning, the mistake was at once corrected'
We do not consider the case of Connelly v. Western Union Tel. Co., 100 Va. 51, 40 S. E. 618, 56 L. R. A. 663, 93 Am. St. Rep. 919, which is cited and relied on by the defendant telephone company, to be in point. The principle on which that case rests is that there no injury or damage whatsoever, other than mental suffering, anxiety or annoyance, was occasioned; whereas, in the case in judgment there can be no doubt that there was some pecuniary loss occasioned, as by loss of time of the plaintiff in her fruitless efforts to communicate with others over the telephone while the service was suspended, and by other serious and repeated inconveniences extending over a period of sixteen days, caused by the wrongful action of the company in cutting off her service, which while very difficult to measure in dollars and cents, are, nevertheless, pecuniary losses. And, in addition, in the case before us, there was the physical injury of the hardship occasioned the plaintiff, which is mentioned in the statement preceding this opinion, of causing her to have to remain alone in a waiting room on a steamboat wharf, in which there was no fire, from about 5:30 to 7:00 o’clock, on a very chilly morning in December.
“ * * when the amount of damages is susceptible of proof, proof must be offered; and if in such a case no proof of the qvmiium of damages is offered, recovery can be had for a nominal sum only.” Idem, sec. 171.
“But while this is the doctrine generally accepted, there are nevertheless many cases (often from the same jurisdiction where the stricter rule has been laid down), in which, no evidence of value having been offered, the jury is allowed to find the value upon their general knowledge. This is, of course, necessarily so in cases where no evidence of value can be given, as in case of pain and suffering, physical or mental, inconvenience, or loss of society, but it has been extended to cover cases of purely pecuniary injury.” Idem, sec 171a.
“But inconvenience amounting to physical discomfort is a subject of compensation.” Idem, sec. 42.
“If a cause of action exists independently of the mental suffering, so that an action will lie at any rate, there can be no doubt of the right to compensation for any mental suffering which proximately follows.” Idem, sec. 431.
On the whole, therefore, we find no error in the judgment under review, and it will be affirmed.
Affirmed.
Reference
- Full Case Name
- Chesapeake and Potomac Telephone Company of Virginia v. Carless
- Cited By
- 25 cases
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- Syllabus
- 1. TELEGRAPHS AND TELEPnoNEs~-Da~mages-Wroiigful Suspension of Telephone Service.-In an action in tort by a mirse to recover damages for injuries occasioned her by the wrongful suspension by defendant of her telephone service, the plaintiff is entitled to recover compensatory damages for physical hardship occasioned by exposure to cold while waiting for several hours on a steamboat wharf, and for inconvenience and annoyance in the conduct of her calling as a nurse and in her affairs generally, although the evidence failed to affirmatively show any actual pecuniary loss or damage of the plaintiff as measured in dollars and cents. 2. DAMAG~S.-Ce~taint~J in Prov&n.q Quantwin of Damages.-Where the existence of a loss is established, absolute certainty in proving its quantum is not required. Where the plaintiff can show to the satisfaction of the jury that he has suffered damages by the injury, he is not precluded from recovering nor confined to merely nominal damages because he cannot show the exact amount with certainty. When from the nature of the case the amount of damages cannot be estimated, with certainty or only a part of them cannot be so estimated, all the facts and circumstances of the case having any tendency to show damages, or their probable amount, may be placed before the jury so as to enable them to make the most intelligible and probable estimate which the nature of the case will admit. 3. DAMAGES.-Physical Discomfort.-Inconvenie~nce amounting to physical discomfort is a subject of compensation. 4. DAMA~Es.-Mental S~fferi~ng.-If a cause of action exists independently of the mental suffering, so that an action will lie at any rate, there can be no doubt of the right to compensation for any mental suffering which proximately follows. 5. TELI~GRAPHS AND T~t~PHoNEs.-Damage~-Discantinuw,u,e of Telephone Service-Annoyance to Ploiintiff-Caee at Bcw.-Iri~ the instant case, an action in tort by a nurse to recover dambbages for injuries occasioned her by the wrongful suspension by defendant of her telephone' service, there was sufficient proof of some pecuniary loss and also of physical discomfort suffered by the plaintiff as proximately caused by the tort complained of. That being true, there was sufficient proof to sustain the action for the recovery of more than mere nominal damages, independently of the annoyance occasioned to the plaintiff. And that being so, the additional injury suffered by the plaintiff from the annoyance, when considered as mental in its character only, was proper matter for the consideration of the jury in fixing the total amount of damages.-